Pandora Jewelry image

Pandora Jewelry

Jewelry store Jeweler Gift shop Fashion accessories store Jewelry designer Boutique

Jewelry chain featuring a variety of necklaces, rings, customizable charm bracelets & more. People often mention service, store, manager, time,


Address

508 SW 145th Terrace, Pembroke Pines, FL 33027

Website

stores.pandora.net

Contact

(954) 499-7999

Rating on Google Maps

4.10 (155 reviews)

Open on Google Maps

Working Hours

  • Friday: (Good Friday), 10 AM to 9 PM, Hours might differ
  • Saturday: 10 AM to 9 PM
  • Sunday: (Easter), 11 AM to 7 PM, Hours might differ
  • Monday: 10 AM to 9 PM
  • Tuesday: 10 AM to 9 PM
  • Wednesday: 10 AM to 9 PM
  • Thursday: 10 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: service (12) store (10) manager (7) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mrs. C. 2 years ago on Google
    Just got 1000$ bonus and was willing to spend it all at this store for gifts. Unfortunately I was rudely pushed to wear a mask and when I refused they told me they would not serve me. They lost my business for good. I've been there before without using a mask no problem. But apparently today's a different day. Rude manager.
    4 people found this review helpful 👍

  • 1/5 Kira C. 2 years ago on Google
    Bad customer service. Me and my two children walked In and no one spoke to us, but they stared at us smh. I actually knew what I want to buy which were two rings and a chain. Not once did anyone try and help me so I left. Company’s need to start training their employees on how to be courteous to each and every customer.
    3 people found this review helpful 👍

  • 5/5 Mich R. 9 months ago on Google
    Tiffany is the most amazing employee here, my bracelet broke and she helped replace it and was so kind and helpful. Great manager, and an overall kind person. THANK YOU SO MUCH!!!!! <3
    2 people found this review helpful 👍

  • 1/5 vanessa h. 11 months ago on Google
    Just passed by and waited in line, as asked to do for someone to assist us. We were completely ignored in the line, after 15 minutes, and another guest walking around was taken for servicing, after walking in 5 minutes ago. Seems like not all are aware of the process or staff Tiffany didn’t care to check the line.
    2 people found this review helpful 👍

  • 5/5 Colly 9 months ago on Google
    ******TIFFANY IS THE MOST KINDEST AND SWEETEST! WE VISITED THIS LOCATION AND SHE WAS SO KIND TO HELP US OUT!
    1 person found this review helpful 👍

  • 5/5 BRANNDI W. 10 months ago on Google
    The store is nice and clean. Didn’t have to wait long to get service either.
    1 person found this review helpful 👍

  • 1/5 Olivia W. 1 year ago on Google
    Wanted to return two rings for one ring however it was out of stock in my size. She assured me and said I can use this merchandise credit online but it is only available for stores in Orlando…
    1 person found this review helpful 👍

  • 1/5 Michelle P. 2 years ago on Google
    Just had the worse experience by the assistant manager tonight. Every time I have gone to the one At Pembroke Gardena the service is horrible. They treat you like they are doing you a favor . This is the 2nd time I tried to shop there never again . I will never shop at Pembroke Gardens Pandora again. I don’t know who the manager was on Sept 25 at 6pm but she needs to take a class on cs, maybe retail is not for her. She needs to learn how to treat the employees and customers with respect and courtesy.
    1 person found this review helpful 👍

  • 5/5 C&C T. 2 years ago on Google
    Love this place has a beautiful jewelry ! Good service
    1 person found this review helpful 👍

  • 5/5 Tiffiny M. 3 years ago on Google
    Breyana and Marielys provided excellent customer service. They were patient and kind to me because its difficult to make valentines day and a birthday meaningful for my sister. Breyana and Marielys were willing to exchange a charms from another district store. Any charm I wanted they had it. They helped me pair earrings with a beautiful bracelet as a gift set with her favorite color blue.
    1 person found this review helpful 👍

  • 1/5 Samantha 2 years ago on Google
    Horrible customer service. Went there a couple of times and each time was unpleasant. First time I went a stood for about 15 min before even acknowledge, then a person just coming in to work walked out saw me and went to help someone else. Then a continued to wait even longer and someone finally asked me if I needed help, then I waited another 10 min for her to come and help. The store was not even busy and I was literally the only person standing and waiting. The second time I went I gave them the benefit of the doubt and went to purchase a couple of charms. The store manager asked me if I need help and I told her I wanted to purchase some chars and she handed me a book. I told her I want to see a couple in person which is the point of going to a store and not shop online. She finally then brought out a tray of charms and put it under the glass which was so annoying like if I were going to steal something. She would walk away and talk to others and at one point I even had to talk over her to get her attention. Considering the amount of money being spent you would think they would be nice and more willing to help you find what you need. If you are in the Pembroke Pines area I would recommend the pandora in the mall, service is way batter I will never go to the outlet again, I spend almost $300 and it was so unpleasant dealing with the people there .
    1 person found this review helpful 👍

  • 5/5 Martinigirl305 2 years ago on Google
    I would like to recognize Ms. Gracia Rivera de Espinoza, she was very kind and patient while I was indecisive for my gift decision to my sister. Thank you!

  • 1/5 Isabel G. 1 year ago on Google
    Horrible customer service, purchased gift for Mother’s Day that was shipped it did not fit got it shipped back and they would not exchange the unused brand new bracket. Do not buy pandora the return policy is ridiculous!!!

  • 5/5 Fortners G. 1 year ago on Google
    Such a treat to look at pretty things. I found a milestone birthday charm to gift and I'm proud to present it in the lovely pandora packaging

  • 5/5 Maria R. 3 years ago on Google
    Loving this place! Courteous and excellent sales service! Just ask, they will tell you all about this exquisite, beautiful, and all occasions jewelry

  • 5/5 Jodi-Ann R. 1 year ago on Google
    I had an online order for pickup and everything was very quick and easy. The staff member who helped me was very kind and professional. I would highly recommend using their online order and pick up. Very efficient.

  • 5/5 Marisol R. 1 year ago on Google
    Every time I walk into this location, I am greeted by an employee. The employees that I have encountered are always very nice and helpful. The store is kept clean.

  • 5/5 Raquel L. 1 year ago on Google
    Acknowledged as soon as you enter the store. Very clean and helpful...

  • 4/5 Vicky D. 1 year ago on Google
    Nice store. Customer service was efficient. Good selection of items to choose from.

  • 5/5 Lola G. 2 years ago on Google
    I'm so thankful the manager change my Harry Potter bangle. She was so understanding. I appreciate it and it was worth the travel. Thank you very much. 💞

  • 2/5 Otto V. 2 years ago on Google
    Just arrived at the store because in your app it says it opens at 10 am...door locked...person inside ignores me...i knock on glass...she looks at me and signals with her index fingers "11 am"...i point at my phone where it says "opens at 10 am and it is now open"...she shrugs her shoulders and continues to ignore as if i am bothering her...in her job. I am waitinh until 11am so i can ask her for the manager's name and district office phone number. Not my fault if Pandora changes hours...if you don't care for my business just let me know !!!

  • 1/5 Diana M. 9 months ago on Google
    The service vas so rude the manager don’t look to me when she talk, the service is always bad. I never come back there.


Call (954) 499-7999 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

Trends



Last updated:

Similar Jewelry stores nearby

Last updated:
()