1/5 Kev W. 6 months ago on Google
We
have
been
going
to
the
Browns
Plains
hotel
for
years
once
a
month,
we
meet
with
friends,
we
have
seen
two
full
renovations..
But
last
night
was
the
worst
night
we
have
encountered.
I
ordered
for
my
wife
and
I,
Two
seniors
fish
and
chips
and
a
cheese
and
bacon
garlic
bread.
Our
friends
ordered
their
meals
straight
after
us
in
the
queue.
The
garlic
bread
arrived
at
7.30pm.
Yeah
I
understand
it
was
busy,
after
all
it
was
Saturday
night.
At
7.45pm
our
friends
meals
arrived,
they
ordered
Seniors
fish
and
chips
and
a
seniors
Parmie.
Keeping
in
mind
we
ordered
before
them.
At
8.00pm
our
friends
had
finished
their
meal
and
ours
had
still
not
arrived,
we
were
getting
agitated
at
this
point.
My
wife
went
to
the
counter
to
ask
about
our
dinners,
only
to
be
told,
“we
are
busy,
you
have
to
wait!”
At
8.10pm
I
got
up
and
demanded
my
money
back,
all
sorts
of
excuses
and
apologies
were
given,
we
were
even
offered
our
meals
for
free,
but
it
was
far
too
late
at
that
point.
We
ended
up
going
to
Mc
Donald’s
for
dinner.
Browns
Plains
Hotel,
You
have
lost
our
monthly
visits.
We
will
take
our
money
elsewhere
from
now
on.