Terrible service, understaffed. People not friendly. It took 15 minutes to get a cappuccino. The staff are slow slow slow.? Never going back

terrible service! We asked for hot coffee and it got cold we asked for toasted bagel and they did not want to turn on the machine to toast it they gave it cold. those workers do not deserve to be working at the counter! besides the woman with a very annoying face. that's not good service ...

Baristas working here thought a cappuccino was to fill 1/4 of a cup with coffee and milk and to froth it to the top of the cup. Paid $5 for a cup for nothing but foam. When I picked up the cup it literally felt like it had nothing inside. Disappointed in the employees who prepared those 2 cups of cappuccinos that I ordered. I asked them why the cups were so light and they told me that’s how cappuccinos work. Obviously they had no clue what they were doing. All of this is coming from a person who is a very frequent Starbucks customer (This happened in December)

i am big on customer service and find myself constantly disappointed with every visit here. we work in the next plaza so it’s very convenient and we usually do an order from 2-14 people on a regular basis. on a day that we order 10, it is guaranteed that at least 6 of them is missing something or just not correct. we have made so many complaints from the way the drinks taste to the customer service. when you do make a complaint, if you notice that one of the drinks is incorrect, they get noticeably annoyed. i’m paying $4-5 for a drink then it needs to be exactly how i order it and include what i’m paying extra for. i’ll let them know at least every visit that it’s missing whip or there’s supposed to be extra caramel drizzle. for yesterday afternoon, Caylli got annoyed and aggressively dumped out the cups that already had milk, ice and a touch of caramel drizzle when i let her know that the caramel macchiatos wanted extra caramel. all that had to be done was add more caramel, not get annoyed and dump them out to start all over. Mia who is usually at the register, TERRIBLE ATTITUDE. you’re suppose to be a greeter!! you greet people, “welcome” “hi” “can i take your order” McDonald’s has better customer service!! you will literally wait at the register and for her to greet you but instead you’ll get “i’m ready.” Sarah and Karina have been pleasant and always sweet when i come in. my next visit i will get the names of another 2 people that are friendly and update this review. it is a man and a lady but they have a great attitude as well, just didn’t catch their name. however, the rest of this staff needs to go back to training or just find a job that doesn’t involve interacting with public.

Not as good as they think. Good for pretentious people.

The first time I went to this location, I noticed the service was slow, even when there was only 1 other customer in the store. I made sure if I was going to go back to this location, I would leave plenty of extra time to get to work. When I went back, they forgot that I had ordered oatmeal and ended up serving 4 customers while I stood patiently and waited. When I finally spoke up after 15 minutes, they apologized and made the oatmeal right away. I figured I'd give this location another try (they are close to where I'm headed some mornings for work). This time there were 2 other customers in there when I walked in.. uh oh.. while I waited for my order the two employees who were working kept calling out for "John" for 10 minutes. John eventually appeared from the bathroom and started helping out. I thought this was when the oatmeal would be made... nope. Had to ask if it was coming out. The employee who got to making it asked John if he had deleted the sticker for my order and he said "no". She gave me the oatmeal and I was on my way to rush to work only to find the oatmeal in its bag sideways, dripping and leaking everywhere.

Worst service I have ever seen. Never coming back

I ordered from Uber eats, they fought with the driver over a cupholder! I ordered two bakery items and they weren't with the order either. Tried to call lines are busy.

Really?

Hello! I am the Store Manager of this Starbucks located at the Shops at Parkland location. For those who were let down and received less than the best service at my location please come back and let us prove to you that we can improve and meet your expectations. We are working hard to keep up with our growing business while keeping your expectations at our core. For those who loved their experience please come back also. I would love to meet you all.

Courteous service but I didn't find my favorite sandwich,salmon on a bagel with tomatoes.

(Translated by Google) The best frapuccinos (Original) Los mejores frapuccinos

Nice

Nice coffee

Good coffee

Don't like the coffee

The worst service 14 minutes for a drink they just left there because they were lazy to make more sweet foam. Manager sitting there after I complained and not a word spoken. Way to go. Stick to the location by Walmart on coral.

People that are saying that the coffee is good in this Starbucks or any other Starbucks in a range of 100 miles are delusional and they never had real coffee in their entire existence. I know that I sound like a Karen but there is no good coffee in Coral Springs 😵‍💫🤮

I have been support Starbucks for the last 25 years ,never see that I have get a very bad cup of coffee this morning ,I ordered Caramel Marchido asked for little more milk and light foam ,it was make it like Capucino，and I go back change another the one was the same thing they make it ,don’t understand this young kids no need to training for the job ? Also she is keep playing on the phone texting when costumer wait in the line,never see that before !

One of the most personality rich groups of Baristas in our four store travel area. You can tell they know the importance of customer service by applying themselves and delivering quality finished products with a smile.

this is the BEST starbucks i’ve ever been to. i come here almost every day. they always make my drink amazingly and they are very fast. HIGHLY recommend

I waited forever and it wasn't cheap. I'll do Dunkin

The kindest people work at this Starbucks. PARKLAND They work really hard here and work well together. The staff is amazing! Good people good drinks.

Great service and delicious coffee! Thanks to the staff Timothy.

I was in town visiting family and stopped at this Starbucks a few times - each time with large orders (8-10 drinks plus food items). The service was super friendly, fast and accurate each time. This is a great location and I wish it was my local starbucks!

I’ve only been to this location a few times but wow they are fast with their orders. I can appreciate that especially when I’m usually in a rush trying to grab and go.

I am a big fan of Starbucks! Love it. But, the frozen lemonade is not what I thought. I didn’t like it at all.! Not a good flavor. Just water and pretty acid. So bad, so disappointed :(

This Starbuck’s location is one of my favorite. They are always so friendly and kind. Everyone works quickly even during busy hours. Food is served quickly whether you order in the app or in person. I would highly recommend this location.

I get brunch often at Starbucks since it’s convenient for my job and usually fast, however, at this location at shoppes of parkland I was given a very soggy sandwich, and tasteless dragon fruit refresher full of ice, almost no drink. No complaints about service.…I usually don’t leave bad comments, but this is the first bad experience I’ve had at an Starbucks. Hopefully this review helps people thinking about going to this location.

This by far my favorite location . The manager Damien is always so friendly he personally greets me when ever I come in and his team is fast, efficient , and welcoming . Even though Starbucks is a huge chain they give you the local coffee shop feel I love it here .

This is the closest Starbucks to me .I go there on a daily basis . However, some employees are very unprofessional. They talk and criticize customers. Rating appearance etc . I did notice a guy with mustache that is always wearing a hat that kid is just nasty . 🤮always early morning on weekends . I notice he is not the only one with mustache / you also have a guy with mustache blond mid length hair . That is not him. Please managers make sure your staff is professional . Nothing worst than going to a place & encountering nonsense from a brat ! No need to hear nasty stuff.

I absolutely love this starbucks location! they have the best cold brew hands down. Staff is always friendly and the quality is always perfect. Try this location if you love quality coffee and friendly baristas!

Starbucks in Cancun in the hotel district mall. Everything you’d expect from them with friendly service. Wife is really into Carmel macchiato with oat milk right now so it was nice to find one across the street from the hotel.

The drinks are very good, in the beginning it was quick and arrived correctly, now I don't know why the employees make the wrong order, leave the food outside the pickup location and always forget some topping when added separately... it can be seen, especially the guys, who are talking, SMOKING VAPE, and playing games and making noise, which turns a peaceful and welcoming place into an stressful and boring place 😞

This is by far the worst Starbucks location in this area. I've tried to avoid giving them a negative review out of loyalty to the brand( customer of over 15 years) but I cannot hold out any longer. They NEVER get the order correctly, and the drinks are so mediocre it's almost as if they are using a different recipe, furthermore, as my young son noted just today, they have the worst attitude towards a customer complaint of any other store. I live less than 2 minutes from the store, however, I drive further away for an additional 5 minutes to the Lyons Rd location just to avoid having to deal with the inconsistency that comes with ordering here! The store needs new management.

Website says 9:30 but store was closed by 7:50. You guys should update that.

I absolutely love this Starbucks! I have been coming here for years, however, now there is this employee there who makes the entire atmosphere uncomfortable. He makes me not want to go into this Starbucks. He is very rude and condescending. He makes me feel like I shouldn't be here. Every other member of staff is extremely friendly and make customers feel welcome. Not this guy. I experienced the way he speaks with other customers and I was appalled. This Starbucks used to be my favorite place to hangout and study, but to be honest because of him I'm looking for somewhere different. I love this Starbucks but I don't think I'll be coming back as often because of him.

Allan makes the best ice cappuccino in the area . I wish every Starbucks has consistency and deliver same quality of products . Thanks Allan

I'm not a big Starbucks fan but I will say the reason I come is because the staff is so friendly.

Loved it. Great service and friendly staff.

Love this place. Quick and friendly people! Always get my order right and yes it is always amazing

Friendly staff, tasty drink and impossible breakfast sandwich!

This Starbucks is the best Ive been to! Everyone is super nice, patient, the service is quick but of the best quality, and you can really tell they love their customers because every time I’m there it seems they know the name of everyone who walks in! I promise you’ll not want to go to any other store besides this one, after your first visit.

This used to be a good location with great service and hot fresh food

I got put on their make them admit their full menu plan.... So I liked the several Starbucks I visited because the food does change slightly by community observed...if it is Jewish I noticed fat and other additives gone for a fresher wrap.....i don't usually tolerate Starbucks enforcement under better fortune plans as many local concepts are for young people and better meet marketing profile from a current collegiate standard... The staff is too young for a Starbucks...... I had a non violent time at this location as its still crowded if your around them at more alone times the bills for outdated land gassed cancer coffee appear to be in staff willingness to help with emergency and there have been Guantanamo head beating tortures in Starbucks......

(Translated by Google) Great (Original) Buenísimo

This is the worst starbucks! Save your money or go to a different location. I ordered the blueberry oatmeal and I got dried fruit and brown sugar. (Not the right ingredients for the blueberry oatmeal) Among other things I did a pickup order for 3 consecutive days, the first and second drinks were great but the third was awful. (I was thinking "did he even read the directions?") This is just 2 recent incidents but there is no consistency at this location. Almost every visit tastes different even though my boyfriend and I always order the same things. Too many mistakes for me to come back.

Great people are working here, I would definitely recommend this place 🔝🔝🔝

Delicious

Very good.

Love my Starbucks

Excellent!

what do you say about Starbucks....awesome

Teas are great

Always good, great service

(Translated by Google) Excellent (Original) Excelente

Yummy

Friendly staff

You just can't go wrong with Starbucks.

(Translated by Google) coffee yes.! (Original) кофе да.!