JYSK Hamburg-Osdorf image

JYSK Hamburg-Osdorf

Furniture store Outdoor furniture store Bedding store Bed shop

😠 Unfortunately, I didn't have a good experience in this branch today. I wanted to buy a garden furniture set today, but I met a very unfriendly and uncooperative employee. When I asked if I could reserve it or pay a deposit to pick it up in the next few days, he replied with a rather arrogant “no.” W... People often mention nice, store,


Address

Kroonhorst 11, 22549 Hamburg, Germany

Website

jysk.de

Contact

+49 40 8329470

Rating on Google Maps

4.20 (107 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 6:30 pm
  • Thursday: 10 am to 6:30 pm
  • Friday: 10 am to 6:30 pm
  • Saturday: 9:30 am to 4 pm
  • Sunday: Closed
  • Monday: 10 am to 6:30 pm
  • Tuesday: 10 am to 6:30 pm

Featured Reviews


Frequently mentioned in reviews: nice (6) store (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Denizhan Ziya �. 1 year ago on Google • 486 reviews
    kind staff, nice store as always!
    1 person found this review helpful 👍

  • 5/5 Petra S. 1 year ago on Google • 168 reviews
    I wanted to buy garden chairs in Wedel. Unfortunately, I didn't have enough seat cushions. The saleswoman called Osdorf and got everything. Then I reordered again. Then I got the rest on Kieler Str. Really nice staff in all three branches
    1 person found this review helpful 👍

  • 4/5 I. L. 1 year ago on Google • 68 reviews
    Very nice service, took time to address our concerns and actively offered help. When we entered the store we were immediately noticed and greeted in a friendly manner. Some empty shelves to share.
    1 person found this review helpful 👍

  • 4/5 Nietsche b. 5 years ago on Google • 57 reviews
    Small but nice 😀 we bought a summer down blanket. The saleswoman was really friendly and had a smile on her face the whole time 😄 would be happy to do so again
    1 person found this review helpful 👍

  • 5/5 V. H. 3 years ago on Google • 9 reviews
    In the current situation, I was happy to shop in the branch via Click and Meet. One advantage is that I pretty much had the shop to myself and was still able to look around in peace in the allotted time. The two saleswomen were very helpful and competent in their advice and support. The items were lovingly and safely packed. I can highly recommend the store and would be happy to come back. Keep it up!
    1 person found this review helpful 👍

  • 4/5 CW 9 months ago on Google • 226 reviews
    The selection is pleasing, the presentation could be done better. Easy to get to, lots of parking nearby, good environment for shopping. Friendly staff, relaxed visit.

  • 3/5 Manuel F. 2 years ago on Google • 181 reviews
    Unfortunately, you get the impression of a discount store rather than a store with sales space for presentation. Messy, a bit unclean, too crowded, too small. The furniture series that we looked at on site may be beautiful and high quality, but when it is squeezed so tightly into the store, there is no presentation or desire to take in the products, or even to buy them to decide. It's a shame, only the staff was helpful and friendly.

  • 4/5 Cryptobook O. 1 year ago on Google • 134 reviews
    Nice 🙌

  • 5/5 S. B. 1 year ago on Google • 61 reviews
    Small selection of many things, way too overpriced. I wonder how they can still exist. With their range you don't actually need them at all. But the employees are very nice and friendly, absolutely great.

  • 5/5 Cornelia 2 years ago on Google
    (Translated by Google) Nice staff, chair not in stock will be reordered and I will be informed by phone. Bought nice bedding for a good price. (Original) Nettes Personal, nicht auf Lager befindlicher Stuhl wird nachbestellt und ich werde telefonisch informiert. Schöne Bettwäsche preiswert gekauft.

  • 3/5 K W. 2 years ago on Google
    (Translated by Google) Just 2 salespeople, after which I waited 1/4 hour and then a customer was pushed in between, because came after me, I left. There are more JYSK shops, e.g. in Halstenbek, where the service was great and I bought my mattresses (Original) Nu 2 Verkäufer, nach dem ich 1/4Stunde gewartet habe und dann auch noch eine Kundin dazwischen geschoben wurde da nach mir kam, bin ich gegangen. Es gibt noch mehr JYSK Geschäfte, z.B. in Halstenbek, da war der Service Top und habe meine Matratzen gekauft

  • 1/5 Damla A. 10 months ago on Google • 1 review
    Unfortunately, I didn't have a good experience in this branch today. I wanted to buy a garden furniture set today, but I met a very unfriendly and uncooperative employee. When I asked if I could reserve it or pay a deposit to pick it up in the next few days, he replied with a rather arrogant “no.” When I asked further whether I could pay for the garden furniture set in full and then pick it up later, he responded quite annoyed (again with “no” and without any further explanation). I would have liked a little more friendliness and competence instead of trying to brush me off. I would have liked a bit of customer service or customer orientation and had to leave the branch with a very uncomfortable feeling. A pity!
    1 person found this review helpful 👍


Call +49 40 8329470 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



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