The rate is not for the food but for whomever Mathew Baum is that replied so unprofessionally to my email because I made a comment regarding food handling. I decided to leave a comment online. In the reply I mention everything was good up to the moment my food came out of the oven. A young lady came from outside with gloves on and proceeded to cut our pizza with the same gloves she came outside with and touched door without once washing hands or changing her gloves. I had to ask her to change her gloves. I received a reply by email stating I had "jumped to conclusions". I was waiting for my food next to the register. This young lady came from outside!! If she was delivering food(serving) to people seated, that is what she should be doing! Not touching the food coming out of the oven. You should have a different person posted doing that job!!! And they had enough staff to do so that day!! I'm not one go to the extreme but so many people get sick(stomach virus, HepA, salmonella, etc.. from food handlers that I thought I would bring it up to their attention for future reference. See below the email I received from the online comment all because I mentioned I wanted to report it to the health department.... Erika, Thanks for your email. We take sanitation very seriously and I see from your email you jumped to a lot of conclusions without really knowing much about the situation. First of all we do require all employees to change gloves and wash hand in between doing so when touching any surface that has contact with peoples bare hands such as door handles. The employee you were referring to was delivering a pizza outside to a guest and was able to do so without touching any surfaces as our doors have push bars that we open using our backside. Feel free to report us to whomever you feel you need to, we have exemplary records as we run a first class operation when it comes to food safety. I am sorry you are deciding not to come back based on not your food quality or your actual experience but your ideas of what "might" have happened. Regards, Mathew Baum

The manager gave great customer service with a smile, her trainees looked blank. My pizza crust was burnt but I was so hungry I didn’t want to send it back. Everyone else at my table liked their pizza. I liked that I could control the ingredients and keep my calories down. As build your own pizza restaurants go this was okay.

It's ok. The pizza is good and the whole build your own pizza concept is solid, but the toppings are lacking a little quality. I mean, it is what it is. There should be a few more topping/ sauce options but it's ok. Cheesy and the kids like it so 🤷🏻‍♀️

Make your own pizza creation... fun place to go with friends and kids. Get creative with so many toppings and styles. The prices are reasonable. The sweet pizza can be a lot so grab a doggy bag. If you’re eating healthy, salads are an option but why...

Horrible experience. I work in the medical field and went during my lunch break only to leave extremely bothered and upset. This employee was disrespectful and even shouted at me in front of other clients and her coworkers. I was only there for about 15 minutes and she made my experience an absolute nightmare. Someone with this behavior should not be working for a customer service industry. This employee is unprofessional, rude and it gives a terrible look for the company. None of the employees have name tags and when I asked for a name of this lady that serviced me she refused. When I asked for the manager she claimed to be the manager and refused to give me any number for direct manager/store owner/corporate. I’ve eaten at Pieology for years and NEVER have been treated in such a poor manor. The rest of the staff was kind and even apologized to me on her behalf for the way I was treated today…..What kind of manager is allowed to get away with this attitude?

Food is good! We highly enjoy their pizzas. However, the soda machine is always out of most drinks. And the pizza cooking isn’t always consistently cooked right. Even though I ask to make it toasty. Sometimes they rush it and it feels raw. Also the employees focus so much attention to mobile order and not enough on the actual line.

Who doesn't love pizza. I know I sure do. This place lets you customize your own pizza right in front of you. What could be better than that! They have different pizza crusts to choose from including cauliflower and traditional. They also have some signature pies to try with gourmet flavor combinations. I chose the chicken bacon Alfredo pizza. It was delicious. It had a perfect traditional pizza crust that was soft and chewy. They dress it up with Alfredo sauce instead of tomato sauce. Then it's topped with chicken, bacon, spinach, and olive oil. It was great. I would recommend this place for a quick bite since it took about five minutes to make the pizza. It cooked quickly and there was plenty left for another meal later. If you like pizza make sure to stop here.

Bland. First time at Pieology but I've done similar concept Za joints. Got a sausage mushroom version and ate two slices. The rest will not be consumed. It looked fantastic but all I could taste was the sausage. Sauce, crust and cheese make the pizza. I tasted no sauce at all. Not recommended.

Thank you Alexis for your wonderful service yesterday! We appreciate you checking on us numerous times and making sure we were ok. We will definitely be back me and my husband enjoyed your customer service. You don’t find that often! Keep up the good work

William the manager treat super bad, make feel that my English was impossible to understand and also couldn’t have for me an option besides cheese to something similar without being dairy. Food really good but service was very bad, and also I noticed he didn’t put my pizzas right away but he waited minutes before putting my pizzas on the oven. It took longer that everyone else.

Wonderful service and food! My wife and I went today and had a great experience. Surprisingly it’s not that expensive either. 2 pierise pizzas and a drink. After tax and tip it was only 14 a person… Also Alexis is the best!

First time in this place and most likely the last. I ordered the deep dish style pizza and what I got was a thick pan pizza style which I really hate. 80% of the pizza was just the tasteless bread. To make things worse the few pepperoni on top where burnt. I left the entire bottom and tried to each the tomatoes, sauce and cheese. It was a disaster. Sorry Pieology but I have eaten real good pizza and specially Deep Dish style. You should eliminate this option from the menu or at least change its name because it is not a deep dish style at all.

I love the concept of creating your own pizza as you go.. The open kitchen is a plus, being able to see my pizza being made firsthand in front of me is awesome . Being able to add more of your favorite toppings to your pie, and watching your pizza be created in front of me was an experience. Good atmosphere, great place for kids and pizza lovers

Amazing pizza! We visited this restaurant last night, Sunday and i have to say, this is one if not the best socially distance and sanitized local restaurant, safe and clean!

🍕 is amazing!!! 2 🌟 off for the not so great service. Cross food contamination on the entire bar... Staff usually rushing and sloppily building the pizza. Update 2/12/19: as with my last edit, the rating just keeps getting lower with this place. 1 🌟 off this time for just inconsistency with the 🍕. Store looked like it was closing about an hour early. Zero tea/lemonade/juices available, it looked cleaned out for the night. Regular crusts were very unevenly made (some with parts of dough missing on the really thin areas). Management either doesn't care or this is the level of service they expect from their employees. I may not revisit again to leave another review.

Very disappointed. This place use to be a good place before Covid, but now really needs a good management. Food still good quality, but service is bad. Place was dirty and attendants very slow, more worried about their personal interaction than helping customers. 2 starts is already too much.

Love this place, nice price you can build your pizza and lines are not long, we go at least twice a month.

Amazing customer service! Especially Natalie, she went to the back just to make sure I got freshly baked cookies. Everytime I walk in I’m greeted with a smile and a wave 10/10 service.

Nice place ,very clean, n a lot of happy people working there. Love make my own pizza. Thanks guys good 👍 job.

Um, the air conditioning is good. The pizza is eh..not out of this world but good. The bottom of the crust was a little too crispy for me. They have a decent amount of toppings. The mango lemonade is fire! The table seating is eh. Honestly my experience here was just okay. Staff was friendly.

Wait to long and lit bit expensive

This is an amazing placer to eat pizza. It’s delicious and you can count with a different kind of ingredients. This will be my fav place for pizza!!! Wow I can’t get over this amazing place 💯

Pizzas for all tastes: regular, low carb, gluten free, vegan, keto ! Perfect for a light, easy meal

The pizza is good, service need improve

Great spot, very clean kitchen that you can see, fresh and appetizing display of ingredients. Comfortable seating and a very friendly staff team, definitely a restaurant to try.

Good pizza and pretty quick. I will go back.

Best pizza in Pines hands down. No even a question.

Worst customer service experience of my life! My friend and I stopped at Pieolgy Pembroke Pines for lunch today. There were no other customers in the restaurant, but 3 employees were obviously busy making pizzas. We approach the counter and one of the employees says: we are working on a catering order, so it will be a while. We say ok and wait… after about 10 minutes with no one even acknowledging us… we step up and ask, how long is a while. An employee pulls up a receipt that is very long and looks at it, then turns around without answering us and goes back to packing a pizza away, without saying a word. We stand there for a few more minutes, and not a word from any of the three employees there. So we walked to Habit Burger next door and got treated with the respect a customer deserves. It was my first time at Pieology, and will never set foot there again!

Awesome!!

GREAT PIZZA !!! love the crispy thin flavorful pizza time after time

This is the my favorite affordable customize pizza place.. I spend $12 with alot of veggie topping only.. I come once a week for pizza craving.. they have gluten free option and cauliflower pizza..

No bacon, no coke, no sweet tea and no mushrooms, also the staff is numb like zombies. I did not wanted to make this bad review but this is the third time this happen, we will not return for a while

I have never received a pieology pizza I didn’t like. However, yesterday (11/21/22) I ordered me and my boyfriend a pizza using DoorDash. We got the pizza and owe my goodness talking about distasteful. It was not cooked properly so we had to put them back in our oven. They didn’t bother to slice it. I asked for one of the pizzas to have after bake pesto sauce. How they mixed up a green pesto sauce with ranch dressing is beyond me. We asked for cauliflower pizza crust and herb butter - well that never happened!! Sloppy sloppy sloppy sloppy. I won’t be ordering there for quite sometime. Disappointing!!!😡😡

Fun casual atmosphere where you can test your levels of creativity on a pizza. Fresh ingredients and friendly staff make this a great choice for anytime. The service is fast and organized. Well worth a try. Priced well and located close to major roads. We will be back.

I had seen this pizzeria from visiting the plaza and always wondered about and heard about it via an elementary school who does fundraisers there. The pizza is made on the spot while you choose everything from the crust, butter or garlic butter on the crust right down the sauce and an infinite amount of toppings to choose from. The ingredients are fresh to include, meats, cheeses and vegetables and pizza does not come out salty so you can tell it's fresh not preserved. The addition of dried rosemary herb would be nice to offer. The menu also has desserts once you complete you pizza. I ordered one regular sized pizza and two Bambinos.

Decent pizza spot for build your own pizza with many different toppings, bases, cheeses, & crusts. The ingredients were good, the concept is great (but it’s been done before), & the staff members were not friendly or helpful at all during our visit. All in all, it could use some work. Pricing is also weird, two $9.99 pizzas, soda, & 2 cookies ended up being $38 somehow. I do recommend the chocolate chip cookies though.

It has a good concept with make your own pizza and you get to pick your own ingredients. It's got like a fast food/subway feel but much better quality. We enjoyed our pizzas. It was fresh and tasty! I got the deep dish but was slightly disappointed. While it was good, the edges were a bit burned. The crust was pretty thick but the layer of ingredients wasn't enough. Don't expect a true Chicago style deep dish.

We really appreciate the services received from these guys today, both pies we ordered were well cooked and they are very generous on the portions. Special thanks to the new assistant manager. He has been very sweet and attentive. Looks like good leader. Thank you guys for making a difference! I believe good customer services needs to be recognized. It goes a long way!

It’s better to close that Branch ,waste money and time to go there eat burnt and no taste so called pitza that was a last time I was there. Just reply to you, re Watch the pictures,you would call them crispy edge?!!!!!!!!

Ordered 3 pizzas at the restaurant. Drove home only to find out they gave me someone else’s pizza. No one answers the phone when you call. So returned and reordered writing each ingredient down and still they didn’t add the artichoke topping requested. Husband said his pie rise looked like a broken kidney. Saw pizzas coming out of oven with the toppings spilling out on one side. Pizza is definitely not made with any love!! No manager present to do a refund so I just had to wait another 1/2 hour after they made the pizzas for all the people in line. I’ve seen this this location start up when they had beer on tap, chicken wings, great pizza and great service and attitude to now where all you can order is pizza and they can’t even get it right!! This place needs a real manager that will train, observe to ensure quality, oversea the operation, ensure customer service and be present! And for God sake get the sign fixed! We don’t call pizza “PIE” in South Florida!

Don’t even bother coming here when it’s busy, I came in to order a pizza on my break just to be told that they’re catering 60 pizzas and they’re gonna need 10 minutes til they can take my order. I sat and waited while 10 minutes turned into 30 minutes. So I left and went to mod pizza, same topping and way better service!

I never been there before and I definitely will come back, the pizzas are pretty good, you can make your own seasoning, flavors, vegetables and much more it is good, they have also a good beers the MI 305 it’s pretty good, here I left some of my memories in that place. Recommended 100%

(Translated by Google) You can choose the ingredients you want for the same value !!! (Original) Puedes elegir los ingredientes q quieras por el mismo valor!!!

(Translated by Google) I liked it a lot, you can the type of dough and thickness you want for your pizza. You choose the ones you want to add and see how they prepare your pizza and you have to sit outside. I recommend them and more in this quarantine (Original) Me gusto mucho, puede el tipo de masa y grosor que quieres para tu pizza. Elijes los que lo que quieres echarle y vez como te preparan tu pizza y tienes para sentarte afuera. Los recomiendo y más en ésta cuarentena

Best pizza in Pembroke pines

Super delicious pizza. I'm more than pleased that they offer cauliflower crust bread alternatives.

I had a deep dish pizza and my pepperoni was burnt! All of them 🤮

About the pizza perfect, the flavor beer not to much

My first try. Excellent!

Super friendly staff and great food!

good pizza service soso

Pizza wasn't all that good!

The best pizza in the world say my daugther !!!! I love this pizza 🍕 💕 😋

(Translated by Google) Very rich 😋 (Original) Muy ricas 😋

Pizza is different and the toppings are good. Keep social distance

The "Cauliflower Crust" is amazing!

We are thankful that Pieology is offering more and more allergen free and vegan choices! The latest in the menu: cauliflower crust! Order this with vegan cheese and other fresh vegetables and you will have a healthy and delicious pizza. We always appreciate that they clean the over if you order a gluten free or a cauliflower pie before they prepare it and place it inside, to ensure that our pizzas are not picking up any of the other unwanted ingredients. Make it your next visit and you will love it! Thank you team Pieology!

Very good pizza.

Great crust, but wings very dry

The best pizza in town 🍕

Great service. Didn't have a long wait. Followed social distancing guidelines. Everything was sanitized immediately after each use.

Pizza skis

This place is awesome great service and food

Great concept, unfortunately very skimpy on cheese and other toppings.

This place is awesome!!! It is much better than chain pizza places like pizza hut, Papa Johns, etc. The quality of the ingredients are unsurpassed. They also make it fresh and made to order right in front of you. It is like a subway for pizza creation. The staff are also very friendly and are knowledgeable about the menu. The pizza is also very light and you don't get that weird indigestion after eating it like with chain pizza restaurants.

Try the cauliflower crust pizza and you won't regret it. COVID19 proof

Good quality and friendly service.

Awesome place to eat.....Pizza the best