Regret coming here and will not be coming back. Writing this review from the exam room I've been sitting in for over and hour with no one coming in. I walked in with 1 person ahead of me check in as 2 more groups follow. For whatever reason one of the patient who entered after me gets called back so I ask the front counter if there is some sort of hold up for me and I'm assured Im next sure enough 8 minutes later I get called they do triage and leave me in this room for upwards of an hour as I'm sitting here I can hear all the other ppl that came in behind me being helped in different rooms. Now I'm wondering if I got forgotten about or if this is intentional because I asked why I wasn't called before someone who came in after me. Feels like it's intentional.

We called ahead and made an appointment .we didn't wait very long at all. Everyone from the receptionist to the person who called our name and walked us to the Doctor was so nice and helpful! The cost was reasonable too. This was our first time but wont be our last.

Although the wait time was a bit long, the service and medical knowledge was actually quite good. Most places take a while AND are rude about it or don’t treat you quite well. I felt very pleased and relieved with Lindsey’s help.

I would not recommend this clinic. I went in for diarrhea, headache, and stomach issues. I wanted to take a pregnancy test, which customer service made me aware i could take at the clinic, but when i got there, i was refused the service. So I only got checked for my stomach issues - I wouldn't be coming back.

This location is highly unprofessional. I was charged $100 to have 2 cultures sent in. To be clear the doctor I saw last Tuesday told me to swab for strep and then a second swab for everything else. I told her I knew for a fact I did not have strep but she still wanted to check anyway. Fine. A week later (today) I get a call back for my results. Turns out they only sent in 1 culture and that was for strep. Of course it came back negative because I knew I did not have strep! When I asked the lady I spoke with why the second culture wasn’t sent in, she wasn’t able to provide any information to me. So I pretty much paid $100 for a test I did not want. Idiots.

This Urgent Care was awesome! I made the appointment online, super easy. Did all of my paperwork online, super easy. 2 hours prior to the appointment they texted to let me know the available testing options in case in wanted rapid only.. when I got there it was a super simple check in, wait in the car until called, head to the room assigned. The wait was slightly longer than one might have expected, however, they were all so apologetic and accommodating it didn’t feel like a long wait at all. The provider, Tiffany, was really great, quick and professional. Great experience overall.

Desk and medical staff is kind, professional, listens to your needs, and makes sure you feel comfy and at ease. I had a good experience previously getting a PCR test, so I returned here when I had concerns about a possible health issue. Highly recommend if you need to be seen by a professional same-day and/or if you don’t have a PCP.

i went to a banner urgent care before this & they saw me for 5 min and told me that i probably had allergies or a cold & to go home and drink water. I went here the next day feeling pretty bad & they ran the tests i needed and i ended up having the flu! glad i went here very helpful

I was in contact with someone with the flu and started having symptoms so decided to go to an urgent care to be tested. From the wait time, to the front desk to the back office- everything was great. The front desk girl was super nice & Maria and the PA Kimberly were amazing, caring and thorough. Thank you for making me being sick just a little bit easier!

Good experience. Had a little bit of a wait but not long. In and out in hour and 25 mins. Everyone very friendly too.

This was a great location. They were able to get our 1 year old in very quickly! The staff was so nice!

I felt extremely uncomfortable and attacked by the PA. I came in looking for some type of answer or path to finding the answering as to what has been going on with me the past week. The provider even as a woman chalked it up to my period. I am an adult I understand my body. She told me to take ibuprofen and essentially get out. She then proceeded to yell and mock me with the nurse as I was leaving. The girl at the front desk even heard and apologized as I cried because I was humiliated.

Office staff polite and efficient. Lindsey McMinn,PA-C was very nice and gave a through exam. Gave sensible treatment. Discharge instructions clear with explanation of meds given.

Great staff. Front Desk is always very nice and polite. Intake nurses are very nice and polite. Provider Lindsey takes the time to explain everything, very polite and very knowledgeable. Virtually no wait time. Highly recommend this Urgent Care.

Incredible staff, friendly interactions and extremely knowledgeable. They saved our honeymoon and we are very grateful, got us in right away.

Excellent customer service! Polite and courteous throughout the whole process. I started as a newcomer and left like a pro. Thank you!

Great experience taking my 83 year old Mom in. Karla was especially good with her and was very kind. I think the whole staff was caring and professional.

Everybody there was very pleasant and helpful, had an appointment at 1 o’clock, and they had us back there in a very timely manner. The PA was great.

My experience at NextCare Urgent Care on Greenway and Tatum was the extraordinary from start to finish. Right from making the appointment on the website to being seen quickly with minimal wait time and the absolute best care by check-in and tech staff and nurse practitioner. All were so friendly and provided outstanding support and patient care. Competence, professionalism and honest-to-goodness kindness were the hallmark of my experience. I was truly healed and left so grateful to the medical staff at NextCare.

The visit itself was pretty good. The only thing is they made me wait outside in the 100 degree heat. My AC isn’t all that great so it was very hot which made my body temp increase. I’ve never had someone make me wait outside before and as a result felt much worse then when I arrived. I glanced at the paperwork a little more closely and results said positive, I was told the results were negative at the facility. So which one is it.

There was a substantial wait time, but everyone was extremely kind and very professional. I was able to be evaluated and medication prescribed in about an hour and a half.

I have used this clinic a ton of times and have had only great experiences. I don't know if they have new staff or what but I sent my husband there thinking they would help him. They ended up prescribing him a medication he is ALLERGIC to. It gets better.... this medication is in his chart stating he is allergic to it. Luckily my husband read the prescription before getting it from the pharmacy. WE WILL NOT BE BACK AND WILL TELL ALL OUR FRIENDS AND FAMILY TO STAY CLEAR OF THIS URGENT CARE LOCATION. I trusted you to take care of my husband and instead you could have killed him!

Nice clean place, staff was super friendly. It's best to make an appointment so you avoid the wait.

Scheduled a visit on-line, filled out all the papers beforehand, arrived early to make sure we don't miss our turn and will not make anyone wait. Then 2 hours of waiting in the car and still couldn't get in. Why show available times on your website if the clinic is crowded? The availability was the only reason we decided to go that clinic but apparently it was just a trick to attract more patients. So, do you want to sit in your car doing nothing while being sick? Do you want to be responsible and thoughtful but your clinic to be irresponsible and not caring? Then you found your provider!

This nextcare is excellent. No wait time and the care givers had great personalities and actually cared about us. Richard , the tec was awesome and the nurse practitioner, I’m sorry I don’t remember her name, was so caring and lovely. I felt heard and cared for. I appreciate them and this experience. Definitely will travel further from my home to go to this specific location because of the card givers . Thank you again for taking care of my son

I was able to walk right in with my sick 6-year old and get an appointment. The staff was extremely kind and the PA was wonderful in her treatment. If you need a doctor quick I’d absolutely recommend this place.

Why would you schedule an appt for 1:45 if you knew you had an hour and a half wait? The whole reason I called was so that I could show up near the time when they were ready. If there was an hour and a half wait you could have scheduled for 2:15 instead. Now I drive down there just to be told appt times don't matter and to wait in my car, I can't even wait in the lobby. If you're gonna call my cell phone to have me come in you could have given me that info to start with

My daughter was seen back in May for a possible broken toe. They referred her to an outside imaging place for x-rays. The order said stat apparently for the x-ray place that was whenever they got to it. You can't call NextCare and speak with them directly, it goes through a service. I called 4 times before giving up. It's now August and they still haven't contacted me with the results!!!!

I really like this office I have been to this NextCare and the Desert Ridge office. I prefer this office for sure. The staff is much more friendly. I had a very short wait even as a walk-in. The front office staff gave me a very accurate wait time. Everyone was friendly. I get this yearly sinus infection. The doctor was friendly and thorough. I had a very short wait in the office. Overall, I would highly recommend coming here for urgent care needs.

I was feeling the effects of a bad cold and nagging cough so I made a same day reservation on line. I completed my patient documentation online and my entire experience at check in and registration, preliminary examination and review and medical assessment was thorough and efficient. The required prescriptions were sent to my preferred pharmacy. In summary top marks!!!

The only downside was there was one person in front of us and the appointment took 1.5 hours to get through. I understand if someone comes in more urgent then my injury they go to the first spot. The medical staff was very thorough.

Every time I go and checked out. They are quick and friendly. They make sure they check everything that is wrong with you. Give you the medicine you need and makes sure it goes to your pharmacy. Keep up the good work

This place was super efficient!! The practitioner that I saw was great, he was very knowledgeable about my current meds and thorough.. once you get checked in they’re quick, like 25 minutes total from the time they called me back..after my exam the practitioner advised me that he would send 2 prescriptions to my pharmacy.. I chose the closest CVS - 42nd st & Bell.. while I was checking out & paying my co-pay, I got a text from CVS saying my 2 prescriptions were ready!! Dang, That’s what I call efficient!! Thank you Nextcare & the team on duty that day, Execellent job!! Keep up the good Work!!

The physician's assistant who addressed my medical issue was gentle and considerate in her care. I'm thankful that my issue was resolved quickly and relatively painlessly!

Super super fast! They actually listened to all my symptoms and checked me out. Definitely will come here again.

I had an excellent experience at NextCare. Front office staff to the medical staff all were personable and professional. They were also competent and caring. I highly recommend this place anytime you need medical help and you can't be seen by your primary care or you want to skip the ER madness. It was faster and more efficient. And I felt much better cared for.

Super friendly & fast. Came here after a bad experience at the new urgent care on 7th St & Bell. We were in & out within 45 minutes and paid way less.

Kimberly was THE nicest and most caring Dr I've ever had at NextCare. It's so hard to find something who genuinely listens and wants to help these days. She is an extremely valuable asset to this company. I would drive completely out of my way just to see a Dr like this. The girl working the front desk was super sweet and helpful!