Frank Lloyd Wright architecture represented in old and new ways throughout the property. The original property, as well as the pools and gardens, were designed by him. The accommodations are nice. The rooms are very relaxing, and you should definitely try to get a balcony if possible. The restaurants on property are okay, but not worth the steep prices. A quick Uber ride can take you to some great restaurants near the property. There is a center court, off of and behind the lobby, with fountains, evening mood lighting and a bar. It's a nice place to hang out, especially if you can get the seating areas around the fire pits. They do have bicycle rentals, which is nice as it's a good way to view the property. There's also an option to rent motorized scooters. The staff is above and beyond friendly, especially those working the valet parking. Check out the history of the sprites that were relocated there, designed by Frank Lloyd Wright and originally being in Chicago. You'll find reprints of old photos in the rooms. History abounds as you walk through the place, with descriptions to help lead the way. Overall it was a nice place to stay, but I don't think the value that I saw matches the steep price of the rooms.

Loved this resort for the service aspect. Rooms are a bit dated but still very nice. Housekeeping had to be called twice. I didn't like the price point of everything outside of the room and valet cost. Restaurant was good but overpriced, daily resort fee $45, room service $8 delivery fee???, and 20% gratuity. A $26 burger cost me $39. Overall a nice place to stay.

What an incredible experience & stay at the Arizona Biltmore. Even though it was 100+ degrees, it was one of the best vacations ever! The staff was exceptionally friendly, attentive and professional. Housekeeping comes every day to fix up your room, clean your sheets, etc. The food on the property was amazing, so we did not mind having breakfast , lunch AND dinner on the resort. The gym was brand new and had every piece of equipment you could want or need. If you need something to do, there's a beautiful shopping center with stores and restaurants and a casino 15 minutes away. I will definitely be returning to this resort, it was pure luxury!

The hotel itself is great. We loved our room, the pools, the grounds, the restaurants. The HUGE negative of this property is the Citrus Club. Do not sign up for that over priced, glorified airport lounge. Its essentially a big room with a snack bar, the small amount of ACTUAL food is plain and reused throughout the day, the bar is not even a bar but a little drink cart with only a small selection of cocktail recipes and, I'll admit some good wine selections but you'll never drink enough to make the Citrus Club price even remotely worth it. Do not waste your time and money. Go enjoy the resort!

The staff is exceptionally friendly and who are trained to help with any need. The Paradise Wing balconies are not private so not worth the upgrade. It would be nice if they at least offered a privacy screen between rooms. We loved the adult pool and service during the day however in the evenings, We did find it hard to find a quiet place outside without speakers.

All I can say is you get what you pay for! I've done my share of traveling but this has to be one of the nicest places I've ever had the privilege of staying. Everything and I mean everything was near perfect! The staff, any staff member I encountered me feel like I was the only person there. The room was beautiful next to one of their 7 pools. If you remember this post and you are lucky enough to have access please, please visit the citrus room! I can't give enough praise to the folks that work there. They made the experience all worth it!! Now the price is steep but after just our first day there my lady says we're coming back and she's right! Pay the money if you can afford it, go there get pampered and have an amazing time like I did.

We arrived at the resort for my brother's wedding (held at the resort). We were told all the "wedding party block rooms" would be ready by 11:00am since the wedding rehearsal was at 11:00am. Only one out of five were ready. We were repeatedly told they would put a "rush" on the rooms - yet they were still not ready until around 3:30pm. Thankfully, my elderly parents (in their 80's) were able to wait in our room. On a positive note, all the rooms were spacious and the beds comfortable. On a negative note - our room faced the Paradise pool area and we were forced to listen to screaming kids/adults during the afternoons/evenings. Not sure if the resort was low on staff or not but every restaurant and bar we went to, we experienced extremely slow service and we all felt the food was only "okay" given the "resort" prices. On a positive note, all the food servers were very nice. All of the above could be forgiven IF the resort had better access for patrons with limited mobility. We had to wait 15-20 minutes each time we needed a wheelchair to transport my elderly parents as the walk from the lobby/restaurants to their room was too long for them. Odd to me that security controls the wheelchairs and would not allow us to push my parents - only security personnel were allowed (which they were then tipped for...maybe that's why?). I even asked if there was a golf cart that could take them closer to their room/building, but was told there was not. I would have gladly paid to rent a wheelchair during our stay - might be something the resort should consider. The night of the wedding - the dinner was held in the Gold Room. The food was delicious!! However, there were about 6 steps people needed to traverse to enter the room. Thankfully, my parents were able to go up the steps with minimal assistance. I looked for another entrance or a ramp - but could not find one. I asked two servers how a person in a wheelchair would enter the room and neither knew. We have traveled all over the world and have stayed in some very nice resorts. We were extremely excited to be staying at the Arizona Biltmore and looking forward to excellent service and delicious food - unfortunately, our expectations were only partially met. Additionally, traveling with my elderly parents has given me a new perspective on "accessibility" and sadly, the Arizona Biltmore failed miserably.

Stop looking. This is the place to stay. Rooms are impeccable. Service is outstanding. My only suggestion is to not do room service. It's way too expensive for subpar food. It's not quite a paycheck, but you were thinking about that check when you chewed on dry food. (Refund please!) Spend your money at the bar or the cool ice cream shop. An extraordinary desert locale where you can feel special and be comfortable. Nice job, Hilton.

A nice place to throw some money around if you want to impress a special date. Can't really say much for the service it's mediocre like most waiters and waitresses in Scottsdale these days. Martinis were incredibly small and Incredibly expensive but that's kind of what you get these days at resorts in Scottsdale so that makes it three stars or average

We stayed at the Biltmore for five nights and were very satisfied with our accommodations. We had requested some specific needs when making our reservations and they were perfectly met. I've had problems with other hotels making false reservation claims, so this was a real positive outcome from the start. The rooms were spacious, well furnished, very clean and the beds/pillows were excellent. The buildings, pools and grounds are beautiful and so unique. All the pools are open at any time. I loved taking a swim or walking at dusk once it cooled off - they do a great job with lighting the buildings at night. I also took the tour and found the history of the Biltmore very interesting. My only somewhat negative issue was the front desk contacts seemed pretty aloof - very little warmth - both in person and over the phone. The room service personnel and our housekeeping unit were awesome. All were very personable and helpful. The room service food was timely and tasty, but the lunch/dinner options seemed limited. The vibe of this place is very special, and I would love to return!

⭐️⭐️⭐️⭐️⭐️We have had a fantastic Labor Day Weekend at The Biltmore. The property is beautiful. The architecture is wonderful and the lobby is fantastically lit giving the entire lobby corridor a high-class but Earthy feel. The pools are fantastic but the grand lawn and spire bar are beautiful. The entire resort shines at night. The property is expansive and is worth a walk around the different cottages and other small gardens after the lights come on. This resort jumped straight to the top of our favorites list.

Beautiful resort located about 20 minutes north of PHX airport. Great location plenty of on site amenities including adult only pools. Service is A1. So many warm greetings from staff and the quality of craftsmanship from the exterior of the property is so amazing. $70 million dollars went into renovations and you can definitely see that with the unique desert oasis landscaping seem throughout the property. Overall it was a beautiful and relaxing stay.

A wonderful experience. The rooms are amazing and very clean. The food choices are plentiful. I did not like that there was a large (more than 200 people) conference and no one was wearing masks.

Recently took my wife here for a short getaway. Beautiful location and great experience. Only wished we had stayed longer. Overall experience was great. Room service was a little bit on the pricey side so we ate out of the resort most of our stay. Will be bringing my wife and son back again.

This is one of my favorite places to stay. I have very fond memories from when I was a child and eating Sunday brunch there. It was amazing. Some of the rooms and style could use some updating. Still it's a great place. Hope you enjoy it as much as I do.

Rooms were excellent and well equipped. Loved the option of cup & cone take away for days you just need a quick bite. Overall grounds are beautiful and well kempt. Staff was cordial and helpful. Would recommend!

The entire staff was 5* plus. The bed was mediocre, and for that 5 gave the room 4 stars. The facilities are a great place for meetings and events, and everything ran smoothly. The pool areas are fantastic. The food, even from the cafés is fresh, beautiful, and healthy, or, just plain delicious. Rent an electric bike, or check out the history room in the main hotel. I personally love Art Deco, so even my eyes were treated little delights. If you need to travel to central Phoenix, you need to stay here!

Even though it is a luxury hotel, we found the Arizona Biltmore to be extremely welcoming and accommodating to children. The staff was so kind and patient. The rooms were impeccably cleaned. The pools were the cleanest “public” pools I’ve ever seen. The restaurant had delicious food and a broad kids menu. They provide pack and plays or cribs (larger than full size) at no charge. The curtains are blackout - great for napping kiddos! 10/10!

We came here for a party. The streets are really dark and not well lit . The hotel is really pretty , they have multiple bars and the pool was really cool looking . They have shops and food as well. The chicken wings were really good! 👌 its clean and staff is really friendly.

Pools are amazing, especially the slides. Rooms are warm and comfy. The room service is really good and they serve amazing burgers and fries. The receptionist who checked us in was very nice. There are some nice shops and things to see inside the hotel too.

Such a beautiful property, everything about my weekend here was fabulous. The conference rooms were spacious and food provided was delicious. The spa is an absolute must have experience, each detail was thought out and the environment is relaxing and stress relieving. My favorite was the delicious pina coladas at the pool. They actually were made with coconut milk and were drowned in sugar, would fly back here just to have another one! Thank you! I can’t wait to return again.

Such a beautiful space. Was here for a work event early October & had a fab time. The rooms are lovely and spacious. The staff are all beautiful and very nice. Early morning swim and hot tub was special. The food was delicious and the cocktails were strong. If it was not a work event I would loved to go down the big slide 🤣. Got a great pic with a huge cactus. Hopefully I will get an opportunity to go back

Fun fact I was told that the song dreaming of a white Christmas was recorded at this very resort. Outside of that the resort is a very self-sustaining all inclusive Vacation. You staying there for 4-5 days they have enough activities in food options that you will have a wide variety of things that you can do. So they're putting in a new golf course and other amenities so it's only going to get better from here. I would highly recommend this location great service.

An amazing and relaxing vacation! The cottages were perfect for our two dogs as they were completely sound proof and separate from the noise from the resort. All service and employees were exceptional, specifically our servers at the saguaro pool. The resort was spotless and decorated beautifully for the holidays. While the food was extremely expensive for what it was, the accessibility was great. We look forward to coming again!

This truly should be a 5 Star hotel! If you are looking for a high-end resort in PHX, this is an incredible option! I think Waldorf in general is one of the best luxury brands as they consistently deliver a great experience. I found this property to be incredibly unique with its layout and design. Gym - one of the best I have ever experienced at a hotel! I would stay here for the gym itself. Pools - plenty to choose from, it’s almost shocking how many pools there are. I did not travel with kids but it had a great mix of class yet family friendly areas. Service - Absolutely exceptional. A wonderful turn down service (they even wrapped up some cords for me with Biltmore organizers). Everyone on the property couldn’t have been more kind. Food - I had room service and got a great omelette that I really enjoyed. Outdoor Bar - they have fires and heaters everywhere. It was such a fun vibe! Plan on enjoying it throughout the trip. Overall thoroughly enjoyed this property!

Not up to par with other Waldorf hotels or the Ritz chain which is always on point. You pay more at the Waldorf and expect service and included amenities to be more than an average hotel. Such as a working AC that does not need a fan motor replaced, help with carrying 4 pieces of luggage upon arrival and not having to carry them to your room, quick resolve of getting a room changed for faulty AC and getting an upgrade on room rather than being mover to a lower floor, a clean room, etc.. At the pool we asked if there was any sunscreen and were told we could purchase it at the hotel’s store as compared to it being complimentary at the Ritz a couple of weeks earlier. Also at the Ritz is complimentary champagne upon check in and throughout the day. More impressive and contrasting was the Ritz offered a complimentary use of a Mercedes if you needed a car and they had more than one. They also offered complimentary food and beverages. None of this at Biltmore.

Everything about this place was amazing! The aroma in the lobby, the music around the grounds, the relaxing spa, the fire pit right outside the room and the hospitality was great. Menu could use some revamping but everything else was splendid, can't wait to go again!

Definitely lived up to its name. Pretty much exactly what you would expect from a four-star resort. The rooms were terrific and the golf course was nice too 😂. Spent 3 days there and honestly could have spent three more. My only gripe is the restaurant "MacArthur's Biltmore" as that whole experience was just a nightmare. You name it, the waitress did it. Simple things like asking for coffee and she kept bringing coca cola. Over and over. Just odd really. However, that probably needs to go on a review for the restaurant because otherwise this resort is absolutely a pleasure to stay at. If you're looking for a getaway and some golf, check this place out.

Amazing place! Even if you don't stay at the hotel, if you're in the area definitely check it out. Architecture is beautiful. Everywhere you look inside or out, there's something interesting to see. The service and amenities are outstanding. I didn't golf there when I stayed but I heard it's a nice course. Love this place and I'm looking forward to visiting the area again soon. 🙂👍👍

We absolutely love this place views, rooms, and location. Great place to get away. Service was great from concierge, valet and check in. All were attentive and accommodating especially Valet! The only thing was some places like the high end boutique stores and some guest were very discriminating. It’s all about ignorance so I can’t take it from our total experience. Will go back next year definitely and would love to take entire family. Great job Biltmore.

History of this hotel is enchanting… grounds are kept immaculate, service at the restaurant was top notch and our room was luxurious and clean. But when you are “paying for it” I expect that all members of the hotel staff from check in to check out, to be smiling!! and courteous and it’s just not the exceptional customer service experience we had with the hotel staff. Our Terra Luna Spa experience was good, but the Sol garden was very disappointing. Came early to enjoy the grounds but it only had a cold plunge and hot plunge (that was just a hot tub without jets). They had a salt room but by appointment only, so thankfully we didn’t purchase a day pass to sit in a comfy lawn chair next to the tennis courts. Overall it was a great nite away but a one and done experience.

This hotel is impeccable. The staff are friendly and courteous. The food in all the restaurants is awesome. The room we stayed in was large and fabulous. Played golf on the property and the course was in great shape. The Spa was awesome as well and an experience to remember for a long time. This hotel is a premier property.

The updates to the property are amazing! They did such a wonderful job maintaining the integrity of the history of the property and merging it with thoughtful and artistic updates. Well done. The rooms are very dated! Service was mostly wonderful and what you expect from a 5-star hotel.

If you arrive in the evening, make sure a bellman takes you to your room. The property is huge and the signs for the various buildings are not lit and it is very difficult finding the building where your room is. They are in the process of a remodel and my room had not yet been updated and it was very tired looking.My first morning the workman started with drills at 5:15 am.The pools are great and the food is excellent. Not Waldorf quality.

We attended a business conference at this resort. The people make a difference and the employees of the Arizona Biltmore made you feel special, met your every need, and did so expeditiously. I would recommend this resort for anyone desiring to visit the Phoenix area. The rooms were spacious and clean. No COVID issues here!

Where do I begin!? This resort gives you the feeling you're on vacation. Absolutely stunning in every aspect. You're greeted with friendly employees, the smell of something elegant and sensual the second the doors open. Move along to the reception area and yet greeted again with amazing, professional, helpful and kind staff. I took a day pass at the Paradise Pool and it's exactly that--Paradise. The water slides were fun as well!! Food is delicious. I opted for the Grilled Fish Sandwich and it was seasoned with flavor in every bite. Love this place. Will be coming back

Perfect stay from start to finish. Great staff, beautiful resort that has been updated and remodeled to perfection. Pools are amazing, the food is great at every spot, from the small cafe to Renata's Hearth. Staff is top notch and working hard every minute. Gym was clean and well-appointed. Even with high summer temperatures the hotel made sure that guests comfort was in the forefront, plenty of places to stay cool and cared for! This hotel is a landmark, the architecture is not to be missed,. they have maintained the flavor of the original hotel/resort without sacrificing any of the comforts that guests crave today!

The grounds and staff were incredible. We also had a drink at the beautiful bar and dinner at Renatas and it was superb. Our room however, left much to be desired. No major complaints but just incredibly basic. Unless you are going all out and paying 2000+ OR you will fully take advantage of the pool/grounds for the entirety of your trip, I wouldn’t recommend booking a room here. Our room was average at best, with no view and still $900/night. We spent most of our trip hiking/exploring the food in Scottsdale/Phoenix so the amenities did not outweigh the plainness of our room.

Lovely, great location! We hosted our son and daughter-in-law’s wedding rehearsal dinner here. The staff is friendly and accommodating. The food is top notch and the presentation is beautiful. We did not overnight as guests, but friends and family were very pleased with the accommodations.

My son planned to make his engagement proposal in the court yard garden near the cottages in this hotel. Many details were communicated to the staff at the Arizona Biltmore and all details were executed beautifully. We had staff follow up with us beforehand to make sure we were satisfied with the plans for the day. The cottages we stayed in were beautiful and my husband and I took advantage of the pools, the workout center and Spire bar. The decorations for Christmas were impressive, highlighting the beautiful architecture of the hotel. In this time of service staff shortages, this hotel has found many willing and wonderful people to make this hotel special. Thank you to everyone who had their hand in such a special occasion in our family’s life. A lovely yet brief get away from the Ohio winter. I hope to return again soon.

I’ll keep it brief! First time here! It did not quite meet our expectations but once we brought our concerns to manager Doug he immediately stepped up and did right by us! Doug you went above and beyond and we recognized that! And in top of that was super service by sever Bill! Both of these employees understand customer service! Gorgeous views, historic hotel… cant go wrong. A big thank you to you two gentlemen!

Really great hotel, wonderful pools, gardens, layout, quite a unique place. Comfortable well equipped rooms and great staff. I was on a business trip so cost was not an issue, but drinks and food were on the steep side. I would consider bringing my family here for a long weekend break for sure!

I had a wonderful stay during my company meeting (Urovant Pharmaceuticals National Meeting) that was punctuated by three acts of impeccable customer service. First, I was treated like royalty by the front desk during my entire stay. My room was significantly upgraded and I didn’t even have to ask for the upgrade. Second, Rosie (who was working one of the outdoor buffets) was incredibly friendly and easy to talk to. We enjoyed a fantastic conversation. She was very professional and respectful without being detached. She showed her warm personality and I needed that as I was going through a difficult period at that time. Third, Joseph (banquet staff for our awards dinner) went completely out of his way to prepare a special meal for me that accommodated my unique dietary needs. He was so eager to help me. His attention was so very genuine!

Best customer service from every single employee! Felt like royalty during our stay! Staff went above and beyond! Can’t wait to come back again! Made our 10 year anniversary so special! So grateful! The Arizona Biltmore is a treasure! Loved the tour what an VIP experience!! Just a very rare and special place!!

This gorgeous luxury hotel is in a class all it's own. The hotel is located on huge, sprawling grounds with giant outdoor green spaces (that double as amazing event spaces) and 7 gorgeous pools - one even had a massive water slide. I highly recommend enjoying these beautiful outdoor spaces just before sunset when the dessert sky is at it's most stunning and the air is getting cooler. The rooms are oversized with very nice finishings and a huge desk big enough for multiple people to work at (or play games on). The bathroom is large and come stocked with a backup of items you may have forgotten - like a toothbrush or toothpaste. The staff were all extremely kind and friendly, and went above and beyond, even though I was there with a large conference that had the hotel very busy. I highly recommend this amazing hotel and look forward to visiting again.

Stayed here for the first time for 4 nights. This resort is incredible! Everything is maintained to the highest quality and every employee I encountered had a "can do" attitude. If you needed help finding a conference room, they didn't tell you where it was, they brought you to it! The staff at the Saguaro pool was exceptional. They busted their tales all day, every day. Great place!

Amazing property. The rooms themselves were nice but not jaw dropping. They were of an older style with low ceilings. Outdoors was awesome. Awesome Art Deco architecture with a fortune of pools. The staff were great. Always very helpful and willing to go the extra mile. The food catered by the hotel for our event was good, but not worth raving about. I assume the restaurants were way better, but we didn’t take advantage of checking those out.

From the time we checked in with Alicia to check out with Ryan, we were completely blown away. At check in, Alicia explained the resort amenities, gave us complimentary upgrades, was extremely personable and polished well beyond her years. We enjoyed Orlando’s humor and service at the pool with drinks and food delivered to us by Parker. The gym was the best “hotel” gym I have ever been to. Functional fitness area, free weights, racks and bars, cardio and weight lifting machines. Top notch! At check out, Ryan even threw in gift cards to their ice cream shop. Will be coming back here any chance we get.

This hotel accommodates large conventions, weddings, and large families. A huge water slide and multiple pools to keep children busy. Music playing throughout the hotel, and plenty of places for large groups of people to hang out. Unfortunately, I've read there were updates, but I didn't notice that my room had any, it looked fairly dated. Just a note, if you're looking for something more subdued and quiet, this place is probably not a good choice.

This is by far the best hotel experience I have had in some time. Well appointed rooms and grounds. The best part are the people. Buddy one of the managers and Jordan at the front desk treated us like "royalty". Thank you for making my wife and my extended weekend great. Bob

My wife had a conference here and we stayed for 2 nights in July. I went to the gym, which has great and lots of equipment to workout! This hotel is one of the best places we have ever stayed at. The grounds and outside bar are just spectacular, the pool area is amazing. The Citrus lounge is another fantastic experience! The wines and food available is really good and the staff was like family, …. Really wished we had booked a longer stay at the Biltmore! We are planning on returning this fall to enjoy staying for a few more days, can’t wait to return!

Located in one of the most beautiful areas in Phoenix, this resort has a casual and laid-back yet elegant vibe. It is huge inside with several wings of hotel rooms, two bars, two restaurants and seven pools. I’m a pool person so the fact that there are seven 24/7 pools of different styles are a huge plus! I love that the pools were not crowded at all during the week. Room was clean, sleek and very comfy (with nespresso coffee machine and spa toiletries). Mine had a patio that overlooks beautiful gardens and pools. My favorite part of this resort is that every staff I met was incredibly friendly and welcoming. When I checked in, the girl explained everything in great details and gave me good advice on navigating the resort. The hostess and servers at McArthurs were extremely nice too!

The Biltmore is completely gorgeous and comfortable. There are many pool/lounge/food options to choose from over a multi-day stay, some busy and others more tranquil. Any purchases (food, spa, etc.) are definitely on the pricey end, as you would expect. Would love to come back!