1/5 Kris 1 year ago on Google
I
have
dietary
restrictions.
I
ordered
10
plain
solo
burger
patties
(no
cheese)
&
ordered
a
side
of
lettuce,
side
of
grilled
onions,
grilled
jalapeños,
&
grilled
mushrooms.
I
usually
order
this
way
at
Five
Guys.
The
manager
at
this
location
(Richard
R.)
told
me
that
in
order
to
get
the
veggies,
he
would
need
to
charge
me
the
regular
burger
price
&
modify
the
order
to
say
“no
bun
works
itself
”.
I
asked
him
to
charge
me
the
veggies
separately
as
side
items.
He
refused
&
said
he
could
not
do
that.
He
was
not
at
all
accommodating
&
did
not
try
to
resolve
this
matter
in
any
way.
He
only
kept
telling
me
that
he
had
to
charge
for
the
regular
burger
price
&
could
not
sell
me
“sides”
of
the
4
veggies
I
wanted
for
6
of
the
10
plain
patties.
This
is
not
what
customer
satisfaction
should
be
about.
People
have
different
dietary
restrictions
&
I’m
sure
there
are
people
who
pay
full
price
but
get
the
burgers
with
the
bread,
mayo,
mustard,
ketchup
&
other
toppings
but
there
are
others
that
pay
for
the
burger
at
regular
menu
price
that
only
choose
1
topping.
It
works
itself
out
&
at
$2.49
a
patty
(plus
tax)
it’s
not
exactly
a
“steal”
for
your
manager
to
be
nickel
&
dining
your
veggies
especially
when
I
offered
to
pay
them
as
SIDE
items.
Richard
R.
is
petty
&
should
not
be
in
management.
All
the
other
managers
of
Five
Guys
have
always
accommodated
me.
Especially
bc
I’m
not
asking
for
any
freebies!
Disappointing
to
say
the
least!!!