I'm not so often writing reviews for hotels, but oh my, please allow me to transport you to the wondrous journey that was our stay at the "Hotel Fiasco" in Madrid. An experience so memorable that we felt compelled to share, so that others may also glimpse the wonders that await. We, four intrepid adventurers eager to explore the amusement parks of Madrid, lodged ourselves in this monument to hospitality for three nights. The package included a breakfast which, in all fairness, should have been classified as "small" not by the amount of food offered, but by the quality of it. For a modest sum of 15 euros per day, we had the unique opportunity to taste bread worthy of Pharaoh Tutankhamun in his tomb, accompanied by cakes and croissants that would make a rock seem soft. Let's not forget the fruit, so ripe that they could tell stories of when they were just tiny seeds. In a sublime demonstration of irony, there was a grocery store across the road, where fresh fruit and crisp bread were sold at reasonable prices. Apparently, the hotel decided to save its energies in this area, preferring to focus on other aspects. Oh, what joy! Strangely, this hotel has a high rating, something that defies logic and common sense. Perhaps it is due to its picturesque location, a good distance from the Pinto train stop, making the journey to the city center and Warner Madrid Park an adventure in itself. But let me share the true highlight of our stay: the charming fragrance emanating from our bathrooms, a pungent mix of old plumbing and wear and tear. This was so intense that we had to sleep with the bathroom doors closed and the windows open, making every night a truly unforgettable experience. The decor of the rooms, which looked appealing in the photos, in reality seemed to have been inspired by a post-apocalyptic fiction novelist. And let's not forget the entrance to the hotel, which was basically a bazaar, where one could buy everything from water and beer to posters, clothes, and surprisingly, even the hotel's bath towels... It seems that this hotel has a unique marketing strategy, geared towards parents of children who can't say "no" to their little creatures. Of the few things I can honestly praise, the room cleaning service was impeccable, and the cleaning lady was a true ray of sunshine. The shower in our so-called "luxury" room (room, which cost an extra, of course) was also decent. Mattresses softness was on the right point while we can't say the same about the pillows. Still these small positive points were not enough to overshadow the downsides. In summary, our stay was a unique experience, but not in the way we expected. It's a shame that our money was spent in this way, and I strongly recommend that everyone consider other options before committing to this establishment. The next time we visit Spain, we will certainly read the negative reviews more carefully before making our choice. Oh, how I wish I could say that the Hotel Fiasco was a luxury experience, but the only luxury here seemed to be the extra space and the mini sofa in our second and more "luxurious" room. The room's decor, which in the photos seemed to have been taken from an interior design magazine, in reality was as inspiring as a plate of dry bread, fruits and dry cakes. And then there's the location. Ah, the location! Far enough from Pinto station to make each trip an adventure and close enough to the grocery store to remind us daily of what we could have had for breakfast. But, in the end, perhaps we should thank Hotel Fiasco. After all, it taught us a valuable lesson: always read the negative reviews before choosing a hotel. And to future travelers who may be considering this place, I only have one thing to say: think well, think twice, think three times. And then, perhaps, consider sleeping in a tent. It will likely be just as comfortable and certainly cheaper.

Great hotel. Ideal location for Parque Warner. Close to bus stop for access to Madrid City centre. Room was very nice and modern, also the bathroom. Good value for money. Would return and would recommend to a friend.

A nice, relatively new and clean hotel with functional and fabulously designed room! Breakfast was alright enough but don’t expect a feast! It takes a 10-minute walk to the train station and the train takes 30 minutes to Sol station (thus, it may not be suitable for everyone)! The only complaint during our long stay was absence of laundry facilities, but they were specifically mentioned and promised in the travel agency’s ad and we had to hand-wash all the laundry (or to take a 5-minute walk to the closest laundromat, which we didn’t take that option)!

Very helpfull working personal. Hotel garage is narrow. We couldnt park with our Transporter, there is no other empty parking places around and we had to park 4-5 km away. Breakfast is good enough and rooms are good. Worth to stay.

When I tell you DO NOT STAY AT THIS HOTEL! First of all when we arrived we noticed there were some weird stains on our bed sheets, we called reception and the lady kindly came to change it straight away and apologised. Then we looked in the bathroom and saw a lot of mould by the shower (see pics) but we just decided to let it go and not bother saying anything. Two days later, we went down for breakfast and had our room cleaned. I came back to the room and noticed BLOOD STAINS on the pillow case where I put my head! (See pics) I went down to speak with reception and the RUDE (male staff) said to me, this is one of those things that just happen -__- I was very annoyed and he didn't even apologise and he just said to me what do I want him to do ( by this time, the cleaner changed another one already). After an exchange of words 10 mins later he said sorry (again in a rude manner). Honestly his nonchalant attitude was the worst part. This hotel does not even deserve the one star but because you have to put at least one- there you go! Worst experience ever!! Plus it's far from the train station and the trains tickets are expensive and it's basically outside Madrid. I WOULD NOT RECOMMEND IT ALL. Unless you wanna sleep in some else's blood and shower in mould. POOR CUSTOMER SERVICE. Plus they barely speak English. And the wifi is super slow. Our Whole constantly smelt like smoke which was not a plus for us considering we're not smokers.

It was absolutely fantastic - we have stayed here before and it always reliable, very helpful staff ,, fantastic bedrooms all exceptionally designed, top of the range facilities and a very varied and plentiful breakfast.

Very modern decor. Lovely large bathroom with great shower. Underground parking at €10 per night

Great rooms nice staff great area close to Madrid one train there an back free breakfast everyday. I would definitely revisit this place..

Really good all round. Modern & clean Secure underground parking Great breakfast. Pet friendly.