Orangetheory Fitness image

Orangetheory Fitness

Gym • Personal trainer • Physical fitness program

👍👍 I started OTF in Virginia at the end of 2020 and had to take time off due to some health problems. I’d had a great experience at OTF besides the unrelated medical issues, so after getting my health back and moving to AZ, I wanted to get back in top shape. I’m a former athlete and personal trainer, s... People often mention coaches, workout, class, great, love, staff, time, workouts, Orange, friendly,


Address

3923 E Camelback Rd, Phoenix, AZ 85018, United States

Website

www.orangetheory.com

Contact

+1 602-955-1798

Rating on Google Maps

4.90 (263 reviews)

Open on Google Maps

Working Hours

  • Friday: 5 am to 5:30 pm
  • Saturday: 7:45 am to 12:30 pm
  • Sunday: (Easter), 7:45 am to 1 pm, Hours might differ
  • Monday: 5 am to 6:45 pm
  • Tuesday: 5 am to 6:45 pm
  • Wednesday: 5 am to 6:45 pm
  • Thursday: 5 am to 6:45 pm

Featured Reviews


Frequently mentioned in reviews: coaches (29) workout (27) class (25) great (21) love (15) staff (13) time (11) workouts (10) Orange (10) friendly (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sarah B. 2 years ago on Google
    I started OTF in Virginia at the end of 2020 and had to take time off due to some health problems. I’d had a great experience at OTF besides the unrelated medical issues, so after getting my health back and moving to AZ, I wanted to get back in top shape. I’m a former athlete and personal trainer, so I like to lift heavy and include cardio, plyometrics and HIIT, but frankly that’s a LOT to try to fit into your week on your own if you have a life outside of the gym. In my experience, nothing is as well rounded, efficient or sustainable as OTF. I’m back and couldn’t be happier! The coaches at Arcadia are awesome and the staff is super welcoming. LOVE the body diversity in class and in the staff. (Struggling next to 14 Lululemon models is bad for the ego loool) And the heart rate measurements are perfect for me personally since I have to watch my heart rate when I do hard cardio. The workouts are INCREDIBLY well rounded, and frankly, that was my biggest concern coming back. I’ve spent the last couple years consistently weight lifting, so I especially wanted a well rounded weight routine. They’ve exceeded my expectations, and I’m SOOO happy to have a spot to get my weights, cardio and HIIT training in all in one location, one hour, and one workout. No more struggling to fit everything in during the week! OTF more than does it for me, and I couldn’t be happier. 100% worth the money to me. You’ll progress way faster than you think!
    2 people found this review helpful đź‘Ť

  • 5/5 nate k. 2 years ago on Google
    The staff at this location was exceptional. I’ve been to Orangetheory studios in states all over the country. The front desk staff was so friendly and helpful. Coach Tara was one of the best coaches I’ve ever had. I coached at orangey for two years and have taken classes from over 50 different coaches. She was a perfect combination of encouraging, professional, and personable. She showed an extremely high level of knowledge in exercise science. Her instruction and explanations were clear and made the entire class easy to follow, allowing myself and the other members to focus on working out. Thank you for a truly wonderful experience.
    1 person found this review helpful đź‘Ť

  • 5/5 Daga 2 years ago on Google
    I can speak for myself, but I can confirm the other positive comments. Great coaches, very friendly helpful staff. My boss introduced me to this gym in 2020 during my short stay in the US and I loved it very much from the start. After returning to the US in 2022, I was looking forward to restarting the OTF. Some coaches were still there and remember me. Since I started last month, I have been on OTF every day, I just love it and can see how quickly I have improved my exercise capacity and can run in the orange-red zone feeling great. The best gym ever, OTF, can only compare to my best Les Mills class in Australia, which is a slightly different program. There's nothing like OTF where you can monitor your fitness score after each training session. As mentioned, the coaches are amazing, they watch and correct how to do the exercises properly, and they motivate and push you to achieve your goals. As a physician, I can say that purchasing an OTF membership is the best gift you can make for yourself and your health.
    1 person found this review helpful đź‘Ť

  • 1/5 bharat m. 2 years ago on Google
    I was in Phoenix for 2 days and tried to join a class. I am not from here so reached the location at 7:36 for 7:30 class. I requested them if they can make exception one time for me to join the class as Uber took too long to drop me at the location. They had empty spots on treadmill and on the floor. To my surprise coach didn’t allow me. To my understanding OTF coaches are known to motivate the members. As I mentioned it’s just Uber took too long from my hotel to the location and I was just 1 minute over their cut off time. I requested them twice to join the class. In my opinion that was bad service this location gave.
    1 person found this review helpful đź‘Ť

  • 5/5 Katie K. 5 years ago on Google
    I’ve never been a fan of working out but at OTF I actually look forward to it. The coaches are great and the classes are engaging.

  • 4/5 Ben P. 2 years ago on Google
    Check your order before you leave.

  • 1/5 Rebecca S. 2 years ago on Google
    Called and requested to cancel my membership in July due to a move, had to call a few times to get them to send me paperwork. Still billing me in September.

  • 5/5 Allie D. 2 years ago on Google
    This location is best in the area! Take your first class with Coach Elle, you won’t regret it!

  • 5/5 Phillip T. 2 years ago on Google
    Great coaching engagement! Helpful staff. Clean!

  • 5/5 Arricka W. 1 year ago on Google
    My trainer Dane is Amazing he is very inspiring, and encouraging and remembers to mention everyone's name !! i love OT because they allow you to easily come (sign up) and go (cancel membership).

  • 5/5 Suzanne R. 5 years ago on Google
    Great workout with a little bit of everything....different cardio and strength training. Very organized but varied workout to keep it interesting. Staff is super awesome and energetic. Facility is clean and organized. I will be going again.

  • 5/5 Alyson M. 5 years ago on Google
    Love it!! Finally found something that I will continue to do.

  • 5/5 Janet Dillon D. 5 years ago on Google
    Large class but Sebastian made it so fun and energetic. He's a star!

  • 5/5 tricia b. 5 years ago on Google
    This was a lot of fun!! I work out 2-3 X A week I was looking for a change with challenge and stepping up my cardio- Definitely looking forward to my next class -Austin was The best!!!

  • 5/5 Jeff W. 5 years ago on Google
    I had a billing issue, these things happen it's part of life. When Fabrice Nolen became aware of the issue he promptly corrected it. He also reached out to me via a phone call to discuss what I was unhappy about. Fabrice has always gone the extra mile to provide great service. He's very personable as well as professional. This is why I continue to be a an OTF customer. Thank you Fabrice and team! Jeff

  • 5/5 Laura H. 5 years ago on Google
    I've been going to OTF for awhile now & the workouts still kick my butt! The trainers are professional, fun & are great at motivating us to try harder, do better & to listen to our bodies. I love it there! Give it a try...I think you'll like it.

  • 5/5 JT S. 5 years ago on Google
    Austin was awesome! Great class and great music

  • 5/5 Amber A. 1 year ago on Google
    I just started Orange Theory Fitness this week, after driving by it day after day. I've worked out for years (with and without personal trainers) but THIS workout.... it's a whole other level! I love the competitive yet fun & motivating environment! Additionally, the entire staff is amazing! They are all so friendly and welcoming from the moment you walk into the building until the moment you leave. I'm SO happy I finally decided to give this place a try!

  • 5/5 Mary F. 5 years ago on Google
    The coaches are encouraging and helpful. They listen if you need modifications or have issues you need to work around. The coaches motivate you to keep going. The young blonde girl, who works the front desk, most mornings is so cheery and always smiling. Her greeting and bright smile are a great way to start the day. She has great customer service skills. Way to go OTF!

  • 5/5 Cindy M. 1 year ago on Google
    I highly recommend this type of workout at Orangetherory. It is well structured and it has proven to work for me by my results. I also like the heartrate safely and the staff is amazing to be around.They are motivating and very kind. Love it.

  • 5/5 Michelle T. 2 years ago on Google
    Great coaches, fun vibe! Becca, Mike, Sloan and Dane always bring the energy needed for the 60 and 90 minute classes! Keep it up OTF-Arcadia!

  • 5/5 Justin B. 1 year ago on Google
    I love the environment, coaches, and workout templates. I never thought I would do a class type workout; however, Orange Theory has completely changed my viewpoint. The workouts are at your own pace, but when you are there, you feel extremely motivated to push yourself, which is a completely different experience I have at a normal gym. Hats off to Ellen (Founder) for creating a workout that inspires, motivates and pushes people to be their very best!

  • 5/5 Lisa D. 1 year ago on Google
    If you want to get in shape fast - try Orange Theory Fitness! I have the 8 classes a month membership which is perfect for my schedule and budget. The coaches are amazing and make an effort to get to know you and they remember your name after only a few classes. It is definitely a challenge, but exactly what I want. The community is fun and welcoming and your first class is free so you might as well give it a try! <3

  • 5/5 Leslie M. 1 year ago on Google
    Orange Theory has such a welcoming culture can't compare it to anything else. The coaches are there to bring out the best of you and are always pushing you to give it your all when you feel you have nothing else to give. Only have positive things to say about the coaches! They are the best! All coaches I've trained with have resulted in amazing workouts but Coach Semaj will hype up your entire workout and push you beyond your limits.

  • 5/5 Melissa F. 1 year ago on Google
    When I started orange theory, I couldn’t even run a mile. After a year of going consistently I can easily run over 3. As a bonus I have lost 20 lbs and am in the best shape of my life. Ive always been someone who made my own workouts and never experienced a class setting and what I can say is that I push myself more and when I’m slacking the coaches provide me with the extra inspiration I need to continue to grow and challenge myself. There is always something new and exciting in the works so getting bored is hard. Orange theory is like a good hour long meditation where your mind becomes clear and focused and all the other problems in life fade away. It’s you vs you.

  • 5/5 Celeste R. 1 year ago on Google
    Such fun classes with great music led by encouraging coaches, 10/10 recommend!

  • 5/5 Shannon M. 11 months ago on Google
    Love the workouts that orangetheory puts together! Helpful, friendly staff and coaches with a great community of members.

  • 5/5 Rong R. 8 months ago on Google
    Have been going to this Orangetheory for over a year and absolutely love it! The coaches here are super nice and motivating! I can tell that they really care about the customers and always encourage us to push ourselves during the class. Also, we can always adjust the workout intensity based on our own conditions, which makes the workout very flexible and accessible.

  • 5/5 ANGIE A. 8 months ago on Google
    I've been a member of OTF less than 3 years. When learning Sebastian was taking on the challenge of head coach for Arcadia studios, the choice of following him in any studio he coaches is easy! Energy and results are not mutually exclusive. Love Arcadia OTF. Keep up the great work! -angie

  • 5/5 Tatiana V. 8 months ago on Google
    I love this place! Great coaches, friendly staff! They always make you feel welcomed great vibe. Love this studio!

  • 5/5 Tess G. 7 months ago on Google
    Loved my experience here. The people were kind and welcoming. The workout was great.

  • 5/5 Darlene M. 4 years ago on Google
    If you need some friendly directional coaching or if you are looking for a fitness facility that is not intimidating try OTF and expect to get hooked.

  • 5/5 Kara G. 4 years ago on Google
    I love the pre planned workouts! I never feel like I'm doing the same thing and I have noticed huge changes within my body!

  • 5/5 Megan S. 4 years ago on Google
    I’ve been going here since January. Coach Chelsea is the best!! Thanks for all the hard work outs I can always count on getting back in shape at OTF.

  • 5/5 Kelley Y. 4 years ago on Google
    My sister and I visited Orangetheory from Southern Cal. We had a great time...we told the check in gal that we were from out of town...and the coach welcomed us over the mic. Such a cool welcome. The workout was awesome and the energy kept me going the entire class! Had a great time!Thanks

  • 5/5 Alisha H. 5 years ago on Google
    Today was my first time going to an Orangetheory fitness and it was awesome. They welcome you and provide you a tour and answer all your questions. Then the fitness trainer also gives you a tour and shows you how everything works. Everyone attending the class we're welcoming and friendly. The workout burns some major calories and is a great full body workout. I definitely will be going back soon. đź‘Ť

  • 5/5 Greg D. 4 years ago on Google
    There was good variety to the workout with clear goals for the session. Chelsea kept us updated on where we were in the program. It was my first time at OT and everything was explained really well to me beforehand. I will be back.

  • 1/5 B 4 years ago on Google
    The workout is only so-so. But management is the worst. They have zero regard for their neighbors. Just ask any of us who live nearby....they open their back doors so that horrible music and yelling blasts everywhere. No other business in the area is a wholly inconsiderate as they are.

  • 5/5 Andrea M. 4 years ago on Google
    I hate exercise, but I love Orange Theory! Just started out but not boring at all.

  • 5/5 Abigail T. 4 years ago on Google
    I’ve been going to OTF Arcadia for about a year now. Everyday is a new work out- it never gets old. The coaches are fantastic!

  • 5/5 Ryan K. 4 years ago on Google
    And I ruuun. I run so far away. (And I rooowww) with some weights. It’s fun. Feeling good after wards each time. The coaches push you. So worth it’s worth it for those that just can’t motivate themselves.

  • 5/5 alex M. 3 years ago on Google
    I hate exercise, but I love Orange Theory! Just started out and love it

  • 5/5 Stephen S. 3 years ago on Google
    Love OTF, the mixup between stations, that variety of different exercises and the motivational coaches who kepp the energy up and step in to assist if form/technique doesn’t look right.

  • 1/5 Michael N. 3 years ago on Google
    Good workout... However, the OTF app has never worked for me. For two weeks the front desk has attempted to fix the issue. I've received two texts stating my account is fixed, it has not. I cannot cancel classes, and I've been charged $12 each time for missing a class I couldn't cancel. I reached out to their support team days ago and I have yet to receive a reply. They basically have 2 employees on site, one trainer and one receptionist. I write this review because I'm at a loss as to what to do next... I signed a contract and now I'm stuck with poor service. Update: Left a message on the manager's answering machine at 6am. Didn't call me back today. Must have been their day off. Poor communication from the top, and none from support.

  • 5/5 Meme K. 4 years ago on Google
    Always enjoy the workout. I feel energized all day after. I thought the theory behind it was silly, but it actually works. I am so glad that at middle age, I decided to get my energy back through Orangetheory.

  • 2/5 Nathaly S. 4 years ago on Google
    Got here at 1:40 to inquire about signing up and they were closed eventhough the hours say they close at 2 pm?

  • 5/5 Dana M. 4 years ago on Google
    I joined Orangetheory in July and have loved every minute of it. Jesse at the front is caring and friendly and all the instructors are the right amount of encouraging for me (I can be self-conscious). It’s changing me. Thank you.

  • 5/5 Raelyn R. 4 years ago on Google
    I have been to multiple Orange Theory locations and this is my favorite by far! Amazing staff, always upbeat energy, and a great overall environment. The difference of classes each day helps me stay motivated to keep coming and working out every day. :)

  • 5/5 Rebekah S. 4 years ago on Google
    Orangetheory has forever changed my relationship with working out! I’m so happy I made the decision to try it out and have finally found a workout that I love. I would 100% recommend taking your first free class and trying it out. Chelsea, Sebastian and Austin are the best coaches!

  • 5/5 Marcie D. 4 years ago on Google
    Best one hour workout. The coaches are always friendly and motivating making you feel a part of a team. Love this place!

  • 5/5 Matt C. 4 years ago on Google
    Coaches are great and love the variety of the workouts!

  • 5/5 Natalie M. 4 years ago on Google
    OTF rocks. I can't recommend this place enough. The staff, the coaches, and the workout are amazing.

  • 5/5 Dan P. 4 years ago on Google
    Amazing staff that provide a perfect, welcoming, and motivating atmosphere!

  • 5/5 srujal p. 4 years ago on Google
    Best thing u will ever do

  • 5/5 Allie F. 4 years ago on Google
    I was invited by a friend to an Orangetheory Class and it was so much fun! Totally not what I was expecting but I really enjoyed the energy and the personal training assistance as well as the encouragement. I would highly recommend this place as a gym!

  • 5/5 Laura O. 4 years ago on Google
    Orange Theory is one the best ways I've found to get a great workout without having to do a lot of planning. I just have to show up!

  • 5/5 Emily S. 4 years ago on Google
    It’s hard for me to find a workout that I want to keep doing. After seven classes at OTF Arcadia I know I am just getting started! I love how it includes treadmill work, rowing and weights! I never knew what to do at a traditional gym and this is so easy... just show up and work hard. I always come tired and leave feeling alive. I also love how I can attend with my husband and friend and we are all at such different fitness levels. We all get a good workout, and none of us feel like we are competing with each other although my friend is def a fitness inspiration! So thankful for OTF Arcadia and I urge you all to attend your first free class especially if you’re in a fitness rut or stuck on the couch like I was.

  • 1/5 Laura R. 5 years ago on Google
    As a mom having time to workout is very tricky. I went there to get information and the front desk lady didn't really know how to answer my questions and I was just told that during my first class they would explain things better. It kinda gave me a bad feeling, but still I was really excited about OrangeTheory so I decided to try a 7:00 am class. I got a nanny to look after my baby (as my husband had to go to work) I drove 30 minutes to my nearest OTF and when I got there at 7:08 they woulnd't take me cause I HAD to be there at 7:00 when the actual class was at 7:30. They were absolutley insensitive and rude when I got there. They didn't even said good morning, they literally asked me 'who are you?' 'did you get my text?' (which I never received) And then they just said: We told you to be here at 7:00 am when you booked the class, and they did, but I had no clue that if I was late a few minutes I would miss the entire thing. It's their right to set up times for people to come in and deny the class if you are late for any reason, but they have also should have said that if you were late even for a bit, you shouldn't even bother coming in at all. I don't like places like this. I think they didn't know how to handle the situation and my personal experience from the minute I walked in was very bitter. I am not coming back EVER again and I will make sure to tell other moms how things went down there to save them from going thru the same thing I went thru. I do not recomend.

  • 5/5 Marie P. 5 years ago on Google
    Awesome atomsphere, best coaches, and even fellow trainees. Enjoyed this gym since joining it.

  • 5/5 Anne M. 5 years ago on Google
    Great workout every time!

  • 5/5 Armando A. 5 years ago on Google
    The Arcadia Orange Theory has a nice mix of workouts with great music and instructores.

  • 5/5 Emily B. 5 years ago on Google
    Workout of choice! Anyone looking for a quick dedicated hour of a** kicking this is your place! No judgement and great trainers that always keep the workouts exciting, tough, and reliable.


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