Orthopedic Care Center Munich City Center

Medical clinic • General practitioner • Orthopedic surgeon

😠 The service at this practice is truly terrible! When you call this practice, either no one answers or you wait on the phone for half an hour. My time is also valuable and I have a lot to do myself, but that's a disgrace, especially when nothing has changed in this practice for years despite a bad ra... People often mention practice, doctors, time, friendly, team, Termin, Schmidt, recommend, Praxis, competent,


Address

Sendlinger Str. 14, 80331 MĂźnchen, Germany

Website

www.ortho-vz.de

Contact

+49 89 5505090

Rating on Google Maps

3.70 (63 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 8 am to 7 pm
  • Tuesday: 8 am to 7 pm
  • Wednesday: 8 am to 7 pm
  • Thursday: 8 am to 7 pm
  • Friday: 8 am to 2 pm
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: practice (20) doctors (11) time (11) friendly (10) team (10) Termin (7) Schmidt (7) recommend (7) Praxis (7) competent (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 A. B. 3 years ago on Google
    Das Allerletzte einen Termin 5 min vorher abzusagen, dann noch zu behaupten man hätte sich rechtzeitig gemeldet und keine Alternative bei einem anderen Arzt anzubieten. Wenn die Ärztin angeblich krank geworden ist, bestimmt nicht erst 5 min vor meinem Termin. Dazu noch unfreundlich. Absolut nicht zu empfehlen!
    3 people found this review helpful 👍

  • 5/5 T S. 9 months ago on Google • 110 reviews
    Absolutely happy with this practice. It is also practical that they have a general practitioner in-house and the distances involved in preparing for an operation are therefore minimal and are also carried out completely in-house. Both Dr. Schmidt and Dr. Saier are super competent and friendly doctors who also take time for their patients. The administration team is also great. Sometimes it's a little harder to reach by phone, but I've never had a bad experience on site. Very organized and always friendly. You can usually get appointments very promptly - depending on the urgency.
    1 person found this review helpful 👍

  • 2/5 Nick M. 2 years ago on Google
    Leider wurde die Qualität der Versorgung mit den Jahren immer schlechter und profitgetriebener. Als Notfallpatient mit akuten Schmerzen schickte man mich weg. Ich sollte am nächsten Morgen eine Email um 7:30 schicken und dasselbe Leid nochmal schriftlich klagen, obwohl ich grad am Tresen stand. Sowas darf sich ein FrisÜr erlauben, kein Arzt...
    2 people found this review helpful 👍

  • 5/5 Susanna L. 2 years ago on Google • 19 reviews
    Great practice with a great team. As a patient, I am always greeted warmly there. The registration team is in an infectiously good mood and maintains a calm demeanor and an overview even at peak times. Especially the family doctor, Dr. Nikolic takes his time, asks questions and listens. I feel completely in good hands there and regularly recommend this practice to friends.
    1 person found this review helpful 👍

  • 5/5 S K. 1 year ago on Google • 17 reviews
    My wife and I have been treating all types of damage here for years. The doctors do an excellent job and take the time to answer questions. Measures are explained and the course of therapy is monitored. The practice team was always polite and communication was quick and precise both on the phone and by email. I have recommended this practice many times and will continue to do so For Dr Burghart a 👍🏼😉
    1 person found this review helpful 👍

  • 5/5 Lena 8 months ago on Google • 78 reviews
    Top doctors. Every time I went they solved my issues even though other doctors couldn't. I gladly recommend them. They will not suggest knee surgery if unnecessary like some of other practices in Munich.

  • 4/5 Ragna K. 3 years ago on Google
    Alles in einem Haus......Sehr gute Ärzte,immer bestrebt das beste zu tun. Personal sehr freundlich. Manchmal mit Wartezeit die etwas den Rahmen sprengt,aber das nimmt man gerne in Kauf. Das Ergebnis zählt. (Translated by Google) Everything in one house...... Very good doctors, always striving to do the best. staff very friendly. Sometimes with a waiting time that goes beyond the scope, but you are happy to accept that. The result counts.
    1 person found this review helpful 👍

  • 5/5 A. W. 7 months ago on Google
    Ich bin Dr Magura Patient. Top Arzt, verständnisvoll und pßnktlich.
    1 person found this review helpful 👍

  • 5/5 Oliver H. 11 months ago on Google
    Bester Orthopäde in Mßnchen, insbesondere Dr. Jan Schmidt. Man bekommt schnell Termine und eine gute Beratung & Behandlung. Empfehlenswert.
    1 person found this review helpful 👍

  • 2/5 Sportlicher G. 5 years ago on Google
    (Translated by Google) Appointment on a Monday was canceled 3 hours beforehand by SMS, with the information that a new one should be arranged. Which is almost only possible online again, since you can't get through on the phone, which would mean another 3-5 days of waiting time. Bad online reviews are reacted to quickly, however, this 'energy' should be put into the service with a timely replacement date. (Original) Termin an einem Montag wurde 3h vorher per Sms abgesagt, mit dem Hinweis man solle doch einen neuen vereinbaren. Was fast wieder nur online mĂśglich ist, da man am Telefon nicht durchkommt, somit erneut 3-5 Tage Wartezeit bedeuten wĂźrde. Auf schlechte Onlinerezensionen wird aber schnell reagiert, diese 'Energie' sollte man lieber in den Service mit einem zeitnahen Ersatztermin stecken.
    1 person found this review helpful 👍

  • 4/5 Zeki 3 years ago on Google
    Ärzte ausgezeichnet, Wartezeit mit Termin 1min was will man mehr. Die Dame mit den braunen Haaren am Empfang im 2.stock sollte erstmal lernen wie Parientenfreundlicher Umgang ist. Was kann ich dafür wenn das Kartenlesegerät der Praxis spinnt und die Versichertenkarte mit einer besonderen Technik einsetzbar ist, mich braucht sie nicht dann so blöd anmachen.
    1 person found this review helpful 👍

  • 5/5 Ina J. 10 months ago on Google • 41 reviews
    Competente doctors and friendly team. With an appointment I never had to wait long

  • 1/5 hans P. 4 months ago on Google • 6 reviews
    Unfortunately, after a quick standard examination by Dr Schmidt, I was sent home saying everything was fine without even addressing my pain. Let alone how I can solve them.

  • 5/5 Kathrin S. 2 years ago on Google • 3 reviews
    Hello, I am very satisfied with the practice. I can't understand some of the other reviews at all. The registration team is always polite and friendly. I have to wait at every doctor, even with an appointment, so that's completely normal for me. The ladies who assist the doctors in the room are always sweet and nice and, at least for me, always take away my fears if I have them. I have also been there with my son and he was looked after very lovingly in every area. So all in all, I can recommend the practice with a very clear conscience. Thank you so much, keep it up!

  • 5/5 D.S. 4 months ago on Google • 3 reviews
    I can Dr. Highly recommend Schmidt! He takes the necessary time, gets to the bottom of the problem and I always feel like I receive competent advice. He has helped me sustainably with several injuries in recent years. The diagnosis and subsequent treatment were extremely effective and I always feel well cared for. The atmosphere in the practice is friendly and the entire team is very accommodating. I have visited the practice several times and the waiting times have always been short.

  • 5/5 I.love.Chiellini 1 year ago on Google
    Sehr weiter zu empfehlende Praxis , von der Anmeldung bis zu den Ärzten top. Besonders aber muss ich die netten Damen an der Anmeldung loben , denn ich persönlich habe selten so eine ambitionierte und professionelle Anmeldung gesehen vor Ort sowie am Telefon. Man fühlt sich einfach wohl in dieser Praxis.

  • 5/5 friulana p. 3 years ago on Google
    (Translated by Google) Very competent doctors! (Original) Sehr kompetente Aerzte!

  • 5/5 Myriam K. 11 months ago on Google
    Beste Orthopädie-Praxis, die ich kenne. Gut zu erreichen, Terminverfßgbarkeiten super, besonders zufrieden mit Dr. Schmidt.

  • 5/5 Martin K. 3 years ago on Google
    (Translated by Google) Well-equipped and professional practice with a friendly team, highly recommended! (Original) Gut ausgestattete und professionelle Praxis mit freundlichem Team, sehr zu empfehlen!

  • 5/5 Arno P. 3 years ago on Google
    (Translated by Google) Mr. Burghart is irreplaceable for me. He is competent, professional and human, he deserves the grade 1. His staff are always friendly and accommodating. I can only recommend this practice. (Original) Herr Burghart ist fĂźr mich unersetzbar. Er ist kompetent , fachlich und Menschlich verdient er die Note 1 . Seine Angestellten sind immer freundlich und zuvorkommend . Ich kann diese Praxis nur empfehlen.

  • 5/5 A. G. 3 years ago on Google
    (Translated by Google) The girls at registration are always friendly, and the rest of the team is great too. Very competent doctors! Can only recommend the practice. (Original) Die Mädls an der Anmeldung sind immer freundlich, auch der Rest des Teams einfach spitze. Sehr kompetente Ärzte ! Kann die Praxis nur empfehlen.

  • 5/5 hiba n. 3 years ago on Google
    (Translated by Google) Spontaneously without an appointment with pain in the practice, I was pushed in anyway, the doctor took his time and I felt very well treated. Top doctors and employees also the ladies at the reception! I can really recommend it (Original) Ich war Spontan ohne Termin mit schmerzen in der Praxis wurde trotzdem eingeschoben, der Arzt hat sich Zeit genommen und ich fühl sehr gut behandelt. Top Ärzte und Mitarbeiter auch die Damen an der Rezeption! kann ich wirklich nur weiterempfehlen

  • 1/5 T. D. 2 years ago on Google
    (Translated by Google) SHORT-TERM CANCELLATION: The appointment was canceled 1 hour in advance by the doctor's practice ... an appointment that had to be planned and agreed about 3 weeks in advance ... seems to be common practice when I look at the other reviews. (Original) KURZFRISTIGE ABSAGE: Termin wurde 1 Stunde vorher von seiten der Arztpraxis abgesagt... einen Termin den man ca. 3 Wochen im vornherein planen musste und ausgemacht hat...scheint Usus zu sein wenn ich mir die anderen Bewertungen ansehe.

  • 1/5 P. D. 2 years ago on Google • 1 review
    The service at this practice is truly terrible! When you call this practice, either no one answers or you wait on the phone for half an hour. My time is also valuable and I have a lot to do myself, but that's a disgrace, especially when nothing has changed in this practice for years despite a bad rating on Google. The doctors are good but those at reception are disorganized and incompetent. There are always 2-3 women at reception, so I can understand it even less.
    3 people found this review helpful 👍

  • 5/5 Basti O. 3 months ago on Google • 2 reviews New
    I have been a patient of Dr. for several years now. Jan-Peter Schmidt in the OVZ and I feel very well looked after there in every respect. My treatments range from shoulder problems to lumbar pain and SI joint blockages. I received competent advice and successful treatment for all problems. Same this time. After an injection, the SI joint complaints are hardly noticeable and have improved significantly. In addition to his professional expertise, Dr. Schmidt also has a lot of empathy, takes time to answer questions and explains the context clearly and understandably. I haven't had any problems making an appointment so far and the entire practice team is extremely friendly and helpful. Further plus points are the modern and well-equipped practice rooms and the location in the middle of the city center. The OVZ will definitely continue to be my first port of call for orthopedic problems in the future.


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