Pizza Hut Restaurant R2 Avenue image

Pizza Hut Restaurant R2 Avenue

Restaurant Fast food restaurant Pizza restaurant

Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts. People often mention service, staff, order, customer,


Address

R2 Avenue, But, Lot 20, Ground Floor, Lorong Perniagaan, Pusat Perniagaan, Jln Sungai Dua, 13800 Butterworth, Pulau Pinang, Malaysia

Website

www.pizzahut.com.my

Contact

+60 1-300-88-2525

Price rating

$$ $$

Rating on Google Maps

3.70 (650 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 11 pm
  • Sunday: 9 am to 11 pm
  • Monday: 9 am to 11 pm
  • Tuesday: 9 am to 11 pm
  • Wednesday: 9 am to 11 pm
  • Thursday: 9 am to 11 pm
  • Friday: 9 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: service (21) staff (17) order (12) customer (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Winsome T. 2 years ago on Google
    Don't ever use AWFUL delivery service of this Pizza Hut, their driver employed once is not local Butterworth people will have reason of can't find the destination (it was only Taman within 1km, beside this Pizza Hut - Taman Seri Murni). Still won't initiative say sorry to customer, their service never improve. Terrible experience!!
    2 people found this review helpful 👍

  • 2/5 'Ariff Z. 2 years ago on Google
    Bought onion ring, large and regular pizza. The onion ring as in picture was BURNT, not even golden. Also the pizza crust was thick as ever. Hope the food preparation will be improved in the future.
    2 people found this review helpful 👍

  • 5/5 syifalya 2 years ago on Google
    Good customer service. I felt pity for their outlets recently . Its due to not enough staff and they only have 2 staff service. the manager also tried to give their best service by hired contract staff during new year and Christmas week. They tried to put job vacancy but no one want to apply for the position. Yeah qudos for their staff service that work overtime to serve the customers. Please dont mad with their services. They tried to packed the order well to the customer.
    1 person found this review helpful 👍

  • 1/5 Aidil A. 1 year ago on Google
    staff very slow..laugh at kitchen..order so long..wtfffffff
    1 person found this review helpful 👍

  • 1/5 Ilham A. 1 year ago on Google
    terrible service. only provide cutlery after food served and requested. that one lady staff (manager?) quite rude to me and rolled her eyes when our eyes meet. and always walking from kitchen to the counter (acah busy?). despite having only 3 customers dining in, they still successfully messed up our order. ordered that 3-person-meal set but our soup and ice cream were never arrived. when asked the cashier about it, she asked back "tanya staf tak kenapa tak sampai?" like what? it's in the set kot. how can u served 1 item but missed the other that in the same set? but she kind enough to offer us to take away those never-arrived order. and one more thing, their garlic bread and spaghetti bolognese was damn cold. hygiene wise, need to be improved, especially under the table.
    1 person found this review helpful 👍

  • 1/5 Ilhamina H. 1 year ago on Google
    Bad service, staff not friendly, food take too long to be served, menu stated in the set not served completely. Although there weren't many people dine in there but the service is so slow and there are staff who are busy with the phone and doesn't even care to take our order. Overall i'm really not satisfied with the service provided and please train the staff to be more polite with the customer
    1 person found this review helpful 👍

  • 1/5 TheAverage P. 1 year ago on Google
    Pizza hut regional manager should check on this particular outlet. Flies inside of the restaurant. Chatty staffs with poor service. Two more table occupied by malay families were treated very well,we as non-favorable race have gotten the eye rolls, placing food far from our reach,dirty cutlery, broken soup mug,repeatedly calling for service and intentionally ignored by the staffs and the list goes on. The staffs really need proper training on how to be professionals.
    1 person found this review helpful 👍

  • 1/5 sophia a. 1 year ago on Google
    Food was alright but the service staff are terrible. They walk past without acknowledging after being called several times, that too at an almost empty restaurant. No spoons, forks, knifes, tissues or plates were given with the food and when requested, the staff rolled their eyes and walked away showing attitude. If you do not want to be a service staff, kindly do not work as one. Truly an unpleasant and uncomfortable meal.
    1 person found this review helpful 👍

  • 5/5 Rosman D. 3 years ago on Google
    Nice. Easy parking. Staff very kindly

  • 5/5 annadurai n. 2 years ago on Google
    Nice set up

  • 5/5 Ammar F. 1 year ago on Google
    Now R2 Avenue's pizza is so much better than other stores.

  • 5/5 FK 2. 1 year ago on Google
    Great taste. Good value

  • 2/5 Hamizan Y. 1 year ago on Google
    unfriendly staff crew. never smile at customer when greet the customer. quality of food just average, sometimes very bad preparation of the pizza. need to improve at many aspect for better fast food service.

  • 1/5 Ng Eng K. 9 months ago on Google
    Very bad services, good is cool and come less quantity, not only this time, more than 3 time miss take!!!!!!!!!

  • 1/5 ahmad i. 1 year ago on Google
    Recent management very poor service. Left hanging at the counter many for long period many times already.

  • 1/5 Muhd. N. 7 months ago on Google
    Unfriendly staff. Not sincere to take your order. All coupon or voucher can’t be use here. Many times come here but all the staff have same bad behaviour. The food was okey but the staff never smile and rude.

  • 3/5 Chef R. 5 months ago on Google
    No dine in .. the shop is off air condition, food taste is not consistent

  • 4/5 Haslina R. 4 years ago on Google
    Great places to bring family together

  • 5/5 Sangethaa G. 2 years ago on Google
    Excellent service

  • 4/5 Siti N. 3 years ago on Google
    Delicious pizza I can get nearby.. but I order it for pick up at the place and misplacing the address with the sungai dua at the island.. Luckily I order it for cash on delivery payment.. and the customer service is really helpful for to cancel the order via whatsapp.. Staff also nice..

  • 5/5 Ambro 6. 2 years ago on Google
    Ok good

  • 5/5 Izzudin I. 2 years ago on Google
    Fast service and friendly staff

  • 3/5 Ustazah R. 4 years ago on Google
    Compare to sunway carnival better taste than here's

  • 1/5 faiz n. 6 years ago on Google
    sup is watered down

  • 4/5 nikfizi f. 4 years ago on Google
    Ok

  • 4/5 Nur S. 4 years ago on Google
    because i love pija

  • 5/5 PrinceXz G. 5 years ago on Google
    Fast Service . Friendly Staff . Keep Going 💪

  • 1/5 Shaffa I. 3 years ago on Google
    Bad service

  • 1/5 Mm S. 6 years ago on Google
    slow aftet order...sometimes the waitet coming taking order late becozmostly no one at front desk to identity with customer coming first...

  • 1/5 norida r. 4 years ago on Google
    Very slow service. Not enuf manpower, always. Poor food preparation. Food not upto expectation.

  • 3/5 Temp 4. 3 years ago on Google
    Staff do not accept order around 9.30pm

  • 5/5 Hi D. 3 years ago on Google
    Call before going there. Its easier and cheaper. Ask for promo

  • 4/5 Alif N. 3 years ago on Google
    Confortable surrounding and nice services


Call +60 1-300-88-2525 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Halal food
    • ✓️ Small plates
    • ✓️ Vegetarian options
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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