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Frequently mentioned in reviews: hotel (41) good (29) service (28) staff (23) stay (21) Residency (19) Chennai (18) rooms (18) room (14) experience (14)
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  • 5/5 Hitansh D. 1 year ago on Google
    I recently attended an event at this hotel's banquet hall and I was thoroughly impressed. The space was beautifully decorated and well-maintained, with plenty of room for guests to mingle and socialize. The staff were incredibly helpful and attentive, making sure that everyone's needs were taken care of and that the event ran smoothly. They were also very accommodating when it came to special requests and dietary restrictions. The food was absolutely delicious, with a wide variety of options to choose from and plenty of fresh, high-quality ingredients. I particularly enjoyed the dessert selection, which was both beautiful and tasty. Overall, I would highly recommend this banquet hall to anyone looking for a beautiful and memorable event space. The combination of excellent service, beautiful decor, and delicious food make this a top choice in the area.
    3 people found this review helpful 👍

  • 5/5 அன்சாரி �. 3 months ago on Google • 190 reviews New
    The Residency Towers, Chennai Revel in Heartfelt Hospitality One of the best hotels in Chennai for corporate and leisure travellers - The Residency Towers, Chennai established its presence with values of warmth, consistency and care. These virtues have sustained and solidified an emotional connection with our guests for over 30 years. Decked with fully-automated, opulent rooms and the city’s most-anticipated fine-dining experiences, our hotel treats guests to a sophisticated and elegant stay in Chennai. Nestled in the heart of the city, The Residency Towers, Chennai is a grand sanctuary for travellers in Chennai. This 5-star hotel in T Nagar celebrates its strategic placement, close to several IT hubs, hospitals, travel hubs and tourist places. It is just a 32-minute drive from Chennai International Airport, 5.3 km from Egmore Railway Station, 3.5 km from the US Consulate and a mere 700 m from the Singapore Embassy.
    1 person found this review helpful 👍

  • 5/5 Manasvi M. 1 year ago on Google
    It's one of the best hotels that I've stayed at. The new renovations are phenomenal and the rooms are world class!! The technology involved is great and truly was a relaxing and wonderful stay. Tye breakfast was really good and the spread too. Mr Venkatesan helped us a lot during the breakfast time and it really meant a lot considering my mom had injured her arm and leg. He brought our food and helped my mom throughout her meal. We really appreciate him. Overall truly a 5 star experience!
    2 people found this review helpful 👍

  • 4/5 Rhea N. 1 year ago on Google
    We had a wonderful stay at the Residency. The rooms were fully automated, comfortable and we especially loved the Automated Loo 😂 The only thing I wished was to open the window which was frosted and blocked. Room service was delayed several times and had to be followed up. The location is deadly amazing and the food was great. We wished to have more vegan options in the breakfast menu as there was nothing much that we could have. The least was a serving of soy milk. P.S Residency you need to be more careful with your Decor! Friction for Fiction? 😩
    2 people found this review helpful 👍

  • 5/5 Sumaiya S. 1 year ago on Google
    Went for my company event and the place was amazing. We had booked one of the meeting hall called "Raj" and it was a perfect fit for us. We had booked for 30 people and enjoyed our time there. Talking about the ambience- 5/5, talking about the food - 4/5, talking about the hospitality- 6/5. The servers and the person in charge treated us so gratefully. He was always on his foot whenever we asked for anything so that's why an extra point to him. Over all, a good place for meeting and events.
    1 person found this review helpful 👍

  • 3/5 Aarti R. 1 year ago on Google
    You can tell that The Residency Towers were once grand and imposing. However, today, the allure has faded. The main lobby area has high ceilings and looks majestic but has a whiff of a watery / damp smell. The event space was a floor or two lower than the lobby area and also smelled slightly musty, lacking ventilation. They were willing to run the AC before the event to air the space out, so we appreciated that. The service was alright - we got what we wanted after asking a few times, but there lacked a degree of proactiveness that I would expect from a five star hotel. The Cafe also lacked some ventilation and smelled of oil. We stopped by the cafe to buy bottled water but had a very hard time paying - they did not have change for Rs.500, the QR code they provided did not work and they inexplicably would not accept what they called "international" credit cards. Eventually after 15 min of failed attempts,we let them keep all the change, so it was an expensive bottle of mineral water indeed. The food was good with generous portions of appetizers passed around. South Indian dishes in the buffet were better than North Indian. Overall it is a decent hotel but could do with some up leveling of service and the interiors.
    1 person found this review helpful 👍

  • 5/5 RAFITH A. 6 months ago on Google
    One of favorite hotel in chennai most luxurious my kids are lovin 'it their services are excellent and their food was so delicious 😋 and most lovable thing is their is swimming pool was the main thing my kids are so happy to see luxurious pool so if anybody is interested to coming to this hotel then you are coming to heaven place most beautiful place to come with family and friends.
    1 person found this review helpful 👍

  • 5/5 Vimalah M. 1 year ago on Google
    Loved this place. Excellent location. Smart room and smart toilet experience. Breakfast and buffet dinner has a wide range of food to choose from. Just fell in love with their European Cafe styled dining area. Will definitely book this hotel in future and will recommend to others too😍
    1 person found this review helpful 👍

  • 5/5 shanthiny s. 1 year ago on Google
    We had a great time. Very clean. Very good service . Immediate response. I love their breakfast. They arranged a birthday cake for my mom on her birthday. She was so happy. But, the food at southern aroma is very very expensive. We ate and they billed different price for different food. When we asked they gave many reasons. That’s the only thing I was not happy with.
    1 person found this review helpful 👍

  • 5/5 kaarthick k. 2 years ago on Google
    The ambience of the hotel is very good. Rooms are spacious and clean I really liked it. The total control of the room is controlled in an tab which is cool. Room service was very good. The hotel itself has an nice architecture. There is 3 halls for functions & meetings. The buffet spread was good and the taste is very nice. An good hotel for staying in T.nagar which is an prime location.
    1 person found this review helpful 👍

  • 4/5 Udaya K. 2 years ago on Google
    Went to attend a marriage in basement hall. Hotel is good.well maintained.In prime location Only point that looked strange was, after finishing our breakfast in the basement function, we had to go to the floor above after crossing the marriage hall for washing our hands as there was no wash basin or restroom available in basement. This can be addressed by the hotel
    1 person found this review helpful 👍

  • 1/5 Shiv C. 2 years ago on Google
    Never visit this hotel...Staff in Restaurant are illiterates. The idlis here can be used to break any hard glasses or surfaces...!!! Front office Staff should be school drop outs, try very hard to talk in English without any success. They will give their trained canned response for every query...!!! This is running due to the brand name. Will have it's Natural death very shortly with it's more than below par service levels...!!!
    1 person found this review helpful 👍

  • 5/5 Steve C. 3 months ago on Google • 81 reviews New
    Very nice and beautiful accommodations! Stayed here on a business trip and was very pleased! Room was very nice, enjoyed the tech and how everything could be controlled via an iPad, no complaints on the room. Staff was all very friendly and helpful! The restaurants on the first level were also very good and made the experience that much better! This would definitely be my choice of places to stay next time I'm in Chennai!

  • 5/5 Dhilshath R. 2 months ago on Google • 31 reviews New
    Yesterday was my wedding reception and my parents could not have suggested a better venue. The staff there were so kind and I absolutely loved the service. When the expected crowd was more, the chefs there were quick to make extra food and ensured that not a single person left without eating. Thank you for making it extremely memorable for me. Absolutely LOVED every minute of my stay and reception event at the hotel. And to the Chefs who were in charge of the banquet, forever grateful! Thank you to all the staff working there to!

  • 5/5 Rajeev Mangaladarshan S. 3 months ago on Google • 12 reviews New
    Wonderful two day stay. Very convenient location in the city. Rooms were new and well kept. Breakfast at The Crown restaurant was dismal. Weirdly though in spite of being a non smoking room our room was smelling of tobacco whenever we entered.

  • 5/5 Annie M. 3 months ago on Google • 11 reviews New
    Staying for the third time never a disappointment. Real star hotel in Chennai with super clean rooms with sophisticated bathroom. Breakfast buffet has delicious choices, room service is excellent and all staffs are cordial. Flexible 24hours check out fits well for USA flights. Great value for the money.

  • 1/5 Soman S. 2 months ago on Google • 8 reviews New
    I conducted Ring exchange on 14Th Feb. Since my decoration person was good, my event went on well. But food wise , I am not happy. My menu was included Curd rice. But they didn't provide. Naan was totally worse. I am not happy. They acting very smart. Boys service also not up to the mark.

  • 5/5 Rajan S. 8 months ago on Google
    am pleasantly surprised with everything in this hotel. From the super modern rooms to super professional and courteous staff. BTW, The food is amazing too, Completely enjoyed my stay here. I was facilitating a conference here and staff there was prompt to address the needs to make my workshop successful

  • 4/5 Payal A. 8 months ago on Google
    We went to the Sky restaurant here. It’s on the 20th floor and the view is amazing. The food here is good. Family friendly place. My grandmother gives this place a big thumbs up! The staff is polite and friendly. We had a great time.

  • 5/5 mowglee 4. 8 months ago on Google
    The ambience was so good. Dinning was fantastic. Food was just amazing. Lip smacking. The staff were very courteous. And the dome & the city view was just enthralling. ❤👍👌

  • 4/5 satyaveer v. 8 months ago on Google
    This centrally situated star hotel is a haven for travelers. Perfectly placed near metro stations and well-connected roads, it ensures easy access to the city. The coffee shop, restaurants, and bar boast inviting atmospheres for enjoyable dining. The rooftop restaurant, with indoor and outdoor seating, treats guests to a 180-degree city skyline view. Whether indoors or on the rooftop, the culinary experiences are exceptional. This hotel combines convenience, charm, and panoramic scenes for an unforgettable stay at the heart of the city.

  • 5/5 asfaque a. 10 months ago on Google
    Residency Hotel is well maintained, beautifully built, high standard, great ambience and you may feel the vibe you look for. The wedding meal is something we can't compromise on and Residency team has done a great job on that part. Food was delicious and perfectly done. Interior is just classic and well maintained

  • 5/5 mathusha p. 9 months ago on Google
    i would love to thank the staff who works here for their hospitality and service. Without doubt this has been the BEST hotel in chennai I have ever stayed at! The staff here is amazing, and I would like to say a special thanks to Anthony, he works at the front along with the other wonderful members at this hotel. They are very quick and efficient yet so friendly! They always smile and greet you! I go to India so often and stay in chennai, and this has been by farthest my favorite hotel ever! The location is perfect, the staff is accommodating and the food is just amazing! It was just too perfect! Thank you everyone for your help and most importantly the hospitality you all had provided during my week stay! I will without doubt be staying at this hotel going forward in the near future!

  • 5/5 Gaurav S. 1 year ago on Google
    You can tell that The Residency Towers were once grand and imposing. However, today, the allure has faded. The main lobby area has high ceilings and looks majestic but has a whiff of a watery / damp smell. The event space was a floor or two lower than the lobby area and also smelled slightly musty, lacking ventilation. They were willing to run the AC before the event to air the space out, so we appreciated that. The service was alright - we got what we wanted after asking a few times, but there lacked a degree of proactiveness that I would expect from a five star hotel. The Cafe also lacked some ventilation and smelled of oil. We stopped by the cafe to buy bottled water but had a very hard time paying - they did not have change for Rs.500, the QR code they provided did not work and they inexplicably would not accept what they called "international" credit cards. Eventually after 15 min of failed attempts,we let them keep all the change, so it was an expensive bottle of mineral water indeed. The food was good with generous portions of appetizers passed around. South Indian dishes in the buffet were better than North Indian. Overall it is a decent hotel but could do with some up leveling of service and the interiors.

  • 5/5 Saptak C. 6 months ago on Google
    Overall I got a very good experience , their hospitality is really impressive. I would like to thank each and every person, especially the last night hospitality from Chef Rajesh... It was mind blowing surprise.

  • 5/5 puduhai p. 8 months ago on Google
    The restaurant "main street" has a classical theme of the 40's, which I liked very much. The coffee I had was one of its kind. What a taste!!! I enjoyed the ambiance. The only thing that was odd is the grooming of the staff.

  • 4/5 Anand K. 6 months ago on Google
    Great place at a good budget. The rooms are very nice and so is the Breakfast. The location is excellent and close to the commercial districts.

  • 5/5 Gaurav M. 6 months ago on Google
    Excellent hotel , courteous staff amazing food they have 2-3 restaurants 1 pub . Pool is clean and spa is well done . At all stages found the staff to be helpful and really happy with their job . Sky restaurant is a must go at night , special thanks to chef Roy for providing a great experience . Lavish breakfast buffet . Definitely recommended better than all Taj ‘s and ITC hotels . Location is in city centre everything is easily accessible without any hassle.

  • 5/5 Manasha K. 5 months ago on Google
    I recently had the pleasure of staying at Residency Towers, and it was truly an exceptional experience . This hotel has set a new standard for luxury and hospitality, and I couldn't have been more impressed. I would like to extend my heartfelt appreciation to Chef Rajesh and the entire team at for providing me with an remarkable a dining experience.The food was outstanding, and the service was top-notch.

  • 5/5 Pavani R. 5 months ago on Google
    Absolutely beautiful hotel and even better service! The staff are very friendly and helpful, willing to go over and beyond to help guests feel at home. Thank you for making our stay amazing!

  • 5/5 DjVicnesh L. 5 months ago on Google
    The hotel staff was very helpful we booked 5 rooms and was rushing to do shopping. Since our room was not ready fully they gave us 2 rooms to refresh after a long flight and then we went off shopping. When we came back they arranged all our bags in our room with welcome cakes… Best hospitality and room was super clean…. Automated toilet seat is the highlight..!!! And the in room food service was awesome… recommend the Mutton Briyani and chicken sandwich..!!

  • 5/5 Megha S. 5 months ago on Google
    Residency towers is one among the best 4star hotels inside chennai city. Hotel has very cozy & royal facilities for their clients. Food taste & spread is good and you can have gud time with family & friend

  • 5/5 Sivaswamy M. 5 months ago on Google
    Had buffet dinner. Variety a bit less for non veg items. Great selection for desserts. Loved the butter chicken, which unusually had chicken with bones. Why ?

  • 4/5 Dilip K. 5 months ago on Google
    A luxury hotel situated in the heart of Chennai. Modern facilities with old world charm. Excellent food with warm service.

  • 4/5 A.K. R. 5 months ago on Google
    Pros: Great food selection for breakfast. Well equipped gym. Decent swimming pool. High tech room controls. Cons: Not enough ventilation. The bathroom smells. Cannot open the windows.

  • 2/5 Arundhathi P. 5 months ago on Google
    Service of the hotel was poor! People of different circumstances has the accessibility to this hotel but its really difficult for common people to make a proper conversation. Its really not worth for the cost. The reception should be a place where we should feel comfortable With the language, regional language of the particular place where the hotel is being situated should be must know thing.. "Tamilians working there doesnt know tamil". We had to face many embarrassing situations just for the above reason. Foreigners can go to this hotel And not the regional people.....!

  • 5/5 Vijay P. 5 months ago on Google
    1. Room is good 2. Breakfast is average 3. Service is good 4. Sky restaurant taste is not good and service is average but ambience is great 5. Location is prime

  • 5/5 Alefiya S. 1 year ago on Google
    The lobby is not that impressive, but the rooms are nicely done and very hi tech/modern. Bathroom amenities provided were OK for the price you pay. Thier free fruits and savories provided are touch points i truly appreciated. The staff are courteous i would recommend the stay

  • 5/5 Sandip W. 2 years ago on Google
    Clean sanitized property, nice food, nice service.. Centrally located for business travellers

  • 5/5 RISHON Sai m. 2 years ago on Google
    I organized my U & ME Event hear.. For a wedding reception. With my own Y5 music band.. It's really a cool please with rich ambitions and good aquatic sound to enjoy the party..

  • 2/5 puthu v. 2 years ago on Google
    Good fir guest but staff r working for 16. Hrs a day in. This hotel

  • 4/5 M K Harris Abdulla G. 2 years ago on Google
    Well something's are like fine wine , so is the food at Residency. Food comes out good when it's made with warmth and served with love and not just something you sell. Well you get that kinda feeling

  • 5/5 jack 2. 2 years ago on Google
    Attended a wedding reception on 5th September,2021 there. Neatly maintained wedding, dining halls. Food was good, Rest rooms maintained hygienically. Spacious parking available. Super.

  • 5/5 ROBINSON T. 2 years ago on Google
    Centrally located, easy access. Good food and ambience. Attended a conference and the hall was neat and spacious, without any disturbance from other halls.

  • 5/5 Raghul Raj G. 2 years ago on Google
    Great hotel, delicious food and their roof top restaurant has a great view of the city in the evening. Enjoyed my stay at the hotel.

  • 4/5 Hayagreevan S. 2 years ago on Google
    Visited the party hall. One of the better ones I've been to in chennai. Cost is on the higher end (including pricey wifi) but standards were quite high, and service from all staff members was excellent.

  • 5/5 Karthikeyan N. 2 years ago on Google
    All COVID protection is being undertaken here. Good food

  • 5/5 Yuvraaj s. 2 years ago on Google
    Pleasant ambiance & wonderful experience for personal styling. And staff's are well informative on assisting

  • 5/5 Saman M. 2 years ago on Google
    We have been staying in this hotel when we visit Chennai, 2 to 3 times an year. The service has always been outstanding including the breakfast. When we visited in the month of April this year, it was nice to see that all room were renovated & upgraded. It was a very comfortable stay. We will continue to stay at Residency Towers. We are very grateful for the front office & restaurant staff for their cordial service.

  • 5/5 S S. 1 year ago on Google
    I stayed here for 3 nights. They have recently done all the rooms hence the rooms are very nice and have the latest amenities. The breakfast provided complementary to all guests is very nice and the spread is also good. The rates for the rooms are also not pricey . Most importantly they offer 24 hr checkout.

  • 5/5 Sarath K. 10 months ago on Google
    The Residency Towers Chennai offers a delightful stay with its prime location, well-appointed rooms, and attentive service. The hotel exudes elegance and provides a comfortable retreat. With its excellent amenities and friendly staff, it's a top choice for travelers seeking a memorable experience in Chennai.

  • 4/5 viji r. 1 year ago on Google
    We, eleven if us visited the place last Friday.Main Street has good ambience. Good spread of salads and food. Main course can include some more variety. Staffs are courteous. Mr மாரிமுத்து, thank you for making it enjoyable

  • 5/5 Vasish S. 2 years ago on Google
    Best place to have candle light dinner with partner or girlfriend but unfortunately I went with my best friend. The rooftop view of t.nagar is amazing and cold breeze air in night which gave different feel. Foods are top class it’s worth the money and time for sure to explore it

  • 5/5 Bharani S. 1 year ago on Google
    Have visited several times in the last 17+ years of my professional life in Chennai. Main Street restaurant used to be our default choice for corporate dinners and customer lunches. Recently visited few times for family get together. Good platter of food and great dining experience for elders and also kids. Very spacious ball rooms and halls for weddings and other functions.

  • 5/5 HOPE Heaven On Planet Earth (India's H. 1 year ago on Google
    Great view of Chennai skyline at roof top restaurant. Excellent service, food menu options, bar are good. Others rooms, suites,halls are good to hold meetings, conventions or workshops. Only drawback approach by road can get congested to due peak traffic hours. But that's ok considering the ambience, service and offers. Reservations recommended. One of the best places to get 5 star accommodation within Chennai City.

  • 4/5 Haripriya R. 1 year ago on Google
    Had been there for dinner with my family. A quite decent buffet spread. I'm a vegetarian. Comparatively veg options are very limited in starters & live counters. There were absolutely nil pastries in veg. It's a disappointment for us. Especially the kids. The kids were really fond of desserts & pastries. For the cost they charge, they must consider vegetarians also. Couldn't see anything innovative in the main dishes too. And the dishes tasted okay. Ambience - 4/5 Food - 2.5/5 Cost - 4/5 Service - 3.5/5

  • 5/5 Vijay K. 1 year ago on Google
    We spent few weeks at this hotel. Entire staff was super friendly and accommodative. We will be staying here again and possibly in all our future visits to Chennai. Highly recommend this hotel. If you are visiting with your family ask for family suite in the higher floors.

  • 5/5 Neha C. 10 months ago on Google
    The Residency is an exquisite luxury hotel that offers an unforgettable experience in the heart of Chennai, India. From the moment you step foot into the grand lobby, you are greeted with impeccable hospitality and a sense of opulence. The hotel's rooms and suites are tastefully decorated, combining traditional Indian aesthetics with modern amenities. The attention to detail is evident in every aspect, from the plush furnishings to the state-of-the-art technology. The dining options are exceptional, with a range of restaurants offering diverse cuisines to cater to every palate. The staff is attentive and goes above and beyond to ensure a memorable stay. With its prime location and unparalleled luxury, the Residency Towers is the epitome of indulgence and a true haven for discerning travelers.

  • 5/5 SWAMYA RANJAN D. 10 months ago on Google
    The Residency Towers surpassed all my expectations with its exceptional service and luxurious amenities. From the moment I arrived, I was greeted warmly by the staff, who provided impeccable service throughout my stay. The hotel's central location made it convenient for exploring the city, and the well-appointed rooms offered a comfortable retreat. The dining experience was outstanding, with a wide selection of delicious dishes. The fitness center and rooftop pool added to the overall experience of indulgence and relaxation. The Residency Towers is a true gem, offering a memorable stay with its attention to detail and unparalleled hospitality.

  • 5/5 Nagendrakumar S. 2 years ago on Google
    No Doubt on the standards. Staff were pretty supportive. They go beyond boundaries. The kind of food served was Hygienic and Tasty. Most of the things are automated. I Loved the stay and enjoyed. Thanks Residency Towers to made my stay memorable. Keep doing the same good work and keep rocking

  • 5/5 Abhilash R. 10 months ago on Google
    The food was absolutely delicious, with a wide variety of options to choose from and plenty of fresh, high-quality ingredients. I particularly enjoyed the dessert selection, which was both beautiful and tasty. Overall, I would highly recommend this banquet hall to anyone looking for a beautiful and memorable event space. The combination of excellent service, beautiful decor, and delicious food make this a top choice in the area.

  • 4/5 Shonu K. 10 months ago on Google
    The interiors were amazing but that's all this hotel had to boast about. The food was just average, not worth the price. Overall it was an enjoyable time because of the hall and company we had.

  • 4/5 SIVAKUMAR A. 11 months ago on Google
    Located in heart of the city. Easy access to Metro Train, Buses, and also EMU Train. Earlier I've attended one meeting here, Parking facilities, employees hospitality, foods taste everything was perfect. Ambiance atmosphere... I love it ❤️

  • 5/5 Jhuma Rani R. 2 months ago on Google • 2 reviews New
    Very nice and beautiful accommodations! Stayed here on a business trip and was very pleased! Room was very nice, enjoyed the tech and how everything could be controlled via an iPad, no complaints on the room. Staff was all very friendly and helpful! The restaurants on the first level were also very good and made the experience that much better


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