4/5 Dave S. 1 year ago on Google
5
stars
for
the
food.
If
you
can
somehow
figure
out
how
to
get
in
here,
you'll
enjoy
the
good-to-great
food,
some
of
it
inventive.
But
1
star
off
because
their
process
and
organization
is
a
abject
fustercluck.
They
have
no
clue
how
to
run
a
restaurant.
We
tried
for
weeks
(seriously)
to
make
a
reservation
-
they
don't
answer
the
phone
or
return
calls.
There
is
no
way
to
make
a
reservation
online.
There
is
no
monitored
email
address.
Thus,
we
showed
up
10
minutes
before
they
opened
for
lunch
-
and
they
told
us
to
leave.
No
queue
to
join.
No
"add
your
name
to
a
list".
Just
"we're
closed,
please
leave".
Rude.
But
instead
we
circled
(we
were
very
hungry
and
there
are
no
other
options
in
the
area)
and
they
ended
up
seating
us
first
when
they
did
open.
The
entertainment
part
of
the
meal
was
watching
them
shoosh
away
potential
guests
from
outside
seating
that
was
apparently
"reserved"
but
had
no
placard
indicating
that.
People
would
wander
up
to
what
appeared
to
be
an
empty
table,
a
server
would
literally
run
out
and
inform
them
they
couldn't
sit
there.
Over
and
over
and
over.
None
of
the
employees
or
managers
thought
to
simply
put
a
sign
on
the
table.
This
is
exemplar
of
the
lack
of
managerial
brainpower
at
work
here.
Crazy,
but
we
got
a
free
and
entertaining
show
out
of
the
circus.
Ordering
was
a
pain.
The
servers
were
polite
but
overworked,
and
there
there
was
no
way
to
get
their
attention
to
order
anything
(say,
another
drink
or
dessert).
An
iPad
to
automate
the
ordering
would
be
awesome
but
I
can't
imagine
this
place
ever
catching
up
to
modern
restaurant
operating
standards
-
my
dining
partners
laughed
at
me
when
I
started
brainstorming
such
ideas.
This
place
is
clearly
run
by
fantastic
chef(s)
and
incompetent
manager(s).
So...take
your
chances.
There
isn't
much
else
in
town
worth
visiting,
the
food
is
good-to-excellent.
But
you
WILL
be
offended
(or
perhaps
entertained)
by
the
incredible
process
and
and
managerial
failures.
¯\_(ツ)_/¯
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