O2 Klinik (Bukit Mertajam) | Acne Scar Treatment | Laser Hair Removal | Pigmentation Treatment | 瘦身服务 | 美白服务 | 淡化黑斑服务 image

O2 Klinik (Bukit Mertajam) | Acne Scar Treatment | Laser Hair Removal | Pigmentation Treatment | 瘦身服务 | 美白服务 | 淡化黑斑服务

Medical clinic Skin care clinic Medical center Laser hair removal service General practitioner Dermatologist

One of the Most Reviewed Medical clinics in Bukit Mertajam


Address

Pusat Perniagaan, 33, Jalan Sentral Jaya, Taman Iks Bkt Tengah, 14000 Bukit Mertajam, Penang, Malaysia

Website

o2klinik.com

Contact

+60 16-297 3345

Rating on Google Maps

4.60 (244 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 10 pm
  • Friday: 8 am to 10 pm
  • Saturday: (Lunar New Year), 8 am to 10 pm, Hours might differ
  • Sunday: (Lunar New Year), 8 am to 10 pm, Hours might differ
  • Monday: (Lunar New Year (Observed)), 8 am to 10 pm, Hours might differ
  • Tuesday: Closed
  • Wednesday: 8 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: service (12) doctor (9) clinic (8) time (7) friendly (7) staff (6) treatment (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shaun W. 2 years ago on Google
    Worst service and staff ever. Not following SOP, ignoring all inquiries on phone & on site. O2 Klinik (Bukit Mertajam branch) doesn't care. They kept replying to the negative comments and said they would improve but they never did. Very disappointed with your advertisement. To those who want to have their vaccine jabs here, run! Consider another clinic.
    9 people found this review helpful 👍

  • 5/5 Desmond G. 2 years ago on Google • 369 reviews
    My fav clinic to do general health screening, due to it is an aesthetic clinic so less crowded even during weekend. Dr Lee is so helpful and kind to explain everything to us, I can say he is the main reason we keep coming back every year.
    3 people found this review helpful 👍

  • 2/5 Jennifer P. 1 year ago on Google • 124 reviews
    Who is taken on the phone the person provide wrong infromation. When i visited the clinic the front desk staff service and respond are below standard. The person who provided information was wrong but person didn't agreed. before my visit I provided my driver off work and even if I try to visit another hospital, it's time to end the treatment. It was my fist experience to visited the clinic, I am never visit again. That place wasted my time. I do not recommend the clinic.
    3 people found this review helpful 👍

  • 5/5 rahil a. 5 years ago on Google • 9 reviews
    Best clinic I've ever been! The doctor was so nice and friendly. He ask whats the problem and explain the thing. Always smiling. Some doctor dont even bother checking on their patients. The staff was extremely friendly. He explained the doc was busy with other patients so it will take a while. After i got my medicine, he told me to eat the biscuits and drink water before i eat my medicines in their facilities that they prepared for their customers. Facilities top rated. So clean.
    4 people found this review helpful 👍

  • 5/5 Abdullah H. 2 years ago on Google
    Customer service was TIPTOP! Their staff very kind and friendly. Thank you so much O2 Bukit Mertajam. Later i will come again. Stay safe
    4 people found this review helpful 👍

  • 1/5 CW C. 2 years ago on Google
    After sales service is very bad. Don't want pick up call and reply my message.
    3 people found this review helpful 👍

  • 5/5 Muhd F. 2 years ago on Google
    Came Here for SWAB test. a really understandable staff. efficient online registration through whatsapp. and provide softcopy of receipt. One of the cheapest swab test I've ever surveyed. Thank you O2 clinic
    2 people found this review helpful 👍

  • 5/5 shanshan h. 1 year ago on Google
    During this age , I suffered from pigmentation and went for pigmentation removal treatment at O2 klinik. They are so skillful on their treatment and prove significant result after 3 months. It makes my skin look much more younger and glow with confidence. Many Thanks to O2 klinik ! ! !
    2 people found this review helpful 👍

  • 5/5 Yew Keong F. 1 year ago on Google
    Did my RTK test as required after back from oversea. Attended by friendly & professional staffs. Fast service & result. Price most reasonable compare to others.
    2 people found this review helpful 👍

  • 1/5 HS G. 2 years ago on Google
    +60162973345, this number still valid, why no one pick ?
    2 people found this review helpful 👍

  • 1/5 ZX C. 2 years ago on Google
    Poor vaccination experience - poor SOP, no distancing and disorganized crowds on the outside. Told the nurse about it but they couldn't be bothered. Hopefully I won't catch covid from here, I bet people with red/yellow profile on their MySJ probably can enter without any issue since they don't even check.
    2 people found this review helpful 👍

  • 5/5 Teoh kwee e. 6 years ago on Google
    This is my 1st time to have treatment at O2 klinik. I would recommend O2 to everyone. Their service is good, doctor also very friendly and professional.
    1 person found this review helpful 👍

  • 5/5 Farah I. 2 years ago on Google
    I really like the service.. Very efficient service.. Dr. Lee is very nice and friendly.. All the beauticians are very warm and nice esp Sandra and Elaine. Highly recommended 👍🏻👍🏻
    1 person found this review helpful 👍

  • 1/5 Sierra Y. 3 years ago on Google
    Doctor didn’t even check the wound, prescribed the medicine based on the wound’s picture, causing the wound to further worsen, not professional at all. The female patient didn’t even mind that the doctor is a guy doctor, what’s on the ground that the doctor is shy?? The one star is for the good quality medicine given.
    1 person found this review helpful 👍

  • 1/5 Raymond K. 4 months ago on Google • 5 reviews
    Please improve your receptionist, the process is too slow. There’s only two patients waiting to take medicine, and need to spend for like 40minutes to wait and collect medicine. If you are in a hurry, not recommended to come here.

  • 5/5 Justina H. 1 year ago on Google • 3 reviews
    Dr Lee is a patient and kind doctor which consult me in a very professional way. Do find him for any skincare and body issues. He will helps you find back your confident and self esteem in order to become the prettiest women.

  • 1/5 Ang K. 2 years ago on Google
    Don't bother making appointments because their appointment system is a total joke! Appointment at 10.30am, arrived at 10.15am, waited and waited until 12. Apparently they said they let the 11am patient go first, with no apparent reason when confronted. Service is also totally horrible with attitude issues all around. If I can give 0/5 I would.

  • 1/5 Nur A. 2 years ago on Google
    Just went there for my skin review appointment as scheduled after battling with traffic jam only to be told that the doctor was on his emergency leave. No action was taken before by the satff to tell the customer earlier, no call, no message to tell about it. Wasted my precious time.

  • 5/5 LIM MIN Y. 3 years ago on Google
    They are quite responsive in replying to my message in whatsapp. The doctor is very friendly and patiently explaining my enquiries. It's a satisfied experience for my first time visit.

  • 4/5 Nur Atikah S. 1 year ago on Google
    Fast service. Kind and gentle dr 🥰

  • 1/5 Shella L. 2 years ago on Google • 2 reviews
    Front desk staff service and respond are below standard. Unable to provide solution. Being ignorant and trying to push customers away like ‘u better go else where we’re full here’. If the system is unable to capture those who registered within 2 days ahead, fix it instead of telling customers that other customers were facing that issue. If the slot is full just block the registration. Do something about it don’t be so lazy. Thanks for providing the service but I believe everyone’s time is precious too. Fix your problem.
    5 people found this review helpful 👍

  • 5/5 NABILA FARHANA S. 2 years ago on Google • 1 review
    Everything was a breeze from the start. A very good experience. My go to place for my weekly swab test as the nurse who did the swab was very nice and gentle. The price was OK. Highly recommended!
    4 people found this review helpful 👍

  • 5/5 K C. 1 year ago on Google • 2 reviews
    Best service I’d ever experienced! Did a pcr test here yesterday, the whole process was really smooth and professional! Even after the result is out they are very attentive and helpful on all my questions and problems! Thank you so much for all the assistance! Really appreciate it! 💯💯💯
    2 people found this review helpful 👍

  • 5/5 Zuraidah a. 8 months ago on Google • 2 reviews
    Front desk staf very helpful, will solve my problem as soon as i request, the Dr also very nice person..almost 2 years i been treat here ..satisfied
    2 people found this review helpful 👍

  • 5/5 Benjamin L. 7 months ago on Google • 1 review
    This is first time doing coolsculping treatment and I can really feel the difference. My body is much lighter and i feel healthier. Looking forward for next treatment...


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