We had booked 3 rooms with an additional bed. When we reached there at midnight, there was no space for an additional bed in the room., and the staff provided a foam sheet instead of proper mattress. On arguing with the staff and the owner, we were told that they don't have any solution to it. The staff was very rude as if they don't care at all. At last, they provided us a separate room but on the cost of mental stress that they already gave.

Hotel is quiet good and rooms are also good staff was not co-operative Mr anurag stands on reception. i visit to the hotel in night around 2300hrs i had a words with him about the booking he told me that that the tarrif will be 2500+taxes on double occupancy but the same room show on goibibo with 1400 all inclusive with promo code after that he agrees that u can book an online room i’ll give before that i requested him to show me the room i visited on the floor for show round of the rooms meanwhile in that time he closes the inventory of room from online and after that he argue with me that its a server error as i am also a hotelier and i know that was not an system error. So i don't prefer the hotel to go there. After that he don’t allow my friends in the room to have a dinner with me and asked me to sit in the lobby and have a dinner how someone can have a dinner in lobby at the time of 0000hrs so pathetic service. after that he told me that we don’t allow the visitors in night ok i agree with him. but in the morning when my friends came in the morning at that time also he don’t allow my friend in the room i don’t know why…

This hotel is Fraudulent. They stole my money and did not honor my reservation confirmation through Hopper. I would not suggest anyone to use this unsavory hotel. When I first reached the hotel I was told they did not have my confirmation. Even though I had a printed copy of the paid reservation confirmation. Secondly, I waited over 2 hours for Hopper to try and assist with the issue.They hotel would not answer the phone, as I sat waiting on the lobby I could hear the phone ringing and they would not answer. They hotel told Hopper they checked me in which was a complete LIE. Because I was foreign they thought they can just steal money without and recourse. Save yourself the worry and headache. DO NOT USE THIS HOTEL. You will be very disappointed.

Rooms are good and clean Good service Breakfast had limited options and we had more expectations Parking is horrible If hotel gets full, parking could be a pain

It's a new and good hotel near Pathankot, Punjab Bus stand. Parking is available in closed street in front of hotel. Rooms, food and service all are good. Rooftop restaurant with good ambiance. Stayed for one night. Overall it's a new and a good property. Tariff is on little higher side but it can be managed as per the location and compared to other property

Terrible experience . DO NOT Recommend at all They do not allow outside food . even when there own food is so pathetic. Very bad taste . Unnecessarily paying 2nd day charges . There check out time is 14:00 & We checked out at 12:00 which is before 2 hours but still they asked for 2nd day full payment.

Hotel's food was not good. Had a very bad experience with food. All over Room was nice 👍🙂 . Should improve food quality.

Nice hotel with decent staff members. Enjoyed stay. Food options can be increased.

Don't even want to give 1 star, worst experience ever. Wifi wasn't working at all, when i informed about wifi, they asked me to change the room.

Worst Experience. We had our guests staying there for 3 days. We booked 15 rooms for them but when they entered the hotel the staff called us and told us to pay the full amount. They have a strange policy of demanding full payment on the time of check in. While all the other hotels does not have this kind of policy and they should have told us about this policy before the booking. Worst hotel in pathankot. I am local resident of pathankot and do not recommend this hotel to anyone who is looking for a hotel.

It was very nice experience. In low price you will get facility like 5 star hotel. Neat and clean room and bathroom as well. Staff were very friendly. Overall best place to stay in Pathankot.

Each and everything was fantastic service and rooms were managed beautifully moreover parking was safe and each and every one was polite and caring will surely like to visit again Thank you so much Hotel Shamyana

Room is spacious and cozy but need to improve food taste and quality.