Brot Henke GmbH image

Brot Henke GmbH

Cafe Bakery Bistro Cake shop

😠 The service was very rude. She did not return the greeting or the farewell. But the highlight was the tough crosses. Not edible and probably a few days old. People often mention rolls, staff, tchen, sind, unfriendly, Personal,


Address

Hildesheimer Str. 320, 30519 Hannover, Germany

Contact

+49 511 833330

Price rating

$$ $$

Rating on Google Maps

3.50 (50 reviews)

Open on Google Maps

Working Hours

  • Monday: 6 am to 6 pm
  • Tuesday: 6 am to 6 pm
  • Wednesday: 6 am to 6 pm
  • Thursday: 6 am to 6 pm
  • Friday: 6 am to 6 pm
  • Saturday: 6 am to 1 pm
  • Sunday: 7 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: rolls (11) staff (11) tchen (11) sind (7) unfriendly (6) Personal (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Joy S. 4 years ago on Google
    (Translated by Google) The service was very rude. She did not return the greeting or the farewell. But the highlight was the tough crosses. Not edible and probably a few days old. (Original) Die Bedienung war sehr unhöflich. Sie hat weder die Begrüßung noch die Verabschiedung erwiedert. Aber der Höhepunkt waren die derart harten Crossaints. Nicht essbar und wahrscheinlich einige Tage alt.
    5 people found this review helpful 👍

  • 3/5 Lasserre A. 6 years ago on Google • 251 reviews
    Not the best bretzels in town !

  • 4/5 Julian J. 6 months ago on Google • 241 reviews
    Update: Not offering card payments is no longer appropriate. I can't go here anymore because the rest of my life works without cash and I only carry an "emergency note" with me in everyday life. I don't want to break it if I don't have to. Always pay for everything contactlessly using Google Pay. Review from 6 years ago: 5 stars, We always get our rolls here on Sundays because the bakery has such long opening hours on Sundays.

  • 2/5 Tobi S. 2 years ago on Google • 11 reviews
    Baked goods are always very tasty, but the staff are usually quite unfriendly and unhelpful. Up until now I always felt like I had better order it quickly so I could be gone. When choosing, you always want to try something new.
    2 people found this review helpful 👍

  • 3/5 Ralf R. 2 years ago on Google • 7 reviews
    The baked goods are extremely good, which is why I always like to buy here. But some of the service staff are so extremely unfriendly that I will probably come less often. It's a shame actually :(
    2 people found this review helpful 👍

  • 1/5 Krümel 3 years ago on Google
    (Translated by Google) When I came in I thought I had stepped in my grandmother's kitchen so much bells and whistles. There it goes by. But apparently it's due to the staff, most of them are already retiring To give it a breath of fresh air would be better (Original) Als ich rein kam dachte ich ich wäre in meiner Oma'sküche getreten so viel schnick-schnack .da vergeht es einen.aber anscheinend liegt es am Personal die sind ja auch größten teils schon zur Rente hin Mal etwas frischen Wind rein geben wäre besser
    2 people found this review helpful 👍

  • 1/5 S. S. 2 years ago on Google
    Eigentlich hat das Personal keinen Stern verdient! Sehr unfreundlich … Job verfehlt! Sprüche über einen Kunden machen der im Laden steht… ziemlich unverschämt Die sehen mich nicht wieder … so möchte keiner behandelt werden!
    2 people found this review helpful 👍

  • 1/5 ana o. 6 years ago on Google
    (Translated by Google) Rarely experienced something so insolent! A completely hysterical old woman who apparently cannot politely point out her silly house rules. We can only scream wildly ... unbelievable (Original) Selten sowas unverschämtes erlebt! Eine völlig hysterische Alte die anscheinend nicht im höflichen Ton auf ihre albernen Hausregeln hinweisen kann. Sondern nur wild kreischen kann...unglaublich
    2 people found this review helpful 👍

  • 5/5 G. P. 5 years ago on Google
    (Translated by Google) I work very close, I am happy every time when my favorite team is there in the morning ..... even "extra wishes" with sandwiches, etc. are always friendly fulfilled. (Original) Ich arbeite ganz in der Nähe, freue mich jedesmal, wenn morgens mein Lieblings-Team da ist.....selbst "Extra-Wünsche" bei belegten Brötchen usw. werden immer freundlich erfüllt.
    2 people found this review helpful 👍

  • 2/5 Volker R. 8 months ago on Google • 14 reviews
    No card payment possible. Amazing in today's times. I bought 2 sandwiches today. One of them simply with cheese. The bun was soaked in mayonnaise... disgusting, I had to throw it away. I want a cheese roll and not a mayonnaise roll. I can't judge the other products, but sandwiches again.
    1 person found this review helpful 👍

  • 4/5 Stefanie U. 2 years ago on Google • 3 reviews
    The bakery is actually GREAT. The products are all fresh and really tasty. I've been shopping there for over 5 years. Unfortunately I have to deduct 1 star, actually 2 stars, for the staff. As a customer, I really feel like a disruptive factor. If something changes, I'll immediately give it 5 stars, so unfortunately I can't do that.
    1 person found this review helpful 👍

  • 3/5 Jennifer H. 5 years ago on Google
    (Translated by Google) Food is delicious. The powers in the week are very professional and accommodating. Unfortunately very planned on the weekend. The same breakfast was plentiful on Saturdays and sparse on Sundays. Same price. The products are delicious. (Original) Essen ist lecker. Die Kräfte in der Woche sind sehr professionell und zuvorkommend. Am Wochenende leider sehr verplant. Das gleiche Frühstück war Samstag reichlich und Sonntag spärlich. Selber Preis. Die Produkte sind aber super lecker.
    1 person found this review helpful 👍

  • 5/5 janico 1. 2 years ago on Google
    (Translated by Google) Good baker, great value for money..... they still bake in the old tradition and you can taste it.....please support families. Businesses are rare :)) (Original) Guter Bäcker, Preis Leistung top..... in alter Tradition wird noch gebacken und das schmeckt man.....bitte unbedingt unterstützen Familien Betriebe sind rar:))
    1 person found this review helpful 👍

  • 5/5 Renate P. 5 years ago on Google
    (Translated by Google) For a few months now there has been our Bergfest roll, pumpkin seed, gratinated with scrambled eggs, simply delicious on Wednesdays. I like to go to the bakery myself as I work nearby and place my Wednesday order. Usually there is a certain service (blonde hair, always in a good mood). The colleagues are always nice and friendly, even if the parcel and the rolls have been mixed up, both sides take it with humor. The bakery with the girls is highly recommended. (Original) Es gibt seit einigen Monaten Mittwochs immer unser Bergfestbrötchen, Kürbiskern, überbacken mit Rührei, einfach lecker. Ich geh gern selbst in die Bäckerei, da ich in der Nähe arbeite, und gebe meine Mittwochsbestellung ab. Meistens ist eine bestimmte Bedienung da ( blonde Haare, immer gut drauf). Auch die Kolleginnen sind immer nett u. freundlich, auch wenn mal das Päckchen mit den Brötchen vertauscht wurde, man nimmt es von beiden Seiten mit Humor. Die Bäckerei mit den Mädel`s ist weiter zu empfehlen.
    1 person found this review helpful 👍

  • 5/5 Peter R. 5 years ago on Google
    (Translated by Google) Super good, VERY NICE STAFF👍👍👍😉 (Original) Super gut,SEHR NETTES PERSONAL👍👍👍😉
    1 person found this review helpful 👍

  • 4/5 Manuel M. 2 years ago on Google
    Schmeckt echt gut ! Aber die Verkäuferin war unmotiviert.
    1 person found this review helpful 👍

  • 5/5 F. A. 6 years ago on Google
    (Translated by Google) Very tasty rolls, with no air inside. The staff are super nice and courteous. (Original) Sehr leckere Brötchen, ohne Luft im Inneren. Die Mitarbeiter sind super nett und zuvorkommend.
    1 person found this review helpful 👍

  • 1/5 Jonas K. 9 months ago on Google • 6 reviews
    Don't offer card payments and then complain when you have to give out change for a €10 note

  • 5/5 leev m. 2 years ago on Google
    (Translated by Google) Delicious breakfast at a fair price. Large selection of rolls from the right baker! (Original) Leckeres Frühstück zu einem fairen Preis. Große Auswahl an Brötchen vom richtigen Bäcker !

  • 1/5 Elena T. 1 year ago on Google
    Aus Gesundheitlichen Gründen heute geschlossen, aber von draussen sieht man wie sich da schön Unterhalten wird unmöglich!

  • 3/5 Lemasi M. 6 years ago on Google
    (Translated by Google) Honestly Mrs. S. George .... if it is so bad why send your children over and over again ???? And her personal description with blond ... very poor ... maybe next time go yourself and ask for the name !!! (Original) Mal ehrlich Frau S. George....wenn es so schlecht ist wieso schicken Sie ihre Kinder immer wieder hin ???? Und ihre Personbeschreibung mit Blond...sehr dürftig...vielleicht nächstes Mal selber gehen und nach dem Namen fragen !!!

  • 3/5 Patrick B. 6 years ago on Google
    (Translated by Google) It's okay. But clearly too little choice. Sandwiches are extremely expensive. (Original) Ganz okay. Aber deutlich zu wenig Auswahl. Belegten Brötchen sind ungeheuer teuer.

  • 4/5 Andreas D. 6 years ago on Google
    (Translated by Google) Good rolls. Often changing staff. Tasty 7 out of 10 (Original) Gute Brötchen. Oft wechselndes Personal. Geschmacklich 7 von 10

  • 5/5 Johannes E. 6 years ago on Google
    (Translated by Google) I pre-ordered and picked up 50 rolls for a departmental breakfast (normal, world champion, baguette, lye, cheese) and was priced at around 25 euros. All colleagues and I were extremely satisfied with the taste. I particularly liked the baguette rolls. (Original) Ich habe hier für ein Abteilungsfrühstück 50 Brötchen vorbestellt und abgeholt (Normale, Weltmeister, Baguette, Laugen, Käse) und war preislich bei ca. 25 Euro. Geschmacklich waren alle Kollegen und ich äußert zufrieden. Mir haben besonders die Baguette-Brötchen gefallen.

  • 3/5 Onkeljonnyboy 6 years ago on Google
    (Translated by Google) Delicious and freshly prepared packaged goods. A cute shop even if the electric sliding door keeps opening and closing. Unfortunately, the staff changed frequently and now there is a rather unfriendly saleswoman working there. (Original) Leckere und frisch zubereitete Packwaren. Ein süßer Laden auch wenn die elektrische Schiebetür andauernd auf und zu geht . Leider wechselte das Personal oft und mittlerweile arbeitet dort eine ziehmlich unfreundliche verkäuferin.

  • 5/5 Andreas D. 4 years ago on Google
    (Translated by Google) Friendly staff and good products. Sometimes there could be more cake choices. (Original) Freundliches Personal und gute Produkte. Manchmal könnte es mehr kuchenauswahl geben.

  • 5/5 Maxi C. 4 years ago on Google
    (Translated by Google) Very friendly staff ! Tastes great & is not expensive! Always happy 😊 (Original) Sehr freundliches Personal ! Schmeckt super & ist nicht teuer ! Immer wieder gerne 😊

  • 5/5 Brauer S. 4 years ago on Google
    Nachdem ich in den letzten Monaten diverse Bäcker in Hannover getestet habe, kann ich guten Gewissens behaupten, dass dies eines der besten Bäcker ist. Ordentliche Sauerteigbrote ohne irgendwelche Superfoodspinnereien (alla Chia-Samen), leckere Baguette-Brötchen in verschiedenen Größen und legendäre Öffnungszeiten (unter der Woche ab 6, Sonntag 7-17 Uhr).

  • 4/5 Uschi W. 3 years ago on Google
    (Translated by Google) Friendly, but too close in front of the counter in these times (Original) Freundlich, doch in diesen Zeiten zu eng vor dem Tresen

  • 5/5 Tobias R. 3 years ago on Google
    (Translated by Google) Great rolls and cakes. Not just baked, but homemade. Unfortunately, this is far too seldom the case. (Original) Super Brötchen und Kuchen. Nicht einfach nur aufgebacken sondern selbstgemacht. Leider viel zu selten der Fall.

  • 1/5 Sylke G. 7 years ago on Google • 1 review
    Honestly very unfriendly service, snotty, bitchy and arrogant. The staff there is changed like their underpants. Most of the multigrain rolls are already sold out by 9:00 a.m. and children are not given their receipt. And some saleswomen can't count either; they often don't get enough rolls.
    3 people found this review helpful 👍

  • 5/5 Jens-Uwe L. 4 years ago on Google • 1 review
    Delicious. Rolls taste like real craftsmanship and not like a baking mix, especially the croissants do not taste like the ready-made “milk croissants” mix that is available almost everywhere. I haven't had any unfriendly service yet. But I would also ignore it because of the exceptionally good rolls.
    1 person found this review helpful 👍

  • 1/5 Janina S. 7 months ago on Google • 1 review
    Price/performance ratio is not right. Outrageously high prices and poor taste. Added to this is the absolutely unfriendly staff! I would prefer not to give a star!
    1 person found this review helpful 👍


Call +49 511 833330 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cash only
  • Dining options
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ In-store shopping

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