I love this location. I've been in Phoenix almost two yrs and this is the only one I will come to. I love the people that work here. I've dance, sing and vented with these awesome people. Service is great!!! Keep up the great work❤️❤️❤️

Service was pretty poor there today. Wasnt crowded at all and had to wait an hour for our food. Not impressed at all.

Over salted. Overcooked. Missing silverware and condiments like sugar packets. Service was haphazard at best, and I felt ignored each time I requested assistance. The hot tea water was tap water and room temperature. Plus a little grief about the darn QR code? Give me a menu please like I asked nicely for. Y’all can wipe a menu down right?

Never have a good experience here. First 2 times I waited WAY too long for service. Won't go there again. Any Chilis at that!

We did the meal for 2 for $25. The guacamole was fresh. I got the mango salsa and Rick had the cajun pasta. Both were good and we are taking a slice of cheesecake that is plenty for both of us. The downside was it took almost an hour and a half for the two courses to come out and get our check.

We came in for lunch. Both ordering burgers. The bacon rancher I ordered. It was delicious. The fries are always "on point" for those from today's generation. They had a nice selection of hockey and basketball on the TV. Our server Andre was an amazing guy. Very friendly. Its not offen I have a server who does more than just give me food and take my order, conversation and personality are why I like eating out. Chili's is hard to ignore as a nice little chain. They outlasted most of the Sizzlers for a reason. Will be back for hockey and fries any night of the week.

I went to this restaurant today around 1:00pm with my family on Dad’s day. I waited for about 6 min by the reception desk, but no one received us. I didn’t have any reservation. About a 6 min wait, no reservation, not a big deal. The problem was not waiting but when the staff was moving across and looking at us there was no smile, no one said someone is going to be back soon or something that assures that we will be noticed. But their attitude was not welcoming. Will not be going back. I thought there other restaurants striving to provide pleasant reception and service. Provided 2 stars because I like Chili’s

Wow! This place is a mess. The service is deplorable. Sat waiting for my server to even greet me. She passed me by a few times didn't even acknowledge me lol. Then when I asked the hostess for a drink while I waited for my other guests to arrive she asked the bartender to get it. She didn't say hi or greet me either, however she did get my Heineken...$7.16 for a bottle of Heineken lol. She said you are welcome when I thanked her so that's nice. The server told me that there are only two servers on instead of saying hello. In other words her first words were an excuse for her terrible service. I fully understand being short staffed. Not being kind and explaining or even saying hello before you offer excuses really isn't cutting it. No one here cares until they can get to you then it's ridiculous how one is treated. Almost like they are doing you a favor to give this service and over charge for things like a bottle of beer. I can buy a six pack for the same price as one beer here. No manager has come to wonder why I am not going to eat here or why I cancelled the rest of my guests We won't be coming back here. Now I'm upset

MILITARY PRECISION: Richard Long runs a tight ship. Want to dine like a king but ball on budget, ask Rick, he will lead you to the land of plenty at this Chilis. My Diet Coke was served on a platter and the crispers were crisper than crisp. Give him a ring, he will be sure to recommend you the best trio of delectables. Take a date and sit in their intimate 1 seater booths, you’ll be sure to impress. Mr. Long knows hospitality and a good time so show him some love and spend a dime.

Service is constantly amazing, by far the most enthusiastic and thoughtful staff. Food is great! Whether you decide to get something small or big meal to eat, never disappoints. Fantastic place to bring along family or friends.

On 11/23/23 my daughter and I stopped into Chili’s at 513 Bell Rd. to have lunch. Our server and his service was excellent. The food was good I had a Burger and fries, with the 3 for 1 deals it came with a drink and soup. We walk out only paying $24.00 for both our lunches. Overall on of the best dining experience I have had in a very long time. PS I really enjoyed my Loaded Potato Soup yummy

Andre was our bartender/server! Never had better service at a Chili’s. I’m sad this location is no where near where we live! He made me a margarita with their fresh sour and it was amazing! Couldn’t decide between two sauces for my boneless wings and just picked one. He surprised me with both sauces. Really cool guy and the food was really good this time! Thanks Andre!

They did very awesome getting us seated and having our orders taken. The server was very accommodating and was able to communicate with us fluently. We came for food and enjoyment and left exactly with that. We will definitely return again for more food.

Typically the food and service is good at this location. Food quality and presentation varies from visit to visit but is decent enough for price

Had a great lunch with my son. Great food and great serve!?

AMAZING FOOD, BEST LOCATION, BEST PEOPLE. The 3 for $10 can’t be beat. I just wish they had the side upgrades to cups of soups online for the $1 extra that I have to call in to get. Regardless, I used to hate on chili’s, now it’s in my top three faves. They’ve done a fantastic job during Covid too with the service and all. Chili’s I underestimated you greatly, and sincerely accept my apologies. Chili’s is GOLD. I recommend the baked potato soup, crispy chicken crispers and the original chicken crispers, shrimp tacos (ALWAYS TENDER AND FRESH!), and the bomb Cajun shrimp or chicken pasta. Those are my faves at least, and I wish I could find your baked potato soup recipe online. I am HOOKED!

Great customer service, so nice we were able to sit down and eat.

Always love the variety of food. And the taste is amazing as well.

This place kills it every time we go, great food good service.

Chili's is always delicious. From the chips & salsa to an amazing burger. Chicken enchilada soup is warm and comforting! Bob in the bar is great. Always remembers us. Always gets the order perfect!

Waitress was nice but the service was slow and the dessert took forever.

Food is pretty good When you pay ?

Awesome

Great value with the $10 meals and bottomless chips and salsa. This place beats the competition at prices on par with fast food places

45 min wait on a thursday afternoon.

Chili's is my favorite dine-in restaurant for lunch and dinner when traveling. The food is consistently good and there is sufficient variety to please me even with my dietary limitations. Burgers, baby back ribs, chicken dishes... All good.

It's Chili's, nice place for a quick meal

Our burgers were charred burnt. We sent them back. The GM came out. She offered to re-make them. We were in a hurry and could not wait for another. We were not offered a comp meal. Obviously she did not care. Out of the goodness of her heart, she did not charge us for our iced teas lol

Always great service,as well as great food

Had a salad for lunch. Good food and good service

Waitress was super awesome.

Great food

Good service decent place

Great place for a fast lunch!!

Always an amazing experience here!

Nice family spot. Never any complaints

Love chillis i absolutely love they bowl of chilli with spicy ranch sauce

Fran was awesome!

My only criticism is that I think the restaurant could use a deep clean. I could be wrong but it feels grimy in there but I'm no health expert. The food was great, service fantastic, prices are fair.

Food and margaritas...what isnt to love about it.

Food was surprisingly good. My kids loved it.

Service suffers a little when they are super busy but everyone is friendly and food is always fantastic ?

Great service and food

Normally this chilis is pretty good, tonight was an anomaly. The kitchen took over 45 minutes to get us our food and it was cold. Steak was overcooked but cold. Notbsure how that happened. Chicken was cold and the sandwich was not to chilis normal standards. We will go back, but tonight was not a good showing.

Alright, I don't know if it's because COVID had ruined restaurants and I'm happy they're back or what but today was a great lunch. Normally not a fan of Chili's, if I'm being honest, but I usually go with my bud who's a big fan. First the food was actually good, side salad was wicked fresh and perfect portion. The margarita chicken was super moist and full of flavor. Did the 10 for one, and got the margarita with it, too. It's an up charge but you get plenty in a shaker at your table. Tim was our server and seemed legitimately happy to have tables. He took care of us nicely and had a freaking great attitude, perfect for a Saturday afternoon. My experience was so good that when I get back home I'm going to have to reconsider giving my local Chili's another chance.

Social distancing and pleasant staff.

(Translated by Google) 100% recommended .. excellent food and attention ... (Original) 100% recomendado.. la comida y atención excelente...

Open late. Walked in 10 minutes before they closed and still hot served.

Great staff, food was ready faster than expected. I can't complain.

Seems like they didn't care how long they made us wait to sit us at a table, so we left

We love the fajita's! And Andre is a fabulous bar tender

Had to send my husband steak back twice because it wasn't cooked correctly. Service was good.

Food is great!

They have lots of spots to park out front for carryout. The waitresses are really nice bringing out the food to my car. I really appreciated them constantly checking up on me to make sure they had my order and to make sure it was brought out to me on time. They came out a couple of times to make sure I knew they were working on my order, cuz it was kind of big. The food was awesome and it fed my whole family with a whole bunch of leftovers.

I had a bad evening. But there was a male waitress had a positive attitude. I just drop my evening and just enjoyed my meal. For got the waiter's name.

Great food and cocktails. Awesome service. We will definitely be coming back soon.

Great food and service I am a heart patient and I have got to eat healthy The salmon was perfect along with the Broccoli perfect!

The food was as good as ever. The experience was not as it used to be. Starting with having to wait outside..."ya gotta do what ya gotta do" I get it. I haven't been there in a while and there's a new "system" including a digital menu - The "seater" assumed I knew about it & how it worked (I didn't). The digital menu is actually not a bad idea once you find out how it works (it's not hard) Note - this is not a complaint.

Our waiter was really nice. We changed our order to take out and he gave us a drink for home. I know its probably just unlimited drinks. But he was a nice guy.

Excellent food and service, friendly staff. Great lunch place!

One of the better chili's I have been to. Great burger good server lots of tvs.

texmex and service at this location is super good. Service treated us so kindly. The bill was good for what you get. I can see why they have so many great reviews.

The food blew me away, our server named Andre (Spelling) was awesome. He was very on the ball about my needs. 100% I am coming again

Went to Chili’s for my first time ever. Worst experience ever the waitress was attentive but that’s not what made me choose one star, if I could I would give it zero stars, actually negative stars. This place does not practice social distancing once so ever! When I went a person was coughing his lungs out, During a pandemic it’s very scary when someone is coughing uncontrollably with no mask what’s so ever I went hungry but left not even eating my own meal I paid for (because the manager made it seem as if I didn’t pay the server would have to pay) very poor management. Once I explained my issues with the manager she insisted that the restaurant practiced social distance but I highly doubt it. For my first time trying chili’s I think it would be my last

They really need new management in this location, waiting a good forty minutes for our food is really not good customer service, we sat down and it was 15 minutes just for them to take our drank order. This isnt the first time we had to wait this long either. Food is good its the waiting that really sucks!!!!!!! Come on people!!!!

My sister and I visited this location for the first time today. Her hot water for tea was not hot at all, and barely warm, and we had to flag our server down to get the sugar she asked for, and another server got her some actual hot water for tea. My meal was good but hers was overcooked and overseasoned. Our server was nice but I think she was distracted. Sunday after church and all, is my guess. Because she had a good attitude, I didn't complain and I gave her 20% tip. I'm hoping this is a one-off for this server, she really was nice.

Service was not great, but the food was tasty.

Had a ggod time bartender was on point with the drinks and the jokes.

Always nice and enjoyable. Online ordering for street side pickup is smooth as well. Try the Margarita Grilled Chicken!

We split the fajitas and everything was excellent.

Food is always fresh and tasty! I love Chilli's beer paired with a nice rack of ribs and to finish, a chocolate molten lava cake.

Last night we had the two for $25 dinner deal, and it was excellent! The food was hot and quite delish! But I think what made the entire experience worthwhile was the service; our server was very pleasant and always smiling. I will definitely go back to this Chili's location again!

Food was the bomb !!!

Good food.

It's Chili's. Nothing terrible, nothing excellent.

Good food & along with a variety of drinks. Easy checkout.

The service and the food were great. We really enjoyed it.

Food quality was bad

Always good

(Translated by Google) Very good service I love the grilled elotitos (Original) Muy buen servicio me encanta los elotitos al grill

Friendly staff and good meal

Placed an order for 2 bowls of chicken enchilada soup and a sandwich to split with my wife. The soups were only the small cups and they were only half filled. Yet I was charged for the full order. Very disappointed in chili's won't order for pick up again.

Great, we eat at Chili's often.

Very nice and friendly staff.

Just had the ancho salmon with a side of coleslaw and loaded baked potato.. everything was perfect and hot.. I was totally surprised and happy by their service and the delivery service by Doordash.. definitely call them again during these COVID times

love the ribs

I mean, it's Chili's. It's alright. Our service was really good. Food was fine.

I love Chili's

the southwestern eggrolls make me forget about wendys twitter account

this place makes amazing food

texmex and service here is quality. Loved this place from the first taste. I think I might become a regular.

One of our favorite places to dine, especially with their 3 for $10 meal option!!!

Good

Shawn was our server and did a great job. The food was delicious.

I must agree with a previous review, this is the worst Covid safety I have ever seen. We were seated between two packed booths. We got up and moved to a safer booth. It was 3PM so they were not busy. Then they seated a party across from us when there were much safer options. The unmasked waitress leaned over us while talking to grab the payment machine. No workers had masks. And....the food was mediocre.

Taylor my server was so sweet and kind! I will definitely come back and I will ask for her. Her customer service is awesome and I appreciated that she treated me so well. Good job Taylor, thank you!! 😊

Came to this location after trying to go to Arrowhead location. Arrowhead had an hour+ wait time even though there were tables available, because their kitchen was so backed up. So we left and went to 7th street & Bell location. We were seated with 5 minutes and had our order in within 5 more. Waitress was super nice and accommodated all requests for different condiments, drink refills, etc. I had a free upgrade on the appetizer fo rmy 3 for 10 meal so got the "queso" dip to go with the chips and salsa. Chips were lovely as usual, super thin and delightfully crispy. Salsa was fine. Queso was not bad, but not what I think of when I hear queso dip. For the few that don't know queso means cheese so I anticipated yellow, gooey, cheesy goodness. It came out on a like cast iron skillet and was brown...ok, weird but we'll see...I am pretty sure it was some kind of cheese sauce with quite a bit of chilli mixed in. It was almost like eating canned chili but not quite due to a thicker consistency from the cheese (or cheese sauce) being mixed in. Not the best but not gross. I had the original chicken crispers with corn and fries. Corn was pretty good, fries were OK, chicken was cooked really well and the best Chili's crispers I've had in a long time. They had the light beer batter or tempura (?) and were actually crispy while the chicken still juicy. Good job! My friend had the Cajun pasta and the enchilada soup which is always a hit with her. Soup looked great and was actually cheesier than the queso dip ironically. She loved the flavor of the pasta but not the chicken that comes with it so much. It looks like those precooked chicken breast you can buy that have markings or seasoning on the outside, sliced up. Hopefully not but that is what it resembles. Rest of her dish she loved.

It was good. Went there to watch the game and sat in the dining area. Server was super sweet and the right amount of attentive, realizing I was going to to the awhile. Burger was just a bit over cooked on the outside, but acceptable enough not to send it back. Got the Alex, and the spicy hit hard! Monthly margaritas are extra tasty this month, had 2. Game was disappointing, but great experience otherwise.

Love this place. Service was excellent. And waiter was sexy , sweet and exceptional. Will come back here when ever I come to phoenix

Food was AMAZING!! Waitress was Great!! She kept us well taken care of. Cudos!!

I ordered the 2 for 25 for me and my husband for curbside service. When he went to pick it up, the waitress told him she was busy and had to wait. He then went inside and a waitress that was waiting to clocked in helped him get his order. I called the location and asked to speak to a manager. I spoke with Alley. She was compassionate but I think I will continue to go to Chili’s at Metro Center. One good thing at least the food was good.

Dinner to go. Cajun chicken fettuccine always good. Salad in a cup, but blue cheese good. Nice staff. Bar was empty.

I'm a huge fan of Chili's. It's one of my favorite restaurants that offers consistently great food and good prices like the $9 lunch combos. My most recent visit was troubling because they charged me extra for refills on my salsa (when I ordered chips and salsa as an appetizer). But other than that, yeah, I like this location. Great people, good prices, delicious food and a pleasant environment.

First off the freaking staff is amazing! They know the right times to check up on ya, usually with most of my food not in mouth lol. Been here twice & place is clean, food was great. My platter was the Smokehouse with corn, brisket quesadillas & chicken strips. Delicious & will be back soon! 5/5 on the Cuu meter, ps 5 buck margaritas are cuuu!

Worst chilis I have ever been at. Took forever to get service. Got drinks and took forever for our order to be taken. Get my side salad- the cucumbers were disgusting. Pushed that to the side. Got my burger and it wasn’t done at all yet my boyfriend’s was perfect. Sent that back and when I got it back it looks like the same burger that I sent back- doesn’t look like a fresh burger. Doesn’t help that they say they “cut it open” to make sure it was done. Like the whole burger bun and all was cut- if it was a fresh patty then why not just cut the patty? Why cut the whole thing open? So i highly doubt it is fresh. The last straw was the fact that I ordered coke and on my last refill the waiter decided that he’d give me Dr Pepper. Got a box and left. Just plain horrible service. Pretty sure we was over charged too but I didn’t pay or look at the receipt myself.

I love their fajitas. They're always good. Their dry rub ribs are fantastic! Corn on the Cobb is sweet and yummy. Service was excellent.

The location is nice, the meal was delicious,and our server was friendly. Our server had amazing skeleton earrings. Will definitely come back!

This was my first time ever going to a Chili’s and I was super impressed! The service was outstanding! The staff at this branch was very welcoming and friendly, made sure our food was exactly how we wanted. The waiting employees were truly amazing! The food was incredible.. amazing chips and salsa and a wide-variety of options on the menu. Will definitely be back!

I ordered the pick three meal. The salad was pretty good, not just lettuce in a bowl. I chose the Big Mouth Crispy sandwich and fries for my entree. Crispy chicken by itself was bland but it was big and juicy, not all dried out. Fries were well seasoned and tasty. The first item is your beverage. So for 10.99, it was a smoking deal.

So, we ordered takeout a couple nights ago and the order was not right when we got it home. I had ordered spicy shrimp tacos but got salmon with rice and black beans. My friend ordered Cajun chicken pasta with the spices on the side and no garnish. There were no spices and garnish on the side. The people who take our order are always borderline rude. It's almost like we are annoying them. Geezzz, sorry! I came in today to dine in hoping for a better experience. I wanted shrimp fajitas listed on the on-line menu but not on the dine in menu. Another disappointment. So I got nachos and a drink. $18+ dollars with tip is just too much. The food I did order was ok but that's not the point. I can ear cheaper and better somewhere else. I'm not sure what is going on at this location but ordering "to go" is always an adventure. Sometimes good and sometimes not.

Easy to get to with ample parking. We were lucky and parked near the door. Enjoyed a late lunch with my son. Service was quick and server was great. Food came out in a reasonable time. Our orders were correct and delicious. TV's in various locations give a good view of the screen. It's not my first time here and I would come back.

Strictly comfort food. The crowd is mellow and the music is not very loud but it is 70s to 80s rock. Trout is really good. The cost is 15.00 for the average dinner. I think it has recently increased. Not over 20.00 a plate. Service is fast, clean and they make mojitos with fresh mint. It's fairly busy in the evenings. I will be back.

I took my grown son here for lunch and he introduced me to a secret $10 lunch menu (I guess it's not secret anymore). Big burgers and salad combo, I had soup and salad for lunch. The staff was friendly and precise as everything came out timely and delicious.

I wanted a burger and the Bacon burger did not disappoint. Victoria, the bartender, was attentive and very nice. Really nice bar scene and the regulars were really welcoming. 11/10 would recommend. Thank you!

Food and service are good. It is always busy specially evening time. The fajitas are amazing!

Came in for dinner with my kids last night around 8:30pm. Our waitress was so sweet and kind however food was sub bar. The chili queso dip was not hot but thick and congealed. It’s really good when it comes out piping hot and bubbly. It was happily reheated to a tad bit more warm for me when I asked. Another concern was as soon as our food was brought out or table all the sudden had gnats flying around our food. What was really gross was my Togo order and Togo cup both had dead gnats in them. So disappointed and grossed out beyond belief!

Our server was AMAZING! She was super attentive and totally on top of caring for us. Every time someone at the table finished their drink, she was right there with a refill in hand. A++ for effort, friendliness, and customer service!

Haven't had chili's in a while. Never to this location. Very happy with service, very friendly.

Onions in salsa were turning bad I didn't notice until I was halfway in, didn't taste right, the cheese portion wasn't full and was slightly warm not hot, chips were mostly chip bits until AWESOME waiter brought fresh ones, guacamole was dark. He brought me fresh, fries were good ketchup bottle was empty I grabbed one from other table, the Tequila Trifecta was GREAT, Daniel was great..not sure about the food freshness all the way around.

We are regulars at this specific Chili's and couldn't recommend it enough. The way the hosts, servers, food/drink runners, and cooks work together to get the orders out ASAP is just awesome. We had an issue at the Arrowhead Chili's and will only be going to this location from now on! David was our server this time around and always takes care of his people.❤️

Food was good as usual, Xtra fun staff that day-- had a good time 🙂

It was a great experience this time around. Our server Savannah was awesome. My husband is really big on good service and he even said she was awesome.

Stopped in for a late lunch, we were fortunate enough for Tim to be our server. We love Chili's fajitas but some locations tastes different from others, since we hadn't been to this location we thought we'd give it a try. The fajitas here were terrific! They had just the right amount of smoky flavor and the rice was smoky and fresh too, moist not "day old dry". Tim was awesome, kept our drinks full and stopped by for friendly chit chat before his section got super busy with the early dinner crowd. We will definitely be back!!

I don't know what the issue is at this location but they always forget something big with delivery, I call for a credit or a refund and never get it. The manager always says he will take care of it and you'll see it in a few days and it never comes. How are you running a business stealing from people and not fixing the issue? WILD!

We haven't been to this Chili's in awhile. We had dinner with the kids yesterday. Something must have changed, management, menu or maybe chef. But the food was great and the server was awesome. Loved the new items on the menu, everything to the kids meals we ordered were delicious. Only left a star off bc the last several times I've ordered Sam Adam's draft, each time it comes flat and maybe it's the keg. Other than that, great experience for us this time around.

I came in for some chips, salsa, and queso for a party and they really hooked me up. Their party platter is 1 big bowel & an extra refill bag of chips. Extra salsa is just $1 extra per container. So much easier than cooking it myself and queso is expensive to make when you add up hamburger and the cheeses. I only paid $4 per container of their queso. Who doesn't love Chili's chips!!

We go here religiously about once every couple of weeks. Food is pretty good and if you want the BEST SERVICE find out where "Dave" is working (usually the bar area), and get a seat in his section. Always remembers people and their orders.