In-N-Out Burger image

In-N-Out Burger

Restaurant Fast food restaurant Hamburger restaurant American restaurant Diner Lunch restaurant

Classic burger chain serving customizable burgers, hand-cut fries & shakes. People often mention fries, good, burgers, time, burger, great, friendly, service, fresh, order,


Address

19407 N 27th Ave, Phoenix, AZ 85027

Website

locations.in-n-out.com

Contact

(800) 786-1000

Price rating

$ $$$

Rating on Google Maps

4.60 (6.1K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10:30 AM to 1 AM
  • Wednesday: 10:30 AM to 1 AM
  • Thursday: 10:30 AM to 1 AM
  • Friday: 10:30 AM to 1:30 AM
  • Saturday: 10:30 AM to 1:30 AM
  • Sunday: 10:30 AM to 1 AM
  • Monday: 10:30 AM to 1 AM

Featured Reviews


Frequently mentioned in reviews: fries (29) good (17) burgers (15) time (14) burger (14) great (14) friendly (13) service (12) fresh (11) order (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ric T. 2 years ago on Google
    I'm from the Midwest and I have to say that In-N-Out is worth the hype. Simple menu. Burgers and fries are excellent. Hit this place up a couple of times when I stayed in Phoenix. Love it. Highly recommend.
    4 people found this review helpful 👍

  • 5/5 Kimber K. 1 year ago on Google
    Made fresh every time and I don't mind waiting for it. A MUST have when out west! I appreciate that they toast the buns. The employees are always hustling and yet maintain a smile.
    3 people found this review helpful 👍

  • 5/5 Eduarda Dornbusch P. 2 years ago on Google
    Great place and service. The burgers were amazing. I've ordered a cheeseburger, but it came with some things that I don't like, when I told the attendant she changed the burger for me with no extra cost. It was my mistake and I wanted to pay for the second burger, but they did not let me. Thanks in-N-out for hiring such caring and amazing people. The place was not spotless clean, but it was so crowded that it was understable. Great place, staff, and of course AWESOME burgers.
    3 people found this review helpful 👍

  • 5/5 Cheyenne W. 4 months ago on Google
    Delicious burgers with fresh ingredients. I don't belive I've ever been disappointed with the quality and service I have ever received
    2 people found this review helpful 👍

  • 5/5 Ashley C. 2 years ago on Google
    First time to In-N-Out. I'm an Okie so I was all about checking it out bc I've heard so many people rave about it and of course there's not one.. It did not disappoint. The service was absolutely excellent! Super fast and friendly. The burgers would good. The fries were good. If your ever in the area this is definitely a good stop for a cheap and tasty lunch.
    2 people found this review helpful 👍

  • 5/5 Sedona 1 year ago on Google
    +Todays burger was shiny. My favorite burger franchise in U.S. very reasonable price and taste. I don't like fries though
    2 people found this review helpful 👍

  • 4/5 Chris M. 11 months ago on Google
    The staff and service are exceptional. They are enthusiastic, smiling and doing their best to deliver an enjoyable meal. On Sunday night I got a hamburger, fries and soda. The burger was great! The fries were way too salty. Almost too salty to eat. They are also skinny fries and cool off very quickly. My wife helped me eat them while we drove to our hotel so they were cool about 2 minutes after we received them. On Monday night my beautiful and hungry wife sends me back for a double hamburger without onion and I ordered the same single hamburger. I also asked for unsalted fries. The "special" order took about 10 minutes and was perfect. We reheated the fries in a pan at the hotel and enjoyed everything. The hamburger patties are thin but tasty. The interior of the restaurant was very clean. The men's washroom could have used more attention at 6:10 pm. The menu posted above the order desk is simple which I like. My wife is convinced some people know a cheat code because the staff prepared some kind of chilli cheese fries for the drive-through window. Unfortunately we head back to Canada tomorrow morning so we can't investigate further. See if you can find out and let me know for the next time I visit...
    2 people found this review helpful 👍

  • 5/5 Ronald L. 5 months ago on Google
    This was me and my wife's first time ever having In-N-Out, we heard all the hype about it, and it did not disappoint whatsoever! We got burgers and fries animal style, thanks to the suggestion our amazing server Amber had given us. The food was incredible, and all the employees were very kind and seemed happy to be there. Great place!
    1 person found this review helpful 👍

  • 5/5 Christopher “Hobbes” G. 1 year ago on Google
    Honestly when you pull up and think....OMG this line is double wide and wrapped around the parking lot...I'm not going here! Don't make that mistake, you get In N Out 5 mins tops, and for quality burgers on the go. Double doubles , 4x4s... doesn't matter, always on point.
    1 person found this review helpful 👍

  • 5/5 Matthew A. 2 years ago on Google
    Look, I get it, we're ALL looking for a healthy low fat, vegan, dairy free, gluten free, grass fed, organic, whole grain, whole food, farmers market lifestyle... But every now and again, you're going to want a THICK and JUICY burger to swipe under your nose, and cradle your lips. THIS IS THAT PLACE! Being from Illinois, I had never got the chance to try In-N-Out until just recently, and let me tell you, IT WAS INCREDIBLE!
    1 person found this review helpful 👍

  • 5/5 Bosandžero 3 years ago on Google
    Delicious burgers. 👌

  • 4/5 Deborah E. 1 year ago on Google
    I've only been through the drive thru, but it seemed like a good location. It wasn't super busy when I went, but everyone was still busy doing their jobs. The cashier was really friendly. The food was AMAZING. I always love In-N-Out. I took one star off because they forgot my ketchup and the location is kind of odd.

  • 3/5 Melissa k. 2 years ago on Google
    The fries were horrible and seemed to be old. The burgers were just ok. People who work here are super friendly!!

  • 5/5 Patty U. 1 year ago on Google
    This goes for all In-N-Out's. Always delicious, fresh ingredients, quality ingredients, friendly, professional, efficient, and consistent. I've been eating at In-N-Out with my very large family since the 80's. Trust me, no need to read any more reviews, just make this your choice. You won't be disappointed. Check out the secret menu on line. My favorite item 3x3 animal style, with animal fries, and pink lemonade. I don't get tomatoes on mine because I'm allergic. But that is a new allergy for me. I wish I could have tomatoes on mine. Enough reading, go eat here!!!

  • 5/5 Frenchescia S. 1 year ago on Google
    Amazing customer service it was actually my birthday when I went. Was very well taken care of lots of smiles my little girl and I. Left with delicious shakes and the smell of fresh well made burgers, fries pouring out of are bag. Will update when I find recipt wanted to give shout outs to three amazing staff members. If not I will stop by to get their names again you are amazing.

  • 5/5 Amanda G. 3 years ago on Google
    Very quick line with a very friendly amd organized staff. Restraunt was clean and sanitized and in n out as a whole are taking appropriate measures to prevent the spread of covid. Oh and delicious as always for such a good price!

  • 5/5 Paul M. 3 years ago on Google
    How can you not enjoy in and out burger, best burgers, cheapest prices. What else is there to say

  • 4/5 Sandra F. 3 years ago on Google
    Always good!

  • 5/5 amanda h. 3 years ago on Google
    Food is fresh and very good

  • 5/5 Robert L. 3 years ago on Google
    This is a great place to take the family .....i love this joint

  • 5/5 Mark F. 3 years ago on Google
    First time! Service was great and food was good! Would certainly go back.

  • 5/5 Tamara L. 3 years ago on Google
    The only In-N-Out I go to is the one on Yorkshire great customer service the food is always delicious and always comes with my peppers and extra napkins

  • 5/5 Vianah S. 1 year ago on Google
    We went through the drive through early in the afternoon, my kids have never eaten at in-n-out and we had the very best experience. Burger was great but what really made this experience worth taking the time to write this review was the outstanding customer service. We had the sweetest cashier and pick up window ladies. Your staff really made our day. Smiles and a cheerful atmosphere. It was less than a 30 second transaction at each window but that’s all it took to make this experience great.

  • 5/5 Michael K. 1 year ago on Google
    Go Animal style, and have no regrets.much better than five guys and only 10 dollars for a double double, fries and a coke.

  • 4/5 Ruth and I. 3 years ago on Google
    They take too long to give you food they need better training

  • 4/5 Julia L. 1 year ago on Google
    We waited our food for a while. Maybe due to the long line for drive-thru. Burger was fine, however, our fries is not hot at all. Maybe it stayed a while, but there were a lot of order not sure why we felt our fries were not fresh!

  • 5/5 L B. 8 months ago on Google
    In n out just gets it right - every time. Food is delicious and value priced which I greatly appreciate. As far as the pic of fries goes, I did get more than in the pic, they just didn’t survive the drive home. ❤️

  • 3/5 Phing C. 10 months ago on Google
    We love the fries! So we were disappointed on our last visit. The fries were burned and soggy. We went back to complain and got them replaced, and the fresh new batch wasn't much better 😕

  • 5/5 Wayne U. 7 months ago on Google
    Because In-N-Out! Place always rocks, there is a reason they are always busy. Animal Style is the way. Enjoy, I always do.

  • 4/5 HC C. 7 months ago on Google
    Always good burger but the need to do better with the fries even if they are fresh... they are so tiny wich make them dry quickly. So 4 star it's a very high rate. We love our fries..

  • 5/5 Mel L. 1 year ago on Google
    Love this place. Great every time and the employees are so so nice every time. In and out fries suck (seriously how do you sell these as something people actually want to eat?) But that's not the restaurants fault so my review is excluding how bad their fries are. Just stick to a burger and a shake!

  • 5/5 Wil J. 10 months ago on Google
    I really enjoy In N Out have been here plenty of times and the food is always pretty consistent. I get the double double and fries both animal style probably not the healthiest but it is pretty yummy. And at a pretty decent price point when you consider other fast food places. Service is always on point too usually fairly quick and friendly. Definitely recommend.

  • 5/5 Jason K. 8 months ago on Google
    Henry did a great job with our order. Best in n out around. Went here to get a burger last night and it was really tasty. Fries were cooked to perfection and the drive thru line was fast. Wasn’t too busy either!

  • 5/5 Tim T. 6 months ago on Google
    Burgers are always 5/5 but what is up with their fries? They have almost a Styrofoam texture and barely any taste. Their prices are great and the employees are always very friendly.

  • 5/5 Lawrence S. 6 months ago on Google
    Today was a good day! Today was a double double sort of day.... and what could make that better you ask? I say milk shake! Never have the burgers been waiting or staged, talking fresh! Same either the fries.... real potatoes, oh and never have I been denied a shake because 'the machine' I'd broken.

  • 5/5 Matt R. 6 months ago on Google
    Drive through order yesterday with about 5 vehicles ahead of me. Line moved quickly and a friendly employee took my order, who was working outside. Collected my order and it would have been a 5-star rating, except for the bottom of the box with our food was wet with oil. Had to wipe it down before I could set it down. Not our usual stellar experience. 😬

  • 4/5 Kenshiro Y. 5 months ago on Google
    Ordered a 3 x 3, patties were great but too thin. Fries were meh.

  • 5/5 Gary S. 4 months ago on Google
    In n out is always a win. See pictures. What more can I say, great food, service with smiles and accurate orders.

  • 5/5 Claudia L. 3 years ago on Google
    I don't eat meat often so, I wasn't a fun of this chain but my daughter insisted that I'll should give it a try. Wow surprise! I think she order the double w/ grill onions and the fries are a bomb. Thank tou guys for changing my mind. When I feel the craving of a bit of burguer I definitely going to drive your way.

  • 5/5 MAX 3 years ago on Google
    The food was delicious, the staff was friendly n very friendly. The prices are affordable.

  • 5/5 Dekx the E. 3 years ago on Google
    That burger was poggers

  • 3/5 Aron M. 3 years ago on Google
    (Translated by Google) Subie meet :) (Original) Subie meet :)

  • 5/5 Tonyo M. 3 years ago on Google
    Triple-Triple, Animal-Style, & DELICIOUS AZ ALWAYZ!!!

  • 5/5 Joshua B. 3 years ago on Google
    BETTER THAN WHATABURGER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • 5/5 Sterling G. 3 years ago on Google
    Covid was well handled. They were busy, of course, so they had someone come to the car and take our drive through order. Fries were piping hot and crisp. Burgers were delicious and appeared to be made with love.

  • 4/5 Bailey H. 3 years ago on Google
    THE NAME SPEAKS FOR ITSELF. GET YOU SOME! YEE YEE!

  • 5/5 Julian and Mary M. 3 years ago on Google
    Love this place. Great food and fast sercice.

  • 4/5 hippityhop 3 years ago on Google
    You know, tasty burgers, not very expensive, try milkshakes

  • 5/5 Luis R. 3 years ago on Google
    Best burgers in town

  • 5/5 Jason A. 3 years ago on Google
    I'm a california kid and I would get a burger here all the time. Glad to have them in AZ. Would love to eat here more often. I wish the drive thru weren't so crowded

  • 5/5 Christian A. 3 years ago on Google
    It's like the QT of the hamburgers. Fast and friendly service. Food tastes great all the time.

  • 5/5 Mimi A. 3 years ago on Google
    Such a long line stretched out around the building for drive through and it went incredibly quick. Employees are seriously working hard and its appreciated!

  • 5/5 Trent Y. 3 years ago on Google
    Taste of California burgers. Quality sure surpasses the typical fast food. Everything is fresh and cooked to order. Need a quick quality burger? You found it here.

  • 5/5 Brian V. 3 years ago on Google
    Friendly service, consistently great quality food at a good price. Never have a bad experience at this location.

  • 4/5 Dewayne C. 3 years ago on Google
    Busy as always but they had two people taking orders outside and it went really quick. Hard to beat the prices and the quality

  • 4/5 Ronald M. 3 years ago on Google
    The food is usually good. However due to a fractured hip I had to have my last meal delivered. The food was pretty cold by the time it arrived.

  • 5/5 Jim D. 3 years ago on Google
    We came in last night with about 10 young men who'd just played in a basketball tournament. They were HUNGRY!! The In-N-Out team did an OUTSTANDING job of taking our orders, arranging for a single payment, and then (the most important part) getting the food to us quickly! Everyone got their food and there were no complaints!! I'd recommend this In-N-Out for small and large gatherings!

  • 5/5 Jacinta D. 3 years ago on Google
    Always efficiently quick and friendly!

  • 5/5 Gregg G. 3 years ago on Google
    Very delicious and extremely efficient. Long line took no time to wiz through.

  • 5/5 Inderjot R. 3 years ago on Google
    This is mine and my son's go to place whenever we don't feel like cooking at home. Simple choices you can never go wrong with Cheese Hamburger 🍔 with French fries 🍟 and coke 😋. This is one place where you can go anytime of the year and you will always see a queue of cars. I like staff as they take order when person is already in queue

  • 5/5 Harry M Smith J. 3 years ago on Google
    They have the best chocolate shakes intown. And the service is outstanding!!!

  • 3/5 Myla H. 3 years ago on Google
    This place takes covid precautions but it is always packed

  • 5/5 Julie H. 3 years ago on Google
    It's always busy, but they got a good system down so it moves pretty quickly. They are always friendly and polite. Food is always hot and fresh.

  • 5/5 Mariebella O. 3 years ago on Google
    Yummy

  • 4/5 chad h. 3 years ago on Google
    It was good for the first time I've visited one.

  • 5/5 Denise S. 3 years ago on Google
    Always Amazing! Glad we can finally eat inside again. 😁

  • 5/5 Amber4 C. 3 years ago on Google
    Burgers... my preferred treat. Staff is always timely even when they have a full house. Had a friend come into town and she asked me to take her here again. It has a cool feel to it. Atmosphere is similar to a cafe in San Jose I loved.

  • 5/5 Merry S. 3 years ago on Google
    Awesome 👌

  • 5/5 kc k. 3 years ago on Google
    Very good

  • 4/5 Haleigh H. 3 years ago on Google
    Staff is always great. Food is almost always right. Patties are thin but still pink somehow. Overall we love this one

  • 4/5 Serenity S. 3 years ago on Google
    I got SO hungry from shopping at Sportsman that I popped in for a Protein style burger. No fries and cold water. Did the trick!

  • 5/5 William S. 3 years ago on Google
    Always have had a good experience here with timely service and good food.

  • 5/5 A. M. 3 years ago on Google
    Love this place

  • 5/5 Roxana E. 3 years ago on Google
    great food, comply with current COVID-19 situation, and employees are the nicest

  • 5/5 lovelyn k. 3 years ago on Google
    Great burgers 🍔


Call (800) 786-1000 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery
    • ✓️ Drive-through
    • ✓️ Outdoor seating

Trends



Last updated:

Similar Restaurants nearby

Last updated:
()