First off, the stylist guilted me about the amount of hair I wanted cut off; I was going from super long hair to a pixie cut. I ended up having an anxiety attack and started crying when I tried to explain that my hair was over processed and I had been fighting it so long that I was getting depressed everytime I did anything with it. To “calm me down” she started trimming about 3-4 inches off the ends leaving my hair still well past my shoulders. When I was finally able to explain that I was still wanting a pixie cut, she responded with something to the extent of “and here I am giving you the wrong haircut”. When describing the style I was going for, the main thing I wanted was my bangs to be about eyebrow level, the back to not be shaggy, and most importantly that I wanted the front pieces to be left long to frame my face (like the pieces that fall out of a ponytail and sit in front of your ears). Unfortunately, one of the very first things she did was cut those front pieces really short. When cutting the back she asked me to show her a picture of about how long I wanted the back, before proceeding to shave it before I can pull any pictures up. Now, I did want it that short, and the length in the back is about all I was continuously happy with, however, when I showed her a picture like she asked and said that I wanted it shorter than the picture, she said “oh honey, I already cut it shorter than that”. After convincing myself that the finish cut looked fine, and the hair stylist making another remark about her being sad about the length of hair she had to cut off of me, I tipped her pretty well for dealing with my anxiety attack… And then I got home and discovered a noticeably thin patch on the side of my head. When I tried to restyle my hair to see if it could be hidden, it can’t, I realized that the tapered pixie I had asked for was basically had a uneven bowl cut. This is not the first issue I have had at this store, unfortunately. Best bet it will be my last, though.

Me and my son went to road 68 branch of Great Clips to get hair cuts and we actually in love with that place…. BUT if you at road 68 office please please make sure to avoid older lady by name Laura there because you won’t get what you asking for with that so called specialist. My son mentioned that he wants nice fade on the back of his head and that’s what he got…. And it’s not the first time she screwed up my son’s hair cut…… but thankfully to Kennewick office it was fixed in no time and additional charge….. Kennewick is truly Great!!!! God bless

Wonderful ladies that work here! They did wonders on my kids hair and she just don't stay still. So a big thank you for doing my daughter big hair chop!!!♡ she absolutely loves it.

Check in online to avoid the wait. The staff is friendly and the haircuts are perfect.

Absolutely love coming to this salon!! Andrea that works there is amazing and it's always a pleasure having her cut my kids hair. Everytime she cuts my son's hair he fall's asleep while she cutting🤣🤣 Thank for always providing excellent service!! I highly recommend Andrea and this store for you hair cut needs!!

Very friendly & engaging, most of the time get a decent haircut at a fair price. Over all shop was clean, tidy & maintained. Could have been a 4.5-4.75 as everyone has some room to improve yet this locale is better the 90% of other barber shops around. Close way to early during Spring - see about summer. Like many biz today, expect us take time off work to spend funds with them

Joanna did great. 2nd time she has cut my hair

Book online get a confirmation text when ur next and to start heading to shop it's so convenient. Waiting Time after booking has always been under an hour.Great people, simple nice clean cuts! Cheap prices you reasonably nothing fancy it's not a 50 dollar cut but it is a solid 20 dollar cut truly recommend it.