4/5 Daniel P. 1 year ago on Google
I
went
to
Central
Records
on
Sunday
to
check
it
out.
The
vibe
was
great
and
I
really
enjoyed
the
set-up.
While
there,
I
was
able
to
do
some
vinyl
digging
and
ended
up
purchasing
six
records.
I
went
home
to
play
them
and
found,
to
my
dismay,
that
3
out
of
the
6
had
very
noticeable
skips
and
distortions.
After
checking
their
Instagram
and
my
receipt,
I
saw
no
information
on
what
the
policy
is
when
there
are
issues
with
the
records.
I
waited
until
they
opened
back
up
today
on
Wednesday
to
return
the
records
for
either
my
money
back
or
store
credit.
The
gentleman
manning
the
bar
told
me
that
I
wasn’t
able
to
return
them
and
pointed
out
that
the
prices
of
the
records
were
“based
on
the
issue(s)
with
them”
even
though
there
weren’t
any
notes
on
the
records
that
would
have
indicated
that
there
would
be
any
issues
with
them.
Also,
there
was
no
signage
inside
the
store
about
return
policies
or
that
there
were
listening
stations
where
I
could
test
them
out
before
purchasing
them,
which
I
would
have
gladly
done.
**UPDATE**
An
associate
of
Central
Records
reached
out
to
me
and
we
agreed
to
meet
to
look
at
the
records.
He
tested
them
out
and
even
took
the
time
to
clean
them;
he
was
very
understanding
and
professional
as
I
was
telling
him
each
of
the
flaws
that
I
found.
One
of
the
records
particularly
stood
out
as
having
some
loud
distortions
and
he
agreed
to
refund
me
fully
for
it,
which
I
was
very
pleased
with.
I
think
that
the
business
would
avoid
issues
in
the
future
by
having
their
refund
policy
stated
on
their
receipts
or
if
there
was
signage
that
would
indicate
what
their
policy
is
and
that
there
is
an
option
to
test
out
the
records
on
site
before
purchase.
Another
thing
that
I
would
recommend
is
listing
the
flaws
(if
there
are
any)
on
the
packaging.
It’s
understood
that
the
price
is
justified
based
on
the
flaws
of
the
record
but
the
customer
would
have
to
figure
out
what
the
flaws
are
post-purchase.
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