It is the worst ophthalmological medical center, for those of us who are on a Sura health plan. They never ever respond either via WhatsApp or by phone. If customer service is like this, they don't even pay attention to the user. I can't imagine the human part of treating patients. My personal recommendation. Find another clinic to treat yourself. You really have to respect but also demand respect as a user. So ask for attention elsewhere. lousy lousy lousy

The service is fast and quality, the staff is humane and very friendly, the prices are very affordable, in addition all COVID protocols are followed which makes you feel safe, the operations part is very clean and modern

They summoned me to a job interview there, when I arrived at the site and introduced myself to the person who would attend my interview, he didn't even say good morning, and his first sentence was "your profile is of no use to me" taking into account that the people they call without even reading their profile first and scheduling an interview to receive those types of phrases, devaluing the effort they take to get to the place, on the other hand, in their interview questions, they ask me, who VOTE? for the government, something incoherent and personal highlighting the importance of POLITICS to hire someone, at the end of the interview he told me that I had to wait for my second interviewer, who made me wait approximately 45 minutes without arriving or showing up for what I took my things and decided to leave, assuming that the only thing that as a "COMPANY" they like to play with people's time and disrespect, they do not bother to read and quote people just because. They are disrespectful and arrogant.

TERRIBLE SERVICE. THEY DO NOT ANSWER THE PHONE, THEY RESPOND TO WHATSAPP AFTER 20 DAYS OR MORE. THEY CANCEL THE APPOINTMENTS AT THE LAST MINUTE AND INFORM THEM THAT THEY ARE GOING TO RESCHEDULE THEM AND YOU CAN WAIT FOR A MONTH WITHOUT ANY RESPONSE. I HAVE REPORTED THESE BLACK ABUSES TO MY EPS SURA AND THE SUPERINTENDENCE OF HEALTH AND I HOPE THEY TAKE THE SANCTIONING MEASURES THEY DESERVE. THERE IS NO RIGHT!

This free service is expensive. Terrible service is very delayed for us poor people, who are EPS users. The private service is VIP. Discrimination is noticeable in service and treatment. Health in this country is a privilege. This is Human 🇨🇴 Colombia.

Terrible service, Communication with the clinic is impossible on the part of Eps Sura. If this is just trying to communicate, I don't want to imagine what the service is like. Don't waste your time.

What a bad service this clinic has, I don't know why these IPS don't have better quality of care and availability of appointments for exams, if the EPs don't pay them they shouldn't create the expectation of a service.

They have a landline that they never answer, they don't answer WhatsApp either, there are never appointments. TERRIBLE PLACE it hurts that they play like this with people's health

Appalling. We had an appointment and they attended to us VERY long afterwards. Don't waste your time here

THE CARE IS PRETTY REGULAR, NOT TO SAY BAD.. BECAUSE AS THEY WERE FORCED BY DECREE TO ATTEND THOSE EPS, OR IPS.. THEN EVERYTHING CHANGES.. AND THEY DO NOT DISTINGUISH BETWEEN A PATIENT WHO PAYS A LOT OF MONEY FOR A CONSULTATION AND ONE WHO DOES NOT. .TERRIBLE ..

Very bad doctors and the retinologist provides a bad service to me, he did not want to give me treatment for the glaucoma that I have, they are very bad, they leave people in disbelief, they deserve to be stars

Terrible service, I arrived 2 minutes late and they did not attend to me.