1/5 ramon v. 4 months ago on Google
I
went
to
this
DQ
as
I
have
gone
many
times
before
at
this
location,
but
this
time
I
took
the
light
rail
with
my
niece
and
nephew.
When
I
arrived
there
was
a
sign
on
the
door
that
lobby
was
closed
due
to
staff
shortages
but
that
you
could
order
with
DQ
APP
and
if
you
needed
help,
To
please
knock.
I
downloaded
app,
placed
an
order
and
when
I
went
to
pay
I
got
an
error
message
stating
that
this
location
did
not
accept
credit
cards.
So
I
followed
instructions
and
I
knocked,
about
5
or
six
people
inside
with
headsets
so
I
assumed
they
couldn’t
hear
me.
I
knocked
a
little
harder,
3
of
them
turned
around
and
one
young
girl
signaled
what
I
assumed
was,
“give
me
a
moment”.
I
gave
them
10
minutes
knocked
again
and
was
ignored.
Therefore,
I
decided
to
go
around
to
the
drive
thru
window,
asking
the
driver
if
he
would
give
me
a
moment
so
I
could
do
it
safely.
When
I
get
to
the
window
the
young
man’s
reaction
was
“bro
what
are
you
doing?!?!”
In
a
condescending
tone.
I
let
them
know
my
situation
and
what
I
had
experienced,
all
of
them
stared
at
me
with
no
response
or
an
attempt
to
make
things
right.
So
if
you
go,
make
sure
you
drive.
I’m
no
saying
I
won’t
go
back,
management
should
be
aware
of
the
APP
issue
and
train
their
kids
a
little
better
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