Prospyr Pembroke Pines image

Prospyr Pembroke Pines

Jeweler Jewelry designer Jewelry buyer Jewelry appraiser Diamond buyer Collectibles store Coin dealer

One of the Top rateds in Pembroke Pines


Address

209 N Hiatus Rd, Pembroke Pines, FL 33026

Website

prospyr.com

Contact

(954) 589-1011

Rating on Google Maps

5.00 (417 reviews)

Open on Google Maps

Working Hours

  • Friday: (Good Friday), 10 AM to 5 PM, Hours might differ
  • Saturday: 10 AM to 5 PM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 10 AM to 6 PM
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM
  • Thursday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: Prospyr (25) jewelry (21) sell (16) gold (15) store (14) professional (14) process (14) Pembroke (12) experience (12) recommend (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Chris H. 2 years ago on Google
    I heard about Prospyr on my TV. I immediately gathered some old jewelry that I did not wear anymore and visited the Prospyr store in Pembroke Pines. The way I was greeted and seated made me feel comfortable at once. My jewelry was tested with several instruments, very thorough, very professional. All along the way I was explained what was done and why. I was very happy and very satisfied with my experience. I highly recommend Prospyr in Pembroke Pines and I will visit them again.
    2 people found this review helpful 👍

  • 5/5 Monica T. 2 years ago on Google
    We visited Prospyr PP store and was elated by the warm reception in the beautifully designed store. We were assisted by the beautiful, professional and knowledgeable team who guided us through the entire sale of silver and gold unused jewelry we brought to sell and making us comfortable every step of the way. We were delighted with the outcome and made a friend along the way. Thank you to the Prospyr team for being the consummate professional. We highly recommend you visit this store for the host of services they offer. You will not be disappointed.
    1 person found this review helpful 👍

  • 5/5 Claudia I. 1 year ago on Google
    I went to this store to get my ring fixed as I had lost its stone. Karina and Andres were extremely professional, while also being very nice. They helped me choose the best way to replace it and also what color was best for it. I just got my ring back and I couldn’t be happier! It looks perfect!
    1 person found this review helpful 👍

  • 5/5 Lisa E. 5 months ago on Google
    Came here to sell some gold and silver and the service was amazing. Ken and Poomba were exceptional and patient as they walked us through the process and they have the high-tech equipment that determines the purity and value of the gold and silver - very cool. We will be back soon. Definitely recommend this location and rest assured you will be taken care of. Appointments are recommended but we were lucky to walk in and be taken care of right away.
    1 person found this review helpful 👍

  • 5/5 Roberta S. 2 years ago on Google
    I am very impressed with the knowledge and respect both Andres & Poonam showed towards me of little knowledge how selling coins & gold work. They were very professional and took a lot of time explaining how they work and arrive at what they pay for each item. Andres educated me on the collection of coins operate and perhaps it may be better to sell for silver weight. I will return.
    1 person found this review helpful 👍

  • 5/5 Jay B. 2 years ago on Google
    Incredible experience with Andres and Edith. They know their stuff. I was treated like family and not like a number. Will definitely use them on my next purchase. Highly recommended to anyone. Never using those high priced retail jewelers ever again.
    1 person found this review helpful 👍

  • 5/5 Nima B. 2 years ago on Google
    This store was absolutely magnificent 👌 Poonam and Edith were very helpful. They sized me up, asked the right questions and ensured I was purchasing the right piece at the right price. They even recommended me to shop around which showed how much they really cared. The quality of their diamonds 💎 were superb. I even tested their clarity with my diamond tester and of course, passed the test. I'll be coming back to all my ring and diamond needs moving forward!
    1 person found this review helpful 👍

  • 5/5 Patricia D. 5 months ago on Google
    I would like to thank Michael at the Pembroke Pines location for helping me sell some of my jewelry. I was conflicted about selling jewelry that I love but, since not wearing in many years, I thought is was best. Michael is very knowledgeable and professional and patiently spent about an hour and a half expertly going through every piece. Thanks to him, The experience was easy and pleasant. Thanks again.

  • 5/5 Hannah G. 5 months ago on Google
    I went to a number of places before going to Prospyr to sell my diamond ring. This was the best place for me and Ken was so transparent and explained why prices were the way they are for my ring. The other stores around town weren't very kind and they barely spoke to me when it came time to talk numbers. He was so professional and kind, and so were the other two sweet ladies in the business. I highly recommend stopping in if you're looking to buy or sell.

  • 5/5 jasmine r. 5 months ago on Google
    I went to sell my Jewelry and had an amazing and informative experience. My family and I were well taken care of, making the entire process smooth. The business is very clean and filled with good spirits! I will always go back here for future sales AND purchases!

  • 5/5 Roseann F. 5 months ago on Google
    Thank you for an excellent experience. The customer service was outstanding. Mae was very warm, welcoming and knowledgeable. She explained the precise process in determining the value of the items and I was given a very fair price for them. I would highly recommend Prospyr in Pembroke Pines.

  • 5/5 Cynthia M. 5 months ago on Google
    My husband and I had an excellent experience at Prospyr Pembroke Pines. Ken took care of us and we received excellent customer service from him. He was friendly, welcoming and quite knowledgeable. He explained the value of the items we had with us, didn’t try in any way to influence our decisions, and offered us fair prices for those we chose to sell. Thanks Ken! We definitely recommend Prospyr in Pembroke Pines.

  • 5/5 Monica D. 6 months ago on Google
    Came here since I saw they opened a new location in Pembroke Pines by my house , to sell some jewelry and the process was seamless. The staff it’s very knowledgeable and helpful through out the whole process . Will definitely come back again . Thanks again Poonam .

  • 5/5 SELMA Z. 6 months ago on Google
    I visited the Prospyr store in Pembroke Pines this morning and sold a small amount of gold and silver jewelry. I was greeted by the manager and staff: Poonam, Mae and Miriam, warmly and they processed my jewelry professionally and quickly. I received a check and was surprised at the quantity I received, much more than expected! Gold us up, so now is the time to sell! The store is secure and easy to get to, and the ladies there are experts in their field. The store also sells gold and silver bullion, and fine jewelry, and diamond engagement and wedding rings. The diamond quality is high if you are looking for a beautiful ring. They also can order any jewelry style if it's not in stock. Visit Prospyr in Pembroke Pines, you'll be very pleased.....♡

  • 5/5 Lynda U. 11 months ago on Google
    I had read the reviews for Prospyr and found them favorable, I had some silverware and wanted to see if it was silver. I met with Selma she was so helpful and pleasant she went through every piece. Not everything was silver but I did ok for what I had. Thank you for the learning experience on sterling silver. Highly recommend.

  • 5/5 Sabrina D. 11 months ago on Google
    I heard about Prospyr last year and decided to visit the store. Well what a delightful surprise. Poonam and Selma were amazing. They explained everything to me and patiently answered all my questions. They were also very professional and made me feel at ease with process.I thoroughly enjoyed the experience and will pass it on to family and friends.

  • 5/5 stephanie s. 10 months ago on Google
    Visited Prospyr located at Hiatus Road and Pines Boulevard for the first time. Entering the suite I was greeted by two lovely ladies, Mae and Selma. Mae was very knowledgeable taking her time weighing the small amount of pieces I brought in. I was pleasantly surprised I didn't think I would get anything for them but I did. Big thank you to both ladies who welcomed me warmly and took time pricing my small pieces. See you soon!!

  • 5/5 chandra n. 1 year ago on Google
    I visited Prospyr on two occasions. The staff was pleasant, professional and very knowledgeable. They are very detailed in accessing the value of each piece and the process is not hurried through. The location is superb....very safe. Selma I met on my first visit and was quite happy to speak with her a second time. I will be visiting them soon.

  • 5/5 Tech-Central U. 10 months ago on Google
    I saw the Prospyr ad on television and decided to give them a try on June 10th, 2023. I was delighted by their setting. A safe location with plenty of parking. I met Ken who handled my transaction. They have a spectrometer that determines the percentage of Gold in the 2 pesos coins and a gold chain I wanted to sell. Everything went fast and smoothly. I was quite satisfied with the evaluation and cash value I received. All I needed was proper identification and contact number. I would not hesitate to recommend this outfit to anyone wanting to sell their gold and jewelry. I am glad I chose Prospyr.

  • 5/5 Ruth D. 10 months ago on Google
    Excellent service! Ken was very thorough with our jewelry; gave us a fair price and we received a check right then and there. We would’ve done this way sooner if we knew how easy and smooth the process was. Great Experience with Ken and the company as a whole. Highly recommend!

  • 5/5 Pedro M. 10 months ago on Google
    I sold some gold coins there. Very pleased with the service and the attention. Mae helped us get the best price possible. She went out of her way to make sure we were happy with the offer. Pembroke Prospyr is the place to go. No need to shop around . Thanks Mae you are a star

  • 5/5 Carmen K. 1 year ago on Google
    Customer Service there is awesome! Poonam was very professional and attentive, she explains the whole process, it makes me feel very comfortable, the price was fair and transaction was quick. This is the place to go to sale your gold, silver, coins and diamonds, they also have very good prices to buy the perfect gift at the store.

  • 5/5 Mae W. 1 year ago on Google
    This is my second visit to the Pembroke store. I had a few items of gold to sell and they were not simple pieces of gold. They were intricate with coins and gems. I did shop around and am fairly knowledgable when it comes to gold. On both visits I was greeted by a wonderful lady called Selma. She was pleasant, friendly, patient and gave every piece her utmost attention and care. I got the best customer service here in addition to the best offer on my gold. Yes, shop around if you wish but I promise you this is the place to do business.

  • 5/5 Deaudra B. 1 year ago on Google
    The service was wonderful, peaceful respectful, and the staff was ver polite and nice. The music was relaxing,Mrs. Selma was a very beautiful lady inside and out. Made me feel very comfortable, I highly recommends this Jewelry store to Everyone in south Florida

  • 5/5 LATAUNDRA K. 1 year ago on Google
    I was there last week and Karina assisted me in appraising my jewelry for an AMAZING PRICE! I left with a HUGE smile on my face! Also, I loved that the atmosphere was intimate and professional which made me feel very comfortable. I will definitely refer this place to friends and family. In fact, I will be returning there for more appraisels and even purchases in the future.

  • 5/5 Turn Klean S. 1 year ago on Google
    Selma, Karina and Poonam were so kind to my mother and I upon entering the store. We were greeted with warm smiles and great customer service. We have never been to Prospyr but were so happy we decided that day to stop in. If you are wanting great customer service while either selling or purchasing jewelry definitely come see these ladies. They are truly awesome!!!

  • 5/5 SUSANA G. 1 year ago on Google
    We were very impressed with the excellent service provided by Poonam and Edith. The facility was in a great location, and provided the security and warm atmosphere that made us feel very comfortable throughout the process. Both consultants evaluated our coins and jewelry pieces with transparency, using technology that made us feel confident about the value of our items. We will certainly consider this Prospyr location for any future needs and will gladly recommend them to anyone seeking these services.

  • 5/5 Liana C. 1 year ago on Google
    What a great experience! Edith and Andres are warm, inviting and very knowledgeable. First time visiting and won't be the last. Highly recommend for all your jewelry needs! Thank you for educating me and making the process smooth and easy.

  • 5/5 Jazzlyn N. 1 year ago on Google
    Came in because they had amazing reviews already, to sell a piece and was immediately greeted with the warmest welcome. The office is beautiful and I was made to feel very comfortable. Poonam and Edith were amazing and very informative. They pulled out all sorts of stuff to test my jewelry which I had no idea about so it was really fun and interesting to watch them do their work. They gave me an offer I couldn’t refuse and left a very happy customer. I definitely will recommend to friends and family!

  • 5/5 Shakti R. 1 year ago on Google
    Went to Prospyr today and had such a great experience with Andres and Edith. I brought in some gold jewelry which I wanted to get rid of. The service was friendly and extremely professional. I was so impressed. I felt so good there that I spent the money I received for my jewelry and purchased 2 beautiful stacking rings from their collection. Very happy with my experience. You will not be disappointed! 6/30 Went back a second time to sell a diamond given to me years ago. I was treated exceptionally well by Edith and Karina. it’s such a pleasure always!

  • 4/5 Lisa F. 2 years ago on Google
    Edith was very professional and efficient. The entire process was done in front of me. It was completely transparent. The process took less than an hour and Edith’s wonderful wit and personality was the highlight. The best people ever. Thank you Edith for a wonderful Prospyr experience.

  • 5/5 Christina K. 2 years ago on Google
    My appointment at the Pembroke Pines location of Prospyr this morning was the first time I had ever had jewelry inspected and evaluated and I must admit, I was nervous as to what to expect. The items I chose to bring in had been in my family for years and there was a part of me that felt like I was breaking tradition by attempting to sell them. My anxiety quickly disappeared when I entered the lovely shop and met Poonam and Edith who put me at ease, educated me as to the process, and explained each step to me so that I felt empowered to make the choices and decisions that reflected my values. The ambience in the shop was both congenial and professional. I drove home thinking that coming to Prospyr today was the right decision for me.

  • 5/5 Cookie P. 2 years ago on Google
    I had gone to Prospyr to see about selling some jewelry and getting some coins checked. I have to tell you, that they are the nicest people to work with. They explained everything to me and showed me exactly how they came to a price decision. They are very informative and knowledgeable about their business. I advise everyone to go there if you want to have trust in someone and not get ripped off! I have been there numerous times since the first one. They know their stuff here!


Call (954) 589-1011 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store shopping

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