I ordered a blizzard they went to prepared for me, after 25 minutes waiting in the window's drive-thru I start to horn because nobody gave me my ice cream, then Noah showed up in the window and gave me the ice cream melted, I told him I don't want it, I asked to redo it. Then I asked Noah for explanation and names and he refused to give me the information, very mean guy trying to scape from the problem, after that Gracie appeared and I ask her name. Terrible service never comeback, very mean people. Check the video camaras I'm telling the truth. And also I record everything. 35 minutes waist there. And a lot of gasoline keeping my truck running.

Great staff but to the management; please bring Mobile ordering already it is almost 2023. Kind of a shame to run things in the old ways still at this age.

Guy on window was super friendly and helpful . Food is always what I order hot and fast

Riley is an employee that exemplifies what Dairy Queen wishes all employees were like: delightful, exceptional and fun! Made our night!

Great service. I ordered a $9 meal that included a sundae and the young lady asked if I would like it served immediately, but I left it for later. Afterward I asked if it could be changed for a mini blizzard and I paid the difference. I'm glad they were willing to accommodate me. The washroom was clean and lacked nothing.

Terrible attitude/customer service Came at 5 minutes to close and was told I couldn't order food, like are you not open until 10? Kinda ridiculous if you ask me

Super friendly service. Joyful staff. Great ice cream!

After being denied the 2 for $9.00 double cheese burgers at the Lakeshore and Gordon St Dairy Queens in Kelowna a few days ago. I happened to out here a couple days ago and thought I'd try to see if this one would do the same. So glad I tried as there was no problem getting them here. And to make things better the girl at the drive thru, Sheena, was very pleasant and the burgers were soo good.

Workers are nice, but the quality and quantity has gone down so much over the years that it's not worth going.

Ordered a 6 piece chicken, got 4 piece. Just tried to call and was hung up on.. Annoyed.

I ordered 16 burgers at 9:52 the lady at the front started to ask if I was serious for 2 minutes then once we convinced her they said we could only get 5 the 5 burgers we’re delicious but only 5 not 16 there’s no limit. (This whole review is a joke)

Although not my first time going here, this particular Dairy Queen location has been consistently good most of the time. Today was one of those days. Had a load of 5 people in the car, had a somewhat extensive and diverse order and the young lady working the drive thru window was fantastic! Efficient, and even read all our orders back to me. Wait time was reasonable and she got everything correct and most importantly she was engaged and focused on her work, and genuinely seemed happy to be there. The Management here clearly spent some time selecting their staff well instead of the usual drab, un-engaged staff at most places who seem to want to be anywhere but working. Blond girl with an Okanagan tan. Carpet didn't match the drapes, but very efficient and quick, and got the job done right the first time and was pleasant. Thank you!

$5.79 for a MINI blizzard. You better be paying teenagers working there $30 an hour. This is just absolutely insane! Let me guess: global supply chain issues due to chip shortages from suppliers…. Thieves Update: generic reply below as you can see, link takes you to a corporate circle jerk website, when you fill out the random general response it tries to sell you on a franchise. Nice try DQ. I just want to know how you justify a $6 mini blizzard. Why did $1 product that was half this price 2 years ago skyrocketed ? Explain the enormous price increase. Below is the 2020 price. Fair to say that in 3 years mini will be $12?

ordered an ice cream cake, the staff that helped me doesn't know how much things cost. she said the trade mark fee was only 2 dollars on top of the price of the cake. it wasn't... didn't want to argue about it when I picked up the birthday cake on my daughter's birthday. they are busy and have slow service, but understandable, every where is short staff.

Great location! Sadly a puppy cone was actually a $2 kids cone. Too big for our small dog. Not like other brand's "puppy" items. Not the fault of this particular store though

The other day it was my sons first birthday and the place I had order the cake from messed it up and couldn’t fix it. I had checked all over town and finally Dairy Queen said they could help fix the cake, it was very generous of them for taking in someone else’s work and fixing it. I highly recommend this place very nice people, they saved me just one hour before his birthday! Thank you

Blizzard, great!!! Lots of flavors !!! A bit expensive, but for quality. I remember being a part of inventing the blizzard, at the Kelowna Dairy Queen back in the early 70's when I worked at Fred's Boat Rental, on the foot of Queensway !!!😎🍦

Pretty poor service. Four staff working, clearly wanted to go home early. Arrived at 9:50. Couldn’t get a simple chocolate dipped cone because their ice cream was too soft. Blizzards that we revived were pretty melted. Turned away the cars that pulled in behind us because they said they were closed at 9:58. If I were the manager of this location I would be very disappointed of the service of the staff.

Good for the value. It's what I expect. Only problem is I think they need to clean their soft-drink machine; everything has a taste of root-beer to it (orange soda, iced tea, and lemonade specifically this last time)

Went on Friday night. My wife has asked for a very specific sundae at a number of Dairy Queens, and had no luck. The group that was working that night did exactly what she was looking for. Seems like a small thing but we were pretty happy. Thank you for that.

A big rave to the Dairy Queen on Dobbin Rd. for being beyond helpful in sorting out my online order for an ice cream cake today. I left with a beautiful birthday cake. Thank you!

Went through the drive through ordered a skor/cookie dough blizzard. But got a Reese’s blizzard, didn’t notice till halfway home when I had a bite. Was very annoying, good thing I don’t have a peanut allergy.

We ordered a cake for a going away dinner with just one days notice. These guys were kind, professional, and the cake far exceeded our expectations. Thank you so much!

Always great BLIZZARDS!!! All around awesome ice creams and orange Julius drinks...... Such a great place for a cool treat on a hot day or evening. When ordering food, it's always been made freshevery time Ive gone, unlike some other fast food joints where their foods sits under a heat lamp for who knows how long which isnt very appealing. DQ is a great place to go with great service, value and quality treats.