1/5 Yakov Z. 8 months ago on Google
I
regret
going
to
this
place.
Food
is
passable
at
best.
Go
somewhere
else.
The
fries
were
oily
and
soggy,
sad
looking.
My
chicken
skewer
came
in
cold.
I
had
to
ask
for
it
to
be
reheated.
The
mushrooms
and
the
pepper
were
raw.
The
pork
was
a
small
portion
with
just
a
few
potatoes...
the
pork
was
pink
inside
but
dry
so
I
assume
it's
cooked
but
a
little
weird
to
me.
For
this
price
not
only
you
can
find
food
that
tastes
better
but
also
with
larger
portions.
I
do
not
recommend
the
house
wine
for
3
euros
per
cup.
I
wanted
to
express
my
opinion
to
the
staff
but
no
one
ever
asked
us
how
we're
liking
it
in
there.
(Other
than
that
the
service
was
ok,
no
questions
to
them)
Overall
I
got
the
feeling
that
the
restaurant
is
trying
to
be
fancier
than
it
is.
I
would
focus
on
the
quality
of
the
food
first
before
buying
fancy
plates
and
cloth
napkins.
I'm
willing
to
assume
that
maybe
it
was
the
chef's
day
off
and
someone
else
was
cooking.
On
a
sidenote,
I
have
to
question
why
would
you
even
put
all
of
this
stuff
on
a
skewer
if
it's
cooked
separately
and
then
assembled.
Update:
I
have
to
downgrade
my
review
to
1
star
because
of
the
strange
attitude
the
owners
choose
to
take.
Insulting
me
and
my
company.
I
suggest
to
the
owners
to
take
the
time
it
took
them
to
write
the
response
and
use
it
to
consider
my
feedback
instead
of
dismissing
it.
I
understand
that
any
owner
is
passionate
about
their
business
but
this
passion
is
better
used
on
thinking
of
ways
to
improve
that
are
provided
with
reviews
like
mine
rather
than
on
deflecting
criticism
with
insults.
For
the
owner:
No,
I
didn't
even
remember
that
we
couldn't
make
a
reservation
at
21:00.
In
fact
I
was
excited
to
go
to
your
restaurant
based
on
all
the
positive
reviews.
Being
able
to
reply
to
the
review
is
an
opportunity
to
maybe
bring
the
customer
back
to
your
side,
maybe
explain
why
my
experience
didn't
match
the
expectations.
Instead
because
of
how
you
replied
you
get
a
lower
rating
in
my
review
and
another
bad
review.
As
I
said
in
my
initial
review,
I
was
open
to
discount
this
as
a
one
time
occasion,
an
accident.
But
your
reply
is
very
strange.
As
if
you're
saying
that
the
bad
food
is
what
I'm
supposed
to
expect.
Sorry
I
don't
speak
Portuguese
yet.
I
still
understood
what
the
waiters
who
did
not
speak
English
said
and
said
"Obrigado"
each
time
someone
attended
our
table.
You
saying
that
I
can't
afford
your
menu
is
an
excuse
you
seem
to
use
often.
But
what
I'm
saying
is
that
you
can
go
next
door,
literally
to
a
restaurant
next
to
you
and
probably
get
better
and
cheaper
food.
I
am
happy
to
spend
more
when
it's
justified,
unfortunately,
in
your
case
I
didn't
feel
like
it
was,
compared
to
other
restaurants
I've
been
to.
Including
restaurants
in
Régua.
You
should
check
out
your
competition,
I'm
sure
there's
some
inspiration
to
be
found!
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