2/5 Raymond L. 6 months ago on Google
The
living
experience
here
is
gradually
declining…
and
staff
is
rude.
That
was
a
good
starting
at
the
very
beginning,
greeted
by
a
very
nice
lady
and
explained
everything
clearly.
The
room
was
in
good
condition
and
big
with
all
the
facilities.
However,
there
are
a
few
things
that
we
felt
the
apartment
needs
massive
improvements.
1.
Supplies
of
personal
hygiene
products
We
in
a
group
of
three
are
staying
for
3
nights.
2
bottles
of
shampoo
and
shower
gel
are
barely
enough
for
us.
We
then
asked
for
one
extra
shower
gel,
but
the
receptionist
said
we
usually
provide
just
2
for
each
room.
If
you
need
extra,
you
will
be
charged…
To
be
honest,
as
a
4-star
apartment
which
the
room
price
is
not
that
cheap
shouldn’t
propose
this
restriction
to
the
tenants.
This
should
be
a
low
cost
for
the
hotel
but
they
can
in
turn
get
a
better
reputation.
This
is
what
the
management
should
consider.
2.
Handling
of
trash
and
rubbish
As
a
4-star
apartment,
we
didn’t
expect
to
handle
our
trash
on
the
checkout
date.
This
doesn’t
sound
to
be
a
very
good
living
experience.
3.
Passive
aggressive
manner
from
the
staff
We
have
stored
our
luggage
on
the
checkout
date.
When
we
tried
to
get
our
luggage,
there
was
no
one
at
the
reception
and
there
was
a
sign
saying
“Back
in
5
minutes”.
We
were
in
a
hurry
to
the
airport
and
have
been
waiting
for
at
least
10
minutes
that
we
couldn’t
afford
to
miss
the
flight
by
calling
twice
to
the
hotline
asking
for
help.
Eventually,
when
the
staff
came
back,
he
gave
us
an
attitude
and
indirectly
blamed
us
from
disturbing
him
enjoying
his
lunch
break…
We
were
all
shocked
by
his
manner…
I
understand
this
is
the
apartment
policy
for
not
having
receptionist
here
24
hours
but
this
is
the
problem
of
the
hotel,
not
us…
We
asked
for
the
luggage
during
the
official
reception
hour…
In
the
future,
if
there
is
a
choice,
I
won’t
choose
this
accommodation
and
not
recommend
to
anyone.
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