I work in the mall. Every time I go to get food at McDonalds it takes almost 10 minutes to get my food. They work way too slow. It’s unacceptable.

Awful food, too expensive, completely out of condiments. No free birthday deals either. Honestly, don’t waste your time. Go to a real restaurant, pay the same price and get way better food.

I love those fries and milkshakes it reminds me that the food is good and fast.

They don’t have the items what we order online and when we ask for refund they don’t do it and when we ask for another drink in same price they charged me extra for that drink as a separate drink. Instead of giving me another drink for the replacement of items which they don’t have. I suggest never go to this store.

staff is slow, and they no longer take mobile orders. they're also frequently out of a lot of drink options

It is not too often that you get to see a McDonald's in a mall atmosphere to begin with. I was even more surprised to see a newly -remodeled- version to boot! I was quite impressed to see how smooth everything was running, despite it being quite busy while we had visited. The only thing I want to make note of is that here you will typically pay a bit more for certain items on their menu mainly because of the cost in rent, which is fair!

Never experienced a broken ice cream machine...can't speak for th rest of there food.

Friendly, and fast service. Clean restaurant and short lines compared to others.

Hire more people!

This place at Encore staff is great

My mom and I are not really McDonald’s people. We typically don’t eat fast food at all, but we stopped at McDonald’s after a morning without food and while in a rush. The McDonalds on rt 1 south in either Saugus/Peabody was quick and delicious. I’m talking the first genuinely WARM McDonald’s meal I’ve ever had. Not just reheated warm, but freshly hot. Anyways, thanks for the job well done and a hot meal!

This location needs a pickup window and better staff. Most at nite or eve are good just some people are way over worked and over tired. Do not get Mac sauce it has propylene glycol and other nervous system damaging presevitives

Attempting to guest with their high volume orders, the staff of this location do a great job.

Good luck getting what you ask for. They shouldn’t even bother paying these idiot. Always on their phones eating

Service is no good but to food is good