3/5 Per K. 2 years ago on Google
Very
lovely
beautifull
hotel,
nice
restaurant
with
good
food
and
kind
waiter,
BUT
appart
from
a
false
firealarm
at
around
23.30,
when
we
were
sleeping...at
around
3am
my
wife
went
out
to
walk
our
dog,
but
she
could
not
come
in
again,
and
she
was
outside
the
hotel
without
her
phone,
in
minus
1
degrees
and
lots
of
wind.....,
after
pushing
the
nightbell
to
reenter
the
hotel
at
least
a
100
times
without
any
reaction
from
the
nightportier,
she
was
knocking
on
all
windows
with
light
on,
all
around
the
hotel,
but
there
was
no
nightportier
or
other
staff
anywhere....then
she
began
to
shouting
loud
in
front
of
the
hotel...finally
after
1
hour,
the
nightportier
opened
a
terrassedoor
on
3
floor
and
asking
"Can
I
help
you"
my
wife
explained
the
situation,
because
she
thought
is
was
another
guest...but
is
was
the
nightportier
who
claimed
he
was
celaning
the
room,
and
therefore
could
not
hear
the
nightbell.
He
then
went
and
opened
the
door
for
my
wife.
In
the
reception
the
next
morning,
they
said
that
they
NEVER
clean
the
rooms
at
night,
so
maybe
he
was
sleeping
or
something
else!!!!
This
is
the
worst
experiens
we
have
ever
had
in
a
hotel,
just
unacceptable!!!!