Staff is horrible, making fun of people who are mentally ill. They will mock you. They will treat you like dirt. A few of them definitely care. Most of them don't. It's honestly sad. I was here for a few days before I went somewhere else where they respected me and cared for me. I was fine after a week at the new place vs my week at Connections. I was given drugs that made me tweak out. They wouldn't listen to me. Screw this place. They should not be allowed to work with patients.

I had the worst experience and never felt so humiliated and not taken serious. I went in because have bad anxiety and paranoia. While I was in their care I was not able to get any medications till 9pm rx time for patients. So I had to deal with anxiety all day. I got to see a doctor and he advice to change my anxiety pills due it was not working. I told him I feel I made a mistake by coming in to get help because I was suffering from anxiety all day in their care. Also when I was released I realized I didn't have a script so I went next door to see my psychiatrist to make sure I am taking the right medications..... That is when it got worst when I was treated like I was a drug addict. Was told there was nothing they can do. It did not seem right to me. I asked questions and they couldn't answer but to tell me I had to step out of their lobby. That hurt.... I walked out crying because they didn't take their time to listen to my concern. I called out to then on my phone when someone finally listened and asked the doctor why... He wanted me to take the same medications. Same doctor that told me I should try something else for anxiety. And that could of been better info then nothing. I am really disappointed because I like my psychiatrist there and I listened to her recommendation to stay there. Worst days ever..... :(

My husband was there three weeks ago and I got to see how the new staff and some regular ones where all so nice and helpful, I usually been taking my husband here for years when he has breaks downs or needing meds this place is my first option. But I like to say thank you for your service and help. Staff you all are doing a great job 🙏

Awful. No therapeutic care! This place was poorly ran and you had a lot of doctors and nurses who acted like they didn’t care or were inconvenienced by asking questions. I can in after a recent suicide attempt just for medications and they recommended I stay and the doctor told me there’s be therapists and social workers who are there to talk to me and make me feel welcome and help me process my feelings. THAT WAS A LIE! You can show no negative emotion without being threatened to be petitioned and you can’t even get upset without threatening to get petitioned. Honestly worst psychiatric place in my life! I was there volountarily and when I discussed wanting to leave they made it seem like that wasn’t an option. No one cared about my complaints. Very rude and uncaring staff. Some staff there seemed very power hungry and seemed to enjoy intimidating and belittling patients in front of other patients. I’d rather have been in jail

Its not a fun place to be, but my experience was probably as pleasant as they could have made it.. If I asked for a medication to help me sleep or to calm down, it was given to me within 5 minutes. Everyone was extremely nice, especially Robert, who made me laugh a lot and I think he should never be replaced. He also deserves a raise. The only thing was this creepy blonde female staff member who took the rules way too seriously. I get you have to keep the shower door cracked, but 4 inches is way too much. I could see people out there and they could see me. And she kept looking in at me. No other staff member did that but her. She needs to calm tf down and stop violating people. Theres nothing in the shower to hurt myself with. Take my scrubs if u think I'll choke myself with them but leave me alone. I dont think these types of practices help people with suicidal thoughts. Ive never wanted to kill myself more than when I was there. They take away everything that brings you pleasure. I couldn't have my nighty that Ive slept with since I was 10, no phone or way to talk to your friends and family, no pillow, but the staff are really nice, which I why I still gave 4 stars. The practitioner (Lauren I think?) Was super nice, Joe was really nice, and there were two other women that were really nice too. One that liked twilight, and one with pink and black hair that took me to the lobby at the end and stuff. They had fishy crackers too.

This place kept my ID after I was discharged from an overnight stay with police recommendation and escort after an epic meltdown. I needed it a few days ago and noticed it wasn't in my purse or anywhere else. They didn't tell me to pick it up on the way out nor put it back in my purse or other bag. I keep calling and calling about wanting to pick it up but no one answers or calls me back. I'm thinking of just going there myself to get it. Plus it was super scary they dont put you in your own room ..you're in with general population sharing the same room with recliners. I wasnt able to get my nightly medication and instead gave it to me the next morning (including my birth control which I take each and every night so I didnt take it the previous night) I was also really distraught about my relationship breakup and I was threatened with a longer stay. No compassion whatsoever. The other inpatients seemed more compassionate. This place just made me quit thinking of self harming myself.

I went in crying and was having a mental breakdown and needed people to talk to and meds for work and they took care of me really well. No more crying for no reason and got some really good sleep! Thank you so much!

I stopped in less than 24 hours of coming to Arizona. The nurse who took my temperature did a little too much but made amends soon after. I went to get a formal diagnosis for one issue but did not get that resolved. I put my stuff in a locker and headed to the back to speak with the appropriate individuals and when I got done my name had been written on the locker instead of giving me the code to retrieve my stuff for myself. The doctor did his job, however what I was prescribed does not pertain to what I went in for. I was given additional assistance in terms of locating a place to stay, which I am grateful for, however, I am just now even being comfortable discussing my own mental health issues and with everything that happened I don't feel as if I was truly treated fairly. I believe I am to have a follow up, but I am skeptical at this point.

I think this place is great. I am transferring clinics so my meds stopped (I have bipolar) and connections has never turned me away and they keep my meds filled. The doctor is super understanding and I always leave feeling much better about myself. It’s a little nerve racking at first but it’s worth it.

My child is currently dying in this facility. She needs medical care. The first time I got someone on the phone, they stated they are not able to provide medical care. I have called so many times, asking them to transfer her to a hospital. No answer, and when they do answer they will only take a message, and never call back. This is not a safe place. How does this place even exist? This facility is letting my child die, and I've tried everything I can think of. I called the police, they say it's not their job. My daughter has been suffering from end stage liver failure for years, in the last few weeks she had shown signs of hepatic encephalopathy ... mental alterations related to liver failure. And now, this young adult girl is sitting in a mental house. I have seen these places. My child does not belong there, she needs medical help, her liver is failing.

Takes hours to be seen first time and they treat you like a new patient every visit, so I've waited almost 3 hours just for a refill.

Thankyou for taking my son in and transferring him to get further help. My son is a good person and I wish you could of been able to see that side of him. But because of circumstances his behavior is not the best right now. Again thanks though so now he could get the help he needs again and overcome this like he has before. God bless 🙂 Only thing I didn't like when filling out papers for my son was one worker laughing at him. Then there was another lady worker that was rude to him. Other then that no issues.

Thought it was weird how they played passion of the Christ and con air and a bunch of other weird movies that you wouldn’t think they would be showing people who are having mental issues