Valley York Apartments image

Valley York Apartments

Apartment building • Condominium rental agency

😠 Half of the apartments A/c does not work, they aren’t willing to replace, you’re unable to control the heat in the Winter so you MUST open the windows, also don’t believe them if they tell you the washer and dryers are being updated I was told that when moving in and it was a LIE it’s been almost a... People often mention apartment, good,


Address

6935 York Rd, Parma Heights, OH 44130, United States

Website

www.valleyyorkapartments.com

Contact

+1 833-523-1939

Rating on Google Maps

3.60 (134 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8:30 am to 5 pm
  • Friday: 8:30 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 am to 5 pm
  • Tuesday: 12:30 to 5 pm
  • Wednesday: 8:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: apartment (8) good (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Flexin F. 11 months ago on Google
    Half of the apartments A/c does not work, they aren’t willing to replace, you’re unable to control the heat in the Winter so you MUST open the windows, also don’t believe them if they tell you the washer and dryers are being updated I was told that when moving in and it was a LIE it’s been almost a full year. Only one working dryer in the whole building, no amenities either. Packages are stolen all the time, only good thing is some people are older and stay to themselves.They automatically charge a late fee 70$+ and send out letters of warning for eviction after the 5th of each month (even if it’s only 1 day past due), no matter if you’ve had a family emergency etc. Oh and be ready to hear police sirens 5x a day. If your desperate for a cheap place this is it. Obviously posted this anonymously because you can see how RUDE and unprofessional the staff is replying to each review. I’m appalled at all the 5 star reviews I can only assume they’re fake It’s sad that they reply to this and said all of the AC and washer and dryer‘s are brand new! Isn’t that false advertisement? I will be making sure to post pictures of everything don’t worry.
    6 people found this review helpful 👍

  • 4/5 Hosea B. 5 years ago on Google
    Very lovely place during my stay there. Didn't have many complaints there was a maintenance crew that casually cleaned throughout the week. The main areas that might have been dirty were the back staircase, but I don't hold Valley York responsible for that because that was due to ignorance and in consideration of some of the tenants that stayed within that unit. I like that there were washing machines on every floor which is very convenient. As well the unit was good with handling my online purchases besides keeping them at the main office if able to, they'd have my package in front of my mailbox ( which is located inside the building in front of a camera). Some cons I had was not being able to control the heating system at my apartment. The heat is controlled by one central system, so you have no choice in the matter and how hot your partner and get which was a bummer because some nights I couldn't sleep at night even with the window open. Also sometimes I feel like specific units tenants grouped in certain units. Another con is I will say the walls are pretty thin; I could pretty much hear people come in-and-out the apartment from my bedroom as well as hear people walk up the stairs( Nonetheless it didn't bother me). And I was never given my storage room that comes with my apartment during my stay there. But for the price it wasn't bad, I left on a good note and got my deposit back. I wouldn't mind going back there if I had too. If I could rate this more precisely, I'd say between the 3.9-4.2 range.
    5 people found this review helpful 👍

  • 1/5 Ashley R. 10 months ago on Google
    Never showed up. I received a call that the guy was coming over to fix the sink. But never came. I waited and haven’t heard back. Now seeing it was completed with no action. This is not ok.
    1 person found this review helpful 👍

  • 5/5 Georgia W. 1 year ago on Google
    I love the staff at Valley York Apartments, Makayla & Jaylene They are very professional and always listen to what I have to say. I been at Valley York Apartments over 15 years, nice area. Maintenance came today to take care of an issue in my bathroom. Maintenance people are nice, they have good customer service. Thank you Valley York for good customer service
    1 person found this review helpful 👍

  • 1/5 Takeeyah Vinnae C. 7 months ago on Google
    If I could leave 0 I would….I DO NOT RECOMMEND THEY STOLE $450 from my account BEFORE I even seen the apartment. Just putting my card on for the application fee And they charged for a security deposit for an apartment I didn’t even see still. I hope all of you in the office rot Terrible customer service, apartment are small, no amenities worth $1000+ a month They steal your information and charge you days later with NO PROOF OF ANY POLICY. Freaking terrible no secured entrances, and these are “luxury” apartments Never in my life I’d stay here, they are money hungry greedy people that apartment isn’t making any money so they steal from potential renters. Slum apartments owners and leasing agents especially makala or whatever her name is!

  • 3/5 Stephen S. 7 months ago on Google
    I’ve been here for a year and a couple months and it’s a good experience. The receptionists are great and understanding. I can see where improvements have been made to the road and paintings on the wall! Overall great service a reasonable prices.

  • 5/5 Eve D. 6 months ago on Google
    amazing apartment experience. the staff is awesome and kind and the apartments are great quality. also placed in a good spot next to stores.

  • 4/5 Carrie B. 10 months ago on Google
    We are very happy with our new apt! The bathroom is a bit small, and wish there was a dishwasher. Other than that,we appreciate the peace and quiet and have lots of parking spaces!


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