1/5 Aina Morey P. 1 year ago on Google
(Translated
by
Google)
My
experience
has
been
a
long-term
disaster.
I
signed
up
in
September
2021,
I
did
directed
classes,
at
first
everything
was
fine,
2
rooms
reserved
for
this
purpose,
good
hours,
good
monitors,
price...
However,
after
about
5-6
months
they
closed
a
room
(which
was
larger
and
more
comfortable)
to
put
more
machines,
later
and
after
a
few
more
months,
they
closed
the
other
room
to
continue
putting
more
machines.
To
all
this
comment
that
when
we
were
going
to
ask
what
was
happening
with
the
classes
we
were
told
that
they
had
taken
other
premises
and
that
they
were
going
to
open
shortly
to
continue
teaching
these
classes
in
a
comfortable
way
(something
that
during
all
this
time
I
have
continued
without
seeing)
.
During
this
time
we
have
been
in
a
mini
space
that
they
left
us,
preventing
classes
from
being
carried
out
properly,
reducing
hours
and
removing
modalities.
On
the
other
hand,
commenting
that
on
some
occasions
we
have
gone
to
the
gym
and
then
we
have
seen
how
the
monitor
did
not
come,
without
informing
us
of
anything
so
as
not
to
go
in
vain
or
put
another
person,
I
don't
know,
do
something
and
not
let
people
That's
the
way
it
was...
When
you
were
going
to
ask,
nobody
knew
anything
(as
always)...
Honestly,
I
stayed
because
of
the
monitors
(who
are
good
professionals)
and
because
it
was
supposed
to
be
something
temporary,
that
there
were
going
to
be
changes
better
in
a
relatively
short
term
but
the
truth
is
that
the
gym
itself
is
the
worst.
The
last
straw
was
when
this
same
month
12/12/2022
we
received
an
email
telling
us
that
from
the
20th
classes
are
TEMPORARILY
suspended
(it's
supposed
to
be)
and
I
say
"it's
supposed
to"
because
when
you
ask
how
long
the
answer
is:
You
don't
know
and
you
keep
asking,
what
will
be
done
with
this
space?
Answer:
Well,
put
machines,
put
machines?
So
where
do
we
go,
in
the
famous
new
venues?
Hahaha
what
a
laugh.
Their
solution,
they
have
given
us
the
option
to
continue
paying
less
fee
or
to
hire
personal
trainers
in
groups
of
4
and
at
an
additional
cost.
I
mean
it??
(I
add
that
by
phone
or
email
they
never
answer
anything,
I
have
sent
an
email
requesting
information,
not
answered,
requested
to
speak
with
the
director
can
only
be
done
in
person,
nor
can
they
leave
a
note
with
my
number
so
they
can
contact
me)
I
have
paid
the
fee
for
the
entire
month
including
the
class
service,
since
it
was
not
done,
I
have
requested
the
cancellation
and
refund
of
the
proportional
part
but
since
they
do
not
contact
me,
here
I
am...
I
think
that
they
have
teased
us
and
that
they
were
going
to
cancel
the
classes
for
a
long
time
and
they
have
been
deceiving
us
to
keep
us
these
months
of
more...
As
they
also
did
not
lose
anything...
I
have
already
reached
my
end
of
the
stage
in
Joel.
I
understand
that
those
of
us
who
go
to
class
are
not
the
target
you
want,
but
I
think
that
sincerity
should
always
go
ahead
and
maintain
a
good
service
if
we
are
still
paying!
I
don't
expect
them
to
answer
me
the
truth
but
so
that
other
future
clients
know.
And
finally,
the
air
conditioning
does
not
work,
they
had
us
with
a
fan,
with
unbearable
heat,
they
also
had
2
parking
spaces,
now
there
are
only
1...
Conclusion:
a
0
(Original)
Mi
experiencia
ha
sido
un
desastre
prolongado
en
el
tiempo.
Yo
me
apunté
en
septiembre
2021,
realizaba
clases
dirigidas,
al
principio
todo
muy
bien,
2
salas
reservadas
para
este
fin,
buenos
horarios,
buenos
monitores,
precio...
Sin
embargo,
pasados
unos
5-6
meses
cerraron
una
sala
(la
que
era
más
grande
y
cómoda)
para
poner
más
máquinas,
posteriormente
y
pasados
unos
meses
más,
cerraron
la
otra
sala
para
seguir
poniendo
más
máquinas.
A
todo
esto
comentar
que
cuando
íbamos
a
preguntar
que
estaba
pasando
con
las
clases
se
mos
dijo
que
habían
cogido
otros
locales
y
que
en
breves
iban
a
abrirse
para
seguir
impartiendo
dichas
clases
de
forma
cómoda
(cosa
que
durante
todo
este
tiempo
he
seguido
sin
ver).
Durante
este
tiempo
hemos
estado
en
un
mini
espacio
que
nos
dejaron,
impidiendo
realizar
de
forma
adecuada
las
clases,
reduciendo
horarios
y
quitando
modalidades.
Por
otro
lado,
comentar
que
en
algunas
ocasiones
hemos
ido
al
gimnasio
y
luego
hemos
visto
como
el
monitor
no
venía,
sin
informarnos
de
nada
para
no
ir
en
vano
o
bien
poner
a
otra
persona,
no
se,
hacer
algo
y
no
dejar
a
la
gente
así
de
tirada...Cuando
ibas
a
preguntar
nadie
sabía
nada
(como
siempre)...
Sinceramente,
yo
me
he
quedado
por
los
monitores
(que
son
buenos
profesionales)
y
porque
se
supone
que
era
algo
temporal,
que
iba
a
haber
cambios
a
mejor
en
un
plazo
relativamente
corto
pero
la
verdad
es
que
el
gimnasio
en
si
es
de
lo
peor.
El
colmo
ha
sido
cuando
este
mismo
mes
12/12/2022
recibimos
un
email
donde
se
nos
indica
que
a
partir
del
20
las
clases
quedan
suspendidas
TEMPORALMENTE
(se
supone)
y
digo
"se
supone"
porque
cuando
preguntas
cuánto
tiempo
la
respuesta
es
un:
no
se
sabe
y
sigues
preguntando
y
¿qué
se
hará
con
este
espacio?respuesta:
pues
colocar
máquinas,
¿colocar
máquinas?
Entonces,
¿donde
vamos
nosotros,
en
los
famosos
nuevos
locales?
Jajajaaj
que
risa.
Su
solución,
nos
han
dado
la
opción
de
seguir
pagando
menos
cuota
o
bien
cogernos
a
entrenadores
personales
en
grupos
de
4
y
con
coste
adicional.
¿Va
en
serio??
(Añado
de
que
por
teléfono
ni
email
nunca
responden
nada,
he
enviado
un
email
solicitando
información,
no
contestado,
solicitado
hablar
con
la
directora
solo
se
puede
presencialmente,
tampoco
le
pueden
dejar
una
nota
con
mi
número
para
que
me
contacten)
Yo
he
pagado
la
cuota
por
todo
el
mes
incluyendo
el
servicio
de
las
clases,
al
no
hacerse,
he
solicitado
la
baja
y
devolución
de
la
parte
proporcional
pero
como
no
me
contactan
pues
aquí
estoy...
Yo
creo
que
nos
han
tomado
bien
el
pelo
y
que
iban
a
quitar
las
clases
desde
hace
tiempo
y
nos
han
estado
engañando
para
tenernos
estos
meses
de
más...
Como
igualmente
no
perdían
nada...
Yo
ya
he
llegado
a
mi
fin
de
la
etapa
en
el
Joel.
Entiendo
que
los
que
vamos
a
clase
no
seamos
el
target
que
queréis
pero
creo
que
la
sinceridad
siempre
debe
ir
por
delante
y
mantener
un
buen
servicio
si
aún
seguimos
pagando!
No
espero
que
me
respondan
la
verdad
pero
para
que
lo
sepan
otros
futuros
clientes.
Y
para
terminar,
los
aires
no
funcionan,
nos
tenían
con
un
ventilador,
con
un
calor
insoportable,
también
tenían
2
parkings,
ahora
solo
hay
1...
Conclusión:
un
0
3 people found this review helpful 👍