Hand and Stone Massage and Facial Spa image

Hand and Stone Massage and Facial Spa

Massage therapist Spa Facial spa Day spa Sports massage therapist

One of the Most Reviewed Sports massage therapists in Philadelphia


Address

2500 Grant Ave, Philadelphia, PA 19114, United States

Website

www.handandstonenortheastpa.com

Contact

+1 267-469-0438

Rating on Google Maps

3.90 (518 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 am to 8 pm
  • Sunday: 8 am to 8 pm
  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: massage (13) hour (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 KG 1 year ago on Google • 111 reviews
    This was a Birthday surprise. The staff were excellent in accommodating this. The were very professional and helpful. The facility is clean warm and inviting. From the lobby to the bathroom. It is an experience of complete relaxation. Compliments to Steve for his professionalism and abilities to give a great massage.
    1 person found this review helpful 👍

  • 5/5 Lex in the C. 10 months ago on Google • 232 reviews
    What a beautiful experience! I came for a prenatal massage and it was EVERYTHING I needed! The facility was very clean and serene. The masseuse was very pleasant and did a wonderful job. Definitely worth the money. I'll be back!

  • 5/5 Magikalblackness 4 months ago on Google • 51 reviews
    So relaxing I got my first facial My skin feels wonderful

  • 5/5 Sabrina B. 7 months ago on Google • 35 reviews
    All of the staff I have interacted with are professional and welcoming. Services are provided with care and administrative stuff for members is handled with ease. I have never felt uncomfortable (aside from the first visit years ago when I was new to the services) and I feel visits are beneficial - I keep returning!

  • 5/5 Nicky Y. 3 months ago on Google • 7 reviews New
    Great massage!! I actually don’t remember her name which is an shame because she did awesome job!! I went back and wanted to try a man so I had Steve for 2 hour massage and that was amazing!! It’s easy to get appointments at the Grant location. I can call the day before and I’m booked so I will be going back here because my schedule is hectic and I can’t schedule in advance. They are staffed well and from what I hear from my other coworkers all of them give good massages.

  • 1/5 Lyn P. 5 months ago on Google • 4 reviews
    My husband got me a Decompression Theraphy for 1 hour for $167.94 . When I booked the appointment they said it’s not available for that day but I can just get whatever massage or facial instead . So I got a regular massage for literally 25 mins . Went in the room around 10:15 took my clothes off for 5 mins I got the massage around 10:20ish she got done at 10:52 that’s not 1 hr and it’s definitely not worth $167.94 . I didn’t want to tell my husband my experience I didn’t want to make him feel bad because he wants me to have a relaxing day. I’m glad I didn’t renew my membership after Covid because it’s not worth the money . You don’t really get an hour it’s more like 25 mins . Don’t waste your money .

  • 1/5 Billie S. 6 months ago on Google • 3 reviews
    I was a monthly membership holder for more than 5 years and the lack of customer service is absolutely terrible. I booked an apt to use my remaining credits and the store canceled my apt within an hour of the scheduled visit I was told I had until end of next month to use remaining credits and I called to scheduled apt and I was told that the remaining credits have expired and there is absolutely nothing they can do about it. Oh unless I resign a membership….Absolutely terrible !

  • 5/5 Stephanie P. 9 months ago on Google
    I was a bit skeptical about trying out this location because some of the reviews. But I decided to give it a chance. Prior to scheduling I did request a male therapist for a deep tissue. I was told I’d be given one but when I got there, that wasn’t the case. Although, it would’ve been considerate if the girls at the front desk informed me in advance that there would be a change in therapist. I decided to just let it be. Chante’l did my massage. She was amazing. She was professional and very attentive to all my focus points. i’ll definitely book with her again!

  • 3/5 Jabrina V. 9 months ago on Google • 2 reviews
    The person that did my massage was awesome. Nice and friendly but the front desk lady was on the rude side while waiting in the waiting room we can overhear the African American woman (I didn’t catch her name) we can hear her making negative comments about customers which made us feel very uncomfortable. We went for my lil sister birthday although I really loved the service I got in the back I did not appreciate how we was greeted I will be back to head and stone just not to this location. We spent around $640 and when asked if we wanted to leave a tip we spent our last doing the spa for my sister since this is something she really wanted to do. I overheard the front desk lady again say a smart comment about how some people tip and how other people don’t and she made a face.
    1 person found this review helpful 👍

  • 5/5 Marc H. 8 months ago on Google • 1 review
    I had Steve for my massage and Melissa for my facial. They were kind, professional and super personable. I feel like I’m on cloud 9! The front desk staff was also excellent and everyone as a whole was so attentive to my needs. Thank you!

  • 3/5 Katsiaryna B. 3 months ago on Google • 2 reviews New
    I am disappointed. You pay for an hour of massage, but in the end the massage only lasts 30 minutes. This hour includes filling out paperwork, undressing, getting dressed, which is just ridiculous. No complaints about the massage therapist


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