Pizza Hut Delivery Bukit Mertajam image

Pizza Hut Delivery Bukit Mertajam

Restaurant Fast food restaurant Pizza restaurant

Family-friendly chain known for its made-to-order pizzas. People often mention order, pizza, wait, staff, customer, Pizza, service,


Address

No. 33, Jln Perniagaan Gemilang 1, Pusat Perdagangan Gemilang, 14000 Bukit Mertajam, Pulau Pinang, Malaysia

Website

www.pizzahut.com.my

Contact

+60 1-300-88-2525

Price rating

$$ $$

Rating on Google Maps

3.60 (213 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10:30 am to 11 pm
  • Friday: 10:30 am to 11 pm
  • Saturday: (Lunar New Year), 10:30 am to 11 pm, Hours might differ
  • Sunday: (Lunar New Year), 10:30 am to 11 pm, Hours might differ
  • Monday: (Lunar New Year (Observed)), 10:30 am to 11 pm, Hours might differ
  • Tuesday: 10:30 am to 11 pm
  • Wednesday: 10:30 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: order (10) pizza (9) wait (9) staff (7) customer (7) Pizza (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 amalina a. 3 years ago on Google • 32 reviews
    Ordered 2 type of pizza, dont know just me or what, but i kinda look burnt to me.
    2 people found this review helpful 👍

  • 2/5 Uma Mageswaran P. 1 year ago on Google • 224 reviews
    Wanted to buy the Pizza RM6 plus the Mushrooms soup RM2, the cashier guy said to me that soup is unavailable, but then I saw they give soup to other people. Damit!
    1 person found this review helpful 👍

  • 3/5 The K. 6 years ago on Google • 23 reviews
    Pizza Hut Delivery (PHD) outlet. You can opt to eat in there but don't expect regular eatery service. It's more for calling in and also grab n go orders. Best to order online or phone though. Walking in for take aways can be a longer wait since the staff aren't really the customer first type. Also, parking in the area is a bit of a hassle a lot of times especially day time.
    1 person found this review helpful 👍

  • 1/5 Hari M. 2 years ago on Google
    Literally waited for one hour, theres only two customer . Foodpanda order? there's only 1 from 45 min ago. The manager is laughing and walking around the restaurant. Not sure what to make of it
    1 person found this review helpful 👍

  • 4/5 bell khor C. 6 months ago on Google • 390 reviews
    love 🍕

  • 1/5 Subramaniam C. 1 year ago on Google
    All burn yet served
    1 person found this review helpful 👍

  • 2/5 Lee Y. 5 years ago on Google • 35 reviews
    I always pick up on time, no miss. But one specific order they tried to call me to confirm my online order, only this specific branch. I was driving so I couldn't pick up my phone. When I arrived on time they assumed my order cancelled. What the heck? I waited for extra 20min. to get my order. Please la. If you don't trust the customer, please don't do the business.

  • 1/5 Malathi D. 3 years ago on Google • 18 reviews
    i ordered 2 personal pizza and waited 20 minutes, and when i went to collect, they forgot my order and asked me to wait. I politely told them i cant wait and requested for refund, of which they refunded. i consider that an extremely bad service for food industry. the staff who suppose to bake the pizza should know his responsibility. i justed wasted my 20 minutes for nothing.

  • 1/5 Zikry C. 1 year ago on Google • 17 reviews
    Very bad experience coming to buy pizza and staff said have to wait around 1 hour … also pity with grab rider have to wait very long… please improve service

  • 2/5 Ziyen T. 3 months ago on Google • 4 reviews New
    I saw it written boleh ''makan di sini'', that's why I walked in and ordered some food. Wanna go to a toilet, but then the staff said I cannot use it. I said but I had ordered the food and wanna dine in, can I use? She said it's for the staff only. Then why did you all put ''boleh makan di sini'' at the first place? Please larh, when people come inside and eat, people expect that you let them use the toilet too. If I know I can't use the toilet, I wouldn't have come in and ordered. There are so many nice restaurant in this street. There is no problem AT ALL when I went to the other Pizza Hut and used the toilets. When other Pizza Huts can, then why this Pizza Huts can't?? So dissapointed.

  • 1/5 Arbainah B. 3 years ago on Google
    Not happy with the mamak lady cashier. Talk rude. No respect to customer. I give 1 star just for the pizza maker. That's all.

  • 5/5 Kalai M. 2 years ago on Google
    Good customer care and fast delivers

  • 2/5 ahmad s. 3 years ago on Google
    The pizza burn. Not good quality as other branches.

  • 1/5 Amirul S. 2 years ago on Google
    Wait for literally 1hour for 2pizza and the pizza is not cut well

  • 3/5 03 LAW 2. 4 years ago on Google
    Some worker very nice but some are not, people that usually buy there will know. Although told by worker open on 11 a.m. but nobody bother when it is 11a.m. and still yet need to stand outside to wait.

  • 1/5 Ongching S. 3 years ago on Google
    Bad customer service management ver bad order take 45 minit.... Mushroom soup already finished.. omg...

  • 5/5 Khairuldin M. 1 year ago on Google
    so shedappp here. Abg Bob very friendly 👍🏻🤗

  • 1/5 annadurai n. 2 years ago on Google
    Very poor customer service . ALL THE STAFF WEARING SLIPPERS DURING ON DUTY??

  • 1/5 Moganaa P. 9 months ago on Google
    Very bad service. Workers inform no gas when want to order pizza. Very bad planning .

  • 4/5 Anak m. 10 months ago on Google
    Maybe workers not enough, maybe can do improvement

  • 1/5 Choong Chee W. 11 months ago on Google • 1 review
    I came on 8 May 2pm, the staff there ask me whether i can wait for 1 hour, today 9 May i went again at 4pm and the staff ask me the same question, what knid of business they are doing ?

  • 1/5 chinhin n. 2 years ago on Google • 1 review
    Order Pizza, the waitress need to wait 20 minutes, end up wait additional 30 minutes to get it, ppl order behind me get it 1st, worse thing happened is 2 of the waiter didn't wear facemask correctly (hang at neck), I able to take their photo. Just imagine their attitude.


Call +60 1-300-88-2525 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Halal food
  • Accessibility
    • ✗ Wheelchair-accessible seating
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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