toom Baumarkt Dresden-Laubegast image

toom Baumarkt Dresden-Laubegast

Hardware store

👍 Preislich etwas günstiger wie OBI oder Hornbach sowie Bauhaus. Auswahl eher begrenzt. Aber der Zuschnittservice hervorragend. Priced a little cheaper than OBI or Hornbach and Bauhaus. Selection rather limited. But the cutting service is excellent. People often mention staff, time, checkout,


Address

Leubener Str. 61, 01279 Dresden, Germany

Website

toom.de

Contact

+49 351 6556610

Rating on Google Maps

4.20 (1K reviews)

Open on Google Maps

Working Hours

  • Friday: 7 am to 8 pm
  • Saturday: 7 am to 8 pm
  • Sunday: Closed
  • Monday: 7 am to 8 pm
  • Tuesday: 7 am to 8 pm
  • Wednesday: 7 am to 8 pm
  • Thursday: 7 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: staff (6) time (6) checkout (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Robin D. 1 year ago on Google
    Preislich etwas günstiger wie OBI oder Hornbach sowie Bauhaus. Auswahl eher begrenzt. Aber der Zuschnittservice hervorragend. (Translated by Google) Priced a little cheaper than OBI or Hornbach and Bauhaus. Selection rather limited. But the cutting service is excellent.
    1 person found this review helpful 👍

  • 3/5 Mihail Jovmir (. 1 year ago on Google • 349 reviews
    Some workers are very friendly but others are not paying attention at all because they have something more important than you - client.

  • 5/5 Uwe J. 10 months ago on Google • 223 reviews
    Yesterday afternoon we were visited by very friendly, courteous saleswomen who gave us help and advice. Bought 2 new balcony chairs, upon request we were even able to leave the huge packaging on site - no problem at all. Continue s5

  • 5/5 Jens P. 3 months ago on Google • 185 reviews New
    Competent advice, once again, always a good balance between price and performance if you are unsure, the more expensive product is not always offered but always the one that is most practical for the customer. This is really good. Otherwise well tidy, clean and friendly staff

  • 5/5 Mihai F. 5 years ago on Google • 153 reviews
    Al product is OK,

  • 4/5 Murali K. 4 years ago on Google • 139 reviews
    Good collection of plants.

  • 5/5 David L. 5 years ago on Google • 58 reviews
    Top

  • 5/5 Kathrin P. 5 years ago on Google • 50 reviews
    good service

  • 4/5 OLD D. 2 years ago on Google • 18 reviews
    Top!!

  • 1/5 Fraggz !. 2 months ago on Google • 15 reviews New
    The first time I decided not to come back because of unfriendliness. 2nd time incorrect information. 3rd time go to the bathroom information stand and we will send someone there. 20 minutes later I found a saleswoman in the hallway who was making private calls. 100 times Obi Hornbach or Bauhaus 100 times satisfied

  • 5/5 Gabi P. 2 years ago on Google
    (Translated by Google) So far I've always done well here. I had the idea in mind. what i want to build You get a professional answer to questions. So always happy. (Original) Bisher bin ich hier immer gut gefahren. Ich hatte die Idee im Kopf. Was ich bauen will. Auf Fragen bekommt man ne fachgerechte Antwort. Immer wieder gern also.

  • 1/5 Max M. 1 year ago on Google
    Manches Personal wirkt flapsig, genervt u. unprofessionell. Warum man den Kunden die ihr Geld da lassen wollen so gegenüber tritt ist mir ein Rätsel. 1 Stern ist da noch zu viel. (Translated by Google) Some staff seems flippant, annoyed and unprofessional. It is a mystery to me why the customers who want to leave their money there are confronted in this way. 1 star is still too much.

  • 5/5 Stephan F. 1 year ago on Google
    (Translated by Google) A huge, well-stocked range. The staff are very friendly and helpful. (Original) Ein riesiges, gut sortierten Angebot. Die Mitarbeiter sind sehr freundlich und hilfsbereit.

  • 4/5 Good S. 1 year ago on Google
    (Translated by Google) The offer is very good for households, but rather insufficient for commercial craftsmen. Good selection of plants. Parking spaces free of charge. (Original) Das Angebot ist für Haushalte sehr gut, für kommerzielle Handwerker eher ungenügend. Gute Auswahl an Pflanzen. Parkplaetze kostenlos.

  • 1/5 Alberto H. 1 year ago on Google
    (Translated by Google) I wanted to reserve a somewhat rare item. Four pieces covered because I could already see that it was going to be tight, in the end only one piece was covered. Nothing more available. And drove across town to do it. :-( Service is a foreign word that cannot be translated into German... Not even with Toom. (Original) Ich wollte mir einen etwas seltenen Artikel zurück legen lassen. Vier Stück zurückgelegt weil ich schon gesehen habe dass es knapp wird, am Ende wurde nur ein Stück zurückgelegt. Nichts mehr verfügbar. Und dafür quer durch die Stadt gefahren. :-( Service ist ein Fremdwort, dass man nicht ins Deutsche übersetzen kann... Auch bei Toom nicht.

  • 1/5 Enrico S. 2 years ago on Google
    (Translated by Google) Devaluation from 4 to 1 star - something always goes wrong here, the staff then unfortunately reacts unwillingly and unmotivated. Today's example: Small item defective (2 months), exchange requested, after several minutes there is a prepaid card. Luckily, according to the shelf, the item costs the same ... at the checkout, the surprise - Now the customers have to pay extra for incorrect pricing - for an exchange ... Then the customers have to bring the staff to the shelf and provide the proof. At the checkout, a lot of typing, cancellation and a lot of slips of paper and time later, you go out frustrated. To be fair, I would like to say that the masters of creation in this branch are competent and motivated, but everything is torn down again at the checkout / information desk. (Original) Abwertung von 4 auf 1 Stern - hier läuft immer was schief, das Personal reagiert dann leider unwillig und unmotiviert. heutiges Beispiel: Kleinstartikel defekt (2 Monate), Umtausch gewünscht, nach mehreren Minuten gibts eine Wertkarte. Artikel kostet laut Regal zum Glück noch das gleiche... an der Kasse die Überraschung - Jetzt soll die Kundschaft für falsche Preisauszeichnung nachzahlen - für einen Umtausch... Dann muss die Kundschaft noch das Personal an das Regal führen und den Beweis erbringen. An der Kasse dann wieder viel Getippe, Stornierung und viele Zettel und Lebenszeit später geht man frustriert raus. Fairerweise möchte ich sagen, dass die Herren der Schöpfung in dieser Filiale fachkompetent und motiviert agieren, aber an der Kasse / Info wird das alles wieder eingerissen.

  • 3/5 Rolf-Dieter K. 2 years ago on Google
    (Translated by Google) Well, let's put it this way, it is expandable! It's not that the staff are nice, friendly and helpful, but they have to be there too. If you want to ask someone for advice in a department, you won't find anyone who advises you because nobody can be found. If you go to the checkout area, you will be referred to the colleague in the department. Nobody seems to be in the know when their own colleagues go home. After a long search and waiting, no one came. But I still bought my goods and I'm gone. Hopefully that won't be the case next time. Faith dies last. To a new one👍 (Original) Naja sagen wir mal so, es ist ausbaufähig! Es ist ja nicht, daß das Personal nett und freundlich ist sowie hilfsbereit aber sie müssen auch da sein. Wenn man in einer Abteilung jemanden um Rat fragen möchte findet man keinen der einen berät da keiner zu finden ist. Geht man an den Kassenbereich wird auf den Kollegen in der Abteilung verwiesen. Keiner scheint Bescheid zu sagen wenn die eigenen Kollegen nach hause gehen. Nach langen Suchen und Warten kam immer noch keiner. Aber ich habe dennoch meine Ware gekauft und bin weg. Hoffentlich ist das beim nächsten Mal nicht mehr so. Der Glaube stirbt zuletzt. Auf ein Neues👍

  • 3/5 Enrico J. 5 months ago on Google • 13 reviews
    Unfortunately, it happens every now and then that goods are priced incorrectly and there is a woman at the checkout who tells the customer off when the error is pointed out. "It's what's at the checkout that counts and not what's on the shelf/display!" just an example. This isn't the first time that this employee has attracted attention with her friendliness.


Call +49 351 6556610 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
    • ✓️ Assembly service
  • Recycling
    • ✓️ Batteries
    • ✓️ Light bulbs
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



Last updated:

Similar Hardware stores nearby

Last updated:
()