What a great experience! This is my favorite place to get away for "me time". The front desk staff always greats me with a warm welcome before I'm challenge during Julie's Cycle class. Then I'm able to shower and relax in one of the two steam rooms before heading to work. I wish I had a kid because child care looks so fun; bounce house, PlayStations, basketball hoops and a movie room. Love goin to Mountainside Carefree!

Gave these guys more than one chance to get it right but they still failed. The facility itself is just fine, however the billing department is atrocious. They made a mistake the first time around and we came to an agreement where they said they'd give me three months for free if I paid a lump sum to get everything owed taken care of. They gave me one month for free then continued to charge me thereafter. When I inquired about it, they said they would fix it or give me the next couple months for free. As they failed to do so the first time around I asked if they would just credit my account for the months they weren't supposed to charge me, they said they would and would reach out to me the following Monday, since I called on a weekend--they never reached out, so I called them back and they said all they could do is give me the next two months for free. I told them I didn't trust that they would do that and would like to cancel my membership, to which they said there would be a fee for canceling. Just a little ridiculous. But hey, as long as there are no billing issues, the facilities are great.

Not the cleanest gym! I often get on dirty equipment. Also, they could use to update their treadmills. The majority of them are very small with little to no cushioning and look like they’ve seen their day. Giving 3 ⭐️ because the staff is great and child care is good.

I’ve been pretty adverse to gyms my entire life but the staff at Mountainside on Carefree Highway have been exceptional and outstanding. My personal trainer, Ashley, holds me accountable in a professional manner all while communicating effectively and positively. I love working out here, I feel welcomed and best of all, I’m making progress with my health.

I have been coming to this place since 2011. A fantastic gym—clean, friendly, accommodating. Kids care is the absolute best and my children love coming to the gym with me! I have never had a complaint about this gym. The employees are always so respectful, there’s a handyman who works it seems every day to make sure all equipment is up to stitch. This place gets it done right.

Just joined and everyone very friendly. Had evaluation and instruction with Reid and he was superb at evaluating my current health state and goals and he wrote up a summary and exercise plan for me. Then went on to specifically show me which specific machines in the plan and how to use them. Very helpful.

We canceled our gym membership via phone in 9/2019. At the time we were told that our membership was canceled. However they continued to charge us monthly membership fee for the next 1.5 years under an account we do not normally use until we noticed the charge recently. When we called to question the unauthorized charge, the representative told us the first time that the cancellation needed to be process in person and pulled up computer records that we were informed of such policy at the time....so someone obviously lied. At the minimum this is fraud. I don't understand how a business like this is allowed to operate. Absolutely will not recommend this gym. *there's a state attorney generals letter to the business to change their in person practice. On BBB, there are numerous complaints regarding their fraudulent practice. STAY AWAY FROM THSI GYM

Good sized gym. Excellent layout and have lots of better equipment vs happy valley location. Here are some pics.

Mountainside Carefree is a great gym. I come here five times a week. It is extremely community oriented and the management staff is the best it’s ever been. They always help their members by continuously, adding equipment and expanding where available.

This Mountainside Fitness gym has been a great place for me to come and work on my fitness goals for 3+ years now. In particular I like the friendly staff when you enter the gym, the vast range of equipment from free weights, benches, racks and machines - meaning even when you choose to go at a busier hour of the day there is always an option for your workout goals that day! In addition the cardio equipment is well maintained, widely available and has good tech options with TV/workout tracking/streaming etc. When I joined I also decided to try a Personal Trainer for the first time, to push me each week outside of solo workouts, learn the best options to achieve my goals plus stay motivated & accountable. Zack has been fantastic throughout - each session is focused and challenging, where he listens to my questions or what I've been doing on my own and also provides recommendations or positive reinforcement. He is also personable and fun to spend time with, which definitely helps with motivation and staying committed over the longer term. I look forward to being a customer and repeat visitor for more years to come and will keep working with Zack all the time he is a trainer at this gym - keep up the great work!

One of my favorite mountainside fitness locations! Staff are all attentive and welcoming as soon as you walk through the front door. All rooms and weight area are kept well stocked with equipment. Special shout out to Mita Viadya in Customer service- she takes care of her members and recommends great classes for them to take as new joiners. Highly recommend this gym and location as all the members are super friendly.

MSF and Zack Kresser in particular, have brought me back to feeling comfortable in the gym as an old lady. It is harder to feel like I fit in at the gym but this location and having a personal trainer that listens to my fitness interests and goals and is helping me achieve them is immeasurable and very much appreciated!

The gym has a great staff, very attentive. The free fitness consultation that comes with the membership was a great experience, provided by a great personal trainer. I have started a personal training program, and that experience has been really great so far. The locker room is in great condition, clean and well organized. The machines are in great shape. All positive vibes with this gym!

I love all of the mountainside fitness locations. I have worked out at most of them in Arizona and I rotate between them often. They are all amazing! The carefree highway location is my favorite because they have such a fantastic childcare center. The ladies who work in their are very supportive, fun, caring, and are always making sure the kids are safe and having a blast. Going to the gym is the only time I get to myself during the day and the carefree location’s spectacular childcare center makes it possible for me to be able to exercise be healthy relax a little and enjoy the limited time I have to myself being a mom. Thank you Mountainside fitness childcare workers you ladies are truly the best!

I love the fact they have steam sauna! Amazing after a workout to relax & so good for your skin! The gym is amazing with plenty of classes. They keep it so clean and the staff is top notch. It would be good if they added more classes but for now it is working out for me!! Lost 20lbs!!

I've used this gym several times for a couple of years and have always had a positive experience. The staff are knowledgeable efficient and friendly. I particularly enjoy the physical layout and diversity of equipment. Maria Molina

Mountainside Fitness on Carefree Highway has been part of my daily routine since I moved here 18 months ago. My personal trainer, Ashley, is extremely knowledgeable! She is able to observe me and give tiny changes that really make a difference in my ability to activate the correct muscles. She is also kind and listens well (or tells stories to distract me as needed!). All of the employees at Mountainside are professional, encouraging, friendly - and seem to really want each individual to find the best balance in their own fitness journey. I highly recommend Mountainside. (I also love taking their classes! Yoga & Zumba are my favorites!)

This is a great gym with no drama. The personal training here is excellent. In particular, Zack is an amazing personal trainer who has helped me achieve my fitness goals. He is very knowledgeable about bodybuilding, weight loss, and nutrition. He is also very flexible and accommodating with his schedule, which is great for people with busy lives. Zack is very motivating and always pushes me to be better, while also making the workouts fun and challenging. I highly recommend him to anyone looking for a personal trainer who can help them achieve their fitness goals. 🏋️‍♂️💪

I just wanted to say that my experiences with Mountain Side Fitness Carefree and my weight trainer and friend, Reid, are two of the greatest! I’ve not found another gym that compares and Reid, well, he’s incredibly!! His knowledge and wisdom about weight training and the skills he provides his clients is like no other! I absolutely love the results. I love the kindness that I’m shown when I’m in the gym!! There’s no other gym or trainer that I have found that compares. I leave for Montana in a few weeks and I’m always sad to have to say goodbye to my community at Mountain Side Fitness. Just know that I always look forward to my return. . . Cheers!!

Mountainside Fitness on Carefree Hwy is great. They have the best personal trainer, Diane Lee, who has been an integral part of my improvement in equestrian sports. She is knowledgeable in physiology and nutrition and keeps my workouts new and fresh.

Worked out here over summer while I was back from school. I loved it, was a great gym for what I needed. Mita helped me through the process of setting up a membership and made it very easy.

There is a lot of things I enjoy, and working out in gym filled with great people is one of them. This Mountainside by far has great employees, and Mita adds the icing on the cake. Mita provides a tremendous amount of care, attention to details and communication with everyone she comes into contact with. Mita, thank you for your hard work and adding value into our community.

I honestly enjoyed this gym while going to it. It has decent equipment, was never overly crowded, and was relatively well maintained. The problem I have is with the contractual obligation. They advertise it as a month to month membership with no long term commitment. I signed my son and I up on a family plan. We went a few times / week for nearly three years. Unfortunately my job forced me to move away from the area. I went into the gym, and told them I was moving, this gas to cancel my membership. The next month, my card was charged again, even though we had never visited the gym. I live quite far from this gym, so I decided to call them. I was told my cancellation may have been too late to avoid the charge. Okay fine, but the following month, they charged me again! This time I simply cancelled my card, and got a new card from my bank. This stopped the charges. All was good, until I received a collection notice for $300 from this gym! I couldn't believe it. I again called them. This time I was told the matter was turned over to a third party collection agency, and was out of their hands. Horrible. So yeah, the gym is great while you're using it. However if / when you decide to cancel, good luck!

I joined Mountainside Fitness Carefree a few weeks back and I am very glad I did. The facilities are clean, well thought out, and you have a very large selection of machines and workout areas to choose from. The lockers are generous and you have everything you need there to achieve a post workout refresh. They also have a smoothie bar that has great options for reasonable prices, which I appreciate. All of the staff I have encountered so far have been friendly, knowledgeable, and genuine in how they welcome you. Neil, Barb, and Sarah have all been great instructors! One thing I can highly recommend is paying the extra $10 a month to access the massage chairs. It's worth every penny. If you have been on the fence as to joining Mountainside, don't be like me and wait years to give it a try. My friends who referred me have gotten some great "I told you so's" out of it!

This gym has a lot of machines and free weight options. The people at this gym are serious about fitness and there is not much socializing. The music is loud and usually good. However, I wish the equipment was in better shape. Mountain Side does have great personal trainers and I have worked with Zack for years. He really keeps me focused and he makes the workout go by quick.

This is a great gym. Has a great variety of machines and free weights for any type of workout. Free classes available for yoga, spin, ect, as well. The gym is clean and has helpful friendly employees!

Jace was so helpful and professional. I was able to choose the membership that suits me best and received a tour of the gym.

Awesome place! Been going here for 6 years and every time I See Sean as manager this place just rocks!! He’s always on top of everything and shows so much concern even if it’s something so small. Truly a great place and again hats off to SEAN!!

Beautiful facility with very friendly and helpful staff. This was the nicest gym I looked at and was the best price as well. Nice layout and quality equipment.

Some of the people that run classes here are very stuck up and were rude to me for no reson when I was trying to be polite. It would definetly be worth the extra money to go somewhere else nicer, even further away. Be warned

I am new to the area on a medical work contract and was in the market for a gym. From the minute I walked in, I felt welcomed and attended to by excellent customer service. Sean gave me a thorough tour of the facility and enlightened me to his positive history with the company. Evan assisted me with my membership and was completely transparent about what would benefit me most as a contract worker in the area. It really says something when you find yourself signing up for a membership with the first gym that you tour without working out first. I had my first workout there today and I’m so pleased with my decision. Thank you for your wonderful customer service!

The Carefree location is by far the best location. The front desk staff are courteous and always keep the locker rooms clean. Definitely beats the other dirty gym locker rooms I have been to in the past. Member services reps (Courtney, Jace, Casey) and managers (Sean, Evan) are friendly and are always helping out with memberships, facility questions, and even take part in making shakes for members. This tells me that they care not only about helping out in their own facility, but about member needs. In addition, childcare is amazing and my kids are always wanting to go back, because they enjoy it so much. Good job Melissa! Also, The weight floor is awesome, and even though classes are going on in the morning and evening, there is enough room to get my workout in. Carefree, keep doing what you’re doing!

Been to many of the Mountainside gyms around the valley and this is by far the best. Gym is always clean, locker rooms always fully stocked and the equipment is top notch. Sean at the front is the guy to go to- he was super helpful when it came to touring the facility and getting answers to anything. This is now my family’s home gym and we love it!

This place is amazing, I’m a member of a country club in North Scottsdale and the services they offer here put my country club to shame. The locker rooms are amazing the staff is even more amazing. Sean signed me up and he really showed me around and made sure I was comfortable before I signed up. If you’re thinking about joining Mountainside carefree don’t think hard come over because you want to find a better workout facility and nicer people come see Sean .Bruce L

This gym was absolutely amazing! Very clean. The staff was great. Super professional and helpful. Sean helped us with our pass for the day and now thinking about joining permanently. Highly recommend this gym if you live in the area.

Staff is always friendly. Facilities are always clean. I go at various times of the day due to work and childcare- and I always have a machine. Been a member for over 10 years.

Mountainside Fitness Google Review of dislocated hip on 2.2.22 On 10.29.21 I had right hip replacement surgery. On 2.2.22 I had dislocated my right hip on the leg press machine at the Carefree Mountainside gym. I had performed that same weight twice before and was attempting my third set when I dislocated that right hip. Many gym members came to my rescue and started removing the weight from the machine. I was crushed against the backboard and in immense pain. It took 4 guys to lift me from the machine into the chair. I was helpless. The fire department was called and a member of the gym just happened to be there from that particular Station that was called. He was helpful in facilitating that call. My special thanks to Reid Merrill (Fitness Manager) who was my constant companion during this painful time. He had placed his hand on my shoulder with constant reassurance that he was there for me. I could tell I was going into shock before Fire arrived as I was shaking like a leaf. Zack (Personal Trainer) was also there for me. Thank you to the General Manager, Sean, for his 2 follow-up calls to my wife checking on me. I’ve returned to Mountainside Gym and my hip is back in place. You can bet I’m avoiding that leg press machine. 😊

I travel between all of northern Phoenix so there are a couple Mountainside locations that I could go to. I choose this location because of the staff, but especially their child care staff. Melissa is amazing and you never have to worry about who you’re leaving your children with at any point. I would recommend this location specifically to everyone!

Mountainside Carefree is the best gym.. the classes, equipment, and environment is all 10/10. Staff is very friendly and are always catering to the guests needs. Totally worth joining you will not be disappointed!!

After visiting another location nearby I am happy to call the Carefree location my gym. The staff is extremely friendly and always greets you with a warm welcome. As a fitness professional I appreciate the clean, top of the line equipment, which are rarely down or unavailable. Your definitely getting your money's worth at this location with all of the personal training available, saunas, group classes,free weight room and the smoothie bar to top it off.

My family & I absolutely love this location. It’s always really clean. The staff is always very welcoming & helpful. My kids never want to leave! I know they’re in good hands while I’m getting my workout in.

This is a great family friendly gym. The staff are wonderful and very helpful. My wife is dedicated to the classes because they offer such a variety. Mita is such a breath of fresh air. Sign up for membership and bring your family and friends!

We went to this Mountainside Fitness for a group birthday zumba class. The gym is clean and well maintained and all staff I interacted with were friendly. Kristy led our class and made the birthday girl and her friends very happy. The protein shake afterward was delicious.

I am member of Carefree Mountainside Fitness since moving out here 3 years from Ahwatukee Foothills by Chandler where I was actually member of their very first Fitness Center. The Carefree Fitness has amazing staff including their long time manger Shawn Parks. I see him doing everything from folding towels to cleaning gym equipment, man is work horse. The Gym is busy place but its fun, clean along with a great atmosphere, so hats off to Shawn Parks and his staff, thanks.