I used to really enjoy this place but lately the atmosphere has completely changed. There's no willingness to help and to be honest that they're quite rude and short with customers. It was the guy not the girls

Great sales staff. Danielle is amazing and always goes out of her way to be helpful.

Friendly staff; good product selection.

The staff are excellent and extremely helpful. The Scottish guy, sorry don't know his name, helped me get a 40 kgm bag of cat litter to my car on account of my twisted ankle!.. ..they truly care about the pets that they attempt to adopt out, and I enjoy going to any pet store because I feel anyone who works in one genuinely love their job.

Really great pet value, had a very nice and knowledgable employee named danielle help me out.

We have a cat and had many questions about her habits. The individuals who work there are very knowledgeable and provided us with great advice.

Ladies therebwere so nice! The one girl gave me suggestions on toys and bones and my dog loves both! Wish I lived closer ornod go here regularly.

Alyssa tried to overcharge me $20 for an item I purchase weekly with the price literally ON it. She was so rude about iit too my total came up way too high so I questioned the price of everything and she says $36.99 for quail. I said no they're $16.99 and was friendly about it but she snaps back rudely NO THEYRE $36.99. The sticker is on it with price, the website has the price and she's giving me attitude basically not wanting to even check the system the other girl did for me thankfully and wasn't rude about it . Of course Alyssa saw she was wrong , did not apologize . Just a dirty look . Unreal. Get friendlier staff I spend hundreds of dollars a week at pet valu and to be treated like that is just not ok and overcharging customers $20 for an item? Yikes .. is she pocketing it ? I'm so happy I didn't just pay it and knew from shopping there so much something was off even with multiple items

Amazing customer service! Always kind, friendly, and extremely helpful. I will be shopping here for all my pet needs from now on! :)

Great selection of dog foods, friendly dtaff

Good store but the bags they give out are cheap junk that fall apart the second you leave the store no matter how you hold it. Good luck to you if you forget your own bag and have to walk for more than 5 mins with their junk.

Always a pleasant experience and a fun time visit this store!

Staff are very helpful and friendly at this location. Well stocked (we love Acana food and are happy they carry it!) but if they happen to be out of something, they go out of their way to figure out how they can find you what you need. Really appreciate the delivery service offered by PetValu. The only thing I would mention is that in the past, some staff were not able to help me when I was looking for specific kinds of food for dietary restrictions; specifically, poultry-free dog food (wet and dry) and wet food appropriate for diabetic cats.

Inviting, clean and comfortable place to spend time. Good selection of quality cat foods and scratch towers. I bought alligator and pork cat food for my guys to try. Nice staff. Ample parking close to the store, and is near transit stops.

Great staff..Always say hi when you walk in.

Awesome staff. They spend as much time as you need , I enjoy going there

I've visited twice in the last 3 days...once because I was in the area and the second time because of the exceptional service I received!!! Lea is so friendly, knowledgeable and patient. She brought my order out to the car without any hesitation and answered all my questions with eagerness and honesty. The second time I visited I met 2 of the other staff who were also amazing, friendly and helpful. We'll keep coming back to this location even though it's a little further from home!

I love this petvalu the staff is so friendly and helpful. Everyone is so kind to my rescue Taz! This is his favourite place to go on our walks

This is my favorite pet valu to go to. Always stocked well and the staff here are super friendly and very knowledgeable. If you ever have any questions, feel free to ask as they are quite knowledgeable and very helpful.

Very knowledgeable, helpful, caring staff.

I can't say enough about my experiences at this location. Special thanks to Danielle for her attention and her helpfulness with our very picky dog and his food issues. This location has gone out of their way to locate product for me, and to explain product benefits to help me make appropriate choices for our dog. Thank you so much, you guys are fantastic!