NÜVA Smile image

NÜVA Smile

Dentist Dental clinic Cosmetic dentist Orthodontist Teeth whitening service Oral surgeon Dental implants provider

🫤 TL;DR: biggest issue was that one of the dental assistants was watching TV while she worked on my tooth & ended up putting the dental curing light right onto my gum & lip which burned. ——————————— I wanted to hold off on writing this review in order to give them second and third chances. Pros: I ap... People often mention dental, office, knowledgeable, helpful, time, friendly, visit, great, professional, recommend,


Address

1315 Stelton Rd, Piscataway, NJ 08854, United States

Website

www.nuvasmile.com

Contact

+1 732-985-5600

Rating on Google Maps

4.80 (104 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 4 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 5 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 9 am to 5 pm
  • Thursday: 9 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: dental (25) office (13) knowledgeable (10) helpful (10) time (8) friendly (7) visit (7) great (7) professional (7) recommend (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Aurora 3 months ago on Google • 5 reviews New
    TL;DR: biggest issue was that one of the dental assistants was watching TV while she worked on my tooth & ended up putting the dental curing light right onto my gum & lip which burned. ——————————— I wanted to hold off on writing this review in order to give them second and third chances. Pros: I appreciate that people are very nice/friendly here, and a handful of the dental assistants & dentists are very competent. However, after getting dental cleaning + 2 rounds of fillings (3 visits in total), I can't hold my tongue anymore. First visit: * They were late in opening (my appointment was at 9am). But it's ok, because there was heavy snow that day for the first time this winter, so people were understandably late. * HOWEVER, I then proceeded to wait another almost 25 minutes before they called me in. * Then for the actual x-ray and cleaning portion, the woman doing these things was more careless than any other dental assistant I've been the client of. She shoved that x-ray thing (sensor? film) into my mouth in these weird positions that I've never had ANY dentist do, such that it kept falling out of place and she kept having to readjust it. Also, it made me really uncomfortable that she literally placed the x-ray directly in front of my face — I've never looked INTO the x-ray cylinder face-to-face like that, as other dental offices will usually angle it for safety so it's not parallel to your face, staring at you. * For the cleaning portion, she was again pretty careless and rough. She dug the sharp little metal hook into my gums MULTIPLE times WITH A SCRAPING MOTION because she wasn't paying careful attention. MULTIPLE red flags on the first day. Second visit: * Hella painful but I guess that's what happens with fillings. The shot for the numbing thing hurt like heck as she stabbed it into the back of my mouth. At least she was friendly and knowledgeable. * I really liked the dental assistant as she was a good conversationalist and made me feel reassured. (The one with the colorful blue glasses.) * What I DIDN'T like was that the front desk didn't tell you they upcharge your cost by making you pay for the credit card usage fee (3.5%). All the other dental offices I've been to just charge you for the actual dental work. I thought it was sneaky how they didn't tell you you have to pay for the credit card fee on top of that... Would have been nice to know so it didn't come as a surprise. Third visit: * This was the visit that made me not want to come back. To be fair, the dentist was good and knowledgeable. The fillings hurt like HECK again, but she was thorough in making sure that my bite afterward was okay (i.e., that the fillings weren't too high). Her hand did slip I think toward the end, which meant her drill thing went against the roof/back of my mouth, which hurt... * The thing that made me really upset was the fact that the dental assistant this time (NOT the same one as the second visit), was NOT paying attention. While she was holding the really hot blue light to solidify the fillings, she WASN'T EVEN PAYING ATTENTION. SHE WAS WATCHING TV ("90 Day Fiancé" or whatever). Because she wasn't looking, she kept moving the hot blue light so that it felt like part of my gums were burning, and then later she moved it onto my lip so that my lip felt like it was burning. She was staring at that TV like it was her job, which was unprofessional and made me really not want to come back. We're canceling our next dental cleaning here. This has literally been my worst experience at a dental office. The only good thing about this place is that the people are friendly/nice. That's great, but if the actual WORK is subpar among some of the dental assistants who do the x-rays, cleaning, etc., then I'm not coming back. (The dental assistant who did do a good job was the tall lady with the blue glasses — kudos to her, she was a highlight.)
    2 people found this review helpful 👍

  • 5/5 Jacqueline C. 4 months ago on Google • 5 reviews
    My experience with this dental office has been wonderful. They are understanding, compassionate, empathetic, and professional. I got a root canal and they did a wonderful job. Definitely highly recommended their services.
    1 person found this review helpful 👍

  • 5/5 Jasmine 5 months ago on Google • 14 reviews
    Just went in for my first appointment today and was very happy! Everyone was super friendly and helpful. I was seen on time and didn’t have to wait, the cleaning was gentle and quick, and when I asked questions about my insurance, I felt like everybody who works there was knowledgeable and patient.

  • 4/5 Tyler M. 5 months ago on Google • 5 reviews
    Overall great experience. Would recommend, friendly, professional and comforting. Had a root canal done, even though it was my first one I was expecting some pain and I had next to nothing. Even afterwards, 0 soreness, 0 pain, and the problems I was having that caused me to go to the dentist were gone. Still have one more sitting to get final crown put on but overall recommend because I have had horrendous experiences elsewhere and I am not usually one to hate or fear the dentist but been to a couple who have made me more careful who/where I go now. If your thinking of using Nuve in Piscataway, I would say go with confidence.

  • 5/5 Cristal M. 3 months ago on Google • 4 reviews New
    I called the office to schedule an appointment I spoke to Brittany she was so helpful and professional. She answered every question I had regarding the office, and appointment. Towards the end of our conversation I found out she was the office Manager. I can not wait to put a face to the voice.

  • 5/5 Selena R. 3 months ago on Google • 4 reviews New
    Trying to look for a new dental office and this practice came highly recommended. The receptionist was so accommodating to my needs and schedule. Looking forward to coming in. Thank you 😊

  • 5/5 Nancy R. 3 months ago on Google • 3 reviews New
    I was in the area the other day having lunch and saw this dental office. I walked in to see if they took my insurance and I was greeted by lovely front desk staff who had great customer service they were very informative and friendly. I even got a chance to speak to the doctor. She was also very lovely. Can’t wait to make my appointment. I will be coming here soon for sure and will be recommending all my friends and family.

  • 5/5 carlos l. 5 months ago on Google
    My first visit was beyond my expectation front desk Chelsea was very sweet And welcoming my hygienist Fiorella one of the best..she was very knowledgeable. She was very helpful informative. Doctor was very educational. I appreciate everything from the start to the end of my visit..I would definitely recommend this office .PS Office manager, Fanny very knowledgeable.

  • 5/5 syeda i. 10 months ago on Google
    The staff members and doctors here are very sincere and understanding. I enjoy coming here because I know I’m getting the best treatment. Thank you to all the office members, I appreciate you all!

  • 5/5 Jasmine S. 11 months ago on Google
    The receptionist Dee and Jessica were so professional and helpful with anything I needed the Doctor was courteous and let me know what I needed. I highly recommend your next appt here! Every time I come it’s a pleasure.

  • 5/5 Joanne P. 6 months ago on Google
    Excellent dental care. Fanny, at the receptionist desk ,has been extremely helpful in guiding us and getting the best treatment. Friendly, professional, knowledgeable,and patient in helping us with our needs

  • 1/5 Jessy “Gemini” B. 7 months ago on Google
    So I've been going here for about a year and the dentists are great. But my last 4 appointments I've had to keep canceling either because I was sick or couldn't get a ride in time. Today I had to cancel yet again and when I called the receptionist said "wooow okay goodbye" and didn't even give me the time of day after I told her the reason for me canceling was due to my mother in law being on her way to pick me up but having to turn around cuz my father in law had an emergency and needed to go to the hospital. This receptionist gave me an attitude last time as well. And because of her I'm switching dentists. Just made an appointment with a whole new dentists office closer to my home. Never again will I go to Piscataway dental. ✌🏼✌🏼✌🏼

  • 5/5 Amaris M. 6 months ago on Google
    Great service, very polite and helpful receptionists. Dentists have been ontop of everything I need done and I’m able to schedule right away. Highly recommend.

  • 5/5 Eve C. 6 months ago on Google
    Outstanding service by the dentist and front desk staff very welcome and Fanny is very knowledgeable about insurance and helpful as well. Will definitely recommend this place because of the wonderful staff and management that they have..

  • 5/5 Josue T. 4 months ago on Google • 1 review
    What a great dental office! If I could rate more stars, I would! The staff members are all awesome! They are very helpful and down-to-earth while being knowledgeable in their fields and maintaining a high level of professionalism, which makes for a very pleasant and anxiety-free experience. I'm always pleasantly greeted at the front desk by Chelsie who is super helpful with scheduling appointments and will even communicate via text messaging regarding dental visits. Fanny, the Office Manager, is very experienced, extremely knowledgeable, and really knows her way around insurance coverages. She also gets things done! I experienced a unique technical complication that seemed hopeless (it was not the fault of the dental practice) at which time she went above and beyond to produce positive results saving me from a huge inconvenience. Thanks, Fanny! Dental Assistants, Sheila and Andrea, are very kind and know their stuff! Their expertise and attentiveness to the patient are top notch. Dentist, Dr. Pathan, I must say, is just amazing! She displays great attention to detail and is outstanding at what she does. She also communicates very well, accommodates patient concerns, and creates a very calming environment. I feel fortunate to have found this dental practice and I would highly recommend to anyone that's looking for a dental office that raises the bar!
    1 person found this review helpful 👍

  • 5/5 Jonathan L. 3 months ago on Google • 1 review New
    What a great dental office! If I could rate more stars, I would. I don’t agree with previous rate and review because my encounter was very pleasant professional and knowledgeable. Sadly I saw how UNSAFE the receptionist is with patients aggressiveness… Sad because they are so amazing. I would love to give them 100 ⭐️ stars ..
    1 person found this review helpful 👍

  • 5/5 Jhonatan A. 5 months ago on Google • 1 review
    the staff is very friendly. Dr. Pathan was very patient with me and her assistant Andrea was even more helpful in helping me calm down. what a sweet girl!! I love this place!
    1 person found this review helpful 👍

  • 5/5 Paola D. 2 months ago on Google • 2 reviews New
    This place is Amazing. They are super professional and Dr. Rabih is the best.


Call +1 732-985-5600 Open on Google Maps

Trends



Last updated:

Similar Dentists nearby

Last updated:
()