Rosendorff Diamond Jewellers image

Rosendorff Diamond Jewellers

Jewelry store

One of the Top rated Jewelry stores in Perth


Address

640 Hay Street Mall, Perth WA 6000, Australia

Website

www.rosendorffs.com

Contact

+61 8 9321 4015

Rating on Google Maps

4.90 (677 reviews)

Open on Google Maps

Working Hours

  • Thursday: (Anzac Day/Anzac Day), Closed, Holiday hours
  • Friday: 9:30 am to 5 pm
  • Saturday: Closed
  • Sunday: 11 am to 4 pm
  • Monday: Closed
  • Tuesday: Closed
  • Wednesday: 9:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: Rosendorff (84) service (78) ring (57) Anja (48) experience (41) customer (32) recommend (31) happy (28) jewellery (25) purchase (25)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Johnny N. 1 year ago on Google
    We are satisfied clients from Melbourne who had the greatest experience with Rosendorff's Diamond Specialist, Tina. She has been insightful and extremely generous whilst helping my partner and I pick out our engagement ring. I had a certain date in mind for the proposal and she delivered the ring perfectly on schedule. The ring looks exactly how we discussed and when I saw the final product, it's even more beautiful than I had imagined. My fiancée is also taken away by how gorgeous the ring looks. Tina has played a major part in making our engagement as special as it can be, we greatly appreciate her involvement in helping us. We will definitely return to Rosendorff and have Tina consult us for our wedding bands.
    3 people found this review helpful 👍

  • 5/5 Natasha B. 3 months ago on Google • 22 reviews New
    This is my favourite jewellery store. The customer service is next level. Dealing with Rosendorffs is such a great experience I go out of my way to purchase from them even though I live in QLD. Plus the jewellery is stunning, I always receive compliments. Highly recommend

  • 5/5 Lucy S. 3 years ago on Google
    I came across Rosendorff on Instagram and thought their product looked great and their prices too so I bought a high priced item, sight unseen, online, and it was delivered to Queensland within 3 business days. While the bracelet was lovely, it was different to how imagined and I returned it. The returns process couldn't have been easier, no questions asked and paid for and insured by Rosendorff themselves. I ended up purchasing a replacement bracelet almost 3 x the price because the communication and service not to mention the product were excellent, the best I've experienced. Nothing was too much trouble for Rosendorff. I didn't feel like I was getting the hard sell but once we were dealing, the customer service was exemplary. They have a customer for life in me. Thank you Rosendorff I love my bracelet!
    1 person found this review helpful 👍

  • 5/5 Robert S. 2 years ago on Google
    Just purchased a beautiful piece of jewellery being a white gold and natural diamond Tennis bracelet. I really can't wait to receive it but must say, if its anything like the service i received, it will be truly AMAZING. i purchased this via phone and web, and my experienced with Liz in particular was outstanding. Liz was not only a class act with her customer service, but happily went above and beyond in her endeavour to help me. The fact that she had so much time and care whilst servicing over the phone is special...thank you Liz...for all out there looking for quality and that something special...don't look past this team and shop with full confidence.
    1 person found this review helpful 👍

  • 5/5 Jose C. 2 years ago on Google
    I contacted Joanne for assistance to choose a wedding band to match my wife's engagement ring. We purchased the engagement ring from Joanne earlier in the year and were very happy with the ring and the professional service received from all staff members. The quality of the products and attention to detail brought us back to Rosendorff. Joanne was very helpful, and once again we’re very happy with the ring and service received. 10 out 10.
    1 person found this review helpful 👍

  • 5/5 Philippa-ann D. 1 year ago on Google
    I purchased a beautiful tennis bracelet from Rosendorff online. It was promptly dispatched and I received it quickly and safely. However, it did not suit me and I returned it and Roxanne helped me choose a different style with bigger diamonds. Staff were excellent and I am very happy with my new bracelet.
    1 person found this review helpful 👍

  • 5/5 Rochelle F. 1 year ago on Google
    I had a great experience shopping at Rosendorff Jewellers, they have a lovely selection jewels. Julie helped me with my purchases and she was very patient and spent a lot of time showing me everything I asked. She had great product knowledge and offered great advice, I highly recommend recommend shopping at Rosedorffs and with Julie.
    1 person found this review helpful 👍

  • 5/5 Kiasten D. 1 year ago on Google
    Excellent customer service. Prompt responses and great price. These earrings will remind me of my Papa and I can wear them every day. I would recommend Anja to anyone looking for a special piece of jewellery themselves or a special someone.
    1 person found this review helpful 👍

  • 5/5 Paul W. 1 year ago on Google
    Great experience with Roxanne who assisted with the purchase of my fiancés engagement ring. I have purchased other items of jewellery in the past from Rosendorffs and can highly recommend them for top service and quality. Thanks for making the ring choosing process so easy!
    1 person found this review helpful 👍

  • 5/5 Karen P. 1 year ago on Google
    I ordered a ring online as I live interstate. When it arrived it was well packaged but was not as deep a colour stone as it looked in the picture. I contacted the store who have now sent photos of a different ring of a similar style with deeper colour stones. They made this process effortless and held the greatest of understanding for my desired outcome. I look forward to receiving my new ring and being proud to wear it. I am appreciative of their dedication and kindness.
    1 person found this review helpful 👍

  • 5/5 diane f. 6 months ago on Google • 5 reviews
    I wanted to purchase some earrings on sale but missed the sale. Rosendorff texted me right away and offered me the sale price. They were so quick and efficient on their website and so very helpful and generous. Thanks Rosendorff!

  • 5/5 Gai W. 4 months ago on Google • 4 reviews
    Ashling and Nikki were very professional and helpful in assisting me to choose a diamond bracelet. They thoroughly explained the differences between the settings, diamond characteristics and I was able to try on bracelets in either white gold or yellow gold. They were patient and friendly without being pushy. I can confidently recommend Rosendorff Jewellers.

  • 5/5 Gary S. 3 years ago on Google
    Fabulous customer service! The best we have experienced in a long time. Stunning products and staff are happy to explain things and answer any questions you have. Very impressed with Rosendorff Diamonds!

  • 5/5 Linda S. 3 years ago on Google
    Massive thank you to Jess who has been beyond professional helpful and patient with my purchase from interstate. My experience with Rosendorff Perth is so wonderful and positive. The high quality and beautiful selection totally blew me away. The order was placed in late Wed afternoon and I received mine by midday Friday (with the request of resizing). I will definitely be back! Thank you once again Jess for all your help and recommendations :)

  • 5/5 Rob F. 3 years ago on Google
    We looked at a number of jewellers in selecting the perfect ring for my wife. It is always a big decision and out of my comfort zone. Rosendorff made it very easy with outstanding advice and service. The end result is stunning, the quality and value for money without peer and great service from Jo and Yoni. The end result is happy wife, happy life. Thanks again guys, couldn’t recommend you more highly.

  • 5/5 Troy 1. 3 years ago on Google
    Liz was extremely helpful, friendly, and approachable to deal with. Rosendorfs made an absolutely amazing engagement ring and helped every step of the way, my fiancee and I will be back soon to purchase our wedding bands. thanks again Liz and Rosendorff jewellers for the unforgettable experience.

  • 5/5 Christine B. 3 years ago on Google
    I cannot say enough good things about Anja who works for this company and also Charmaine. I live in country NSW and the customer service I received was absolutely amazing. I ordered my ring on Friday, paid for it Monday and received it Thursday. Awesome company and staff. My ring was exactly how it looked online. Highly recommended.

  • 5/5 Susan T. 3 years ago on Google
    Bought a pair of earrings and when they arrived they were not the ones I wanted. Contacted Rosendorffs and they responded quickly, getting me to send the earrings back and then making sure I got the ones I wanted. The ones I have are beautiful- so glad I indulged myself a little and bought them!

  • 1/5 Chris B. 3 years ago on Google
    If I could give 0 stars I would. Absolutely appalling customer service. Would have expected a lot better from the store for the prices you pay. Went to pick up 2 rings and the service person just rushed the whole experience so he could serve other customers and push us out of the store. Did not answer any of my questions. Went to another service person to try and get one question answered then she ran around in circles (I assume trying to find my ring) and in the end just went and served another customer just leaving us standing there. Would not recommend the store to anybody. Will never step back into the store again.

  • 5/5 Todd L. 3 years ago on Google
    Very happy with the overall experience, service and value for money provided by Rosendorff. The consultation process and mock sketches (and mould) meant that my fiancee got a ring that she wanted and loves. We had one minor hiccup in the process and that was dealt with quickly and professionally. I shopped around quite a bit and Rosendorff managed to come in best, providing a better quality diamond at a slightly better rate then the next best. Thanks to the team and thumbs up from me

  • 5/5 Nicholas M. 3 years ago on Google
    A big thanks to Liz from Rosendorff Perth for her fantastic service and patience with my recent purchase. Liz and all of the Rosendorff team who I dealt with were very knowledgeable, and take the time to understand your needs. They have beautiful jewelry, but most importantly the service received was faultless. Thanks again for all your help Liz, and the Rosendorff team.

  • 5/5 Andrea C. 3 years ago on Google
    Highly recommend!! I Purchased a beautiful bracelet for my partner, unfortunately I had an issue with the delivery company. All got solved immediately, thanks to the help and prompt support from the costumer service, in particular Vinii showed competence and professionalism.

  • 5/5 Evette B. 3 years ago on Google
    Thank you for your amazing service.

  • 5/5 Waseem R. 3 years ago on Google
    Fantastic service. The item I purchased is lovely and quality.

  • 5/5 Esther F. 3 years ago on Google
    We were provided with amazing service by Ashling. She went above and beyond to assist us in the exciting experience of choosing an engagement ring. The process with her assistance was relaxed, seamless, enjoyable, and well informed. We couldn’t recommend Ashling and Rosendorffs any higher and are so grateful for her expertise. Esther & Mark

  • 5/5 Jeanine T. 3 years ago on Google
    Anja responded very promptly to my query and was very reassuring. I placed my order online with confidence. Thank you Anja.

  • 5/5 Kristian J. 3 years ago on Google
    Liz was fantasric. Her interaction and communication from my enquiry right through to my purchase was exemplary. 1st class service with a big smile.

  • 5/5 Beverley 3 years ago on Google
    Wow, what amazing service. I spoke to Anja and what a delightful, helpful, woman she is. She made my shopping experience something quite special. A true asset to this company. Thank you Anja.

  • 2/5 Adriana F. 3 years ago on Google
    Love the pink diamonds my husband purchased for me for my birthday however wasn't thrilled with the customer service in store.

  • 5/5 Anthony R. 3 years ago on Google
    I cannot recommend Rosendoffs enough. I have purchased several significant pieces for my fiance and myself, and the service and product quality is exceptional.

  • 5/5 Sandie P. 3 years ago on Google
    Shopping for a ring remotely couldn't have been more easy thanks to Anja. When time comes to getting a wedding ring to match my engagement ring I know exactly who I'm going to call!

  • 5/5 Chris A. 3 years ago on Google
    Anja was a pleasure to deal with and made buying our engagement ring a special experience, both couldn’t be happier.

  • 5/5 Yana T. 3 years ago on Google
    Anja has been excellent to deal with. Being an interstate purchase I was a bit nervous . Anja was very Helpful, informative friendly and patient. Thank you for your great service and I can’t wait to get my first pink diamond ring !

  • 5/5 Geri M. 3 years ago on Google
    The most amazing customer service, a wonderful experience. So very happy with my purchase. Anja was just the best!! Highly recommended, would buy again! Thank you so much Anja 💖

  • 5/5 Andrew M. 3 years ago on Google
    Customer service is second to none and all done online and prompt dispatch as well

  • 5/5 Karin W. 3 years ago on Google
    I have been searching online for a anniversary, birthday gift for my wife and stumbled across Rosendorff Diamonds website. I found the staff, (notably Vinii and Anja), so helpful and understanding to get exactly what she wanted-a 2ct bezel set diamond tennis bracelet that is of exceptional quality at a very appealing price. Thank you Rosendorff Diamonds! Happy Wife, Happy Life! Stewart and Karin Wright (Meldale QLD)

  • 5/5 Snezana M. 3 years ago on Google
    Wonderful experience today with the lovely Anja. Assisted me with queries on my recent purchase and the service was outstanding. Looking forward to receiving my new forever piece of jewellery

  • 5/5 Sue P. 3 years ago on Google
    My experience with Anja was fantastic. Nothing was to much trouble and her customer service was excellent. Made my purchase so easy. So happy I made this purchase

  • 5/5 Jenny R. 3 years ago on Google
    I have had very responsive service online from Risendorff. Living in Tasmania and dealing with WA has time differences which have not been an issue at all. The staff have sent online messages and called when they said they would. Very helpful service and I was able to lay by my piece if jewellery. Looking forward to receiving it in due course. Very exciting.

  • 5/5 Zoe L. 3 years ago on Google
    We recently found our gorgeous engagement ring at Rosendorff, with Liz’s help. Liz was very patient and helpful, making the whole experience very special. Absolutely love our ring! Zoe & Todd.

  • 5/5 Christina G. 3 years ago on Google
    Just received my tennis bracelet and very happy with it. I used the online messaging for more info on the bracelet and Anja replied almost immediately and gave me all the details I needed. I highly recommend Rosendorff for high quality jewellery and service.

  • 5/5 Campbell J. 3 years ago on Google
    We are really happy with our engagement ring. Liz helped us with all of our options and made the process enjoymenable while we had our perfect ring made. Certainly will recommend to others.

  • 5/5 Mo A. 3 years ago on Google
    Thank you for your excellent service Anja! Highly recommended jeweller.

  • 2/5 Highview S. 3 years ago on Google
    Wanted to mail order items- slow customer service- increased prices of everything I wanted to buy that day while waiting for reply- and little care went into the post packaging surprised it wasn't more damaged. Surprise surprise- prices dropped again now

  • 5/5 Dickon H. 3 years ago on Google
    Anya provided excellent, attentive and knowledgeable assistance without any hard sell.

  • 5/5 Saskia R. 3 years ago on Google
    Wonderful experience! Extremely helpful service and professional service from Jo. Thank you for keeping me informed throughout the process. Extremely happy with the service and the quality of product delivered. Stunning jewellery, very happy!

  • 5/5 Nicholas L. 3 years ago on Google
    Amazing jeweller, Jessamine was incredibly helpful and made the whole process of buying a engagement ring enjoyable. The ring was far more than my fiancé could have imagined, can’t recommend enough.

  • 5/5 Emily F. 3 years ago on Google
    Beautiful customer service and the highest quality jewellery!! Anja was the most lovely help when picking out my ring!

  • 5/5 Ivan J. 3 years ago on Google
    I dealt with Liz and she was fantastic. She honored what was agreed and provided an honest service which was very much appreciated. The piece of jewelry was also fabulous.

  • 5/5 Adam M. 3 years ago on Google
    Anja @ Rosendorfs was amazing. She made us feel special. Amazing customer service. Something which other jewellers should aspire to.

  • 5/5 Ken 3 years ago on Google
    Vinni and all the staff at Rosendorff went above and beyond for me not only sourcing me the diamond and quality I was after but custom building the whole ring to my requirements. The timeline i gave them was exceptional short and the whole team not only meet the timeline but delivered a ring above my expectations ill definitely be back and cant recommend Rosendorff highly enough.

  • 5/5 edel k. 2 years ago on Google
    I had the most amazing experience at Rosendorff. I was greeted by a lady called Pearl and she looked after me the entire time. Myself and my partner were shopping for an engagement ring and literally had no clue about what we wanted. Pearl helped us with this. She explained everything and took her time showing us different rings to suit me. Pearl really listened to me and what I wanted and made sure I was happy. On my first visit to the shop, she even stayed back 30mins after the store shut just to make sure I was comfortable with what I had chosen. In total I visited the store 4 times to make adjustments and personalise my ring to the exact way I wanted it. Each time I visited the staff made me feel extremely welcome. I never felt rushed at all and Pearl always took her time with me. If you are looking for good quality jewellery and amazing customer service, well then Rosendorff is the place to go. My experience was unique and myself and my partner really enjoyed engagement shopping here. I cannot recommend them enough. Thank you so much Rosendorff and thank you Pearl 😊

  • 5/5 Jackson O. 2 years ago on Google
    Beautiful and extensive range of rings at Rosendorff that was aided by the excellent customer service by Pearl. Pearl was amazing and beyond helpful in helping choose an engagement ring, she went above what I expected and provided a plethora of options. In selecting wedding bands I will be using Rosendorff again and ensuring I enlist the help of Pearl and would recommend anyone who is looking for jewellery to seek out Pearl at Rosendorff.

  • 5/5 Daisy 2 years ago on Google
    I have only had exceptional experiences with Rosendorffs. On both occasions I have shopped with them, the staff, particularly Liz, were impeccably accommodating and kept me informed throughout every stage of the transaction and beyond. They catered towards my every need and query, and I could not recommend them more highly.

  • 5/5 Laura van der K. 2 years ago on Google
    I bought a beautiful pair of pink sparkle diamond circular stud earrings from Rosendorff. Anja provided excellent customer service. She was so helpful over the phone and my package arrived within a couple of days to Victoria! I was very impressed with the service. I love these delicate earings so much they sparkle to my heart. I will definitely shop here again for more pink diamonds. Thank you Anja and the team at Rosendorff.

  • 5/5 Lydia-Jessica P. 2 years ago on Google
    Last week I went to purchase some wedding jewellery from Rosendorff with my parents. The entire process and experience was amazing. I can’t thank Anja enough for her patience, kindness and honesty. At no stage did I feel like we were being pressured or forced into buying jewellery. Anja took her time with us and showed amazing customer service and I am so grateful for the experience that Anja provided. I left feeling happy and excited and I can’t wait to receive the pieces that we ordered. Thank you so much for your help Anja and everyone at Rosendorff :)

  • 5/5 Julie P. 2 years ago on Google
    Received my hoop diamond earrings within a few days after ordering online, fabulous service, handed to me personally at my home address. Must admit I was nervous ordering from Perth to Sydney online but had no problem at all with delivery. The quality is 5 star, even more beautiful in person than the photos reflect. Would definitely order again online.

  • 5/5 Sue D. 2 years ago on Google
    I visited Rosendorff Jewellers shopping for a very special anniversary gift. The service, quality and range was exceptional. I already had my heart set on a necklace from a major blue box competitor. I visited Rosendorffs just to compare before making my decision. I was greeted by Anja who showed me a far better version of the diamond necklace I was shopping for. I was so pleased to find a much better quality necklace with certified diamonds and nearly twice as many of them than on the one I had seen elsewhere. Some modifications were required to tailor the necklace to how I wanted it and Anja was so helpful with her expert guidance in this regard. I ended up with a stunning necklace and matching bracelet that in the end represented much better value than what I very nearly purchased elsewhere. Thank you Anja for your wonderful assistance. I highly Recommend visiting Rosendorff Diamond Jewellers.

  • 5/5 marnelle V. 2 years ago on Google
    Anja at Rosendorff was very helpful and accomodating through all our dealings. She kept in contact with me all the way and made my shopping experience a very pleasant one. I can highly recommend Rosendorff and their staff.

  • 5/5 Felicity A. 2 years ago on Google
    I recently purchased a 3ct diamond tennis bracelet from Rosendorff. The bracelet is even more beautiful in real life, I am so happy with it - I love it! My whole experience from initially making the inquiry (I'm in Victoria) through to receiving the bracelet has been outstanding. I had the pleasure of Pearl, Charmaine and Ashling all helping me, and they went above and beyond to ensure my first shopping experience with Rosendorff was perfect. I definitely recommend Rosendorff. I can't wait to add more beautiful Rosendorff diamonds to my jewellery collection in the future.

  • 5/5 Marlisa G. 2 years ago on Google
    Anja was great! She made making my online purchase easy! She answered all questions, sent photos on request, and was an absolute delight to do business with. The service, follow up and overall communication was flawless. She made my shopping experience a pleasure! I excitedly await the arrival of my pink diamond ring delivery.

  • 5/5 Srichakra V. 2 years ago on Google
    Rosendorff has been our preferred jeweller for the last 10 years, our family has only used them as their quality, designs, craftsmanship and service is exceptional. Anja helped me at the store this morning and she was absolutely amazing and so patient with all my queries. Highly recommend her and the brand.

  • 5/5 Shilpa B. 2 years ago on Google
    Rosendorff mobile store set up at Karrinup store is the best…I did not have any plans to invest in jewellery but after speaking to Jo-Anne I picked up the heart earring, pendant and ring set and bought another pair of earrings…( all pink diamond).. the staff are lovely and very professional. Totally worth visiting them..

  • 5/5 Maeve J. 2 years ago on Google
    I would highly recommend this jewelers. I purchased a pair of eminence pink diamond earrings as a wedding gift for my sister and she loved them. The sales associate Pearl helped me with my purchase and she was wonderful. I know very little about jewelry and she made the entire experience very easy and enjoyable. I will be returning to her for any further purchases! Very happy customer (and sister)! :)

  • 5/5 Allie B. 2 years ago on Google
    I had the most amazing customer service at Rosendorff, I lodged an online enquiry and within 3 minutes I had received a call back with the most lovely lady, who called me out of hours and went above & beyond to help me. The amazing jewellery is not the only reason to shop here! 10/10 experience! X

  • 5/5 Brett H. 2 years ago on Google
    Rang up from the other side of the country to buy this beautiful ring. Anja could not have been anymore helpful. Great service I recommend to anyone, wherever you live.

  • 5/5 Tracey L. 2 years ago on Google
    Staff went above and beyond to have this beautiful ring ready for my birthday. Looking at past records to find the design I fell in love with several years ago and finding the perfect fancy yellow diamond. The ring is perfect, thank to the wonderful staff at Rosendorff.

  • 5/5 Noni C. 2 years ago on Google
    I’m so happy with my recently purchased piece of jewellery from Rosendorff Jewellers! I couldn’t resist the super price discount and with the help of Roxanne at the Karrinyup pop up store, my decision was made easier and fuss free. Thank you for the friendly and professional service!

  • 5/5 David M. 2 years ago on Google
    Roxanne was attentive and accommodating taking the time to go through several pieces. Never felt rushed and was happy to provide her opinions as well as the specifications of chosen items. Great service and very happy with the whole experience. Thanks Roxanne

  • 5/5 Rachelle Agnes B. 2 years ago on Google
    I got my Rosendorff pieces during black friday sale. I got the circle of life ring and large bracelet and I loved it! Packaging that comes with the jewelry is very sophisticated not like those cheap boxes from other stores. Roxanne was very responsive to my queries. Their customer service is excellent.

  • 5/5 Kirilee B. 2 years ago on Google
    Fantastic customer service delivered both via message as well as in store. Leonie from the Karrinyup store went above and beyond to help me with my latest purchase of some beautiful Kimberley pink diamonds. Can not give her enough praise for her thorough assistance.

  • 5/5 Pee-gu L. 2 years ago on Google
    Anja answered all my questions promptly and provided additional details as well yesterday. It was late in the evening and I was pleasantly surprised to see the prompt replies to the questions I posted. As a result, I was able to make a quick decision in the purchase. Thank you so much for your help Anja.

  • 5/5 Megan U. 2 years ago on Google
    My husband and I have been long-time customers of Rosendorff. Most recently we worked with Anja to design our wedding bands. She was very knowledgeable when it came to the resign of my engagement ring to ensure it would match the band perfectly. Anja was also incredibly patient with me when it came to all the questions I had and tweaks I wanted to made. It was a piece of jewelry I would have forever and she understood that. Was an excellent experience from start to finish!

  • 5/5 Dildeep K. 2 years ago on Google
    This is my second order from them,Roxanne helped me through my both online orders answered my all queries patiently.I am so happy with my purchases such beautiful craftsmanship and unique designs. I highly recommend Rosendorff and would personally love to buy from them again.

  • 5/5 J 2 years ago on Google
    In the last week, I have spoken to three different women at Rosendorff Jewellers. Each one of them have gone above and beyond. I would never normally purchase jewellery sight unseen (I’m interstate), but the the extra information, extra photos proved helpful enough for me to be able to make an informed decision! I have to wait patiently for the arrival of my two orders, and only hope that the two items I purchased live up to the service received during the purchasing process. One little constructive piece from all this is that it would be great if the items were sent via Express Post and not Regular - particularly with the pricing paid. This hasn’t put me off purchasing from them again however and I highly recommended them.

  • 5/5 Karen L. 2 years ago on Google
    Roxanne's customer service at Rosendorff Jewellers has been impeccable. She goes beyond expectations answering queries without adding pressure to buy. All staff are friendly and accommodating. They are an asset to the Rosendorff team and I recommend Rosendorff Jewellers to anyone seeking a special piece of jewellery. Thank you

  • 5/5 sharm m. 2 years ago on Google
    Could not wish for a more professional and freindly shopping experience. Janet's enthusiasm and helpfulness made my day assisting me with matching up my Argyle Diamond earrings to another pair. Janet was so lovely to work with and she is an asset to Rosendorff Jewellers. AAA service.

  • 5/5 Tess B. 2 years ago on Google
    I have seen Rosendorff ads on Facebook and with awesome discounts I bought myself a pair of earrings. It came quick and I love it. But I thought a matching necklace will look better but couldn't see the piece I like so I quickly message and I got a call straight away. To cut it short, I bought the necklace. Anja was fantastic and I highly recommend them.

  • 5/5 KGV 2 years ago on Google
    My experience at Rosendorff has always been stellar. Rosendorff has since become my mum and I’s go-to jewellers. Our every visit has been welcomed warmly, especially by the lovely Janet, who never fails to show us their vast selection of jewellery that amazes us every single time. I feel confident buying my jewellery from Rosendorff because the pieces/stones are hand-picked and the sales associates really know their facts, so they’re able to answer all our questions regarding specifics of all the items we’re interested in, which gives me a lot of assurance that I’m purchasing a truly a one of a kind, piece of art! I will always come back to Rosendorff even as I get old because I am truly amazed by their selection and customer-service! Thanks again to Janet and the team for always giving us an amazing experience!!!

  • 5/5 Iris C. 2 years ago on Google
    We met with Janet when we first walked into the store at Hay Street. She is really patient and helpful with assisting us choosing the diamond. We bought the engagement ring from Rosendorff and currently reviewing the render drawings for the band. Janet is again being really helpful through this process. I’m happy and satisfied with their services and can’t wait to see my engagement ring!!!

  • 5/5 Ivan J. 1 year ago on Google
    This was the second fantastic experience I have had with Rosendorff jewellers. My sales lady Roxanne was extremely patient and honest with my various requests. Her knowledge is exceptional and service outstanding. Living in Sydney (interstate) had no bearing on the outcome. I received exactly what was discussed. Hassle free and top shelf. Thanks Roxanne!

  • 5/5 Soph C. 1 year ago on Google
    I bought a tennis bracelet unseen and the sales assistant was extremely helpful with pics and options. Recently (6 months later) I had a chance to visit their store so bought the bracelet for a clean. The lady noticed how loose it was on me and recommended me to take some links off. To my surprised this was all free of charge including the postage back to Sydney. Aftercare service is always lacking but the team at Rosendorff excelled at that. Definitely will be looking at more jewellery down the track from them.

  • 5/5 Lore M. 1 year ago on Google
    Had an amazing experience with Rosendorff Diamonds. The lovely Anja responded to my online query very promptly and was so helpful with all my questions! She helped me make the best decision and truly went above and beyond. High quality and customer service - all you want from your jeweller!

  • 5/5 Eva C. 1 year ago on Google
    Roxanne been super friendly and giving me lots of updates on the tennis brackets that I was looking for. Sent me photos and videos with different products. I was a bit worried because I’m shopping online but things went really well and I just got my tennis bracelet today. I’m very happy and definitely will come Back if I need more jewelries! Thank you so much !

  • 5/5 Lisa D. 1 year ago on Google
    Had fabulous service from Roxanne at Rosendorf’s Perth. Great sale on at the moment and include lifetime clean of jewellery.Really friendly and patient while I made my decision on the purchase of daughters 21st gift. I had confidence due to their great reputation and diamonds were quality for the price. The ladies even offered to clean my own rings while I was there.

  • 5/5 Michelle M. 1 year ago on Google
    Bought a pair of pave diamond hoops from Rosendorff and absolutely love them. The quality is superb and the F VS diamonds sparkle beautifully. Used the online chat to make my queries, which led to very friendly and efficient service from Roxanne. I was lucky enough to buy in the EOFY sale, which made the value for money, for these gorgeous earrings, ridiculously good! So much so, I’ve already followed up with another purchase.

  • 5/5 Marie P. 1 year ago on Google
    I would like to thank Anja and the team for such fabulous and professional service for buying online. My ring arrived this morning in Victoria, fitted perfectly and is beautiful. I am very happy and thanks again for a wonderful experience, highly recommend to get in contact with the Rosendorff team.

  • 5/5 Varsha P. 1 year ago on Google
    I was looking at buying a tennis bracelet. Anja was amazing. She provided excellent customer service. She was very patient and knowledgeable, answered every question, and gave us all our options. We're extremely happy with the service Anja provided us. I would definitely recommend Rosendorff.

  • 5/5 Adelle T. 1 year ago on Google
    My partner and I are really satisfied with our experience at Rosendorff with Anja today! She was professional, friendly and meticulous throughout the entire process and even went out of her way to ensure we can attain our dream ring, while keeping our budget in mind. Definitely recommend their great service. Thanks again Anja!

  • 5/5 Chloe R. 1 year ago on Google
    I found a ring that I absolutely adored on the Rossendorf website. The customer service team online and Charmaine and the girls at my local store in Perth went above and beyond to have the ring transferred from the Victoria store to the Perth store so I could view before I purchased. I was so impressed with the ring in person and the girls in store were so humble and not pushy and made the experience so lovely. This ring is a special piece to me as it is an heirloom and remembrance of my nan and pa. Thank you girls xxx

  • 5/5 Danielle L. 1 year ago on Google
    I recently bought a 2CT tennis bracelet sight unseen online from Brisbane. It is absolutely beautiful. After doing my research, Rosendorff in Perth had the best quality at the best price. The correspondence and customer service was excellent. I 100% recommend Rosendorff for your next diamond jewellery purchase.

  • 5/5 Amy C. 11 months ago on Google
    Very fond memories of shopping at Rosendorff jewellers as a child and my latest visit was reminiscent of the attentive and caring service it’s renowned for. I was lucky to have been served by Kasia who helped make my selection of a gift for my sister so pleasant. The craftsmanship of their stunning and unique pieces was as exceptional as the service received to help navigate the timeless piece selected. Needless to say, my sister loved it!! I look forward to visiting again soon.

  • 5/5 Gina N. 11 months ago on Google
    The team at Rosendorff were exceptionally helpful and pleasant to deal with. They patiently answered all my questions and looked after me really well. I love my sunflower ring. It's beautiful and represents a milestone in my life. I've wanted an Argyle Pink Diamond for sometime. Now I have a piece of Australian history. Thanks for making it happen. The packaging was really thoughtful too. Cheers Gina

  • 5/5 Gordana S. 9 months ago on Google
    This is my second time purchasing with Rosendorff, and once again the same wonderful customer service. Their pieces are stunning and very good quality - I receive compliments for my pendant necklace all the time. Jess assisted me with a custom order this time round and the process was seamless. Thank you! We will be purchasing again in the future.

  • 5/5 PurplePenny 8 months ago on Google
    Dealing with Anja today has been a wonderful experience! She is so helpful and courteous and went above and beyond to put my mind at ease since I am purchasing online from Sydney without seeing the items in person. This is my second purchase from Rosendorff and both experiences have been amazing. Will definitely be buying from them again!

  • 5/5 Geoff Z. 6 months ago on Google • 2 reviews
    Rosendorff staff were friendly and helpful. The communication was regular and informative. I needed to have my 40yr engagement ring repaired. Their fees were reasonable. My ring is back to perfect. I am so happy with the service

  • 5/5 Elaine J. 4 months ago on Google • 1 review
    Easy purchasing experience, got exactly what I ordered and when I was told I would get it. Absolutely beautiful ring, very happy customer. Highly recommend Rosendorff and would certainly buy from them again if I want anything else.

  • 5/5 Mandy S. 4 months ago on Google • 2 reviews
    I’d researched purchasing a tennis bracelet for some time, with quality and value for money as two key criteria. I identified Rosendorff in Perth as delivering on both and I was pleasantly surprised by the excellent service I received from Anja, who answered all my questions clearly and professionally. From my first enquiry via Instagram to deciding to make the purchase, through to delivery to a rural property via courier, my experience with Rosendorff was excellent. The 3 carat natural diamond tennis bracelet in 18 carat white gold is beautifully crafted and just as I’d hoped. Thank you Rosendorff and Anja for making a girls tennis bracelet dreams come true!

  • 5/5 Peter d. 6 months ago on Google • 2 reviews
    I was greeted by a lovely lady named Anja. She was very accomodating and quickly gave me a few options to look at based on my request. After seeing a few pieces I took her card and a quote and left to sleep on it. I came back the next day and decided to buy one of the pieces she had advised, which was a beautiful gold, Diamond Necklace. I was given a very fair price and had an enjoyable chat with her. I will be back to buy my wedding rings in the near future.

  • 5/5 Cosi F. 7 months ago on Google • 2 reviews
    I was looking to purchase a special gift and Anja from the Perth store went above and beyond to assist me. Thank you for your professionalism and amazing customer service,. The necklace is gorgeous and is of exceptional quality. I will definitely be purchasing from Rosendorffs again.

  • 5/5 Chris C. 4 months ago on Google • 1 review
    I purchased a pair of diamond earrings from Rosendorff’s timeless collection. The customer service I experienced was nothing short of first class. Ashley went to great lengths to ensure I received the product I wanted by having a pair specially made by their jeweller in such a short time. Well done!! Ashley and Rosendorff team for such a wonderfull experience and such Beautiful diamond earrings.

  • 5/5 Paula S. 4 months ago on Google • 2 reviews
    Lovely experience. The staff are very friendly, no pressure to purchase and very happy to showcase the amazing collection. Just love my new ring. Thanks Rosendorff team


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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