Kedai Makan Kak Esah image

Kedai Makan Kak Esah

Restaurant Malaysian restaurant Indian muslim restaurant

😠 Extremely disappointed with their bad service and overall I will give 0/10 for their service : the owners showed their gangsterism attitude towards the customer when I asked for my rights to have the uncooked food which is not fair when I pay for it. I went together with my family members to enjoy t... People often mention service, goreng, customer, good,


Address

2, Jalan Sahabat, Taman Emas, 86000 Kluang, Johor, Malaysia

Contact

+60 17-779 9440

Price rating

$$ $$

Rating on Google Maps

4.10 (810 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (10) goreng (10) customer (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Krishnakumari H. 1 year ago on Google
    Extremely disappointed with their bad service and overall I will give 0/10 for their service : the owners showed their gangsterism attitude towards the customer when I asked for my rights to have the uncooked food which is not fair when I pay for it. I went together with my family members to enjoy the meal during our special day and our mood and day was spoiled by them. So irresponsible. I never ever experienced this before in my life. The worst part was, when the main owner( elderly man) was trying to convince me by saying that he would like to replace our food by agreeing their fault but the owners’s son refuse it and shouting at me by using bad words. So bad!!!!! Kluang people do take note : The owner’s son is so racist. He is Hindu Muslim and he misbehave by showing his gangsterism which I can simply said his stupidity level and immature level which shows that he has no enough maturity to handle such a huge responsibilities. He need to learn to be more patience and learn some mannerism when handle the conflicts between the customers which can help their business to improve in future.
    5 people found this review helpful 👍

  • 1/5 Vaisnawithewi Rajindiran V. 1 year ago on Google
    The worst food ever! I never ever experienced this kind of nasi goreng pataya in my life at all even in this shop as well. Nasi goreng pataya comes with uncooked white rice together with the egg which is not fully cooked and one piece of chicken.🙄When I asked for my rights as a customer, the owners son said, “ he’s a chef and he knows well more than me how to cook and so; that’s the style of their cook; he can’t do anything; and the most disgusting part was he asked me to bring the food to the counter side if there’s any problem. The worst service ever. I highly suggest the owner’s son to go and learn some manners to treat the customer in future, how to be more polite to the customer, how to handle the conflicts in the restaurant. Otherwise I will highly suggest the owner’s son to close down the shop and work in saree shop may be. So terrible. Very disappointed with their service and food! 😡
    4 people found this review helpful 👍

  • 4/5 Muhamad Ilyas R. 2 years ago on Google
    The satay was delicious and tender, a little bit sweet though, but I liked it alot The place can be crowded and parking was limited
    3 people found this review helpful 👍

  • 3/5 Benjamin 1 year ago on Google
    Food was nice, love the satays. Best place for supper. Remember to make your order at their counter!
    2 people found this review helpful 👍

  • 4/5 Adam s. 2 years ago on Google
    Good food..kaki makan should singgah n try their roti canai goreng..their owner was super friendly
    1 person found this review helpful 👍

  • 4/5 Hazirah H. 5 years ago on Google
    Friendly service and crowded. The food taste so so je. A bit blant but huge portion
    1 person found this review helpful 👍

  • 4/5 Fikri 2 years ago on Google
    I've been here multiple times, service was delightful and professional. However the meals served very slow especially during peak hours. I have to say, I enjoyed every single bite of the meal, the food is always superb. Kuew tiaw goreng kerang is a must (but once, i experienced bad moment as the kerang berpasir!). Parking a bit tricky, but the location is perfect.
    1 person found this review helpful 👍

  • 5/5 Vijay N. 1 year ago on Google
    One of the best places for some good Malay food in Kluang. Huge variety, good taste, sufficient portion.
    1 person found this review helpful 👍

  • 5/5 Muhamad S. 6 years ago on Google
    Don't forget to try their Roti Canai goreng kerang, ask for xtra pedas! lousy tips: for mee goreng mamak lover, ask for Kak Esah herself to cook it. pekhhh Sedap boh!
    1 person found this review helpful 👍

  • 3/5 izzah h. 2 years ago on Google
    I'll definitely come back for the satay!other foods average...i dont know if it is just me but the cashier man upsale my order,not once but twice...better check your order before you pay...
    1 person found this review helpful 👍

  • 1/5 Gayu 2. 7 months ago on Google
    Food was terrible. Roti Canai fully with planta. And the service was very bad. Written that have to order at counter, but not for Malay people . Very racist .. never ever go to this shop again
    1 person found this review helpful 👍

  • 1/5 Apai H. 6 months ago on Google
    As a kluang folk who have seen the restaurant grows from your father. Sad to say, you are disgracing your father valuable restaurant. I have tasted your good food before. And it getting worse day by day. As a kluang folk, sometime we could accept that not everyday will be the same. Some day good, some may not. We all pejam mata and still come to your place. But dear, you have a very bad customer service! Arrogant attitude, irresponsible, disrespectful and gangsterism attitude that is soooo unacceptable. First time in my life wishing someone else nothing but the worse. Hoping what goes around comes around. Hoping you would be treated the way you treat people. Then you will know langit tu tinggi ke rendah. Kluang people singing off from Kak Esah. Not a good bye tho
    1 person found this review helpful 👍

  • 1/5 Alif I. 1 year ago on Google
    Bad service at all . From the serve customer and the taste of the food .

  • 5/5 Rozalita �. 3 years ago on Google
    Love it! ❤ Cheap foods, cozy plaze, pack with people everytime you go there to eat.

  • 4/5 Din R. 1 year ago on Google
    this restoran est.since 1990 look like and old fashion time in taman sri kluang it hide littlebit from kluang town

  • 4/5 margaret helen de s. 11 months ago on Google
    Great place for variety of mamak food, roti chanai , soup ekor, western . But the best satay in kluang town . Otak otak is good too. Serve in the evening till late nite

  • 3/5 h 1 year ago on Google
    Had their satay,maggi goreng and nasi goreng daging.Highly recommend their satay.Their goreng2 stuff comes in big and satisfying portions,thumbs up to that.However,service wise sometimes might be a little bit slow but still in acceptable waiting time due to large amount of customers everyday.

  • 3/5 Desmond O. 8 months ago on Google
    A famous canai shop at this area. The canai goreng is special and not bad. Grilled lamb is ok and affordable. The otak otak is the one can skip. It's sweet and mostly made of flour. Didn't taste any fish or prawn at all.


Call +60 17-779 9440 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free street parking
    • ✓️ Difficult to find a space
  • Payments
    • ✓️ Debit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Cocktails
    • ✓️ Halal food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Organic dishes
    • ✓️ All you can eat
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Wheelchair accessible seating
    • ✗ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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