Don't trust them because they're so inconsistent. This is the first bad review I've made in my life. I would like to give this place 0 star if I can. I chose to sign up for 3 month membership in Apr, 2018 with Niki. At that time, there were options like month to month, 3 months, 12 months, etc, and I clearly said 3 month only. They didn't send my the electrical or paper copy of the contract. After 3 months, I was continuously charged for two more months in July and August. I went to the store and talked with Niki in person about the issue. She agreed to canceled the pending charge in Aug and told me it should be removed from my account the next day. She also told me that she will send me an email which I need to sign and reply back for cancellation. When I asked her about the July charge, she said she could not change that in their system, so I called my credit card company to dispute the July charge as I only authorized them to charge my card for 3 months. The next day, the pending charge for Aug still got posted in my bank account, then I called CC to dispute Aug charge as well. One week later, I didn't receive the email from Niki for cancellation as promised, instead, I got an notification that my 9round account is passed due with $276 outstanding balance plus a voice mail from collection. I emailed the owner immediately that I need to cancel the account ASAP. The owner, Brad told me my contract says it's a month to month membership which I need to give them a written notice 30 days in advance for cancellation, and because I disputed the charge, I my account is passed due for 38 days, and they cannot cancel any policy in collections or being disputed. He asked me to pay otherwise my account will stay in default and turned over to an agency after 90 days. Until now, my account is still not canceled and I think they'll keep adding the bill to my account forever.

I LOVE this workout! I’ve never enjoyed going to a gym until I joined 9Round! Everyday there are different workouts to target different muscle groups. The trainers are awesome, friendly, and knowledgeable!! I can’t wait to go each morning! I get a great workout in only 30 minutes and can tell a difference in my body and how I feel. They offer a first free workout so you’ve nothing to lose by checking it out!

It’s a good place to go. Always different, can be varied to make it harder or easier depending on you level. Nice way to exercise.

30 minutes of serious all around cardio and strength training. In only a month, my wife and I have become stronger, and more importantly, healthier! The trainers are enthusiastic and knowledgeable. The best way to start our day.

Awesome workouts that fly by. 30 minutes a few days a week is totally manageable, and I love never having to think about what exercises to do or what music to listen to because it’s all set up for you. Just show up, work out for 30 minutes and walk away.

I had the opportunity to meet and workout with the new owners. Great attitude and energy! A great workout

Great way to get in a whole body work out in less than 40 minutes. With my schedule it can be hard to make it to the gym or class at a specific time. 9 round has a new class starting every three minutes and that takes off all the pressure of having to leave work at a certain time. They also have great coaches with lots of experience.

Great place always feel like I get in a great workout! The trainers are awesome!

I have been a 9Round member for about 3 years and this is without a doubt the best workout I've ever had. I love how there is no class schedule. Whenever you show up is when you start your workout. Another great thing about 9Round is how they change the workouts daily. You will never get the same workout twice. You will work hard at 9Round but the results you get will be incredible. At this Phoenix location, Heather is a true rock star who will make sure you will achieve your goals. Do yourself a favor and at least try the free workout they offer. You will come back.

Terrific workout that you can start on at a time that works for you. Awesome trainers. Thorough workout that is fun and goes by fast!

Love this place!!! Best work out ever! It’s only 30 minutes and you are getting a killer workout!

The trainers are great, the variety of workouts are fun and the 30 minutes fly by!

I have always struggled to stay motivated at the gym and never been consistent with my workouts.. but once I start this 9round It became a part of my self care, I enjoy the custom workouts they have and you don't realize how fast you go through the stations and also gets an amazing workout every single time you go!! The trainers know you by name, encourage you and want you to succeed which adds you a personal touch!! I have worked with Brad, Nikki, Joe, KT, Heather and all these are great motivators who encourage you and help to push you to work your hardest 9round union hills is truly a 5***** GYM!!!

I joined 9round last week and love it! It is clean, layout of the classes is wonderful, owner Brad is awesome, other members are great as well and pump you up while you workout together. They are great on explaining all the exercises. They also have social events you can attend as well. I haven’t yet but look forward to doing so in the future. I would recommend all my friends to try it and fall in love with the workout. Andrea Snare

I cannot say enough good things about this 9 round location and the trainers. I was in a fitness rut after COVID and found them by chance. It was the best decision I have made in a long time. It is my therapy and has become my happy place. If you need an atmosphere where you are supported, encouraged, and challenged... this is it.

LOVE this place. Incredible atmosphere and trainers who sincerely care about every single one of my workouts. They push me hard, know my specific goals and make 30 minutes a blast. I started training here in June of 2020 and have been coming 3-5 times a week ever since :)

This gym is the best 30 minute workout you can get! First let me start by saying that if you think a bigger gym is better, you are wrong. 9 round is small and mighty. The ratio of clientele to trainer is nothing you would see at a gym without it costing you a lot more money. Most of the times I’m there, the ratio is 6:1. You actually have one round where it is trainer led and you are one on one with the trainer. They modify moves if you have physical limitations or injuries. Brad the owner is high energy amazing! We had s group of us who belonged to a gym that abruptly closed and we were looking for a gym to accommodate a group that works out at 5:00 am. Brad was willing to change his hours from 6:00 am to 5:00 am as long as we committed, and we did?!! The workouts hit cardio, core, bodyweight and of course kick boxing moves. You can purchase heart rate monitors to watch on the gym monitor to see how you are doing. When you join, they give you boxing gloves and hand wraps. The monthly price is great and there is no contract?. I have found my new home!

I joined 9Round after an extremely difficult time in my life. I had surgery 2 months prior and had been battling an illness for 6 months. After a decade long fitness journey of 100 lb weight loss as well as fluctuations that come with life and being human, I felt pain and anguish like I was starting over. Joining a new gym made me extremely nervous as you never know what to expect or if it will feel like a shaming environment. Brad and Niki at 9Round welcome each person like part of their family. They bring an ease and comfortability that you rarely see in gyms or workout facilities. While they are there to help their members physically, it is obvious that there is a stronger need to care for people emotionally and mentally through whatever part of their journey they are in. I feel so blessed to have found them at the time I did and even more so glad to have Brad and Niki as friends.

I really love this gym, all the trainers have great positive and motivating attitudes that makes this place so easy to start a work out, also I love that both of my kids can wait for me to finish a quit 30 min work out. thank you guys!!!!!!!

Great instructors! awesome workout! Never a bad day at 9Round

I've been going to this 9Round Fitness location for over two years and have truly enjoyed the workouts and the trainers. The facility and equipment is always clean and they do fun events/contests to keep clients engaged. Over the two years, I have had some physical limitations and the trainers have always made accommodations without hesitation. I would highly recommend 9Round, it's a comfortable environment to work out in!

Most amazing workout ever. I felt like I workout every part of my body and it was so quick. 9 Round is outstanding because, Challenging workouts that change daily, Flexible start times (start on the bell) and An outstanding gym owner and training team. They have encouraged, pushed, and challenged me to do my best! The trainer round is always my favorite :)

I love the trainers and the process at 9Round. What an awesome full body workout on my own time. Already seeing results. If you have 30 minutes for self improvement, head to 9Round. You won’t be sorry!

I have trained at several old school boxing gyms/dojos and a few fitness gyms. Been training here for about 3 months. Love the schedule and routine, no appointments just go in and start training. Price is very reasonable compared to other similar style gyms. Brad and team are friendly, courteous and knowledgeable. They are always attentive to your body type and needs. Its helps other member are just as friendly. Gym is always clean and organized. Great spot for a intense quick workout.

Stopped in to work out while I was visiting my daughter in Phoenix last week…in a word, the experience was AWESOME! Brad me feel like I was at my home 9Round in NC, and the members were all very friendly. I appreciated Brad’s high energy, and even brought my daughter one morning for a workout…she was very impressed! Strongly recommend for anyone considering stopping by…and thank you, Brad, for your hospitality! (WHO DEY?!?!)

I love 9Round! So convenient to just come in and get a complete workout in less than an hour. The trainers are great and they modify the workout for me if needed. Also, punching and kicking the bags feels like great therapy to me! 🤣

I love this location and style of workout. It makes it easy to prioritize consistent and regular exercise. This location is conveniently located, easy parking and incredible trainers and owners. Highly recommend them and making this your go to gym.

I love 9 Rounds. I love the staff, the workout and the people that work out there. I love the fact that no matter which day you go, you will get a full body workout every time. Some places you only get certain body parts on certain days so you have to go every day to get a full body workout. 9 Rounds has such a great energy and I don't get bored. And I get bored very easily.

I love this gym! I wish I didn't have to leave. The trainers are really fun and friendly and great at motivating/coaching you through the workouts. The workouts are always challenging and fun, so you don't get bored!

11/10 recommend. Owners Brad & Nikki are awesome, and make everyone of all skill levels feel welcome. Was visiting Phoenix for a month, and needed somewhere to box/keep in shape. The pricing is incredibly fair (I pay 3x as much back home). What stood out to me is the sense of community with the members, and how welcoming their gym is. Phenomenal gym. Dan N

Clean gym. Convenient. Always positive energy here. The trainers rock and everyone is friendly. 5stars nothing less.

Valentines Day workout at the best gym on earth. Thanks Brad and Kloe . ❤️❤️❤️

I can't say enough good things about this gym and its exceptional trainer Shannon…and Melissa! From day one, I've been blown away by the level of expertise and motivation brought to every workout…they truly inspire you to achieve your goals. The facilities are top-notch, always clean and well-maintained. What sets this gym apart is the personalized attention and fun atmosphere…all in 30 minutes! The positive, fun, and welcoming atmosphere keeps me coming back for more. If you're looking for a gym that truly cares about your fitness journey, this is the place to be!

This place is where every athlete can maintain or achieve his or her fitness goals in an environment that is not intimidating or difficult. Having this community and leadership to workout with keeps us motivated and excited to return. Goldilocks is making this studio the best place to burn fat, gain muscle and improve the quality of your life.

I absolutely love this 9Round! This is the best, most efficient workout I've ever done. It is an addicting workout and so much fun! I go to 9Round because I want to, not because I have to workout. I love the trainers(Brad, Nicki, Cassie & Heather) they are amazing and very helpful. They make sure you have the correct form or show you a modification if you need one. I love that 9Round doesn't have scheduled classes. Come and go when it's convenient for you. And it's a complete workout in only 30 minutes!

What a great place to work out. Show up any time and you leave 30 minutes and 500 burned calories later. Brad and the rest of the trainers are great. You have to try 9rounds, especially this location.

Trainers are great and provide personal time to every member. Flexible time and 30 min workout for complete body makes it easy to visit any time.

I’ve been coming here for a little less than a year and it’s so fun! I look forward to coming every week!! Brad, Nikki & all their trainers are the best!!

I love this place. If they were open 7 days a week I would go. If u want a challenging full body workout with no class times and a great community start calling this place home.

I love 9Round's flexibility! I'm always struggling with consistency, given my fluctuating work/kid schedule. Being able to come in when it works for me, have a trainer there, and run through a hard-hitting 30 minute workout has been a game changer.

Awesome kickboxing studio!! Nice and clean, big bathroom for changing if needed (great for stopping by on the way home from work), and a staff that couldn’t be more welcoming. This is a great option if you need a lot of flexibility with your schedule because there are not set class times! You walk in when you are ready and go through each station one on one with a trainer. Highly recommend!!

This is the best gym I have ever been a member of. Workouts are fantastic (and adaptable for all skill levels including modified to work around injury or more challenging based on skill). The trainers are very knowledgeable and make sure you have correct form, explaining what exercise is working and encouraging you to press on! Strongly recommend 9round! Best workout around!

Great workout with trainer included. No repeated workouts.

Great trainers help you get the most out of your 30 minute work out

Everyone is so motivating and friendly and enthusiastic and it makes it fun, energizing and a workout I actually look forward to every single time!

Love this location!! The workouts push me and my goals. The trainers are so personable and make every experience here amazing. My workouts are my favorite part of my day due to this awesome team.

I've been a member for over a year now and I love coming in a very regularly basis. The location is very convenient and the staff is very friendly and very encouraging. For not knowing anything about kickboxing they do a great job of walking you thru everything. I've been very impressed and happy with how the gym is setup!!!???

Best place ever no complaints trainers are awesome and owners are fantastic. Lots of couragement to finish when your exhausted the workouts are hard but worth it in end . You just do what you can do. Best thing for me by joining thank you so much I truly love coming here

This is a great facility. The trainers are amazing and push you to work hard while still having fun. It is a full body workout which I love and is 30 minutes out of your day. I don't mind giving up 30 minutes of my day to see my 4 pm group and having some fun.

Awesome

One of the many reasons I love this place is the good energy I’ve experienced with each trainer, (including the owners) & every 9Rounds trainee that I’ve had the pleasure of meeting during each and every one of my 9Rounds sessions ....not having to schedule a class to attend is another motivator for me ...I love this workout ? 8/3/18

Love this gym!! Never the same workout and there’s always a trainer. People are super friendly and helpful. It doesn’t matter what level of fitness you’re at, you’ll enjoy every workout!

awesome place for a quick work out

This 9Round feels like such a family the trainer are all so nice and accommodating and answer all your questions with ease. I love this place not only because of its atmosphere but because it’s such a fun environment to workout in.

This gym is amazing and meets my needs as a work from home mom. I am able to go in when convenient for my children/ work schedule. The trainers are accommodating letting me work out with my baby there. There is nothing better for stress than getting to punch and kick things!

The owners and trainers here are amazing. A different workout every single time keeps me coming back. Nothing better than working out on my schedule.

Excellent trainers, only 30 minutes and no class times! A lot of cardio and you will definitely be sweating! Perfect for all fitness levels.

Great trainers, dynamic workout - the best 30 minutes of the day!

I am regular in 9 Rounds Gym , Union Hills , Phoenix from past 2 months and I highly recommend this to anyone who wants to lose fat and stay fit the right way. There are no restrictions on timings and it's just a 30 min full body workout which is amazing. The trainers are so helpful and give individual attention to each member which is the icing in the cake. Just visit them once and get hooked for life ??

Absolutely LOVE 9Round and the Union Hills location!The trainers make it so personal but I also love the group setting. Every day is different so I never get bored.

Fabulous! Nicki, Brad and Heather were great to work with. I walked in not knowing anyone and I immediately felt like I was part of the family. They were knowledgeable and kicked my butt. I loved it!! Thank you! -CCL :)

Went in today for my free workout to try out the concept. I was very impressed by the trainer working today. He was incredibly friendly, positive, and enthusiastic. He spent time with me and the other two folks who showed up at the same time we were working out. He explained everything thoroughly and made sure I had a good time & workout. All in all, I'm not sure this is the best gym for me but as a concept and with the staff I encountered I have to say it is flawlessly executed and I'd recommend it if you're looking for cardio kickboxing.

Absolutely LOVE the amazing owners/trainers Brad & Niki and I love the convenience of coming anytime, no classtimes!!!!

9R has been the one “gym” that I’ve really enjoyed. Even after life happens and you find that it’s been a few months, you’re welcomed right back. I’m looking forward to jumping right back into the swing of things.

I tried Az Medical weight loss, Red mountain weight loss and the only thing that got me under 200lbs and loosing inches was this amazing gym. The workouts are amazing the trainers are smart, they push you and they even have some good nutrition tips. There is a great since of community and lots of variety you will never get bored.