Village Inn image

Village Inn

Restaurant Breakfast restaurant Bakery Family restaurant American restaurant Diner Brunch restaurant Pie shop

Family-friendly chain serving homestyle American classics such as chicken-fried steak & pot pie. People often mention good, service, time, server, great, free, breakfast, staff, amazing, order,


Address

4040 E Bell Rd, Phoenix, AZ 85032

Website

www.villageinn.com

Contact

(602) 765-0458

Price rating

$ $$$

Rating on Google Maps

4.30 (1.5K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 6 AM to 9 PM
  • Wednesday: 6 AM to 9 PM
  • Thursday: 6 AM to 9 PM
  • Friday: 6 AM to 9 PM
  • Saturday: 6 AM to 9 PM
  • Sunday: 6 AM to 9 PM
  • Monday: 6 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: good (19) service (18) time (12) server (11) great (9) free (9) breakfast (9) staff (8) amazing (8) order (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 David G. 1 year ago on Google
    The food tasted really good and was presented well on the plate. Our server knew what he was doing and was efficient. We came at the right time of day and had no wait.
    76 people found this review helpful 👍

  • 3/5 Johnny L. 1 year ago on Google
    Would have given it a 5 Star but the window blinds were horribly dirty and stained. Just would've thought after 2 years of closure due to pandemic most restaurants could've done a major clean up. Food was good.
    1 person found this review helpful 👍

  • 4/5 PM G. 3 years ago on Google
    Food was decent. Service was great!
    1 person found this review helpful 👍

  • 5/5 Kyle K. 3 years ago on Google
    Quick service, excellent customer service.
    1 person found this review helpful 👍

  • 2/5 Benjamin B. 1 year ago on Google
    There was the smell of sewage or mildew and we were seated next to a homeless woman who never ordered and kept talking to herself. The staff advised they can't kick her out. Not sure how any of that works but real customers should come first and take care of the smell. Even Waffle House can do better than that.
    1 person found this review helpful 👍

  • 5/5 Candice H. 8 months ago on Google
    Our server was amazing (so sorry I forgot his name - night server - we were there on Thurs 08/24) Would come back here just for him! He talked to us and called my daughter by her name!! Food was cooked well also, so bonus points for PERFECTLY COOKED over medium eggs!! It's a bit of a drive for us, but would do it again, no problem!! Thank you
    1 person found this review helpful 👍

  • 5/5 Mark W. 1 year ago on Google
    My wife and I stopped here for lunch. We have gone to Village Inn in the past, but unfortunately the one home closed. We both had dinner menu items. Everything was prepared correctly and arrived at the table at the correct temperature. Good food at a reasonable price. We will stop in again when we are in the area.

  • 4/5 Jamie L. 1 year ago on Google
    Rolled their eyes at a group of 7 with half of them kids. Definitely not who the waitress wanted. But they rallied, were polite and took care of us. Food was quite good.

  • 4/5 bread c. 1 year ago on Google
    I loves there grown up grilled cheese the crust was a bit werid but besides that it's amazing. The pancakes were fluffy and with quite the flavor. Overall it's amazing I really recommend this place

  • 5/5 Lydia W. 1 year ago on Google
    I would like to give a huge shout out to Ms Kathy!! On Thanksgiving Day, she fixed a mistake with my pie order. With a smile, kindness, and went over and beyond to make my family's meal memorable. Thanks again Kathy! You are just awesome.

  • 4/5 Angela R. 1 year ago on Google
    Service was great. However. I would have preferred my English muffins be more toasted. The hashbowns were nicely browned on each side but so mushy in-between. Shld have the auto option to tip 25%. Nice restaurant.

  • 5/5 Charles C. 1 year ago on Google
    Amazing customer service. Waitress was on time with drinks and checked back just the right amount. Definitely recommend this location especially for the time I went. Around 4 pm is when I went by the way.

  • 4/5 elias p. 1 year ago on Google
    Service was a little slow because of staffing issues. But once the food came out, it was worth the wait. Took home a Coconut Custard Pie...the best!

  • 5/5 Gerryn C. 3 years ago on Google
    Fantastic food and staff.

  • 2/5 Yvonne B. 1 year ago on Google
    Service was always great but today the server was clueless. It's free pie day and apparently they changed their policy about pie which is very unfortunate we where regulars for over a year and after today we probably won't be back. I received my pancakes late and probably wouldn't have at all if I didn't remind her and still no syrup asked the other server for a box. I'm not one to complain but like I said we were regulars and feel the old staff was friendly and welcoming.

  • 5/5 Cecil J. 3 years ago on Google
    Very clean! Throw away menus. Brought out condiments when requested. Partitions between booths.

  • 4/5 Shawn Stone CSCS FMS TPI K. 1 year ago on Google
    This has always been a good breakfast joint. Big fan of the scrambles and the free upgrade to whole wheat pancakes. Don't forget about "free pie Wednesdays" 😉

  • 2/5 Dougie N. 3 years ago on Google
    It's ok, just your average breakfast and lunch $29.00 for 2 people for breakfast...little high...pretty much like Denny's....

  • 5/5 Janice C. 3 years ago on Google
    The food here is limited but pretty good.

  • 4/5 K G. 8 months ago on Google
    We were excited to visit. Reminded us of family restaurants in the midwest. The food was delicious. Portions were not generous, but adequate, and the staff were very friendly. Most restaurants provide portion sizes that allow leftovers.

  • 3/5 Charles S. 5 months ago on Google
    It's a good place for breakfast, but if you decide to go for dinner, do NOT order the sirloin. I know it wasn't, but it looked like it was boiled, just lifeless and gray. Bland, chewy, and had to cook it twice because the cook thought medium rare meant well done the first time...

  • 4/5 Roberto 3 months ago on Google New
    The food and service was great! Took my uncle and 9 year old son to eat breakfast they both liked it. The atmosphere is a little older crowd, but people are in non stop for pies. Unfortunately I didn't try any on my visit.

  • 5/5 Chad W. 4 months ago on Google
    I frequently bring my toddler here on Mondays when kids eat free and he absolutely loves to go get his pancake bear breakfast every time we go. That’s pretty awesome. The only criticism I have is that sometimes it seems like the staff struggles to keep everyone taken care of when it gets busy. Overall though they try their best the food is always pretty good and the coffee is always top notch!

  • 5/5 Victor B. 5 months ago on Google
    We had a fantastic time with the family. And our waitress Jessica was phenomenal. Very prompt service, she was very nice. And made us feel at home. Definitely an amazing server. When you go ask for her, an take care of her. Well deserved I must say.

  • 5/5 Kazanna 6 months ago on Google
    My girlfriend insisted on it, and I wasn't disappointed. Great place, pleasant calm atmosphere and great portions for great prices. Got two full meals and a whole pie for less than what I usually pay getting fast food with just the right amount of attention from the servers and staff. Food came out hot and ready to eat very quickly and everything was perfectly made to order. Will for sure be back!

  • 3/5 Marie S. 8 months ago on Google
    I went on free pie day Wednesday the waiter gave us two choices of pie pumpkin and lemon meringue. Before this we had more choices. All the pies under 4 dollars. So we won't be back there anymore.

  • 5/5 William S. 8 months ago on Google
    The BEST breakfast ever! The pies are excellent! Great selection/variety. Very comfortable setting. Helpful servers! LUV Village Inn!!!!!

  • 1/5 Darnice S. 9 months ago on Google
    Incredibly slow. You will get eye contact but no one is interested in you being there. The manager saw me waiting but took pie orders without as much as a SOMEONE WILL BE WITH YOU. NOTHING! I was finally seated by the cutie with the lock. It wasn't his area but he sat me and eventually took my order. My food arrived lukewarm. Loc cutie, took it back but they microwaved it so it was then TOO HOT to eat. And if you know anything about bread, it becomes hard and unchewable when microwaved for too long. Now the blueberries are cooked. 🤮 And the coffee is awful. Aside from Loc Cutie, it was terrible! I didn't eat the nuked food and left. Do better. ESPECIALLY the manager who could have stayed home since he's so useless at work.

  • 4/5 Saundra M. 2 years ago on Google
    As a mom of a 5 year old with the requisite picky pallet, I'm always on the lookout for a family restaurant with a good kids menu. Village Inn didn't disappoint. My little one likes this place and so does her mommy. It's the new Denny's for my family. Kids eat free on certain days and then there's the pie selection, which is also free once a week. Orange is the decor color of choice and the walls adorned with framed quotes (some are quite funny).

  • 1/5 Joshua G. 1 year ago on Google
    We have been going here for the past few months.The waitress took forever to bring the food and our drinks was a bad waitress I got the 2-2-2 and the eggs where burnt the pancakes where cold,my friend got a Belgian waffle it was burnt.and we went on a Wednesday so free pie we had no problems before,all of a sudden this week my friend tries to use her senior citizen discount and we couldn’t get the pie for free and keep in mind we had no problems before. We won’t be returning to this horrible restaurant

  • 5/5 Nazirah M. 10 months ago on Google
    Our server was kinda slow honestly but I think the gentleman with the dreads was the manager made us feel very comfortable and cared about. I didn't get his name but his service was impeccable. Food top tier for sure. Will definitely be visiting again.

  • 4/5 Laura W. 8 months ago on Google
    Waitress was very nice. Food was good. Looking to have a light meal-no drinks just decaffeinated coffee. Place was pretty empty. Prices are reasonable. Good selection of food choices and of course they have pie. We didn't get any though.

  • 5/5 Karen S. 11 months ago on Google
    I came here with my family right before the Taylor Swift show. We all meet together with one of my stepmoms friends who had went to the Friday night show. I was going to go to the Saturday show. The food was amazing. I had a omelet, pancakes and lemonade. My family had a variety of different breakfast food. The village inn has never failed as in quality of food and quickness. I would recommend to come here. They have a variety of options for everyone. It’s not expensive and food tastes amazing every time. Plus it is fresh and filling.

  • 5/5 Linda W. 1 year ago on Google
    Okay first of all they closed so many of these places I had no idea where I was coming to. Once I got here it was easy peasy to pick up my pie. Not like the last time I went to village inn it was packed this time they had it set up very nice awesome people I looks wonderful

  • 5/5 B G. 1 year ago on Google
    I was helped by Jacob he is the best server ever he is so sweet and attentive. For the first time ever I felt like I was in my house when it was a restaurant. His AMAZING BECAUSE OF HIM I will be coming more often.

  • 5/5 POTUS R. 3 years ago on Google
    * TRUCKERS do NOT think thier high class, they think thier hungry and it is a respectable and sanitary and reasonable place with parking good food American Food Handler Standards.

  • 4/5 gary s. 3 years ago on Google
    Great pies! Can always talk my grandparents into taking us out to eat here for some reason lol.

  • 5/5 Tracy C. 3 years ago on Google
    Great prices and food. Go for their pies mostly. Good prices for the amount you get.

  • 5/5 Reba D. 3 years ago on Google
    Eczema food

  • 5/5 Amber T. 3 years ago on Google
    Friendly staff, relaxed atmosphere

  • 4/5 Tim N. 3 years ago on Google
    Village Inn was fine. Breakfast menu selections suit me. We had a trainee server who was still learning the ropes. You always know what you're going to get at VI.

  • 5/5 Beautiful G. 3 years ago on Google
    The food was amazing!! The server was absolutely on top of everything we needed. I ordered the Country Fried Steak Skillet with Country Fried Potatoes and added bacon and sausage to it. It also came with two eggs cooked anyway I wanted them (I had mine cooked over hard) and extra gravy with a side of 3 butter milk pancakes. There was so much food I couldn't finish it all. I shared half of it with a friend. It was so delicious. I also had ordered water with a slice of lemon and coffee with vanilla flavored creamer. I would definitely go back there again. It worth it.

  • 5/5 Lisa J. 3 years ago on Google
    To go food was packaged perfectly, order was perfect. Customer service is top notch 👍

  • 5/5 Russ & Rhonda E. 3 years ago on Google
    The best burgers/onion rings and excellent service. We feel safe from COVID also.

  • 5/5 victoria b. 3 years ago on Google
    Great food, great service from Robert, and it wasn't super busy.

  • 3/5 Leslie G. 3 years ago on Google
    Excellent Service

  • 5/5 Diana P. 3 years ago on Google
    Best pie and the thickest milkshakes always fast and friendly service

  • 1/5 Carmen P. 3 years ago on Google
    I going for dinner last night restaurant smell really bad I order rio grande skillet Whit carnitas but I can found any carnitas on mi plate mi tortilla it's really cold and hard like tostada mi coffee it's clear like tea I ask for more coffee to that manager but ignore me and mi husband I like village inn bit last night it's really bad need more serves like Brian and managers like Darin regional manager need put more attention on your service

  • 1/5 Julie V. 3 years ago on Google
    Was so yummy ,😋EXCEPT for plastic in my biscuits an gravy

  • 5/5 Jim C. 3 years ago on Google
    Great place and good food. I left to small of à tip,need to stop back and make it right.

  • 4/5 BrianD 3 years ago on Google
    Just a basic IHOP kind of a menu but wow... they have a wait staff that genuinely seems to care about the guests. Only complaint was that the kitchen area was extremely loud while there. Someone yells a lot and music was blaring from kitchen.

  • 5/5 Michael S. 3 years ago on Google
    All village inn locations are good. They are fast and their food is good. Their pricing is a little elevated. I will return.

  • 1/5 Dimetri A. 3 years ago on Google
    Could not get help when I walked in. Came in for a doordash order. Walked in with one guy and they helped him and once he was asked who he was there for they left me standing to wait for them to come back so they could see who I was there for. In my opinion it wastes time for me to wait for someone to come check on me when there is 3-4 people up front. When DARREN came back to the front he walked right past me while looking at me. Luckily someone that was either bussing tables or serving asked me if I needed help. I don’t appreciate this type of service. Plus if you guys swipe to say an order is ready for pick up then it shouldn’t take 10 mins to pick up. I will spend my money somewhere like black bear or modern market. Unless the manager can solve this type of issue.

  • 3/5 chris s. 3 years ago on Google
    As expected decent food decent service

  • 5/5 Paul G. 3 years ago on Google
    Food was great! I had the Thanksgiving meal!

  • 5/5 Douglas B. 3 years ago on Google
    Food was good and service was good

  • 5/5 Jackie L. 3 years ago on Google
    Every is nice answers questions if not sure what to eat

  • 5/5 Azher U. 3 years ago on Google
    Very good

  • 5/5 Brian W. 3 years ago on Google
    We have been several times lately because of Kimberly. She is an amazing server, and awesome person. Just seeing her passion for her customers makes us keep coming back. We came from a service background growing up,and it's a very " taken for granted " profession.. Management hopefully knows what an asset she is to the business. B and D Wells.

  • 4/5 rick m. 3 years ago on Google
    Fast and delicious

  • 4/5 Kien W. 3 years ago on Google
    Free pies Wednesday still exist

  • 4/5 Jon M. 3 years ago on Google
    No ham steak😥

  • 3/5 Rebecca H. 3 years ago on Google
    Ok

  • 3/5 Stephanie F. 3 years ago on Google
    Pies are always great. Food quality can be a little bit better.

  • 5/5 Sean M. 3 years ago on Google
    The people are very nice and food is consistent. Darlene and Diane are both servers we ask for often and they are like family after decades of service.

  • 5/5 D C. 3 years ago on Google
    Perfect breakfast!

  • 5/5 Corina W. 3 years ago on Google
    Food was good , service was good and practiced social distancing...

  • 5/5 Chareef W. 3 years ago on Google
    The service is excellent ! The pies 🥧 superb !

  • 5/5 Tia B. 3 years ago on Google
    I ordered pie online and it was ready when I arrived. First time trying cherry pie. It was very good!


Call (602) 765-0458 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Organic dishes
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup

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