Before writing this review I read a few others and I’m glad I did because there are one or two things that I felt should be clarified. First of all, I totally agree with most of the 1 star reviews, this place never answers their calls. I once spent 15 minutes pressing numbers on the phone trying to get in touch with women’s health department. I’ve also tried calling the wrong department to see if I could reach ANYONE who could then refer me to my needed department, to no avail. Secondly, I do agree that they are a bit understaffed. I understand that now with covid it is difficult to have as much help as needed, but I’ve been going here before covid and it’s the same dilemma. Third, I don’t really agree that everyone here is terrible. There are plenty of respectable staff that I’ve met. I think the reviews have to be specific about which department they are based on because it really does depend. I’ve been to the women’s health department, general medicine, and blood lab and most people have been very nice or at least treat you respectfully, save for one bad experience w/ a lady in gyno. Fourth, this might not be too much of a clarification, and by no means is it a justification for their weird appointment call/wait system, but they do let you register for your appointment at front desk, give them your number, and then you can wait in your car or outside until they call for you to come inside when they are ready to ask you their paperwork questions. This place isn’t too bad, it’s just the phone calls, waiting and certain bad experiences that ruin it all... I hope this review is of help for anyone.

Summary of this place after my visit: 1. Schedule your appointment, but go first thing in the morning. Doesn't matter what time, you will wait approximately 4-5 hours. If you go in the morning, you'll at least be first come, first serve. 2. They assign you numbers, your name doesn't matter to them except for registration 3. If your 'number' gets called, don't be hopeful. They'll do their standard checkup (blood pressure, heart rate, questions), then send you back into the waiting room for another 2-3 hour wait, but this time for the doctor. 4. If you're there for any minor procedures, such as blood test, don't expect it to be done same day, especially if it is done after 5 PM. They'll ask you to come back as a walk-in next time. So, you will waste about 4-5 hours of your time like I did. 5. If Spanish is not your native language, be prepared to hear a lot of talking in Spanish. They will talk about you in front of them or off to the side. You'll also hear the staffs vacation plans, who they're going out with later after work, and etc. 6. Don't expect the staff to really care. You might come across one helpful staff member like I did, but no one else will explain anything to you. You're essentially going to have to do all the talking before you're able to get any answers. Even still, you'll get no answers except for a condescending attitude who eats and drinks at the counter whilst talking to you. My overall experience: I'd rather pay $100 more to go to urgent care, then come here. As the representatives there stated: 1 minute there = 5 minutes in reality. .

Unless you are ready to wait about three hours to be seen don't come here. They are definitely over booked and under staffed. The staff comes and goes as they please if they even show up for work and takes long lunches sometimes group lunches which leaves barley anyone on the floor. Do your self a favor and don't come here unless you really have to. There dentist service is excellent. Ashame they are both located in the same building.

Terrible experience since I first walk in. The blonde receptionist was so nasty, she told me to wait to be registered. I waited half an hour from 2:30-3, went up to her and she told me the doctor left at 2:30 and won’t be back until 4pm when my app was at 2:30. She said she doesn’t want to talk to me and if I want to complain, complain to the supervisor which never showed up. What a mess. Don’t come here it’s waist of time!!!!

He doesn't answer the phone. They don't give good treatment

I took a day off from work to get a physical here. The receptionists never called me to tell me the doctor wasn’t there and I came here for no reason. They didn’t offer a better time and just told me to come at another day, so I have to take another day off from work. I had booked the appointment months in advance and did not receive ANY notice that the doctor wouldn’t be there. The only message I got was from a recording telling me to go in two days before. Extremely unprofessional health center in a sketchy area in an awful town. Change your PCP immediately if this is your primary care area. I changed mine instantly after this experience and cannot be happier. Don’t waste your time in this garbage health center - find a real doctor.

The worst pediatric to take your child. Very rude lady who works at the records department . Also deny my child to be seen and deny to give me my child’s filed records & its been 3 years i been taking her there. Never again ! Changed her doctors office & im soo happy best decision i made to leave and never take my child to North Hudson Clinic!!

Very nice care in Pediatrics, Dr. Conde Humberto, very professional in caring, I give him 5 stars 🌟….

This place is terrible they never answer the phone . They referred me to a place so far from my house and when I got there they told me they don’t even take my insurance. They move in slow motion and if you do get through they hang up. Save your tim and go somewhere else Bc this place isn’t it. Just to get an appointment it’s months waits. I honestly give this place 0stars. They don’t care bout they patients just work for the money . They rush you out and give you false information. Just overall terrible

The nurses of general medicine play with the time of the people, I can understand be patient when has to visit a doctor but just for sign a prescription or pick some results is sorprise to wait 2 hours just for tell you is not ready, in my experience I visit a couple location of north Hudson and the staff are verry efficient but Passaic office internal medicine NURSES are rude, don't care about the patient and this is very improfesional.

The clinical staff and physicians literally move in slo-motion (maybe reverse), the wait is unacceptable even for a free clinic and when one goes in the back the providers are basically twiddling their thumbs or on the computer. The lady who checks people in is very nice, well informed and helpful. Pharmacy staff is also very helpful and courteous

The attention to wait to be attended is fatal. I am waiting 2 hours to be attended to my appointment nobody attention

Don't go here ! This place may seem nice but it's the worst. If you ever hear or mention the name of Miriam Figueroa Velez, run/leave, the most nastiest and raciest person there is. Acting like she is an entitled brat as well, running her mouth like it's no tomorrow.

some of the clerks are very attentive, they help you get insurance in pediatric and fill out the forms for you, clerk was very helpful.

good care in pediatrics, the girl is very kind and helps fill out insurance forms for the entire family. The doctors take a little extra time but it is because they take their time to treat each patient with all the attention possible.

Last Monday I went to get the HPV vaccine and Nurse Brenda took care of me. She is a very kind girl, excellent service, it didn't hurt me at all, and she explained everything very well. Thanks a lot ! 🙏🏻✨

I really like the care at this medical center, the nurse who cares for my daughter is great... and Doctor Humberto Conde is an excellent pediatrician who loves his patients, in addition to being an excellent person.

Good service even if you have to wait a little

The cheap or the help is expensive I went to the dentist for a discomfort and they left me even worse for one tooth I have a problem with my jaw the doctor didn't even realize that I had an anxiety attack due to the lower molar pain and I ended up with jaw pain that connects to the cheekbone I can't open my mouth, instead of them helping me, I went out but because they sent me somewhere else