5/5 Kirthi K. 1 year ago on Google
Writing
this
review
a
bit
late
but
I
had
to
write
this
review.
We
had
booked
2
double
occupancy
AC
rooms
at
this
venue
in
the
previous
week
of
this
month.
It
was
our
Sabarimala
yaathra
time
&
on
our
way
back
from
the
sannidhanam
we
were
supposed
to
stay
at
ethereal
residency
for
overnight
&
visit
Chengannur
Bhagawathi/Mahadeva
Temple.
But
due
to
some
unforeseen
circumstances
&
sudden
changes
in
our
travel
schedule,
we
had
to
get
back
to
Ernakulam
&
B'lre
onwards.
So
though
we
visited
Chengannur
but
couldn't
stay
at
this
venue
&
as
such
invariably
we
had
to
cancel
our
room's
reservation.
We
felt
it
against
courtesy
to
cancel
our
reservation
over
phone,
so
we
went
to
Ethereal
Residency
personally
&
at
the
welcome
desk
met
Mr.
Jobin.
We
explained
to
him
our
situation
&
requested
for
cancellation
&
positively
without
levying
any
cancellation
charges.
He
was
such
an
amazing
guy,
very
humble,
he
heard
us
patiently
&
readily
agreed
for
cancellation
without
levying
any
cancellation
charges.
I
really
appreciate
this
noble
gesture
of
Mr.
Jobin.
Though
we
couldn't
stay
at
ethereal
residency
this
time
but
we
promised
him
that
we
will
surely
stay
at
the
venue
next
time
around.
It's
purely
his
humble
way
of
interaction
&
gentleman
approach
that
impressed
all
our
team
members.
I
would
say
Mr.
Jobin
is
very
apt
for
the
hospitality
industry
&
his
conduct
would
surely
take
him
a
long
way
in
service
industry.
Thanks
again.
We
surely
look
forward
for
staying
at
Ethereal
Residency
on
our
next
visit.