(Translated by Google) Terribly unfriendly employee (older, wears glasses, gray hair) in the warehouse who brings the goods. Know-it-all, snooty and thinks he knows how much fits in my car better than I do. Bought a fridge that I measured and KNEW that it would fit in without the trunk having to remain open. He refused to push it in any further knowing it wouldn't fit in and literally called us "ignorant and blind". When I said he fits in, he just pointed out that we should get a cord at the register to tie the trunk and then left. We live 60km away and we could never have transported him like that! Luckily my husband works nearby and I drove 10km to his place of work with the trunk open. He helped me to push the fridge in completely - and lo and behold: it fit in perfectly and the trunk closed! When we bought a stove before it was the same game. Very impudently, the employee said that I had to remove everything from the trunk, although I assured him that I would leave it that way because the stove has enough space (we have a Touran, TWO stoves could have fit in there). He also only lifted the stove when I removed the 3 things, although I would have done it myself. I should have told myself that we wouldn't go there anymore but maybe I thought he was having a bad day. We will definitely never buy anything there again and obviously we are NOT the only ones who have been dealt with with such poor customer service. (Original) Furchtbar unfreundlicher Mitarbeiter (älter, Brillenträger,graue Haare) im Lager der die Ware bringt. Besserwisserisch, hochnäsig und ist der Meinung er weiß besser wie viel in mein Auto reinpasst als ich selbst. Haben einen Kühlschrank gekauft den ich ausgemessen hatte und WUSSTE das er reinpasst ohne das der Kofferraum offen bleiben muss. Er hat sich geweigert ihn weiter reinzuschieben da er ja weiß er passt nicht rein und uns wortwörtlich als "unwissend und blind" bezeichnet. Als ich meinte er passt rein hat er nur darauf hingewiesen wir sollen uns eine Schnur an der Kasse holen um den Kofferraum festzubinden und ist dann gegangen. Wir wohnen 60km entfernt und so hätten wir ihn nie transportieren können! Zum Glück arbeitet mein Mann in der Nähe und ich bin dann 10km mit offenem Kofferraum weiter zu seiner Arbeitsstelle gefahren. Er hat mir geholfen den Kühlschrank komplett reinzuschieben - und siehe da: er hat perfekt reingepasst und der Kofferraum ging zu! Als wir zuvor einen Herd kauften war es das gleiche Spiel. Sehr unverschämt meinte der Mitarbeiter, ich müsse alles aus dem Kofferraum entfernen obwohl ich ihm versicherte dass ich das so lassen werde da der Herd genug Platz hat (wir haben einen Touran, da hätten sogar ZWEI Herde reingepasst). Er hat den Herd auch erst mitreingehoben als ich die 3 Sachen entfernt habe obwohl ich das auch selbst getan hätte. Hätte mir da schon sagen müssen das wir dort nichtmehr hingehen aber dachte vielleicht das er einen schlechten Tag hat. Wir werden aufjedenfall nie wieder dort etwas kaufen, und offensichtlich sind wir NICHT die einzigen die mit diesem schlechten Kundenservice bedient wurden.

(Translated by Google) 1. Very sad that employees here have to post reviews in order to receive at least a few stars. 2. The service department is extremely unsympathetic and unreliable and tries to fend off all complaints and label them as customer errors. 3. In the outlet I was told that if I wanted high quality products, then this is the wrong place. According to the seller, there are no high-quality products and low prices. (Original) 1. Sehr Traurig dass hier Angestellte Bewertungen abgeben müssen, um zumindest paar Sterne zu erhalten. 2. Die Serviceabteilung ist äußerst unsympathisch und unzuverlässig und versucht alle Reklamationen abzuwehren und als Kundenfehler abzustempeln. 3. Im Outlet wurde mir gesagt, wenn ich hochwertige Produkte möchte, dann ist das der falsche Laden. Hochwertige Produkte und niedrigen Preise gibt es laut dem Verkäufer nicht.

Excellent. An organization to be commended. I brought a truck full of refrigerators, it was unloaded in an hour, the guys are very active, they pay attention to every detail. It is manually unloaded..

We bought a new Samsung washing machine there last year and were given perfect advice and the price of 329 euros was unbeatable and two people came with us when we invited us. This year the glass on the operating part of the washing machine was broken (4 year old daughter) complained to customer service and was replaced within 3 days without any problems. So we can only recommend it and stop by there regularly and you'll always find what you're looking for

The order stated unloading 10-13 I was a bit surprised because I had never seen such an announcement before. I arrived at 9:15, I gave the papers and they told me to wait and there was silence for 2 hours. After two hours, I went to ask about the unloading and it turned out that it was scheduled for 13 hours. Someone made a mistake with the notification or someone lied!! Manual unloading took at least 1.5 hours

(Translated by Google) Very nice and competent staff large selection (Original) Sehr nette und kompetente Mitarbeiter grosse auswahl

Really good deals every now and then. Last purchase with a refrigerator and washing machine went smoothly. Very friendly advice and sales. Will definitely come by again.

Relatively large selection, enormous expertise in advice. Generally comparable prices to online retailers. A few bargains in the B-goods range. But if you specifically need something, it's best to clarify it beforehand. The only negative thing is that paying by credit card is not possible. Nowadays that should work everywhere. The explanation was that their system can't do that. Overall a good shop.

Since the company does not present its range on the Internet, I called on Friday morning and explained my concerns. I was looking for a self-sufficient hob with a specific size. He immediately ran to the shelf and told me all three pieces available and the price that would apply to me. He told me to google the articles. Two of the three offers came into question and I drove 60 km there in the afternoon. In my case, thumbs up!

Everything perfect ! From advice to price. Gladly again.

Achtung Betrüger!!! Zum zweiten Mal dort was gekauft und wider sofort nach Garantie Verfall kaputt gegangen. Vor kurzem in Erfahrung gebracht dass alles B wäre ist und einfach nur ander etikettiert wird. Lieber 150 euro mehr ausgeben aber wirklichen etwas für langfristige Zeit kaufen. Einfach nur traurig

Spoko awizacja na 14 przyjazd o 8 wyjazd o 12:30 bywało gorzej pozdrawiam :)

(Translated by Google) I always come here looking for bargains (Original) Auf der Suche nach Schnäppchen schaue ich immer wieder gerne hier vorbei

(Translated by Google) Very friendly seller. Advice eurde given on each of my visits. Employees point out offers. Even lift heavy things into the car. Prices are unbeatable (Original) Sehr freundlicher Verkäufer. Beratung eurde bei jedem meiner Besuche angegeben. Mitarbeiter weißen auf Angebote hin. Heben sogar die schweren Sachen mit ins Auto. Preise sind unschlagbar

(Translated by Google) ------- They don't even deserve half a star. It takes a long time to unload - - - - - - - - They only deserve minuses (Original) ------- Ne zasluzuju ni pola zvijezde. Ceka se dugo na istovar - - - - - - - - Zasluzuju samo minuse

From 8 to 10 and 41 I finished downloading because I downloaded too... too much and one star

(Translated by Google) Nice help with the right choice of cordless lawn mower. Expertise noticeably available. Employees opened several boxes to find a device that was as new as possible, as part of the 2nd choice batch. It worked and we were happy. When setting up the mower, we noticed the lack of a handle for the grass catcher. Complained by phone and handled very professionally and easily by the employee. The missing handle will be sent to us. This saves time and fuel costs. Positive feeling that definitely leads to further purchases. (Original) Nette Hilfe bei passenden Auswahl des Akku-Rasenmähers.. Fachwissen merklich vorhanden. Mitarbeiter öffneten extra mehrere Kartons um ein möglichst neues Gerät, im Rahmen der 2.-Wahl-Charge, zu finden. Dies gelang und wir waren glücklich. Beim Aufbau des Rasenmähers bemerkten wir das Fehlen des Griffs für den Grasauffangkorb. Telefonisch reklamiert und sehr professionell und unkompliziert von der Mitarbeiterin abgewickelt. Der fehlende Griff wird uns zugeschickt. Das spart Zeit und Benzinkosten. Positives Gefühl der definitiv zu weiteren Einkäufen führt.

The delivery here was really difficult because unloading 27 pallets took 90 minutes, at what felt like a temperature of -6°. The forklift driver's motivation was that he had to check the goods and take photos if something was wrong. I asked him to bring someone to help him but he didn't... I hope I never come here again.

Was well advised (Einhell battery trimmer)! Price like Amazon, demonstration device was available! Cordless hedge trimmer, also available ready for demonstration, Amazon price! Packaging, was removed at my request, I was very satisfied!

(Translated by Google) Very good service, have already bought several devices. Special thanks to Mr. Rich. (Original) Sehr guter Service, haben schon mehrere Geräte gekauft. Besonderer dank geht an Mr. Rich.

(Translated by Google) Very friendly staff. Both in the sales room and in the warehouse at the counter. Can only be recommended. If there are problems with the devices, they will help you very quickly and in a friendly manner. Keep it up 👍👍👍 (Original) Sehr freundliches Personal. Sowohl im Verkaufsraum als auch im Lager an der Ausgabe. Ist nur zu empfehlen. Wenn es Probleme mit den Geräten gibt, wird einem sehr schnell und freundlich geholfen. Macht weiter so, 👍👍👍

Prompt eine Waschmaschine gefunden die unseren Vorstellungen entsprach. Preis top! Personal kompetent und freundlich.

Große Auswahl, sehr günstig Preise, super freundliches Personal.

Gute Beratung, gute Produkte.