1/5 Tharani Gemini G. 4 months ago on Google • 2 reviews
I
am
extremely
disappointed
with
this
SMS
DEEN
jewellery.
I
bought
their
ring
by
trading
in.
The
ring
I
gave
is
1.89gram
and
the
ring
they
offered
me
is
1.37gram
only.
I
didn’t
have
much
interest
to
buy
since
the
gram
is
too
low
but
since
they
don’t
have
any
ring
with
equal
or
higher
gram
to
what
I
traded
I
just
bought
it
anyway!!!
(which
is
maybe
my
mistake)
BUTTTTT,
After
buying
the
ring,
the
ring
broke
only
in
few
minutes!!!!
I
never
wear
it
for
an
hour
also
it
was
only
for
few
minutes!!!
So
the
next
day
I
went
back
to
their
shop
expecting
an
exchange
option,
or
fee
fixing
option
or
atleast
buy
it
back
with
a
atleast
a
good
price.
BUT
NONE
OF
IT
HAPPENED.
Their
customer
service
was
very
poor
tbh
they
never
even
care
about
it!!!
Never
feel
sorry
or
even
offer
a
free
fixing
they
said
they
would
charge
the
ring.
Said
cannot
exchange
too.
Ok
atleast
to
buy
it
back
they
said
they
would
buy
it
for
only
RM200++
when
I
bought
it
,
the
price
was
RM400++.
Like
what
the
hell???
I
bring
the
same
ring
to
the
other
shop,
they
wanted
to
take
the
same
ring
for
400++.
BADDDDD
CUSTOMER
SERVICE,
BAD
MANAGEMENT.
TERRIBLE
EXPERIENCE
OVERALL.
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