I love going to Kopenhagen, because in addition to the service, the chocolates are spectacular. Ice cream is my favorite. It's worth stopping by, it's located in the Rio Mar shopping center.

I went to have a coffee and arrived at the store at 9:37 pm, on Saturday, April 1st. I was informed that the café had already closed, as it closed at 9:40 pm. I said it was still 9:37 pm, to which the employee replied that it was already 9:44 pm on her watch. The complaint remains, because in my opinion, not even ending the service 20 minutes before the mall and store opening hours is reasonable, let alone before that. I went out and had coffee at the café next door.

Terribly, the store advertises that it sells chocolate mousse and never has the product. It's the third time I've been to the mall on different days of the week, and each time has a different excuse. The first time it was over, the second time they said they only produce on Wednesdays and today Wednesday at 1pm they said they don't have it, that whoever produces it didn't come. It's very bad for the brand to offer a product on its menu that it never has. Furthermore, the employees are inattentive to say the least and the guy who was at the checkout today doesn't know how to deal with the public. It's a shame, I won't buy from this store again. I will go to the competitor who now offers mousse every day.

I tried to give it one more chance before evaluating, the first time it was a wait and the order was still changed. Now I quickly went to drink an espresso, they weren't serving anyone, I paid in advance so I could enjoy it and leave. The girl said I'll take it to Mr. After waiting 15 minutes I went to check, they simply forgot. 3 employees for nothing and none to prepare, if I hadn't paid in advance, I would have left. Very neglectful.

(Translated by Google) The most famous dessert of the moment and it's not for less, right? Delicious, no explanation! (Original) A sobremesa mais famosa do momento e não é pra menos né ? Delicioso, sem explicação!

(Translated by Google) I entered the store and paid before consuming as is normal. Went to the waiting table.. 5 went by and I went to see what had happened, they said I was on my way.. 10 more went by and nothing.. I went back to ask and they told me I would be next.... I went back to the table. I spent another 5 me and I still haven't been answered! I went again to ask the attendant said he had a lot of orders ahead. Several people arrived later and were served. A coffee that would be to relax and take away the stress, I was more stressed and frustrated. (Original) Entrei na loja e paguei antes de consumir como e normal. Foi para mesa espera.. passou 5 mim fui ver o que tinha acontecido falaram que já estava indo.. passou mais 10 mim e nada.. fui novamente perguntar me avisaram que seria o próximo.... voltei para mesa. Passei mais 5 mim e ainda não fui atendido! Fui novamente perguntar o atendente disse que tinha mto pedidos na frente. Várias pessoas chegaram depois e foram atendidas. Um café que seria pra relaxa e tirar o stress fiquei mas stressado e frustrado.

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I can NEVER place an order via Ifood. there have been SEVEN attempts and ALL of them have been cancelled. Bad customer experience.

Freaking expensive worthless products!! 5.5rs for 330ml bottle of water!!

Small store and the times I went there was no table available. Quality of coffees and chocolates are sensational

Very good! The coffee is great and the service is very friendly. I recommend

(Translated by Google) There are good coffee options, now I'm going to leave a suggestion of decaf for those who can't consume caffeine, because this audience doesn't find this option easily.😉👍 (Original) Tem boas opções de cafés, agora vou deixar uma sugestão de descafeinado para quem não pode consumir cafeína, pois esse público não encontra essa opção com facilidade.😉👍

(Translated by Google) If there's something I admire, it's quick service! Yesterday my mother and I went to Kopanhaque to have a snack there and the service was great, I hate those services that take time to be attended! The snack was great and I admire this establishment!! Maybe I'll go back there one day? (Original) Se tem algo que eu admiro é atendimento rápido! Ontem eu e minha mãe fomos ao Kopanhaque para lancharmos lá e o atendimento foi ótimo, eu detesto aqueles atendimentos que demoram para serem atendidos! O lanche estava ótimo e admiro esse estabelecimento!!😍😍🥰🥰Quem sabe eu volte lá um dia?

(Translated by Google) Friendly attendants, but they weren't very attentive, I asked for a Mexican hot chocolate and 1 blessed nha, then the Mexican chocolate arrived on the table, I had to get the blessed nha after I drank the drink! And the drink was also wanting, it was half watery and lifeless. It is not in the same pattern as the unit at Iguatemi and Del paseo. (Original) Atendentes simpáticas, só que foram muito sem atenção, pedi um chocolate quente mexicano e 1 nha benta, ai so chegou na mesa o chocolate mexicano, eu tive que pegar a nha benta depois que tomei a bebida! E a bebida também ficou ã desejar estava meio aguada e sem vida. Não está no mesmo padrão da unidade do Iguatemi e Del paseo.

(Translated by Google) Kopenhagen's products need no introduction, and at the Rio Mar store, in addition to the chocolates, don't miss the delicious coffee. Take the opportunity to take the panettone for Christmas. Worth the visit. (Original) Os produtos da Kopenhagen dispensam apresentação, e na loja do Rio Mar, além dos chocolates, não deixe de tomar o delicioso café. Aproveite para levar o panetone para o Natal. Vale a visita.

(Translated by Google) A place where we can have delicious coffee or hot or iced chocolate. Perfect customer service. Super recommended! (Original) Um lugar onde podemos tomar um delicioso café ou chocolate quente ou gelado. Atendimento das atendentes perfeito. Super recomendado!

(Translated by Google) I'm judging by what I experienced, tasted. But I really liked the service, the organization of the store, and the look of the store as well. (Original) Estou avaliando pelo que eu experimentei, provei. Mas gostei muito do atendimento, a organização da loja, e do visual da loja também.

(Translated by Google) I went to drink a cappuccino, prepare my pocket, as it's not cheap and there are cheaper places inside the Shopping itself, but the cappuccino is very good, it comes with pieces of chocolate inside to melt, if you have a little extra money I recommend drinking , very tasty. 👍 (Original) Fui pra beber um capuccino, prepara o bolso, pois não é barato e tem locais dentro do próprio Shopping mais barato, mas o capuccino é muito bom, vem com pedaços de chocolate dentro pra derreter, se vc tiver um dinheirinho a mais eu indico beber, muito gostoso. 👍

(Translated by Google) Bad service and late delivery. To receive an espresso it took 20 minutes, there was almost no one. (Original) Atendimento péssimo e entrega demorada. Para receber um café expresso demorou 20 minutos, não tinha quase ninguém.