This is a homeless shelter where my brother is staying. It is well equipped with private rooms and 24 hour security. Located in central Phoenix so it's in a fairly nice but older safe area. If it weren't for places like this which are able to exist because of charitable contributions, my brother and other homeless people on the street wouldn't have a great place to stay that gets them off the street while they are recovering from whatever ails them. In my brother's case it's cancer.

Absolutely appalled by processing with this organization. My homeless nephew is now working on day 10 with trying to receive care. He has two open wounds, his legs are swollen like elephants and has been to every requested appointment. Even though he can barely walk. He had an appointment today passed his negative Covid test did intake and they still are prolonging in admission. He will be released back to streets again in his condition. Does anyone know who I can speak with? How are they releasing him back to streets with open beds?

the medical staff are very caring but the rest of the program is falling apart. it is a voluntary inprisonment to recieve the help you need . i have been talked down to and been badgered and belittled since day one . there is no welcome and feeling of glad your here kind of things . the very first thing is the rules , pounded into you like your a noncomprehensive individual . ive been disrespected , discrimininated against and put on behavioral contract which meens they will throw me out on the streets unhealed. i have done 10 years of doc custody and supervision without a single infraction and now i canr stay out of trouble here ... wth ! ive never felt so let down and lied to in my entire life . im still here recovering from surgery to save my leg and have open wounds . most of my infractions are caused by my sleeping late and missing appointments that could be changed to better fit my needs but staff refuses to budge and lables me trouble . as of today i am now required to attend classes with a man i had an uncomfortable encounter with regarding him saying i attended his class so disrespectfully that i was very disturbed and knowing i wasnt in his class i did not break down but stood my ground . later in the day he did come and appologize and i was satisfied with that and this mans classes were not manditory to attend , now i am being forced into attendance or im out on the street unhealed and unable even to walk . they use threats and intimidation on homeless here in a very bullying way and im very disturbed but unable to do much but voice my plight here . visitors may only visit 1 to 4 everyday , on weekends only if you have put them on a list and cannot bring food or drink period . as most people i know work it has alienated me from anyone but staff here . im stuck and losing hope of healing and now contemplating life on the streets and even losing my leg now for the inability to overcome the pressure and ridicule and plain mean uncaring way they have treated me . sad and shamefull for a place founded on treating homeless people like me with dignity respect and compassion on so many plaques on the walls here .

Over populated, understaffed, and inconsiderate. Both head of staff Cristy (midtown) 333 west indian school, and Noamy (downtown) 310 S 12th Ave are rude and domineering people. They look down on each one of us for being in the position we are in. The cooks don't wear masks and there is a constant outbreak of covid amongst other health problems.

I use circle of the city's mobile van unit they come every Friday to the Potter's house and are there until 11:30am. They are very thorough and make sure that you have all of your medical needs met. Are personable and even listen to some of your personal life story that's why I like these guys! Keep up the good work!

Great place to be - awesome staff, medical, kitchen, security keeps you safe - bubble, upper management - food is good- roomies are nice - there isn't anything they cant help you with you just have to ask- they took us to a women's outing free food - free mammogram's - bottom line stay in your lane follow the rules and you will love it here they really look out for you!!!!!

I have been so blessed by this program! They totally believe that everyone deserves a place to heal. They don't just work on the physical they work on your mental health and spiritual self too. Without the hard working people who are here I would not be able to walk.

This is one of the best group I have been associated with since I have been in the Phx area they are so good that I chose them as my Primary in that they take absolutely good care of your medical care from your head to your toe. I will continue to keep them taking care of me so long as I'm here in Phoenix. I personally need a lot of medical attention and this is the group to be with. Remember to continue enjoying your day. Bye for now your friend Jesse.

Horrible place to work. If you dont want to be bullied and have your tires slashed from a fellow coworker (Security Guard) No help from the higher-ups or HR :( You are pretty much on your own which is pretty scary 😬 Plenty of High school drama and narcissistic silent treatment is an everyday thing here. Look elsewhere for employment!!! Oh yeah...be ready to catch lice,bedbugs,hit or spit on by the homeless population and there's no repercussions for their actions. As I said, youre on your own!! I would give this place less than one star if I could.

I’m home to get a new program I heard it was a really good program and I need it bad and from my medical group that’s assisting me they told me a lot about it and I did research on your facility and I need to get in like ASAP thank you