3/5 TK Buffalo G. 3 months ago on Google • 30 reviews New
Multiple
issues
with
water
temperature
in
rooms,
i
had
4
rooms,
paid
for
at
the
same
time
over
4
weeks.
One
room
the
water
went
from
super
cold
to
super
hot
within
seconds
over
and
over,
causing
my
body
to
go
into
shock.
I
was
locked
within
my
own
room
,
elevator
keys
never
work,
my
air
conditioning
didnt
work
for
a
day
in
my
other
room,
the
laundry
service
is
great,
except
they
never
bring
a
bag
or
paper
for
follow-up
laundry
for
an
extended
stay
customer
like
myself.
I
requested
a
manager
THREE
different
times,
i
was
denied.
.
.
the
hotel
also
stole
a
candle,
yankee
candle
from
my
room
and
no
one
ever
offered
any
compensation
or
sympathy
nor
empathy.
So
,
if
you're
American,
just
know
they
discriminate,
and
in
particular
the
lobby
female
staff
stare
at
you
with
daggers
in
their
eyes
of
resentment.
And
if
you
try
to
speak
to
a
manager,
you
get
ignored
and
denied.
At
one
point
they
were
ignorant
enough,
with
my
TV
at
25
volume
setting
to
complain
at
2pm
about
noise,
however,
at
4am
i
wake
up
to
the
sound
of
young
children
not
just
playing,
but
screeching
at
a
high
volume.
That
being
said
a
couple
of
the
bellhops
and
two
of
the
lobby
reception
staff
were
very
kind....but
for
such
a
high
level
hotel
to
not
have
manager
in
a
worldwide
tourist
hotel
not
understand
English,
kind
of
proves
they
trying
to
fill
a
quota
instead
of
providing
HOSPITALITY
,
which
is
what
this
is
supposed
to
be
for
customers,
and
the
industry.
Oh,
and
for
the
high
prices
they
charge,
you
would
think
that
the
keys
would
work,
but
every
other
day,
you
must
go
to
the
reception
and
get
the
keys
set
again,
is
just
an
incredible
inconvenience
and
very
low
tech.
Its
a
shame
because,
they
discriminate.
.
.
and
its
very
obvious
and
notable.