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Frequently mentioned in reviews: good (16) offers (12) experience (12) collection (8) clothes (7) brands (7) customer (7) customers (7) prices (6) service (6)
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  • 1/5 gowthatsme 4 years ago on Google
    We paid entrance fee of 100 for 2 people. They were not even letting to get into lifts without those passes. The place is not at all maintained, all the clothes are fallen here and there, they have increased the price and giving it in offer. It is original rate is less than the offer price. There was some offer going on like buy for 5000 and pay 2000 do there was too much of crowd bit frankly speaking for the selling price of the items over there you can buy only one item for 5000 and pay 2000 for it. No use at all. Waste of time and overcrowded
    3 people found this review helpful 👍

  • 4/5 Madan R. 6 years ago on Google
    I can see a huge number of brands with a good quality of clothes at attractive prices. The cost might be bit high but they have offers almost all the time and that makes it affordable. Stylish dresses, for men and women are good. Other than dresses every other thing is too much expensive. You can buy shoes,bags at cheaper prices at other places than here. Its bit costly. Other than maintainence is good,restrooms are clean,alot of trail rooms and good atmosphere inside and outside.
    3 people found this review helpful 👍

  • 4/5 Vijay P. 5 years ago on Google
    More Brands.. More collections. Brand Factory is a chain of retail stores operated by Future Group. Launched in September 2006, it has 50 outlets across 22 cities in India as of 2017. It is India's largest discount retail chain and offers a wide range of apparel brands in different categories for men, women, infants, accessories, cosmetics, footwear, sportswear and luggage. The retail chain has plans to expand its number of outlets to 100 by 2018. The outlets are between 70,000 and 150,000 square feet in size and hosts several Indian and international fashion brands like Levis, Pepe Jeans, Wrangler, Provogue, Arrow, Nike, Adidas, Reebok, Louis Phillippe, Allen Solly, Reid & WILWON, and Gini & Jony among others. It has stores in Chennai, Bhilai, Raipur, Bhubaneswar, Kanpur, Kolkata, Hyderabad, Asansol, Bangalore, Mysore, Hubli, Mangalore, Coimbatore, Guwahati, Trivandrum, Ahmedabad, Mumbai, Thane, Nagpur, Ujjain, Vijayawada, Visakhapatnam, Pune, Kalyan, calicut, Nashik and Surat.
    2 people found this review helpful 👍

  • 1/5 Venkat.G S. 8 months ago on Google
    Awful customer service, extremely poor inventory management and overall an awful experience. If Reliance wants customers to have a good experience, they need not shower customers with offers and discounts. All they would have to do is to close stores like this one. If there were negative stars, I'd probably have given that too...
    1 person found this review helpful 👍

  • 1/5 Jayashree S. 6 months ago on Google
    Worst to the core. Staff here is very useless and they are fighting within them and no one ready to assist the customer. They are doing as though they are customers and seeing trial for themselves.Very bad and such poor management
    1 person found this review helpful 👍

  • 3/5 R R. 5 months ago on Google
    Parking ok .. Huge collection at good prices - staff is playing around & most of them look like street thugs (pulingo boys).. Staff not very friendly .. Trial room is on corner - very inconvenient to keep going to the end of the showroom.. Avoid the place..
    1 person found this review helpful 👍

  • 5/5 Fahad S. 2 years ago on Google
    As soon as I entered the store, I was greeted by the staff. When I approached a sales representative, a Ms Divya really helped me throughout the shopping experience. Felt really comfortable and was able to shop at leisure. Later when I was escorted to the billing counter, Mr Syed and other staff clearly explained to me of all the current offers associated with brands factory. Post billing, I thanked the entire staff and left with a very pleasant shopping experience. Hope to visit again really soon! 10/5 stars for customers experience and satisfaction! 👌🏼⭐️⭐️⭐️⭐️⭐️
    1 person found this review helpful 👍

  • 5/5 Rajesh K. 2 years ago on Google
    Nice collection of clothing at economical prices... You can also get extra plus sizes which you dont get it easily.. You can trial and decide if it fits in.. Took a good collection of Indian terrain clothing for my trip.

  • 4/5 gipson j. 5 years ago on Google
    Everything is fine & ok except billings Only one or two billing counters are available Pls arrange some more billing counters in weekends

  • 4/5 Jagadeesh K. 6 years ago on Google
    Brand Factory, OMR Kandancavadi - They provide wide range of famous brands clothings in a single place. Also sports wears, shoes, and other accessories. Minimal amount of collection for women's so this is not a dedicated place women's clothes. Price range was bit high even they provide discount and offers. Average customer service. Benefits: Huge brands in a single place. All kind of sports wears available here. Easily accessible location. Disappointment: High price. Offers only available for certain time period. Offers: On Summer April 2018: Get additional 10% discount on min purchase of ₹4000 and above with Axis Bank (max discount ₹500) Also get additional benefits from - Paytm & Bajaj Finserv.

  • 3/5 Thilak D. 6 years ago on Google
    Wide range of brands and collections available. Size availability depends on your luck :) Not suitable for infants below two years. Two things to notice on their offers, 1.) 20-70% off - If you buy only one garment, you get only 10% off (Only 5% after taxes). To get 40% off, you need to buy 2 or more garments (of the same brand) 2.) GST - They add GST to the reduced price while billing. So you actually need to pay Rs.945 for a Rs.900 T. Shirt (5%) and Rs.1568 for a Rs.1400 Shirt (12%)

  • 2/5 Susheel C. 5 years ago on Google
    Large space with diverse collections. Prices may be good too, but what really puts one off from staying and looking through the collections is the fact that the entire space smells of stale sweat. Right from the moment you enter the elevator to go up, and through the entire space. Another thing that bothers me is that the luggage deposited at the entrance has zero guarantee that it will be there when one returns. They have no token system. In short: the place literally stinks, but you may have to rummage in the dirt to find some gems.

  • 2/5 Sandeep A. 5 years ago on Google
    Lots and lots of collections mixed over in every direction. Dresses don't seems to be organised in such a way that it could be selected as per our choice...And the quality of some cloths are low stranded which aren't of expected prices..Finally, in terms of offer, its not a business trick only a trap...Think twice while purchasing....

  • 5/5 GMhepzi S. 2 years ago on Google
    What a fantastic service given by Tamil mozhi... She had good quality of the service and I spent time around 2.30 mins in the shop she is given her 100 percent perfect service wherever the requirements... I like her politeness and petience of the customer... I always remember how she treated me as an positive way. I will appreciate Tamil ... Keep up the good work... Thanking you

  • 5/5 Beulah J. 2 years ago on Google
    Staff kalaivani was so helpful and gave suggestion on offers... And provided guidance as well... Had a wonderful shopping..

  • 5/5 Paturi Syam K. 2 years ago on Google
    Friendly and helpful staff. Good collection of clothes. Sales girl: Kalai vani, stood with me throughout the shopping and helped in section. She's is able to communicate in English very well. Very patient and a girl with good knowledge.

  • 4/5 Priya Singh B. 2 years ago on Google
    Good for branded clothes.. I normally go to buy jeans or shirts. Not much options design and uniqueness wise but for normal wears and office wears good option not for fashionable cloths

  • 5/5 sreekanth s. 2 years ago on Google
    When I entered the store, I was greeted by the staff. When I approached a sales representative, a Ms Divya really helped me throughout the shopping experience. Felt really comfortable and was able to shop at leisure. Thank for comfortable shopping

  • 3/5 Ganesha M. 2 years ago on Google
    You will thought the prices are low but they will trick you by giving buy 2 get 3, get 2@40% buy 3@50& etc etc and most of the products are too old and most of the working staffs are too lazy and dont care about customers if you ask anything especially they wont search for that particular product we asked they said sorry sir\madam not available you are asking or not available size your asking most of them are like only may be one or two will bring it for you but more card offers available here compared to other malls or branded shops you will get cheap but keep it in mind they are tricky and main thing sizes are in bad arrangement all are mixed .Dont have proper arrangement and kept some different branded items with irrelevant brand . Good thing you will get lot and lot of branded items

  • 4/5 Magesh S. 2 years ago on Google
    Dnt go too early they will open at 11 or 11:30am ..great collection and had a great experience

  • 5/5 Mausan S. 2 years ago on Google
    Had a very good purchasing experience Miss. Jeyamala gave us nice service. Thanks to her.

  • 5/5 mohamed n. 2 years ago on Google
    Only reason for giving this 5 star is for your sales omr branch woman ( julie kumari) way of hospitality . Otherwise try to give clear offers.

  • 5/5 Sayeed A. 2 years ago on Google
    Sales Girl - Jayamala The above sales girl did a wonderful job in helping us to purchase goods ( clothes). She had a lot of patience and a good knowledge Of customer requirements. She deserves a five star rating.

  • 2/5 VISHNU G. 2 years ago on Google
    If you are only on budget you can choose here.. Medium quality.. Out of trend.. Don't pull yourself back to 3 ~ 4 years for saving few money. Not good collection all old stock.. prefer going only when no offer announced to see a good and new collection.

  • 4/5 Karthick S. 2 years ago on Google
    They have all their own brand products Starts from 99 rs All sports items, but the only problem you will get only their product

  • 1/5 Ramya S. 2 years ago on Google
    Pathetic to say the least. Running the place like some sweat shop with no adequate fans. I feel sad for the workers who is forced to work in hell conditions like this. Just lost the mood to shop. In different shop manager. No more brand factory

  • 5/5 Jayanthan N. 2 years ago on Google
    Sales Executive Divya caring very well customers. She is very patience with customer & very supporting while the customer dress selection. She's don't care about time & caring customers very well.

  • 1/5 Munavar S. 2 years ago on Google
    Staff are not clear about the offers. So they confuse us. And we faced some payment issue while paying bill. The money debited from our side but they said it didn't credited to them. Initially the staffs said we will support regarding the issue. But after 2 days, the manager didn't response to our call/message. Worst experience ever.

  • 5/5 Sujith K. 2 years ago on Google
    Best places for fashionable clothes. Great offers. Footwear are also on great offers. Well Satisfied.

  • 5/5 dominic p. 2 years ago on Google
    I like this place. Visited many times. Got nice deals most of the times. After wave II, they recently reopened. No AC, but they could have arranged few fans at least. Not any sale folks to help. Still 5* because of past experience and deals.

  • 5/5 jegannath r. 2 years ago on Google
    I had a great experience here... I have to mention about Mr. Navin of Indian terrain who was there throughout my purchase waited patiently and assisted me with the sizes.. whole experience was awesome... I would definitely recommend this place


Call +91 80562 58100 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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